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Best Western Hotel Santa Caterina
Hotels
8.6
/10
Very Good
390 reviews
What Guests Say About Their Stay
Edward
10.0
/ 10
This a wonderful boutique property walking distance from town and quiet neighborhoods. The people are extraordinary nice, accommodating and helpful. The restaurant is also excellent. My only issue is it's on the highway and the highway noise is noticeable.
John
10.0
/ 10
A bit hard to find but oh what a find! Lovely room, helpful staff, excellent food, perfect view. And very very reasonable.
Jimmy
10.0
/ 10
Nice hotel with a really good restaurant! The room was clean and had a beautiful view of the ocean.
In the Area
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Via Santa Caterina, 42/b, Province of Catania, Sicily, Italy, 95024
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Best Western Hotel Santa Caterina
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What's around Best Western Hotel Santa Caterina
Via Santa Caterina, 42/b, Province of Catania, Sicily, Italy, 95024
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Discover More About Best Western Hotel Santa Caterina
Location
Best Western Hotel Santa Caterina is a hotel in a good neighborhood, which is located at Province of Catania.
About Best Western Hotel Santa Caterina
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Best Western Hotel Santa Caterina exclusively for you.
Best Western Hotel Santa Caterina is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Best Western Hotel Santa Caterina.
All facilities in Best Western Hotel Santa Caterina
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Express check-in
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- 24-hour Receptionist
- Concierge
Things to Do
- Romantic proposal packages
- Wine tasting room
- Winery tours
- Garden
- Shops
- Outdoor pool
Public Facilities
- Others
- Coffee/tea in lobby
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Transportation
- Bus/truck parking
- Limo or town car service
- Beach shuttle (surcharge)
General
- Parking
- Banquet
- Terrace
Food and Drinks
- Bar
- Breakfast
Business Facilities
- Meeting facilities
- Business center
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
In-room Facilities
- TV
Sports and Recreations
- Golf cart
Accommodation Policy & General Information in Best Western Hotel Santa Caterina
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately EUR 8 for adults and EUR 8 for children
- Airport shuttle fee: EUR 120 per vehicle (roundtrip, maximum occupancy 3)
- Pet fee: EUR 10 per pet, per day
- Crib (infant bed) fee: EUR 10.0 per day
- Rollaway bed fee: EUR 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 3.00 per person, per night, up to 5 nights
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Special Protection (Best Western Italy)
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
14:00 - 06:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - 06:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Best Western Hotel Santa Caterina | 23 |
Number of floors in Best Western Hotel Santa Caterina | 2 |
Another facilities in Best Western Hotel Santa Caterina | Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby |
Frequently asked question in Best Western Hotel Santa Caterina
What are available facilities at Best Western Hotel Santa Caterina?
There are top facilites at Best Western Hotel Santa Caterina such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Best Western Hotel Santa Caterina?
The standard check-in time at Best Western Hotel Santa Caterina is starting from 14:00 - 06:00 while the latest check-out time is at Before 11:00
Does Best Western Hotel Santa Caterina provide breakfast?
Yes, Best Western Hotel Santa Caterina provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western Hotel Santa Caterina?
Best Western Hotel Santa Caterina is a 4.0-star hotel.
How many floors does Best Western Hotel Santa Caterina have?
Best Western Hotel Santa Caterina has 2 floors.
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More Reviews from Other Guests in Best Western Hotel Santa Caterina
Overall Ratings & Reviews Best Western Hotel Santa Caterina
Other sources (390)
8.6
Very Good
From 390 reviews
Cleanliness
9.0
Room Comfort
8.4
Location
7.6
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
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Traveler Reviews Best Western Hotel Santa Caterina
Number of reviews per page
20
40
Top reviews
teddy
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Had a nice time.
The room was a little small , was not given a chance to upgrade .
Food was great and location was close to airport and very clean with nice views.
Johannes
Leisure with Partner
6.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Was fine for stopover. The pizza’s we had in the restaurant were great, breakfast was also very good!
CLAUDIA
Leisure
6.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Nothing did stand out for good, or bad. Definitely wouldn't recommend it as a stay for the location, makes no sense, it's far from everything, unless you're visiting Acireale, then of course. But still, was absolutely average, not worth the value, unless again you want to explore Acireale.
