Palazzo Alexander Hotel

Hotels
9.2
/10
Exceptional
718 reviews

What Guests Say About Their Stay

Bill
10.0
/ 10
Excellent, conveniently located. extensive free breakfast included. Delightful, helpful staff. Highly recommend!!!
Charles
10.0
/ 10
The staff at front desk are the best! Thanks to Ricardo and Roberto and others for making this a great experience.
David
10.0
/ 10
Hotel Alexander is a gem of a property, beautifully restored and well-maintained. Staff is extremely friendly and helpful. Generous American style breakfast. Highly recommend for anyone visiting Lucca.
In the Area
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Via Santa Giustina 48, Lucca, Province of Lucca, Tuscany, Italy, 55100

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Palazzo Alexander Hotel is located in area / city Lucca. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Palazzo Alexander Hotel

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Via Santa Giustina 48, Lucca, Province of Lucca, Tuscany, Italy, 55100
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Discover More About Palazzo Alexander Hotel

Location


Palazzo Alexander Hotel is located in area / city Lucca.

About Palazzo Alexander Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Enjoy luxurious treats and incomparable experience by staying at Palazzo Alexander Hotel.

All facilities in Palazzo Alexander Hotel

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Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Food and Drinks

  • Bar
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Area shuttle with surcharge

Things to Do

  • Library

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Business Facilities

  • Computer station

Accommodation Policy & General Information in Palazzo Alexander Hotel

Important Note
  • Airport shuttle fee: EUR 70 per vehicle (one way)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 11:00
Available rooms at Palazzo Alexander Hotel
12
Number of floors in Palazzo Alexander Hotel
4
Another facilities in Palazzo Alexander Hotel
Laundry service, Express check-in, Newspaper in lobby, Tours, Wedding service

Frequently asked question in Palazzo Alexander Hotel

What are available facilities at Palazzo Alexander Hotel?
There are top facilites at Palazzo Alexander Hotel such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Palazzo Alexander Hotel?
The standard check-in time at Palazzo Alexander Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00

More Reviews from Other Guests in Palazzo Alexander Hotel

9.2
Exceptional
From 718 reviews
Cleanliness

9.4

Room Comfort

8.8

Location

9.4

Service and Facilites

9.6

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Traveler Reviews Palazzo Alexander Hotel

Number of reviews per page
20
40
Top reviews
Bill
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent, conveniently located. extensive free breakfast included. Delightful, helpful staff. Highly recommend!!!
Charles
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff at front desk are the best! Thanks to Ricardo and Roberto and others for making this a great experience.
Charles
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff are super friendly and helpful!
Patrick
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Always love staying at this hotel.
Emanuela
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Amazing hotel
Heather
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The staff was the best part!
Taylor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

I want to come back to Lucca just so I can stay here again. Wonderful!
Julie
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Would definitely recommend
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Hotel Alexander is a gem of a property, beautifully restored and well-maintained. Staff is extremely friendly and helpful. Generous American style breakfast. Highly recommend for anyone visiting Lucca.
Neil
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Very friendly, helpful and professional staff. Beautiful lobby area where a delicious breakfast is served. We stayed in the Tosca Room which has a balcony overlooking Lucca and the surrounding hills; very unique for inside the wall. We would love to come back again.
Michael
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Great staff, very helpful
Ronald
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Very nice property and staff.
Doug
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The staff pay extra special attention to detail. And every detail is and was appreciated. Highly recommended.
Constantine
icon-Leisure
Leisure
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Great stay! The rooms are big with a Tuscan Palazzo feel. Gabriel and his father are really helpful guiding you with restaurants and around the city. Good breakfast, gentleman serving in the morning is very nice. It was a lovely stay!
Shelley
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Perfectly charming and friendly, we had a lovely time at this well located and comfortable hotel in Lucca. Very helpful staff. It was very, very hot but our room was just cool enough. Would definitely come back.
Mathew
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Great location and fantastic staff. Would highly recommend.
Susan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

A family owned business and it showed! The staff were very courteous, helpful and friendly. Nothing was too much trouble. I would stay there again because of the staff! Breakfast great.
Sean
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Getting to the hotel is tricky with luggage. The streets are very narrow and leaving your car overnight in a parking lot several blocks away is a little scary. The entire area of Lucca is very old, so it is no surprise that the hotel is older. However the rooms were air conditioned which we were very thankful for. The staff was amazing and the cook to order breakfast was a pleasant surprise.
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Susan L
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Beautiful hotel in a great location inside the walls of Lucca. We unloaded our car in front of the hotel with the gracious help of the staff, parking was close by and comfortable to get to. The rooms were clean, comfortable and we had a wonderful stay. Breakfast was delicious, scrambled eggs & bacon, kids had yummy pancakes and the service was amazing. We will return!
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Bolivar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Palazzo Alexander has an excellent location for easy access to Lucca`s sights, and provides a comfortable, nicely elegant setting to its customers. The staff is welcoming, helpful and very friendly. Our room had plenty of light and space. We will be pleased to return.
Number of reviews per page
20
40

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Others 4 Palazzo Alexander Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.