Palazzo Alexander Hotel

Hotels
9.4
/10
Exceptional
726 reviews

What Guests Say About Their Stay

Mozhgan

10.0
/ 10
The staff were absolutely wonderful. Mario was very helpful with giving information and ideas on what to do and Roberto was so kind and attentive. Absolutely great staff

Graham

10.0
/ 10
Fab little hotel! Staff are incredibly friendly and helpful..... especially the night porter Breakfast was very nice, room stylish and spotlessly clean and as mentioned, staff incredibly friendly..... will definitely stay again when in the area!

gareth

10.0
/ 10
Excellent location, breakfast was great and all of the staff were amazing. A wonderful hotel and I would recommended as a base for exploring Lucca
In the Area
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Via Santa Giustina 48, Lucca, Province of Lucca, Tuscany, Italy, 55100

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Palazzo Alexander Hotel is located in area / city Lucca. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Palazzo Alexander Hotel

Via Santa Giustina 48, Lucca, Province of Lucca, Tuscany, Italy, 55100
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General


In Lucca (Lucca Historical Center)

Location


A stay at Palazzo Alexander Hotel places you in the heart of Lucca, steps from Lucca Courthouse and Palazzo Mansi National Museum. This golf hotel is 12.3 mi (19.7 km) from Leaning Tower and 13.1 mi (21.1 km) from Piazza dei Miracoli.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Lucca Courthouse - 0.1 km / 0.1 mi
Palazzo Mansi National Museum - 0.1 km / 0.1 mi
Lucca City Hall - 0.2 km / 0.1 mi
Puccini Museum - 0.3 km / 0.2 mi
Piazza San Michele - 0.3 km / 0.2 mi
Church of San Michele in Foro - 0.4 km / 0.2 mi
Museum of Comics and Imagery - 0.4 km / 0.2 mi
Via Fillungo - 0.4 km / 0.2 mi
Torre delle Ore - 0.4 km / 0.3 mi
Palazzo Pfanner - 0.4 km / 0.3 mi
Walls of Lucca - 0.4 km / 0.3 mi
Porta Sant'Anna - 0.5 km / 0.3 mi
Piazza Napoleone - 0.5 km / 0.3 mi
Real Collegio - 0.6 km / 0.4 mi
Guinigi Tower - 0.6 km / 0.4 mi

The nearest airports are:
Galileo Galilei Airport (PSA) - 36.3 km / 22.5 mi
Florence Airport, Peretola (FLR) - 71.5 km / 44.4 mi

The preferred airport for Palazzo Alexander Hotel is Florence Airport, Peretola (FLR).

Facilities


Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. This hotel also features babysitting (surcharge), wedding services, and a television in a common area. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities


Featured amenities include complimentary wired internet access, a computer station, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining


Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge.

Rooms


Make yourself at home in one of the 12 individually furnished guestrooms, featuring minibars and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Palazzo Alexander Hotel

Bar, Cafe and Lounge Palazzo Alexander Hotel
Bar, Cafe and Lounge
Functional Hall Palazzo Alexander Hotel
Functional Hall
Common Space Palazzo Alexander Hotel
Common Space
Lobby Palazzo Alexander Hotel
Lobby
Exterior Palazzo Alexander Hotel
Exterior

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Transportation

  • Area shuttle
  • Airport transfer
  • Bicycle rental

Things to Do

  • TV lounge
  • Library

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Wheelchair accessible
  • Accessibility equipment

Kids and Pets

  • Babysitting

Food and Drinks

  • Snack bar

Business Facilities

  • Computer station

Accommodation Policy & General Information in Palazzo Alexander Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, Contactless check-in is available, Essential workers only - NO
  • Airport shuttle fee: EUR 70 per vehicle (one way)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Available rooms at Palazzo Alexander Hotel
12
Number of floors in Palazzo Alexander Hotel
4
Another facilities in Palazzo Alexander Hotel
Laundry service, Express check-in, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in Palazzo Alexander Hotel

What are available facilities at Palazzo Alexander Hotel?
There are top facilites at Palazzo Alexander Hotel such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Palazzo Alexander Hotel?
The standard check-in time at Palazzo Alexander Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of Palazzo Alexander Hotel?
Palazzo Alexander Hotel is a 4.0-star hotel.
How many floors does Palazzo Alexander Hotel have?
Palazzo Alexander Hotel has 4 floors.
How many rooms are available at Palazzo Alexander Hotel?
Palazzo Alexander Hotel has 12 rooms in total.
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More Reviews from Other Guests in Palazzo Alexander Hotel

9.4
Exceptional
From 726 reviews
Cleanliness

9.4

Room Comfort

8.8

Location

9.4

Service and Facilites

9.8

Sort by
Most Relevant
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Traveler Reviews Palazzo Alexander Hotel

