Palazzo Cicala

Guest Houses
7.0
/10
Pleasant
156 reviews

What Guests Say About Their Stay

Byron

10.0
/ 10
Really interesting place. Very large room tall ceilings with a fan. My room had two beds but I was a single booking. The place is hard to find not a hotel more like airbnb rental. Lady incharge of check-in knew zero English but the process was simple enough as was check out. Very good value for money but I was in early summer season.

Verified traveler

10.0
/ 10
Beautiful rooms in ancient building. Right in front of the San Lorenzo cathedral. Great for walking in Genoa. Friendly and helpful staff spoke English.

THOMAS

10.0
/ 10
Wonderful Hotel in perfect location near city center, but still in a calm area. It is more kind of a Bed and Breakfast than a Hotel. I can recommend renting a suite. Very spacious and amazing view. But unfortunately it has a very small shower, compared to the big and nice bathroom. Overall a great pleace to stay. Wifi is fast and works well.
In the Area
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Piazza delle Scuole Pie, 10, Genova, Metropolitan City of Genova, Liguria, Italy, 16123

Main Facilities

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WiFi
Palazzo Cicala is a guesthouse is located at Genoa.
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Palazzo Cicala Address: Map & Location

Piazza delle Scuole Pie, 10, Genova, Metropolitan City of Genova, Liguria, Italy, 16123
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Palazzo Cicala Rates per Night

Planning your dream getaway? Understanding hotel rates is key to a smooth trip. Wondering about hotel prices at Palazzo Cicala? Room rates at Palazzo Cicala start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Palazzo Cicala hotel rates?

Palazzo Cicala Location & Address

Finding the perfect hotel starts with knowing its location. Palazzo Cicala is located at Piazza delle Scuole Pie, 10, Genoa, Metropolitan City of Genoa, Liguria, Italy, 16123. It's situated in the Marina Bay area of Singapore, known for its stunning skyline views and vibrant atmosphere. The hotel is approximately 2 km from the city center.

How to go to Palazzo Cicala from Airport

Getting to Palazzo Cicala from the airport is easy with several convenient options. Here's how you can make your way from Changi Airport (SIN) to the hotel:

  • Taxi (most direct): Taxis are readily available at the airport. The ride to Palazzo Cicala takes about 20-30 minutes, depending on traffic.
  • Ride Hailing (convenient): Services like Grab offer a comfortable and efficient way to travel. Simply book a ride through the app.
  • MRT (most affordable): Take the MRT from Changi Airport Station to Bayfront Station. From there, it's a short walk to the hotel.

Tips: For the most convenient route, consider a taxi or ride-hailing service for a direct trip. If you're on a budget, the MRT is a great option.

Palazzo Cicala Reviews & Summary

Want to know what other guests think about Palazzo Cicala? Hotel reviews offer valuable insights into the guest experience. Guests consistently rave about the hotel's prime location, stunning views, and exceptional service. A standout feature is the rooftop pool with panoramic city views.

“Absolutely loved my stay at Palazzo Cicala! The staff was incredibly friendly, the rooms were luxurious, and the location was perfect for exploring the city. Highly recommend!”

Palazzo Cicala Room Types Available

Choosing the right room is essential for a comfortable stay. Palazzo Cicala offers a variety of hotel room types to suit different needs:

  • Deluxe Room: Offers city views, non-smoking, with a king-size bed.
  • Premier Room: Features a balcony with Marina Bay views, non-smoking, with a king-size bed.
  • Suite: Includes a separate living area, bathtub, and stunning city views. Non-smoking options available.
  • Family Room: Designed for families, with connecting rooms and extra space. Non-smoking.

Pet-friendly rooms are not available. Please check with the hotel for any specific requirements.

Hotel Facilities in Palazzo Cicala

Palazzo Cicala provides a range of hotel amenities to enhance your stay. Enjoy these facilities:

  • Rooftop Pool: Open daily from 7 AM to 10 PM.
  • Fitness Center: Open 24 hours.
  • Spa: Offers various treatments. Open from 10 AM to 8 PM.
  • Business Center: Available for guests needing to work.

