Hotel Etna

Here’s a polished review you could post: --- We had a wonderful stay at Etna Hotel! The staff were extremely friendly and welcoming, always ready to help with a smile. They went above and beyond by organizing a fantastic trip to Mount Etna for us, which was truly unforgettable. Everything was well arranged and stress-free, making our holiday even more special. Thank you so much for the warm hospitality — we can’t wait to come back! 😊

Absolutely adore this spot! Staff were great - except for one waitress in the restaurant who decided our child shouldn’t eat tiramisu and so she told us it was sold out. Was pretty judgemental. Everyone else was fantastic and would highly recommend this place to anyone!

This was our 2nd visit to them. The room we booked was not given to us. They said we only booked for 4 ppl when we booked for 5 and then charged us an additional $160 at check out. They blamed Expedia for not paying them properly. In addition, the room that we stayed in had NO internet because it was not attached to the main building. That caused an issue for those in my party that needed to work a few hours each day. They added bar charges to the check out and we paid cash. They took the charges off but had I not caught it, we would have paid twice. Won't be back.

Loved the view of Mt Etna especially during eruptions! Staff very helpful, breakfast was fine - but go down early if you want the full choice, pool was great. Limited options at pool bar, but plenty of sunbeds (never a towel scramble as you get in some places!) Decent size room and good shower.

Lovely setting

Right under the volcanoe, gorgeous furnishings! Great staff

Hidden gem in the town

Great hotel, pool is amazing and staff is very helpful

Very nice hotel. Great views of Mt Etna. Excellent restaurant. The staff speak English. The grounds are surrounded by orange and lemon groves.

Very friendly hotel dating back to 1801. Great breakfast and adjacent restaurant. Good pool. Comfortable. Difficult to find with google maps. Not a lot in Giarre but with a car only 30 mins from Naxos-Taormina. Also offered guided tour of Mt Etna. Would definitely return here!

We stayed for four nights in this lovely hotel. The staff are friendly and the restaurant is fab. They arranged an Etna tour with Alessandro and he was the perfect guide. We are much more knowledgeable about Volcanoes now!

Great small hotel with amazing food at dinner

Beautiful setting and the hotel courtyard and buildings are full of character but if you're expecting to relax by the pool don't go in European school holidays, most days it was overrun with undisciplined children and ignorant parents. A good base to tour from, and you DEFINITELY need a car as there are only a couple of restaurants and bars close by otherwise you will have to eat in the adjacent restaurant every night where there is a fixed menu, but the food and service is excellent. (Pool side snacks at the hotel are only available from midday.) We paid for an upgraded room which only means that it has views of Mt Etna. The room itself was clean and simply decorated, but dark and gloomy as the only natural light came from a window at the end of a narrow corridor which housed the room's wardrobe. The owners and staff were friendly and helpful which was just as well as the safe had been removed from our room and we had to keep our money and valuables at reception, which was, we felt as much an inconvenience to them as it was to us! There are guide books that you can borrow and return in reception about the island and access to a laptop computer. There are various Wi Fi codes for the property and the signal tends to drop out as you move around the hotel grounds. A word of warning about driving in Sicily, they are absolutely crazy. The driving is very aggressive! You need strong nerves on the main roads or built up areas, but once you get out to Etna and the villages it's ok

One of the best experiences I have had in Italy. Great location, lovely facility and excellent staff.

The hotel is in Giarre in Catania. The facilities are good and value for money. The reception staff were efficient and very helpful, although we found one particular receptionist rather abrasive and impatient with customers. The restaurant provides good authentic Italian cuisine; however, the menu is fixed and there is very little variation. A car is essential to get around since the hotel itself is quite isolated. That said, the facilities were good and we had a lovely, quiet family holiday. We were without hot water for a few hours on day 3 of our stay but this was quickly rectified.

The room was a bit plain but very clean and easy to access. We really loved the buffet breakfast and the setting for our morning meal was wonderful. The restaurant on the property had very good food and the décor was really nice. We enjoyed the swimming pool and the surrounding setting. The only negative for us was initially trying to locate the hotel when our GPS wasn't working.

An excellent and convenient hotel for exploring the area around Etna. Stay marred only by position of hotel adjacent to a noisy road. But for that every aspect would have been 5/5.

We spent 30 days touring Sicily -stayed in 18 different Towns around the island & each was unique. From a B & B to the Eurostars Palace, each area was an amazing adventure. Your location & accomadations were one of our favorites. Thanks for your warm hospitality & kindness. John Duncan & Celine Teeson, Vermont, USA

Impressed about the hotel. Taste for details, respect to heritage, great service, very kind personal...

This is a really nice base to explore Eastern Sicily.