Number of reviews per page
20
40
Top reviews
Mozhgan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff were absolutely wonderful. Mario was very helpful with giving information and ideas on what to do and Roberto was so kind and attentive. Absolutely great staff
Graham
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Fab little hotel! Staff are incredibly friendly and helpful..... especially the night porter Breakfast was very nice, room stylish and spotlessly clean and as mentioned, staff incredibly friendly..... will definitely stay again when in the area!
gareth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent location, breakfast was great and all of the staff were amazing. A wonderful hotel and I would recommended as a base for exploring Lucca
Alytheia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great hotel, great staff, close to everything
douglas
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Incredibly kind staff!!!
Corydon
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Staff was great, all spoke English always trying to make our stay memorable. Decor is old Italian but very functional. Mario was great, ran out to bring our luggage upon our arrival, took up to our room and explained how everything worked. Would not hesitate to stay there again
Jennifer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Such a charming experience ! Be patient about the car & parking because it’s worth it ! Endless dining & shopping just steps away from this little gem. Our first visit to Italy & so happy that this was our choice for the first night !
jane
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Beautiful quaint little hotel… lovely cooked breakfast to order. Roberto & the rest of staff amazing!
Jacob
icon-with Partner
with Partner
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

What a great little hotel with wonderful staff. If your looking at a traditional hotel in the heart of the old town then don’t look any further. The staff can’t do enough for you and the hotel is great for a short stay in Lucca. We plan on a return and would defo stay here again.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Perfect location inside the walls of ancient Lucca. Staff is incredibly friendly. Helping us find great food, sites and help getting around. Beds are comfy, great breakfast and cappuccinos
Matthew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Family owned and hands on, Their hospitality was fantastic. A great place to stay!
Bill
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Excellent, conveniently located. extensive free breakfast included. Delightful, helpful staff. Highly recommend!!!
Charles
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The staff at front desk are the best! Thanks to Ricardo and Roberto and others for making this a great experience.
Charles
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Staff are super friendly and helpful!
Patrick
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Always love staying at this hotel.
Emanuela
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Amazing hotel
Heather
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

The staff was the best part!
Taylor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

I want to come back to Lucca just so I can stay here again. Wonderful!
Julie
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Would definitely recommend
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Hotel Alexander is a gem of a property, beautifully restored and well-maintained. Staff is extremely friendly and helpful. Generous American style breakfast. Highly recommend for anyone visiting Lucca.
Number of reviews per page
20
40

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Lobby 4 Palazzo Alexander Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 726 reviews
Cleanliness

9.4

Room Comfort

8.8

Location

9.4

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Palazzo Alexander Hotel

Number of reviews per page
20
40
Top reviews
Mozhgan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff were absolutely wonderful. Mario was very helpful with giving information and ideas on what to do and Roberto was so kind and attentive. Absolutely great staff
Graham
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Fab little hotel! Staff are incredibly friendly and helpful..... especially the night porter Breakfast was very nice, room stylish and spotlessly clean and as mentioned, staff incredibly friendly..... will definitely stay again when in the area!
gareth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent location, breakfast was great and all of the staff were amazing. A wonderful hotel and I would recommended as a base for exploring Lucca
Alytheia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great hotel, great staff, close to everything
douglas
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Incredibly kind staff!!!
Corydon
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Staff was great, all spoke English always trying to make our stay memorable. Decor is old Italian but very functional. Mario was great, ran out to bring our luggage upon our arrival, took up to our room and explained how everything worked. Would not hesitate to stay there again
Jennifer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Such a charming experience ! Be patient about the car & parking because it’s worth it ! Endless dining & shopping just steps away from this little gem. Our first visit to Italy & so happy that this was our choice for the first night !
jane
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Beautiful quaint little hotel… lovely cooked breakfast to order. Roberto & the rest of staff amazing!
Jacob
icon-with Partner
with Partner
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

What a great little hotel with wonderful staff. If your looking at a traditional hotel in the heart of the old town then don’t look any further. The staff can’t do enough for you and the hotel is great for a short stay in Lucca. We plan on a return and would defo stay here again.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Perfect location inside the walls of ancient Lucca. Staff is incredibly friendly. Helping us find great food, sites and help getting around. Beds are comfy, great breakfast and cappuccinos
Matthew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Family owned and hands on, Their hospitality was fantastic. A great place to stay!
Bill
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Excellent, conveniently located. extensive free breakfast included. Delightful, helpful staff. Highly recommend!!!
Charles
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The staff at front desk are the best! Thanks to Ricardo and Roberto and others for making this a great experience.
Charles
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Staff are super friendly and helpful!
Patrick
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Always love staying at this hotel.
Emanuela
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Amazing hotel
Heather
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

The staff was the best part!
Taylor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

I want to come back to Lucca just so I can stay here again. Wonderful!
Julie
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Would definitely recommend
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Hotel Alexander is a gem of a property, beautifully restored and well-maintained. Staff is extremely friendly and helpful. Generous American style breakfast. Highly recommend for anyone visiting Lucca.
Number of reviews per page
20
40