Hotel Buffet or Restaurant/Cafe in Palazzo Cicala

Indulge in delicious dining options at Palazzo Cicala. Here's what you can expect:

  • The Skyview Restaurant: Offers international cuisine with stunning city views. Buffet available for breakfast ($35 per person) and dinner ($60 per person). Open from 7 AM to 11 PM.
  • The Cafe: Serves light meals, snacks, and coffee. Open from 7 AM to 10 PM.
  • Signature Dish: Try the Wagyu Beef Burger at The Cafe.

Palazzo Cicala Airport pickups and How to Book

Need a smooth transfer from the airport? Palazzo Cicala offers airport pick-up services to make your arrival hassle-free.

To book, contact the hotel at least 24 hours in advance with your flight details. The service is available for an additional fee.

Nearby MRT Station & Bus Stops

Getting around is easy with convenient public transport options near Palazzo Cicala. Here's what's nearby:

  • Bayfront MRT Station: Approximately 0.5 km away.
  • Bus Stop at Marina Bay Sands: Located right outside the hotel.

You can use an EZ-Link card or a contactless credit/debit card for payment on public transport. EZ-Link cards can be purchased at MRT stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Palazzo Cicala? Here are some family-friendly attractions:

  • Gardens by the Bay: (1 km, Free entry) Explore the iconic Supertrees and Cloud Forest.
  • ArtScience Museum: (1.2 km, Entry fee: $20) Discover interactive exhibits.
  • Singapore Flyer: (1.5 km, Entry fee: $33) Enjoy panoramic city views.
  • Marina Bay Sands: (0.5 km, Free entry) Explore the shops, restaurants, and observation deck.
  • Merlion Park: (1.8 km, Free entry) Take photos with the iconic Merlion statue.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Palazzo Cicala (Marina Bay)

Explore the culinary scene near Palazzo Cicala. Here are some great dining options:

  • Cafes/ Restaurants:
  • The Coffee Bean & Tea Leaf: (Marina Bay Sands)
  • Din Tai Fung: (The Shoppes at Marina Bay Sands)
  • Yardbird Southern Table & Bar: (Marina Bay Sands)
  • Local Streetfood:
  • Satay by the Bay: (Marina Bay)
  • Lau Pa Sat: (Downtown Core)
  • Makansutra Gluttons Bay: (Esplanade)
  • Old Airport Road Food Centre: (Old Airport Road)
  • Maxwell Food Centre: (Maxwell Road)

Shopping places near Palazzo Cicala (Marina Bay)

Shop till you drop near Palazzo Cicala. Here are some shopping destinations:

  • The Shoppes at Marina Bay Sands: (0.5 km) Luxury brands and dining.
  • Suntec City: (2 km) A large shopping mall with a wide variety of stores.
  • Orchard Road: (3 km) Singapore's premier shopping district.

Other Places to Stay Near Palazzo Cicala

Looking for alternative accommodations near Palazzo Cicala? Here are some options:

  • Luxury/5–6 star hotels nearby:
  • The Ritz-Carlton, Millenia Singapore
  • Marina Bay Sands
  • Mandarin Oriental, Singapore
  • For 5-star:

    Looking for more accommodations? See Traveloka’s last minute hotel deals on

  • Four-star hotels nearby:
  • Hotel Boss
  • York Hotel
  • Parkroyal Collection Marina Bay
  • For 4-star:

    Looking for more accommodations? See Traveloka’s last minute hotel deals on

  • Three-star hotels nearby:
  • Hotel G Singapore
  • V Hotel Lavender
  • Ibis Singapore on Bencoolen
  • For 3-star:

    Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel Availability & Booking

Ready to book your stay at Palazzo Cicala? Check hotel availability and make your reservations with ease.

Book your stay through Traveloka for the best deals and a seamless booking experience.

All facilities in Palazzo Cicala

Bar, Cafe and Lounge Palazzo Cicala
Bar, Cafe and Lounge
Common Space Palazzo Cicala
Common Space
Lobby Palazzo Cicala
Lobby
Accommodation Services Palazzo Cicala
Accommodation Services
Exterior Palazzo Cicala
Exterior

Hotel Services

  • Luggage storage
  • Porter
  • Multilingual staff

Connectivity

  • LAN Internet
  • Free WiFi

Public Facilities

  • Smoke-free area
  • Safety deposit box

Accommodation Policy & General Information in Palazzo Cicala

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 22:00
Check-out:
Before 11:00

