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Hakuba Royal Hotel
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Hakuba Royal Hotel
Hotels
7.6
/10
Pleasant
33 reviews
What Guests Say About Their Stay
QUYNH NGA
10.0
/ 10
It was a nice stay, staffs are very friendly with great service. The hotel near the stream so you can hear the sound of water flow, enjoy fresh air with mountain view.
Verified traveler
10.0
/ 10
This was a great place to stay, clean and everyone working here was extremely helpful and pleasant to be around! A free bus picks you up at the hotel and shuttles you to the various mountains.
junichi
10.0
/ 10
シーズン中での価格、駅に近いロケーションなど満足のいくホテルだと思います。
ただ、、唯一の不満はお風呂が入れる時間帯で露天風呂で温度を下げないようだと思いますが黒いシートがかかっていたり遠赤外線？の為なのか？石が敷き詰められていました、、露天風呂なのか？池なのか？って感じです。
また、ボイラーのせいなのか？他のお客さんが使用中での同時のシャワーの水圧が、、、
お風呂関係だけが残念な所です。
In the Area
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Hokujo 2310, Nagano, Kitaazumi-gun, Chubu, Japan, 399-9301
Main Facilities
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24-Hour Front Desk
WiFi
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Available Room Types in Hakuba Royal Hotel
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Hokujo 2310, Nagano, Kitaazumi-gun, Chubu, Japan, 399-9301
Discover More About Hakuba Royal Hotel
Location
Hakuba Royal Hotel is located in area / city Hakuba-mura.
About Hakuba Royal Hotel
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hakuba Royal Hotel.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
With all facilities offered, Hakuba Royal Hotel is the right place to stay.
All facilities in Hakuba Royal Hotel
Others
Public Facilities
- Safety deposit box
- Others
Hotel Services
- Luggage storage
- 24-hour Receptionist
Things to Do
- Karaoke
Connectivity
- Free WiFi
General
- Parking
Business Facilities
- Meeting rooms
Accommodation Policy & General Information in Hakuba Royal Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Towels available for a fee (or guests may bring their own)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guests with dietary restrictions or food allergies should contact this hotel in advance.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property's closest bus terminal is located at JR Hakuba station.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | 15:00 - 00:00 - Before 10:00 |
Available rooms at Hakuba Royal Hotel | 59 |
Another facilities in Hakuba Royal Hotel | Safety deposit box, Others, Luggage storage, 24-hour Receptionist, Karaoke |
Frequently asked question in Hakuba Royal Hotel
What are available facilities at Hakuba Royal Hotel?
There are top facilites at Hakuba Royal Hotel such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hakuba Royal Hotel?
The standard check-in time at Hakuba Royal Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 10:00
More Reviews from Other Guests in Hakuba Royal Hotel
Other sources (33)
7.6
Pleasant
From 33 reviews
Cleanliness
7.8
Room Comfort
7.6
Service and Facilites
7.8
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Traveler Reviews Hakuba Royal Hotel
Number of reviews per page
20
40
Top reviews
Verified traveler
Leisure with Children
4.0
/10
Reviewed 339 week(s) ago
Expedia Group verified review
Very run down and dated hotel. Stains on the walls and thread bare carpet. Worst bed and pillows we’ve ever tried to sleep on. The indoor/outdoor Onsen was in generally good condition and nice to have access to after two days on the slopes.
wheelersgate
4.0
/10
Reviewed 396 week(s) ago
Hotels.com verified review
Late check in and staffs were very unfriendly and super calculative by keep head counting how many kids staying together every time we bumped into the staff. It's very irritating and we checked in late that night, after long travelling and being questioned so many things. This hotel is very old fashioned and the onsen is far from the rooms. Onsen opening time is limited and the water isn't hot enough, it's just like luke warm water. Due to transiting to other cities, we had to wake up early and missed the onsen. It's over priced and very stingy on amenity, only 2 tiny packs of hair shampoo and body shampoos are provided in the room. Hotel room is not heated, however, there's a portable one provided but auto shut off every 5 minutes, thus it's useless. I felt very disappointed with this hotel and i won't return. Nothing impressive! We checked out at 5a.m. in the morning.
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QUYNH NGA
10.0
/10
Reviewed 433 week(s) ago
Hotels.com verified review
It was a nice stay, staffs are very friendly with great service. The hotel near the stream so you can hear the sound of water flow, enjoy fresh air with mountain view.
Verified traveler
10.0
/10
Reviewed 440 week(s) ago
Expedia Group verified review
This was a great place to stay, clean and everyone working here was extremely helpful and pleasant to be around! A free bus picks you up at the hotel and shuttles you to the various mountains.
Verified traveler
4.0
/10
Reviewed 485 week(s) ago
Hotels.com verified review
Way over priced for the condition of the room and furnishings. Obviously this hotel has not been updated since the winter Olympics in Nagano. Very disappointing.
Barry
8.0
/10
Reviewed 490 week(s) ago
Hotels.com verified review
Good hotel but a tad run down. You could tell it was built for the Olympics and they haven't done much with it. Staff was amazing!!! Amenities were great, had rental ski/snowboard gear, hot springs/jacuzzi. Overall it was amazing for the price I would stay again when I go back.
Greg
8.0
/10
Reviewed 495 week(s) ago
Hotels.com verified review
The hotel is only a 5 minute walk from the station with a free shuttle to both Happo-one and Goryu. The room was nice, but the hotel could use a little "up-keep" (paint, etc.)