Edward
Business
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
This a wonderful boutique property walking distance from town and quiet neighborhoods. The people are extraordinary nice, accommodating and helpful. The restaurant is also excellent. My only issue is it's on the highway and the highway noise is noticeable.
David
Leisure with Partner
6.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Hotel waa difficult to find becaiae of the location. Beautiful room and hotel but staff were rude.
Verified traveler
Friends and Family
4.0
/10
Reviewed 63 week(s) ago
Hotels.com verified review
Understaffed and lots of petty things spoilt a really beautiful hotel. Charges for pool towels and water in the room. Refusing an extra coffee at breakfast and some unfriendly staff members (some Lovely too). Wonderful pool area short work to the beautiful town. My friend had paid in advance and the hotel tried to take an extra deposit before arrival then again tried to take full payment on check out. Such a shame as so many good points to the hotel and would be very easy to make it feel more luxury and not be spoilt by petty things and irritated staff. Aware English people are generally annoying to the rest of Europe and maybe this was an issue which I can understand
Read More
Louise Elizabeth
Leisure with Partner
8.0
/10
Reviewed 80 week(s) ago
Expedia Group verified review
Views at the property were amazing, staff were generally pretty friendly with the exception of a couple. In terms of cleanliness everywhere was spotless. We would have liked a bigger pool and the food at the restaurant for breakfast and dinner was just ok. Bed was super comfy
Florin
Leisure with Children
4.0
/10
Reviewed 82 week(s) ago
Expedia Group verified review
The most expensive and the worst (by far) hotel we stayed in Sicily. Arrived late after a long day on the road. Got probably one of their worst rooms, in an almost empty hotel, in a dark corner with a claustrophobic feel. Woke up super congested, it turns out the bathroom has a strong mold smell. There is no step to the shower cabin, and all the water leaking on the floor did it’s damage over time. We were moved to an equal size room with a properly designed shower cabin, without the mold problem and with more open views. While an almost empty hotel in off-season would put their guests in the worst rooms defies logic, especially given their VIP, free upgrades protocols. Breakfast was also the worst we experienced in Sicily, stale Costc-llike muffins. In all the other places we stayed in Sicily there was a cornucopia of delicious crostadas, eggs etc. The freshly squeezed orange juice was nice but we had that everywhere. Had to work for part of the day and chose a hotel with presumably a good internet connection. The problem is that it requires to reconnect your devices each time after they went dormant which can cause problems with uploads and downloads.
Read More
Kwong
Leisure with Partner
8.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
The staff is super nice, and it’s a good place to stay and access the town. Would have liked to have access to a heated pool! Rooms are pretty small but comfy bed, and liked the outdoor patio
John
Leisure with Partner
10.0
/10
Reviewed 112 week(s) ago
Expedia Group verified review
A bit hard to find but oh what a find! Lovely room, helpful staff, excellent food, perfect view. And very very reasonable.
Mark
Leisure
10.0
/10
Reviewed 127 week(s) ago
Expedia Group verified review
Lovely property. Well appointed.
Jimmy
Leisure
10.0
/10
Reviewed 145 week(s) ago
Expedia Group verified review
Nice hotel with a really good restaurant! The room was clean and had a beautiful view of the ocean.
Santiago
Leisure Family
10.0
/10
Reviewed 161 week(s) ago
Expedia Group verified review
Great hotel with amazingly large rooms and bathrooms. Really nice breakfast available and restaurant. The town center is walking distance and the area is safe. I highly recommend this property :-)
Amanda
10.0
/10
Reviewed 180 week(s) ago
Hotels.com verified review
Everyone was SOOO nice! breakfast is GREAt staff are amazing restaurant for dinner was world class views and pool outstanding just loved this stay.
They lent me a phone charger and let me check in early, they are just so nice.
The bottled water in the fridge isnt free tho and I didnt realize so just be aware :)
I did go buy a fluffy pillow as they are all flat and hard and I get migraines so am ridiculously picky, not their fault but if anyone else suffers as I do, bring something to soften the head.
