Hotel Canal

Hotels
6.6
/10
Pleasant
981 reviews

What Guests Say About Their Stay

Ian
10.0
/ 10
Lovely little hotel with genuine feel. Room had a balcony overlooking canal which was amazing.
Mark
10.0
/ 10
The hotel is very close to everything you need train 10 mins across the bridge eats down the road ferry 7 mins airport bus 10 water taxi 2 min yes it’s old but so is everything it’s a friendly place staff are very helpful breakfast is good good choice
Richard
10.0
/ 10
The hotel is situated on the Grand Canal. It is near the train station. The room was very comfortable. The hotel could use a facelift.
In the Area
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Sestiere Santa Croce 553, Venice, Metropolitan City of Venice, Veneto, Italy, 30135

Main Facilities

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Restaurant
WiFi
Staying at Hotel Canal is a good choice when you are visiting Venice.
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What's around Hotel Canal

Sestiere Santa Croce 553, Venice, Metropolitan City of Venice, Veneto, Italy, 30135
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Location


Staying at Hotel Canal is a good choice when you are visiting Venice.

About Hotel Canal

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Canal.

Hotel Canal is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Canal is the right place to stay.

All facilities in Hotel Canal

Others Hotel Canal
Others

Hotel Services

  • Luggage storage
  • Front desk
  • Tours
  • Concierge

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Breakfast
  • Bar

Transportation

  • Area shuttle with surcharge

Connectivity

  • Free WiFi

General

  • Banquet

Accommodation Policy & General Information in Hotel Canal

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk is open daily from 8:00 AM - midnight. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city. On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 10:30
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, WiFi
Check-In / Check-Out Time
From 14:00 - 00:00 - to 10:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Canal
17
Number of floors in Hotel Canal
1
Another facilities in Hotel Canal
Luggage storage, Front desk, Tours, Concierge, Others

Frequently asked question in Hotel Canal

What are available facilities at Hotel Canal?
There are top facilites at Hotel Canal such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Canal?
The standard check-in time at Hotel Canal is starting from 14:00 - 00:00 while the latest check-out time is at Before 10:30
Does Hotel Canal provide breakfast?
Yes, Hotel Canal provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Canal?
Hotel Canal is a 3.0-star hotel.
How many floors does Hotel Canal have?
Hotel Canal has 1 floors.
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More Reviews from Other Guests in Hotel Canal

Overall Ratings & Reviews Hotel Canal

Traveloka (4)
Other sources (977)
6.6
Pleasant
From 977 reviews
Cleanliness

6.6

Room Comfort

6.2

Location

9.0

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Canal

Number of reviews per page
20
40
Top reviews
Peter
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Untidy
Carlos
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

This is the worst hotel from our trip. They don't seem to know what Maintenance
Ashok
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Only positive is close to the train station. Property is in terrible condition. Air condition doesn't work. Bathrooms are in bad condition and shower water pressure is poor. Front desk staff unhelpful, and breakfast was not good. I don't recommend staying here at all.
Ian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Lovely little hotel with genuine feel. Room had a balcony overlooking canal which was amazing.
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The hotel is very close to everything you need train 10 mins across the bridge eats down the road ferry 7 mins airport bus 10 water taxi 2 min yes it’s old but so is everything it’s a friendly place staff are very helpful breakfast is good good choice
James
6.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Making improvements and have a ways to go. Will be amazing in 6 months to a year
Julia
icon-Leisure
Leisure
6.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Having stayed at this hotel numerous times I was disappointed that we were given a room in an inferior nearby property, and we were not aware of the renovations that were taking place. After showing our displeasure we were given a room for the rest of our stay in the hotel we had booked, so everything was ok .
Martha
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Hotel was a little old and outdated but very convenient. The breakfast is not in the hotel, you have to walk around the corner to another hotel to eat. Other than that, it was ok.
Galindo
icon-Leisure
Leisure
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

It was across from the train station
Rennie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

