Hotel Serena

Hotels
8.4
/10
Very Good
120 reviews

What Guests Say About Their Stay

Stephen
10.0
/ 10
Very nice property in a wonderful location. Easy access from car at entrance and from garage, sorry sometimes this is important if you travel with a lot of luggage. Valentino, front desk at night was super helpful and accommodating. Housekeeping staff very friendly. Room clean and comfortable. Would say they delivered exactly what I would expect at this price point.
Carmelo
10.0
/ 10
Very clean, great location in a quiet area. Cafe downstairs was a really nice addition (nice charming garden) with very friendly and helpful staff. Would go back!
Giuseppe
10.0
/ 10
Very nice economic hotel well situated 2 min walk from center and excelent view very nice breakfast !! Highly reccomended
In the Area
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Via Faloria 8, Cortina d'Ampezzo, Province of Belluno, Veneto, Italy, 32043

Main Facilities

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Restaurant
WiFi
Hotel Serena is located in area / city Cortina d'Ampezzo.
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What's around Hotel Serena

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Via Faloria 8, Cortina d'Ampezzo, Province of Belluno, Veneto, Italy, 32043
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Location


Hotel Serena is located in area / city Cortina d'Ampezzo.

About Hotel Serena

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Serena.

Savor your favorite dishes with special cuisines from Hotel Serena exclusively for you.

With all facilities offered, Hotel Serena is the right place to stay.

All facilities in Hotel Serena

Others Hotel Serena
Others

Hotel Services

  • Express check-in
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Express check-out
  • Porter
  • Front desk
  • Laundry service
  • Concierge

General

  • Banquet
  • Ballroom
  • Parking
  • Fireplace in lobby
  • Rooftop terrace

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Romantic proposal packages
  • Garden

Food and Drinks

  • Bar
  • Snack bar

Business Facilities

  • Meeting rooms
  • Business center

Transportation

  • Ski Shuttle (Surcharge)

Connectivity

  • Free WiFi

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in Hotel Serena

Important Note
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Please note that pets are not permitted in the restaurant.

The front desk is open daily from 8:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. The front desk is staffed during limited hours. At check-in, guests must provide a record of full COVID-19 vaccination. For any questions, please contact the property using the information on the booking confirmation.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 10:30
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, WiFi
Check-In / Check-Out Time
From 15:00 - Before 10:30
Available rooms at Hotel Serena
52
Number of floors in Hotel Serena
5
Another facilities in Hotel Serena
Express check-in, Newspaper in lobby, Tours, Luggage storage, Express check-out

Frequently asked question in Hotel Serena

What are available facilities at Hotel Serena?
There are top facilites at Hotel Serena such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Serena?
The standard check-in time at Hotel Serena is starting from From 15:00 while the latest check-out time is at Before 10:30

More Reviews from Other Guests in Hotel Serena

8.4
Very Good
From 120 reviews
Cleanliness

9.0

Room Comfort

8.0

Service and Facilites

8.6

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Traveler Reviews Hotel Serena

Number of reviews per page
20
40
Top reviews
Stephen
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Very nice property in a wonderful location. Easy access from car at entrance and from garage, sorry sometimes this is important if you travel with a lot of luggage. Valentino, front desk at night was super helpful and accommodating. Housekeeping staff very friendly. Room clean and comfortable. Would say they delivered exactly what I would expect at this price point.
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Andra Michelle
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Absolutely wonderful !!!
Ruben
icon-Leisure
Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great location!!
Vishal
icon-Leisure
Leisure
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Great breakfast and friendly staff.
Carmelo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Very clean, great location in a quiet area. Cafe downstairs was a really nice addition (nice charming garden) with very friendly and helpful staff. Would go back!
Gary
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

No restaurant reservation available! 😑
Giuseppe
10.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

Very nice economic hotel well situated 2 min walk from center and excelent view very nice breakfast !! Highly reccomended
Carrie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

The location of this property was really nice and the lobby feels new and renovated. The rooms are old but clean.
mauricio
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

I loved it
Catherine
10.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

We only stayed here one night but everything was lovely. Check in, super easy. Good on-site parking. Clean room. Nice balcony with view. Staff was super nice. Complimentary breakfast was awesome! Close to the center of town (2 blocks) but away from the noise. Would definitely stay here again
Aimee
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

The views were amazing and the staff were very friendly.
Pablo
icon-Leisure
Leisure
6.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

For 1-2 nights it is ok. Parking was full, you need to park wherever you can, hoping don’t have a ticket next morning. Internet was out of service all my stay, and not being a local person, wifi is a must. This was very dissapointing. Breakfast is good, although only 1 coffee machine, I had to make a line for 10 min in order to get a coffee. Food is good quality though. Overall a good experience, although for the price it could have been a little bit better.
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Anna
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 126 week(s) ago

Hotels.com verified review

As advertised, we stayed in the “Residenza”. Although I had asked for two single beds in the room, once arrived I realised we were assigned to a double-bed bedroom. In addition, The room was quite small: too small for two people. Other than that, our stay was fine. Good breakfast, with a good variety of food. The hotel is very clean and we have been offered free on-site parking. The hotel is very conveniently located just outside the town center: in less than 10 minutes walk, you are in the city centre.
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Andrea
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

We had an excellent stay at Hotel Serena. We’ve appreciated position, immediately outside from the city center but at walking distance, breakfast and hotel restaurant. I’ll definitely come back and I really recommend it both for families and group of friends!
Maria
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

Hotel didn’t put the heating when it was freezing cold at night (temperatures reaching sub 0 degrees Celsius at night). Everyone was having breakfast with their down jackets
Susan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

Just wonderful in every way!
Amy
icon-Leisure
Leisure
10.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

Great value, beautiful location, lovely room, bed, and bathroom!!
Katia
10.0
/10
Reviewed 182 week(s) ago

Hotels.com verified review

Excellently!
Nicolò
icon-Business
Business
10.0
/10
Reviewed 184 week(s) ago

Hotels.com verified review

Convenient location, just off the main access to the city. Great view and very nice staff (I was upgraded for free). I also had my dinner at the restaurant, and I was pleased (and surprised) by the quality/variety of the food and... by the bill. Hope to get there again soon.
Andrea
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 188 week(s) ago

Expedia Group verified review

Very nice and typical building very close to Cortina city center and Faloria ski-area. Huge room with amazing view. Sonia and her professional staff were always available, especially for our check-in/check out times and F&B requests. The hotel has a good restaurant and the breakfast is complete with huge variety. Highly recommended!
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Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.