Read More
CHARLES
Friends and Family
8.0
/10
Reviewed 219 week(s) ago
Hotels.com verified review
Very nice hotel
Verified traveler
Leisure with Friends
10.0
/10
Reviewed 320 week(s) ago
Expedia Group verified review
Very enjoyable stay. Staff was so helpful on w. Food was good at the restaurant, rooms very clean
Rebecca
10.0
/10
Reviewed 321 week(s) ago
Hotels.com verified review
The staff was exceptionally kind and helpful. The beds were a bit hard; but, otherwise the rooms were comfortable and clean. We quickly discovered Catania was not the trip for us (too big, too much traffic, too many people). The staff was quick to advise a wonderful drive to Mt. Etna. It was a fabulous experience overall!
Verified traveler
Leisure with Partner
10.0
/10
Reviewed 322 week(s) ago
Expedia Group verified review
First class restaurant with excellent food and knowledgeable staff, excellent service provided by Rita at the front desk, starting with the welcome we received. Rooms are well designed with plenty of charging stations, which is a must for travel these days.
Kimberly
8.0
/10
Reviewed 325 week(s) ago
Hotels.com verified review
The room was nice we over looked the Mediterranean Sea. The food was good and the staff was very helpful.
Verified traveler
Leisure with Partner
10.0
/10
Reviewed 326 week(s) ago
Expedia Group verified review
This is a lovely small hotel in an interesting area. Clean and well organised. The staff are friendly and helpful without being pushy. It has a lovely pool area and a good restaurant. Acireale is about 15 minutes slow stroll away, uphill there and downhill back to the hotel. The town is authentically Sicilian and most of the holidaymakers there are Italian. We had a lovely week there in August.
Read More
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Best Western Hotel Santa Caterina
Other sources (390)
8.6
Very Good
From 390 reviews
Cleanliness
9.0
Room Comfort
8.4
Location
7.6
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Best Western Hotel Santa Caterina
Number of reviews per page
20
40
Top reviews
teddy
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Had a nice time.
The room was a little small , was not given a chance to upgrade .
Food was great and location was close to airport and very clean with nice views.
Johannes
Leisure with Partner
6.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Was fine for stopover. The pizza’s we had in the restaurant were great, breakfast was also very good!
CLAUDIA
Leisure
6.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Nothing did stand out for good, or bad. Definitely wouldn't recommend it as a stay for the location, makes no sense, it's far from everything, unless you're visiting Acireale, then of course. But still, was absolutely average, not worth the value, unless again you want to explore Acireale.
Edward
Business
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
This a wonderful boutique property walking distance from town and quiet neighborhoods. The people are extraordinary nice, accommodating and helpful. The restaurant is also excellent. My only issue is it's on the highway and the highway noise is noticeable.
David
Leisure with Partner
6.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Hotel waa difficult to find becaiae of the location. Beautiful room and hotel but staff were rude.
Verified traveler
Friends and Family
4.0
/10
Reviewed 63 week(s) ago
Hotels.com verified review
Understaffed and lots of petty things spoilt a really beautiful hotel. Charges for pool towels and water in the room. Refusing an extra coffee at breakfast and some unfriendly staff members (some Lovely too). Wonderful pool area short work to the beautiful town. My friend had paid in advance and the hotel tried to take an extra deposit before arrival then again tried to take full payment on check out. Such a shame as so many good points to the hotel and would be very easy to make it feel more luxury and not be spoilt by petty things and irritated staff. Aware English people are generally annoying to the rest of Europe and maybe this was an issue which I can understand
Read More
Louise Elizabeth
Leisure with Partner
8.0
/10
Reviewed 80 week(s) ago
Expedia Group verified review
Views at the property were amazing, staff were generally pretty friendly with the exception of a couple. In terms of cleanliness everywhere was spotless. We would have liked a bigger pool and the food at the restaurant for breakfast and dinner was just ok. Bed was super comfy
Florin
Leisure with Children
4.0
/10
Reviewed 82 week(s) ago
Expedia Group verified review
The most expensive and the worst (by far) hotel we stayed in Sicily. Arrived late after a long day on the road. Got probably one of their worst rooms, in an almost empty hotel, in a dark corner with a claustrophobic feel. Woke up super congested, it turns out the bathroom has a strong mold smell. There is no step to the shower cabin, and all the water leaking on the floor did it’s damage over time. We were moved to an equal size room with a properly designed shower cabin, without the mold problem and with more open views. While an almost empty hotel in off-season would put their guests in the worst rooms defies logic, especially given their VIP, free upgrades protocols. Breakfast was also the worst we experienced in Sicily, stale Costc-llike muffins. In all the other places we stayed in Sicily there was a cornucopia of delicious crostadas, eggs etc. The freshly squeezed orange juice was nice but we had that everywhere. Had to work for part of the day and chose a hotel with presumably a good internet connection. The problem is that it requires to reconnect your devices each time after they went dormant which can cause problems with uploads and downloads.