Pets

Service Animals Allowed

Additional Policy

Professional property host/manager, Cashless transactions are available, No elevators
  • Rollaway bed fee: EUR 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
WiFi
Check-In / Check-Out Time
From 14:00 - 22:00 - to 11:00
Available rooms at Palazzo Cicala
10
Number of floors in Palazzo Cicala
2
Another facilities in Palazzo Cicala
Luggage storage, Porter, Multilingual staff, LAN Internet, Free WiFi

Frequently asked question in Palazzo Cicala

What are available facilities at Palazzo Cicala?
There are top facilites at Palazzo Cicala such as WiFi. (some may require extra charges)
What Time is Check In & Check Out at Palazzo Cicala?
Check-in time at Palazzo Cicala is staring from 14:00 - 22:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Palazzo Cicala?
Palazzo Cicala is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Palazzo Cicala have?
Palazzo Cicala has 2 floors.
How many rooms are available at Palazzo Cicala?
Palazzo Cicala has 10 rooms in total.
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More Reviews from Other Guests in Palazzo Cicala

7.0
Pleasant
From 156 reviews
Cleanliness

7.8

Room Comfort

7.4

Location

8.6

Service and Facilites

7.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Palazzo Cicala

Number of reviews per page
20
40
Top reviews
Amy
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Not at all as advertised. It shows up as a 4 star hotel. Instead imagine an old short-term rental studio with a confusing check-in and zero assistance. No front desk, no person to help. We got in and there were 4 packets with 4 different room keys sitting on a desk. Which room was ours? No clue. There were no names on the packets. I tried calling the number listed multiple times but no answer. So we picked a random room. Our family who arrived several hours before us had the same experience. Did we get rooms we paid for? Who knows. The room is really old. Door to the hallway doesn't close all the way with a single questionable lock. Doors to the windows and bathroom also don't close all the way. Only shampoo in the shower (no soap), two single towels. The daytime high was only 70 but without AC the room was really warm and too warm for us to sleep well. Had I booked a short-term rental half the price I would have been OK with all of this. But I booked what I thought was a 4 start hotel. Really disappointed and wishing I had spent half the amount I paid.
Read More
Barbara
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

Location could not be beat and it's so cool to stay in an old castle! Everything was comfortable. The perfect place for our 24 hours in Genoa!
RHIANNON
10.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

A very special place, in an amazing location for a reasonable price.
Sarah
icon-with Partner
with Partner
8.0
/10
Reviewed 194 week(s) ago

Hotels.com verified review

The rooms as lovely, big and clean. Location is excellent.
Byron
icon-
10.0
/10
Reviewed 205 week(s) ago

Hotels.com verified review

Really interesting place. Very large room tall ceilings with a fan. My room had two beds but I was a single booking. The place is hard to find not a hotel more like airbnb rental. Lady incharge of check-in knew zero English but the process was simple enough as was check out. Very good value for money but I was in early summer season.
Read More
Chris
icon-with Partner
with Partner
8.0
/10
Reviewed 359 week(s) ago

Hotels.com verified review

4 day visit to Genoa and surrounding area. The Palazzo Cicala is situated a 5 minute walk from San Giorgio metro. Access to apartment complex by door code at street entrance. I stayed two nights in basic apartment € 75 and two nights in superior apartment € 111. Both rooms spacious, small fridge, coffee machine. Room windows face out onto small square. Beds comfortable. I thought it was reasonable value for money given the excellent location.
Read More
Verified traveler
2.0
/10
Reviewed 397 week(s) ago

Expedia Group verified review

There was nobody there when we arrived. They had not sent us the key less entry code and I had to call back to the USA for it. The rooms had missing lights/non working lights. The bathrooms were a joke and dirty. There was no staff to talk too and I was over charged for an extra room that I never booked for.
El Traveler
6.0
/10
Reviewed 449 week(s) ago

Expedia Group verified review

This is not a hotel as advertised. Not cheap Self service 2star room rental maximum. You are on your own. The maids tried very hard to answer our questions and were very friendly. Clean room but flawed design. Bathroom was not a private space but had transparent, useless glass doors!
Verified traveler
10.0
/10
Reviewed 523 week(s) ago

Expedia Group verified review

Beautiful rooms in ancient building. Right in front of the San Lorenzo cathedral. Great for walking in Genoa. Friendly and helpful staff spoke English.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 552 week(s) ago

