Hotel La Scaletta Al Ponte Vecchio

Great location, staff were always friendly, helpful and accommodating. Room was very clean but layout could have thought out better,

Nice staff

Unbelievable views and wonderful staff! Highly recommend!

Clean, nice, had everything I needed and staff was very friendly and accommodating

There were no Vineyard views but it is in a decent location in Florence. The "Garden Suite" is a joke. It overlooks a courtyard that was covered in green moss and had a hose strewed about. It was not usable. So there was no view of anything. We opened the window overlooking it at night to get some air and I assume this is why we woke up with lots of bites! We never saw a mosquito though. They told us the AC didn't work. The hotel's elevator is a 1 person elevator that was too scary to use really. Our room was on the seventh floor. The staff did help with bringing the luggage up but if you don't like to climb MANY stairs, this is not the place for you. We tried to upgrade to a third person and this caused quite the comotion and really I feel they charged us in excess by making us upgrade to a suite and then charged more per person. They blamed a communication error but that was really not it! One desk person tried to make it right and was very nice but really in the end fell short. The suite was spacious and nice but the glass shelf in it had not been dusted in quite some time. It had a soaking tub, steam room and sauna, although the sauna and steam room did not work. The rooftop bar has a nice view but it is a workout to get up there! It's also where they serve breakfast and where the workout room is. I would not recommend this hotel.

Fantastic location for everything whilst not being in the middle of it all. The staff were all lovely and everything super clean. Only issue was the aircon didn't work and we couldn’t open the windows due to mosquitoes (discovered this after the first night with it open - didn’t make that mistake again!). It’s quite an unusual interior with a tiny lift and lots of stairs so just be aware of that - it didn’t bother us though, we loved the charm.

Beautiful room, situated in great area.

Close to everything!! That is a plus, however, room was warm and no screams on the windows. Several mosquito bites

The staff at breakfast prepare plain scrambled eggs for our 7 month old son and were very sweet! This our second time staying here and we absolutely love the hotel. Location, views, comfort. 10/10!

Great staff. Helpful. Clean

Very quiet, huge room. Very comfortable bed. In a perfect location, staff is very friendly.

The room was fantastic!

The room is very nice , clean & spacios. The elevator is too small, good for 2 persons only. If you have luggage, only 1 person. You still have to use stairs before you reach your room even you use the elevator. The breakfast is good. The staff are friendly.

Friendly reception. The elevator is very small.

Very nice people great location.

Nice, clean room. Good location and walkable

Staff were very courteous - a mix up with the level of room we booked

Muy buena atención y comodidad lugar centrico

I enjoyed my stay very much; the location was great, close to trusty areas; charming old building with renovated rooms, my room was clean and the staff was friendly. Highly recommend it.

The breakfast was amazing. The staff at the hotel were very friendly and let us leave our luggage when we arrived early and after checkout the next day so we could explore the city.