Read More
Kwong
Leisure with Partner
8.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
The staff is super nice, and it’s a good place to stay and access the town. Would have liked to have access to a heated pool! Rooms are pretty small but comfy bed, and liked the outdoor patio
John
Leisure with Partner
10.0
/10
Reviewed 112 week(s) ago
Expedia Group verified review
A bit hard to find but oh what a find! Lovely room, helpful staff, excellent food, perfect view. And very very reasonable.
Mark
Leisure
10.0
/10
Reviewed 127 week(s) ago
Expedia Group verified review
Lovely property. Well appointed.
Jimmy
Leisure
10.0
/10
Reviewed 145 week(s) ago
Expedia Group verified review
Nice hotel with a really good restaurant! The room was clean and had a beautiful view of the ocean.
Santiago
Leisure Family
10.0
/10
Reviewed 161 week(s) ago
Expedia Group verified review
Great hotel with amazingly large rooms and bathrooms. Really nice breakfast available and restaurant. The town center is walking distance and the area is safe. I highly recommend this property :-)
Amanda
10.0
/10
Reviewed 180 week(s) ago
Hotels.com verified review
Everyone was SOOO nice! breakfast is GREAt staff are amazing restaurant for dinner was world class views and pool outstanding just loved this stay.
They lent me a phone charger and let me check in early, they are just so nice.
The bottled water in the fridge isnt free tho and I didnt realize so just be aware :)
I did go buy a fluffy pillow as they are all flat and hard and I get migraines so am ridiculously picky, not their fault but if anyone else suffers as I do, bring something to soften the head.
Read More
CHARLES
Friends and Family
8.0
/10
Reviewed 219 week(s) ago
Hotels.com verified review
Very nice hotel
Verified traveler
Leisure with Friends
10.0
/10
Reviewed 320 week(s) ago
Expedia Group verified review
Very enjoyable stay. Staff was so helpful on w. Food was good at the restaurant, rooms very clean
Rebecca
10.0
/10
Reviewed 321 week(s) ago
Hotels.com verified review
The staff was exceptionally kind and helpful. The beds were a bit hard; but, otherwise the rooms were comfortable and clean. We quickly discovered Catania was not the trip for us (too big, too much traffic, too many people). The staff was quick to advise a wonderful drive to Mt. Etna. It was a fabulous experience overall!
Verified traveler
Leisure with Partner
10.0
/10
Reviewed 322 week(s) ago
Expedia Group verified review
First class restaurant with excellent food and knowledgeable staff, excellent service provided by Rita at the front desk, starting with the welcome we received. Rooms are well designed with plenty of charging stations, which is a must for travel these days.
Kimberly
8.0
/10
Reviewed 325 week(s) ago
Hotels.com verified review
The room was nice we over looked the Mediterranean Sea. The food was good and the staff was very helpful.
Verified traveler
Leisure with Partner
10.0
/10
Reviewed 326 week(s) ago
Expedia Group verified review
This is a lovely small hotel in an interesting area. Clean and well organised. The staff are friendly and helpful without being pushy. It has a lovely pool area and a good restaurant. Acireale is about 15 minutes slow stroll away, uphill there and downhill back to the hotel. The town is authentically Sicilian and most of the holidaymakers there are Italian. We had a lovely week there in August.
Read More
Number of reviews per page
20
40