Hotels.com verified review

Charming and by American standards a little odd. Loved the room and the location right In the heart of the old city. The manager was very nice and helpful. Pointed us to great restaurant nearby. Genoa is quite a cool place wish we could stay longer.
THOMAS
icon-with Partner
with Partner
10.0
/10
Reviewed 553 week(s) ago

Hotels.com verified review

Wonderful Hotel in perfect location near city center, but still in a calm area. It is more kind of a Bed and Breakfast than a Hotel. I can recommend renting a suite. Very spacious and amazing view. But unfortunately it has a very small shower, compared to the big and nice bathroom. Overall a great pleace to stay. Wifi is fast and works well.
Read More
aletta
icon-Family
Family
6.0
/10
Reviewed 557 week(s) ago

Hotels.com verified review

When we booked in there were no English speaking staff available Parking is not available near the hotel, so luggage have to be carted long areas to the offsite apartments The area around the hotel is dodgy with a lot of loiterers around
Kathy from USA
10.0
/10
Reviewed 561 week(s) ago

Expedia Group verified review

A bit hard to find but definitely worth the search. Be prepared to park in a lot and carry your luggage several blocks. Awesome experience staying in such a quaint atmosphere.
constanza
8.0
/10
Reviewed 567 week(s) ago

Expedia Group verified review

It is an amazing ancient palace that was all renovated with a very modern and minimalist style. I loved the decor and how they renewed it. Looks coming out from a magazine! It has, however, narrow elevators and accesses to rooms, toilet flushes are extremely noisy and you can't sleep in the morning as you hear everyone else flushing, and the location, although it is very central, can only be reached walking (need to park a couple of streets away) and at night it is quite daunting to get there, through narrow and dark streets full of homeless and weird people.
Read More
Verified traveler
8.0
/10
Reviewed 567 week(s) ago

Expedia Group verified review

Beautiful old building with a contemporary twist. Friendly staff.
Jay
8.0
/10
Reviewed 575 week(s) ago

Hotels.com verified review

Hotel can be a little hard to find, but just go to Piazza de San Lorenzo, stand in front of the Cathedral and look just to your right across plaza and you will see sign at ground level over in the corner. Ring buzzer next to sign. Very old building in good shape, you have to take elevator to the next floor up to get to reception. 1st floor in Europe, what we would call 2nd floor in USA. Rooms are huge, some baths are small, some large, 14' ceilings and breakfast overlooking plaza and cathedral. Great neighborhood to explore Genoa from, close to everything but rail stations. And taxis are not allowed up Via de San Lorenzo, so you have to walk a short way up or down to get to plaza, but I did see some taxis come in, so just ask. Staff is very friendly and helpful and spoke English.
Read More
TravelMom
4.0
/10
Reviewed 581 week(s) ago

Expedia Group verified review

Arrived at hotel by car only to find the hotel is not accessible by car (and that gps does not work well in the area). Had to trudge suitcases across two piazzas to find the location. It is in an old historic building which is nice, and if that is your main criteria for a hotel then it is a "maybe". It seems like it is run by people who have never run a hotel before. The shower in our room was not finished construction, the bath towels were tea towels, there was no shampoo/toiletries, and the staff were not knowledgeable about either Genova or the area around it. The breakfast was marginal and they ran out of bread and had to send the lady who was serving breakfast out to get more bread, leaving other guests arriving for breakfast totally confused about what was going on for breakfast.
Read More
Olga
icon-Family
Family
8.0
/10
Reviewed 598 week(s) ago

Hotels.com verified review

Stayed a night at this hotel in November. The double room we booked in the main building was just as pictured, clean and spacious. The staff was nice and willing to help. There were no towels at first, but they were quickly found when we asked. Also as soon as we checked in, the heating was turned on. Breakfast was alright, although make sure you come early as the chance is there may be no room for everyone. The main drawback was the tiny shower cabin where the only shower head is fixed to the ceiling and therefore water inevitably pours on your head even if you don't want it...
Read More
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 608 week(s) ago

Hotels.com verified review

Hotel staff was diligent and corteous, however maintenance was not good. Chair cover with dirt spot, the watercloset cover has its hinges broked and fall all the time, however we receive it with the cover in its place, and when you attemp to open it.... Voila there is the surprise. Same thing happen with the sanitary paper roll holder, it was hanging from a side of the towell hanger. Price was according with what is it, but this kind of stupid details not being cared degraded the Staff efforts.
Read More
Mark
6.0
/10
Reviewed 610 week(s) ago

