Acacia Resort

Hidden charges- water, safe and towels.

A two part review. Pros - a large hotel with great infrastructure, lovely rooms, first class friendly service, huge pool, amazingly clean and superb attractive gardens. Cons - the food was mass catering, buffet style, edible but bland and not especially well presented. The beach was truly horrible. Very pebbly, seriously uncomfortable to walk on, painful to get into the sea and not very attractive to sunbathe on (although beds around the pool were plentiful and comfortable. Pool side bar and toilets were not up to standard. The hotel is some distance from any village or attractions so a car is needed although the hotel does provide a shuttle service to Palermo and Cefalu. Also there were day trips arranged by the hotel. A decent chef and a bulldozer to the beach are essential to make this a stand out hotel worthy of all 4 stars.

Resort has loud music until midnight every night so don’t plan on sleeping until after midnight. Every day loud announcers at the pool over the speakers and music is played so loud there is no way to relax. The food is awful which is so sad because Sicily is known for good food. We ended up taking a taxi into town for dinners but taxis are only available until 10pm and have to be pre arranged so it’s not convenient. So you have to get back from dinner by 10pm or you are stuck. Two massages at the spa were awful they are not well trained or experienced. The spa itself was pretty but the loud announcing and loud speaker from the pool again makes it where it’s hard to relax. Facilities were clean and nice.

The pool is the best thing about this resort. I could hardly get out of it!

drinks to expensive at the pool bar and not many restaurants and stuff to do around

We enjoyed our weekend visit. Enough cannot be said for the hospitality, kindness and professional staff. We truly enjoyed the pool. Breakfast had lots of options. Housekeeping, Front desk, spa, and restaurant very professional and friendly. We will try to return.

I was actually so satisfied that i send my own parents over, 1 weeks after my stay. Awesome surroundings, good layout, comfy rooms, outstanding kitchen and staff. Pool guards so so, not well informed about amenities.

We really enjoyed our stay at thought the rooms and public spaces were excellent. The pool was nice with plenty of sun beds and a nice feel. There is a large garden and a reasonably sized private sand / stony beach with plenty of beds. There are a couple of downsides the first was the quality of the bar staff who I thought delivered slow and poor service. Even more surprising given the price of the drinks a small beer was 4 euro and a gin and tonic 7 euro. The second downside is the location as apart from a few local hotels and a small café there is nothing in walking distance. We knew this before we booked so was not a surprise however I would recommend a car if you want to get out and about.

We had a very relaxed and enjoyable week at the Hotel following a hectic but very enjoyable 3 week tour of the Island.The staff were all nice and helpful and the food good.The strange thing about the bill costs at the end of the stay was the apparent initial levy on the credit card of a 20 euro deposit on a guests receipt of each pool towel and a 3 Euro charge per pool towel each time it was exchanged at the end of a day--so you could end up with a 21 euro addition on your bill for a 7 day stay per towel/person.The deposit was removed from the bill once the Hotel received the final return of the towel.

Hotel is most definitely not beach front! The beach was all rocky and lots of trash all around. The hotel is not a full service hotel either...if you don't have all inclusive they refuse to help you find a restaurant. Rooms are really small for a 4 star! The pool area is fantastic but when you have a week at a resort with your family you need more than that..you can't walk anywhere either because the surrounding area is pretty rundown. We had a good time anyway.

Zum Abendessen flip flops und Badeschuhe das geht gar nicht zumal der Ober mit Fliege bedient. Das müsste vom Hause aus verboten werden. Das ist unterste schublade.

Très bel hôtel ça s arrête là pour ce qui y est de l hôtel … petit déjeuner catastrophique limite irrespectueux envers la clientèle … café au niveau d une cafétéria de station service alors qu en Italie le café est excellent partout nourriture dans l ensemble petit dej dej dîner très mauvais et indigne d un hôtel de ce standing … concernant la chambre literie de mauvaise qualité frigidaire qui ne refroidit rien pour j imagine inciter les clients à consommer au bar de l hôtel …. Ma seule bonne note concernera la piscine et l accueil du spa du 4 eme étage qui fut parfait ainsi que la piscine de l hôtel qui est très sympa également … je ne reviendrais pas

Très bel hôtel chambres spacieuses et propre. Superbe plage sable et galets au calme. Piscine spectaculaire. Animation au top. Repas excellent. hôtel situé à 30 min en voiture de Cefalù et 1h de palermo. Nous avons passé un séjours de rêve. Je conseille cet hôtel.

technische installatie werkte niet goed. lift regelmatig defect, afvoer douche en wastafel verstopt douchekop niet in hoogte te verschuiven niet vriendelijk personeel iedereen rookte overal

Excellent Resort avec un personnel aux petits oignons. Très bons buffets Piscine très fraîche, mais comme partout

Struttura molto bella e personale professionale , disponibilissimo e gentilissimo anche nel mettere a proprio agio gli ospiti, Stanze accoglienti e ariose, Per l bagni consiglio di far installare anche delle docce che possono essere più agevoli per chi non può scavalcare il bordo vasca

Wir haben 500 Euro Aufpreis bezahlt für Meer Sicht.obwohl unsere Zimmer auf dritte Stock gewesen, wegen starke Vegetation und Entfernung das Meer nur im Hintergrund nur erahnen können. Strand ist total mit Steinen überfüllt, Baden fast unmöglich. Musik überall,am Pool ,im Lobby und jeder Tag bis Mitternacht lautes musikalische Unterhaltung, Ohrstöpsel erforderlich. Getränke Preise völlig überrissen. Sonst alles wie Tresor oder Badetuch mit Aufpreis belegt. Zimmer sind eher klein, das Fernseher hat Kleinformat und empfängt nur ard,zdf und 3sat. Das Essen in büffet Form, recht reichhaltig aber nach vierte Tag weiss man nicht was man noch essen soll. Auf die Frage ob wir diese Anlage weiterempfehlen würde, wäre unsere Antwort eher nein, trotzt wunderschöne poollandschaft und Gartenanlage. Wir haben kein einzigesmal das Gefühl gehabt hier ein Gast zu sein sondern nur als zahlende Melkkuh zu sein. Eigentlich schade.

resort molto curato immerso nel verde con una piscina a dir poco stupenda e sempre pulita dove passare giornate in totale relax insieme alla nostra piccola.. ci siamo trovati benissimo grazie alla cordialità del personale sempre attento e gentile e soprattutto grazie ai ragazzi dell'animazione che sempre gentili e mai invadenti dal primo minuti ci hanno fatto sentire al nostro agio.. cibo buonissimo e di ampia scelta, e camera con vista piscina spettacolare .. unica piccola pecca i prezzi del bar un po alti

Bel hôtel, personnel très avenant , cadre génial, grand choix au niveau du buffet

La piscina è veramente stupenda. La spiaggia poco curata.