This hotel was an older building. There was not elevator and were made aware of that before booking. Being right on the canal there were issues with mosquitoes. We were made aware of that before booking but it was a little more than expected. The location was excellent, very close to the bus for airport connection and across the canal from the train station. There are lots of places to eat but I think I would stay elsewhere on my next trip to Venice.
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Davron
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Excellent hotel
Verified traveler
6.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

The hotel was clean but old and could use some upgrades. The sheets were very clean but the mattress was uncomfortable. The breakfast was pretty good. AC worked so/so. The shower is too small. Cleanliness was good.
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Bad service upon arrival, it felt like we were an inconvenience for them ( morning staff) only. Room was awful, air conditioning was not working, no one around to fix it(8 hours to find out we had to change buildings after a hot day of exploring. Afternoon staff was great in trying to help us. Room was awful, dirty, smells, mold. We have been to Venice 3 times now by far worst experience. Pictures of hotel on hotels. com are so far from the truth! Then trying to reach some for a refund was impossible!
Read More
giuliano
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Bad service upon arrival, it felt like we were an inconvenience for them ( morning staff) only. Room was awful, air conditioning was not working, no one around to fix it(8 hours to find out we had to change buildings after a long hot day of exploring. Afternoon staff was great in trying to help us. Room was awful, dirty, smells, mold. We have been to Venice 3 times now by far worst experience. Pictures of hotel on hotels. com are so far from the truth! Then trying to reach some for a refund was impossible!
Read More
Ye
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Great location in Venice. Close to the train station. The receptionist was friendly but our check in was delayed by the manager. Great breakfast. My room was big and elegant. I loved it.
olga
icon-Leisure
Leisure
8.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Great location along the Grand Canal. Needs rehab of facilities. The air conditioning system did not work
ian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Great location very close the bus station (Piazzale Roma) on the grand canal. The hotel is a bit worn but has lots of charm. the room and bathroom were large. there was a fan for air conditioning and windows that open (not surprising for Europe). the only complaint was no hot water in the morning for a shower.
Ennio
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Air conditioning not working, they never took care of it, it really needs new ones!!!
Rachael
8.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Small room but in a great location. Service was friendly and the amenities worked well.
Stephen
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

There was a picture of the room when we made our reservation, and we could tell it was the room directly above the lobby. However, when we arrived just after midnight, the receptionist booked us in, and then walked us blocks away to another building. We had our family, bags, and a wheelchair, and there was a non-wheelchair-friendly bridge at the edge of each of those 'blocks.' So, this was not the great end to a long and painful travel day (the airlines lost four of our five bags). The room was clean, and it also faced the canal. However, we had specifically booked a room with air conditioning. This room has air conditioning, but it barely work. So, it was the same as not having air conditioning. The biggest disappointment was the front desk staff. The airlines finally delivered our lost luggage two days later, but the front desk didn't tell us. Good thing we had Apple AirTags! Then, when asking for info to get around town, and to get to our Cruise pickup location, the two front desk staff barely seemed interested. We asked for the best option to get to our destination. Is the bus better? Or water taxi? Or...? They said, 'sure.' Ugh! Luckily, there were other tourists on the street that were more helpful!
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Number of reviews per page
20
40

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Others 4 Hotel Canal

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Canal

Traveloka (4)
Other sources (977)
6.6
Pleasant
From 977 reviews
Cleanliness

6.6

Room Comfort

6.2

Location

9.0

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Canal

Number of reviews per page
20
40
Top reviews
Peter
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Untidy
Carlos
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

