Mercure Olbia Hotel and Spa

Un personnel chaleureux à l’accueil et à la maintenance, mais un maître nageur à la piscine qui ne voulait surtout pas travailler. Un hôtel avec une super architecture mais qui malheureusement manque d’entretien (piscine sale, bar vieux, climatisation en panne…). Un petit déjeuner correct. Un parking bien pratique. Bref pour passer une nuit près de l’aéroport (ou de la gare qui est littéralement collée à l’hôtel) ça va. Pour un séjour plus long, bof.

Dodgy neighbourhood, ants in the room, beetles in the breakfast coffee cups, bad drains smell. Do not stay here. I imagine this place will be demolished in a year or two. Building is old and beyond repair. Amazed a big brand like Mercure is risking the reputational damage by keeping it open.

Poor maintaining but the restaurant is good food

The air conditioning did not work. It allowed me to set it to a temperature that I wanted, however it did not lower the temperature of the room. It was over 28’C in the room all through the night. The room was basic.

A 7/10 stay. The area around the hotel isn’t great, but it’s a 15 min walk to the centre of town. Free parking at the back of the hotel. Breakfast was good with lots of variety. Rooms were a bit sad. Overall clean. Decent pool. Nothing wowed me about this hotel

Très bonne

Hotel was lackluster and worn. Lobby was dirty. Disappointing hotel.

Clean, convenient hotel with helpful staff and good amenities. I made used the Spa, which I enjoyed and thought was well maintained (€25 fee for 90mins).

the property is showing its age and staffed by very young people breakfast was adequate but the coffee terrible

The hotel is located conveniently near the train station. The reception staff were friendly and very helpful at check-in and at check-out. They gave us great service and kept our luggage for a couple of days. We enjoyed our stay here.

Definetly would not recommend this property. Very outdated, experienced problem with room, elevator, garage, spa access limited 3 hrs only not informed upon check-in. Area surrounding is noisy. Dining options breakfast only & limited selection.

We arrived at 2 pm as per check in time and were told in an abrupt tone that the room would be available after 3 pm. The receptionist was rude and was reluctant to help us with information regarding dining options. Once we had the room, our request for an ironing board was completely ignored. This hotel is a total catfish, please avoid! Everyone who works there looks very downcast and subdued, we were so relieved tonleave after our 1 night stay.The spa is only open 2 hours a day and the gym has very limited equipment.

Pool was beautiful and clean. Breakfast was fine but the eggs were consistently overcooked. Room was below average from a maintenance perspective. We didn’t have water on the last two days. Couldn’t wash or shower.

Travelling with a sick child meant we were unsure if we were going to make it to the accomodation on time or even what time. Phoned up to see if we could change the check in time and book an addition date, the lady was unhelpful, rude, and demanded to know if we would be ‘no shows’ as she would give our room away, despite paying for it - we did not know at the time (this was 2 days prior) if we could make it and what time as it depended on our baby and travel. The pool hours are ridiculous - it shuts at 6:30pm. The ‘indoor’ pool is part of a ‘spa’ and costs $25 euro for 1 hour. No room amenities, like coffee or tea, or irons. Had to ask at the front reception and was told it would be delivered to our room - it never showed. Had to ask again and it came 6 hours later. The rooms are nice enough. Wouldn’t stay here again, though. .

Lovely big rooms

Enjoyed my stay at the hotel great pleasant staff. Only issue I paid for a double bed and single bed but when arrived there was only a double and only option was to split the bed into two singles. Wasn't entirely happy as I paid for another option but they dealt with the issue very swiftly.

Easy to check out and use the facilities until it’s time to leave to the airport

Perfection at its best. This place is clean, friendly and very accessible. It’s well balanced with class and relaxation. I would return 1000 times

Very good service

The staff is not friendly. The breakfast not good. Good location, easy access to the town and to the airport.