Expedia Group verified review

Was fun to open the door to my room in this old palazzo, and see the huge ceilings and large double windows which opened onto a courtyard. The wifi in my room wasn't working, so that was a disappointment, and breakfast wasn't included either, unfortunately. The large room was divided up a bit to make room for a bathroom and shower, and it was plenty big enough for me, who was traveling alone.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Palazzo Cicala

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.0
Pleasant
From 156 reviews
Cleanliness

7.8

Room Comfort

7.4

Location

8.6

Service and Facilites

7.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Palazzo Cicala

Number of reviews per page
20
40
Top reviews
Amy
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Not at all as advertised. It shows up as a 4 star hotel. Instead imagine an old short-term rental studio with a confusing check-in and zero assistance. No front desk, no person to help. We got in and there were 4 packets with 4 different room keys sitting on a desk. Which room was ours? No clue. There were no names on the packets. I tried calling the number listed multiple times but no answer. So we picked a random room. Our family who arrived several hours before us had the same experience. Did we get rooms we paid for? Who knows. The room is really old. Door to the hallway doesn't close all the way with a single questionable lock. Doors to the windows and bathroom also don't close all the way. Only shampoo in the shower (no soap), two single towels. The daytime high was only 70 but without AC the room was really warm and too warm for us to sleep well. Had I booked a short-term rental half the price I would have been OK with all of this. But I booked what I thought was a 4 start hotel. Really disappointed and wishing I had spent half the amount I paid.
Read More
Barbara
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

Location could not be beat and it's so cool to stay in an old castle! Everything was comfortable. The perfect place for our 24 hours in Genoa!
RHIANNON
10.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

A very special place, in an amazing location for a reasonable price.
Sarah
icon-with Partner
with Partner
8.0
/10
Reviewed 194 week(s) ago

Hotels.com verified review

The rooms as lovely, big and clean. Location is excellent.
Byron
icon-
10.0
/10
Reviewed 205 week(s) ago

Hotels.com verified review

Really interesting place. Very large room tall ceilings with a fan. My room had two beds but I was a single booking. The place is hard to find not a hotel more like airbnb rental. Lady incharge of check-in knew zero English but the process was simple enough as was check out. Very good value for money but I was in early summer season.
Read More
Chris
icon-with Partner
with Partner
8.0
/10
Reviewed 359 week(s) ago

Hotels.com verified review

4 day visit to Genoa and surrounding area. The Palazzo Cicala is situated a 5 minute walk from San Giorgio metro. Access to apartment complex by door code at street entrance. I stayed two nights in basic apartment € 75 and two nights in superior apartment € 111. Both rooms spacious, small fridge, coffee machine. Room windows face out onto small square. Beds comfortable. I thought it was reasonable value for money given the excellent location.
Read More
Verified traveler
2.0
/10
Reviewed 397 week(s) ago

Expedia Group verified review

There was nobody there when we arrived. They had not sent us the key less entry code and I had to call back to the USA for it. The rooms had missing lights/non working lights. The bathrooms were a joke and dirty. There was no staff to talk too and I was over charged for an extra room that I never booked for.
El Traveler
6.0
/10
Reviewed 449 week(s) ago

Expedia Group verified review

This is not a hotel as advertised. Not cheap Self service 2star room rental maximum. You are on your own. The maids tried very hard to answer our questions and were very friendly. Clean room but flawed design. Bathroom was not a private space but had transparent, useless glass doors!
Verified traveler
10.0
/10
Reviewed 523 week(s) ago

Expedia Group verified review

Beautiful rooms in ancient building. Right in front of the San Lorenzo cathedral. Great for walking in Genoa. Friendly and helpful staff spoke English.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 552 week(s) ago

Hotels.com verified review

Charming and by American standards a little odd. Loved the room and the location right In the heart of the old city. The manager was very nice and helpful. Pointed us to great restaurant nearby. Genoa is quite a cool place wish we could stay longer.
THOMAS
icon-with Partner
with Partner
10.0
/10
Reviewed 553 week(s) ago

Hotels.com verified review

Wonderful Hotel in perfect location near city center, but still in a calm area. It is more kind of a Bed and Breakfast than a Hotel. I can recommend renting a suite. Very spacious and amazing view. But unfortunately it has a very small shower, compared to the big and nice bathroom. Overall a great pleace to stay. Wifi is fast and works well.
Read More
aletta
icon-Family
Family
6.0
/10
Reviewed 557 week(s) ago