This is the worst hotel from our trip. They don't seem to know what Maintenance
Ashok
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Only positive is close to the train station. Property is in terrible condition. Air condition doesn't work. Bathrooms are in bad condition and shower water pressure is poor. Front desk staff unhelpful, and breakfast was not good. I don't recommend staying here at all.
Ian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Lovely little hotel with genuine feel. Room had a balcony overlooking canal which was amazing.
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The hotel is very close to everything you need train 10 mins across the bridge eats down the road ferry 7 mins airport bus 10 water taxi 2 min yes it’s old but so is everything it’s a friendly place staff are very helpful breakfast is good good choice
James
6.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Making improvements and have a ways to go. Will be amazing in 6 months to a year
Julia
icon-Leisure
Leisure
6.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Having stayed at this hotel numerous times I was disappointed that we were given a room in an inferior nearby property, and we were not aware of the renovations that were taking place. After showing our displeasure we were given a room for the rest of our stay in the hotel we had booked, so everything was ok .
Martha
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Hotel was a little old and outdated but very convenient. The breakfast is not in the hotel, you have to walk around the corner to another hotel to eat. Other than that, it was ok.
Galindo
icon-Leisure
Leisure
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

It was across from the train station
Rennie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

This hotel was an older building. There was not elevator and were made aware of that before booking. Being right on the canal there were issues with mosquitoes. We were made aware of that before booking but it was a little more than expected. The location was excellent, very close to the bus for airport connection and across the canal from the train station. There are lots of places to eat but I think I would stay elsewhere on my next trip to Venice.
Read More
Davron
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Excellent hotel
Verified traveler
6.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

The hotel was clean but old and could use some upgrades. The sheets were very clean but the mattress was uncomfortable. The breakfast was pretty good. AC worked so/so. The shower is too small. Cleanliness was good.
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Bad service upon arrival, it felt like we were an inconvenience for them ( morning staff) only. Room was awful, air conditioning was not working, no one around to fix it(8 hours to find out we had to change buildings after a hot day of exploring. Afternoon staff was great in trying to help us. Room was awful, dirty, smells, mold. We have been to Venice 3 times now by far worst experience. Pictures of hotel on hotels. com are so far from the truth! Then trying to reach some for a refund was impossible!
Read More
giuliano
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Bad service upon arrival, it felt like we were an inconvenience for them ( morning staff) only. Room was awful, air conditioning was not working, no one around to fix it(8 hours to find out we had to change buildings after a long hot day of exploring. Afternoon staff was great in trying to help us. Room was awful, dirty, smells, mold. We have been to Venice 3 times now by far worst experience. Pictures of hotel on hotels. com are so far from the truth! Then trying to reach some for a refund was impossible!
Read More
Ye
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Great location in Venice. Close to the train station. The receptionist was friendly but our check in was delayed by the manager. Great breakfast. My room was big and elegant. I loved it.
olga
icon-Leisure
Leisure
8.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Great location along the Grand Canal. Needs rehab of facilities. The air conditioning system did not work
ian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Great location very close the bus station (Piazzale Roma) on the grand canal. The hotel is a bit worn but has lots of charm. the room and bathroom were large. there was a fan for air conditioning and windows that open (not surprising for Europe). the only complaint was no hot water in the morning for a shower.
Ennio
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Air conditioning not working, they never took care of it, it really needs new ones!!!
Rachael
8.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Small room but in a great location. Service was friendly and the amenities worked well.
Stephen
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

There was a picture of the room when we made our reservation, and we could tell it was the room directly above the lobby. However, when we arrived just after midnight, the receptionist booked us in, and then walked us blocks away to another building. We had our family, bags, and a wheelchair, and there was a non-wheelchair-friendly bridge at the edge of each of those 'blocks.' So, this was not the great end to a long and painful travel day (the airlines lost four of our five bags). The room was clean, and it also faced the canal. However, we had specifically booked a room with air conditioning. This room has air conditioning, but it barely work. So, it was the same as not having air conditioning. The biggest disappointment was the front desk staff. The airlines finally delivered our lost luggage two days later, but the front desk didn't tell us. Good thing we had Apple AirTags! Then, when asking for info to get around town, and to get to our Cruise pickup location, the two front desk staff barely seemed interested. We asked for the best option to get to our destination. Is the bus better? Or water taxi? Or...? They said, 'sure.' Ugh! Luckily, there were other tourists on the street that were more helpful!
Read More
Number of reviews per page
20
40