Authent Hotel Otaru

Very good hotel. Service was great. Check out the bakery for some nice Japanese style breads in the morning. Major Otaru attractions are a short walk away. Elevators could be very busy during high traffic times.

The hotel looks and feels dated. Bathroom could have been brighter.

Very near shopping arcade and a short walk away from the JR station. Grand looking hotel with helpful staff.

Great hotel, lots of dining options, great location. Everyone friendly. Wish we’d stayed longer!

A great place to stay if you are flying late into or have an early flight out of CTS. Hotel is dated, but very clean. Very convenient to shopping and dining at CTS depending on the time of day you are there. Restaurants and shops closes by 9p.

As with many hotels experienced in Japan the lobbies are renovated and inviting. The rooms .. not so much and small. Onsen set up confusing, no bathrobes, bring your towel and with someone at the Onsen giving u instructions. Location from Canal and touristy shopping street 8 min walk down the hill

ห้องเล็กตามสไตล์ญี่ปุ่น ช่วงเช้ากดกาแฟฟรีที่หน้าล้อบบี้ได้ถึงประมาณ 9.30 น. ห้องพัก ข้อดี สะอาดดี ห้องไม่มีกลิ่น เตียงนอนสบาย ชักโครกมีที่ฉีดก้น ฝักบัวน้ำแรงมากสะใจ สบู่หอมดี ข้อเสีย นึกไม่ออก มาจากรถไฟสถานีโอตารุ เดินเข้ามาทาง shopping street ไม่ไกล และไม่ลื่นหิมะ มีทางเข้าโรงแรมจากด้านตลาดด้วย ข้อดี ในห้องมีไดร์เป่าผม เครื่องฟอกอากาศ ผ้าเช็ดตัว สบู่เหลว ยาสระผม ครีมนวด กาแฟดริป ชา น้ำดื่ม กาต้มน้ำ หวี แปรงสีฟัน ชุดนอน รองเท้าแตะเอากลับได้ ข้อเสีย “ไม่มีหมวกคลุมผม”ให้ โลเคชั่นดี สามารถเดินเที่ยวได้รอบเลย เดินไปตลาด sankaku ได้ เดินไปคลองโอตารุได้เลยใกล้มาก และเดินเลยไปถึงหอนาฬิกาได้เลย

The Authent Hotel is a lovely hotel. I had a room on the top corner overlooking the street and it was spacious and nice. Very comfortable bed. Breakfast is traditional Japanese style, with a couple of options to choose from. I had a beautiful sashimi bowl, with miso soup and another dish I’m not familiar with.

Great

Very friendly staff and allow for late check in

Bed not comfortable as we would like. Backache sleeping on the bed for 2 nights. Location is walking distance from tourists attraction.

good

Staff are very poilet

Location is good

The STAFF are amazing they were the BEST, helped all the time. We only stayed one night but would stay again. Having the breakfast food option was great too.

Very good staff.

Very affordable hotel with superb cleanliness and good staff service.

Affordable with excellent service. 10/10 rating.

Overall, it was 👍 good

Do not book this hotel if you have any standards for yourself. This hotel is very dated and it smells terrible. They have a room for smoking. Yet the entire hall way smells like mold and cigarette smoke. Every night we rushed through the halls to get to our rooms. Thank goodness we brought fragrance spray to help our room with the atrocious odors. As for management, the manager is extremely racist and rude. Aside from his egregious racist attitude, he refused to give us extra pillows because I have neck pain issues. They weren’t any help with Yamato Transportation. Every hotel we have stayed at in Japan (Fukuoka, Kyoto, and Tokyo) have assisted us with Yamato Luggage. This hotel was the exception. We had great experiences at every hotel in our trip around Japan but this hotel! I would give it a complete F!