Hotels.com verified review

When we booked in there were no English speaking staff available Parking is not available near the hotel, so luggage have to be carted long areas to the offsite apartments The area around the hotel is dodgy with a lot of loiterers around
Kathy from USA
10.0
/10
Reviewed 561 week(s) ago

Expedia Group verified review

A bit hard to find but definitely worth the search. Be prepared to park in a lot and carry your luggage several blocks. Awesome experience staying in such a quaint atmosphere.
constanza
8.0
/10
Reviewed 567 week(s) ago

Expedia Group verified review

It is an amazing ancient palace that was all renovated with a very modern and minimalist style. I loved the decor and how they renewed it. Looks coming out from a magazine! It has, however, narrow elevators and accesses to rooms, toilet flushes are extremely noisy and you can't sleep in the morning as you hear everyone else flushing, and the location, although it is very central, can only be reached walking (need to park a couple of streets away) and at night it is quite daunting to get there, through narrow and dark streets full of homeless and weird people.
Read More
Verified traveler
8.0
/10
Reviewed 567 week(s) ago

Expedia Group verified review

Beautiful old building with a contemporary twist. Friendly staff.
Jay
8.0
/10
Reviewed 575 week(s) ago

Hotels.com verified review

Hotel can be a little hard to find, but just go to Piazza de San Lorenzo, stand in front of the Cathedral and look just to your right across plaza and you will see sign at ground level over in the corner. Ring buzzer next to sign. Very old building in good shape, you have to take elevator to the next floor up to get to reception. 1st floor in Europe, what we would call 2nd floor in USA. Rooms are huge, some baths are small, some large, 14' ceilings and breakfast overlooking plaza and cathedral. Great neighborhood to explore Genoa from, close to everything but rail stations. And taxis are not allowed up Via de San Lorenzo, so you have to walk a short way up or down to get to plaza, but I did see some taxis come in, so just ask. Staff is very friendly and helpful and spoke English.
Read More
TravelMom
4.0
/10
Reviewed 581 week(s) ago

Expedia Group verified review

Arrived at hotel by car only to find the hotel is not accessible by car (and that gps does not work well in the area). Had to trudge suitcases across two piazzas to find the location. It is in an old historic building which is nice, and if that is your main criteria for a hotel then it is a "maybe". It seems like it is run by people who have never run a hotel before. The shower in our room was not finished construction, the bath towels were tea towels, there was no shampoo/toiletries, and the staff were not knowledgeable about either Genova or the area around it. The breakfast was marginal and they ran out of bread and had to send the lady who was serving breakfast out to get more bread, leaving other guests arriving for breakfast totally confused about what was going on for breakfast.
Read More
Olga
icon-Family
Family
8.0
/10
Reviewed 598 week(s) ago

Hotels.com verified review

Stayed a night at this hotel in November. The double room we booked in the main building was just as pictured, clean and spacious. The staff was nice and willing to help. There were no towels at first, but they were quickly found when we asked. Also as soon as we checked in, the heating was turned on. Breakfast was alright, although make sure you come early as the chance is there may be no room for everyone. The main drawback was the tiny shower cabin where the only shower head is fixed to the ceiling and therefore water inevitably pours on your head even if you don't want it...
Read More
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 608 week(s) ago

Hotels.com verified review

Hotel staff was diligent and corteous, however maintenance was not good. Chair cover with dirt spot, the watercloset cover has its hinges broked and fall all the time, however we receive it with the cover in its place, and when you attemp to open it.... Voila there is the surprise. Same thing happen with the sanitary paper roll holder, it was hanging from a side of the towell hanger. Price was according with what is it, but this kind of stupid details not being cared degraded the Staff efforts.
Read More
Mark
6.0
/10
Reviewed 610 week(s) ago

Expedia Group verified review

Was fun to open the door to my room in this old palazzo, and see the huge ceilings and large double windows which opened onto a courtyard. The wifi in my room wasn't working, so that was a disappointment, and breakfast wasn't included either, unfortunately. The large room was divided up a bit to make room for a bathroom and shower, and it was plenty big enough for me, who was traveling alone.
Read More
Number of reviews per page
20
40