Robert
8.0
/10
Reviewed 496 week(s) ago
Hotels.com verified review
Great hotel just 2 mins from the station. The building is really interesting; dated but clean. The rooms are very large for Japan and have a nice desk and chairs etc. It might have been built for the Olympics but never quite been full since. There are free shuttle buses that run to all the ski resorts which is handy. The staff are fantastic and the manager is really friendly, he was always around the lobby when I was there, saying hello and making sure things were okay. If you don't mind old decor, stay here!
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Peter
6.0
/10
Reviewed 498 week(s) ago
Hotels.com verified review
The hotel is 200 meters from Hakuba rail station and 10 restaurants and coffee shops .. Regular free shuttle busses go to and from the ski fields ..
The hotel has a good onsen in two pools .. The hotel is in need of a refurb old but good .. .. Staff are friendly and go out of there way to assist .. Breakfasts are Japanese and tasty .. I would go back
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CHI HO TONY
Friends and Family
4.0
/10
Reviewed 286 week(s) ago
Hotels.com verified review
We stayed three nights at the hotel for a ski holiday. The first two nights wete booked through the ski resort and last nights was booked with hotel.com. Although mentioned initially, the reception staff was not aware on arrival. Lengthy explanation was spent. However after two nights, we were asked to check out in the morning. Explanation was given again. The hotel was dated. Open air onsen closed and we were told that not enough rain/ snow fall this year. The breakfast and dinner set were just so so. Overall, not recommended unless you have no better choice in ski season.
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マッキー
Leisure
4.0
/10
Reviewed 286 week(s) ago
Expedia Group verified review
部屋に入ったら電気がつかず、スイッチの所にテープが2箇所貼ってあり、つけるな。と、いう意味なんでしょう。フロントに連絡して直ぐに対応してくれたのですが、何だか気分が悪く、違う部屋に変えてもらった所、今度はテレビがつかず、、結局、前の部屋に変えてもらいました。フェイスタオルが驚くほど薄くて、がっかり。お風呂のシャワーのホースの付け根の所が柔らかすぎて、向きによってはお湯がでない。髪の毛を乾かそうと思ったら、ドライヤーが置いてあった引き出し、、と、言うか、ドライヤーが引き出しに入っていたのも初めてですが、髪の毛が落ちていました。ゴミ箱も、なんかの変わりか、ドラム缶のような感じで、、、。
寝る時も空調の音がうるさくて気になって眠れず、こういうホテルは後にも先にも初めてでした。スタッフの方も感じ悪くないですが、制服ではなく、下はジーンズでした。チェックアウトの時は別の方でしたが、基本、やはり、朝は笑顔で送り出してほしいもの。それだけで気分が違うのに。多分、2度と行かないと思いますが、徹底したお掃除と古いなら古いなりのプライドを持ってほしい。
頑張って綺麗にしてる古いホテルもいっぱいあります。夜行バスで泊まる方も多いのでは？だったら、お疲れ様でした、のウエルカムドリンクみたいなのをセルフでもいいから用意するとか、やれることはいっぱいある気がします。バス停から近いし立地は悪くないのに本当に残念です。
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Verified traveler
Leisure with Friends
8.0
/10
Reviewed 290 week(s) ago
Expedia Group verified review
露天溫泉在入住期間暫停開放, 有點失望
另外, 早餐每日都是一樣, 而且食物沒有很熱, 連續住了四天, 已經不想再吃了
Verified traveler
6.0
/10
Reviewed 355 week(s) ago
Hotels.com verified review
施設が古いです。
Pik Shan
6.0
/10
Reviewed 358 week(s) ago
Hotels.com verified review
5 分鐘步行路程就到白馬駅，旅館外圍環境好好，但旅館內裡好舊。旅館附有大浴場, 泉水夠熱，但花酒水力太慢， 有女客甚至用兩個花酒洗頭，房間牆身都比較陳舊，早餐份量足夠，餐廳環境十分優美，反而想不到 WIFI 竟然夠快
Verified traveler
10.0
/10
Reviewed 363 week(s) ago
Hotels.com verified review
露天の温泉が気持ち良かったです。
Hiroyuki
10.0
/10
Reviewed 381 week(s) ago
Hotels.com verified review
駅からも近く便利であったが、団体客がいたため大変賑やかであった。
TOSHIHIRO
8.0
/10
Reviewed 382 week(s) ago
Hotels.com verified review
一人で宿泊。露天風呂が修理中のため入浴できませんでしたが内風呂はきれいに清掃され以外によかった。建物が古いが清掃されきれいだと思う。夕食は駅前で済ませ朝食は書き込みを見てコンビニで済ませました。ツインの部屋に宿泊のみで以外と金額が高く感じもう少し安ければ言いと思う。しかしツイン部屋は広く、家具、冷蔵庫も昔ながらの懐かしのもので情緒があり昭和時代が好きな人にはおすすめと思う。
HIROYUKI
10.0
/10
Reviewed 386 week(s) ago
Hotels.com verified review
白馬の駅に近く、訪問先も近かったので大変便利でした。また、朝食も大変美味しく、量も充分でしたので満足しました。
junichi
10.0
/10
Reviewed 389 week(s) ago
Hotels.com verified review
シーズン中での価格、駅に近いロケーションなど満足のいくホテルだと思います。
ただ、、唯一の不満はお風呂が入れる時間帯で露天風呂で温度を下げないようだと思いますが黒いシートがかかっていたり遠赤外線？の為なのか？石が敷き詰められていました、、露天風呂なのか？池なのか？って感じです。
また、ボイラーのせいなのか？他のお客さんが使用中での同時のシャワーの水圧が、、、
お風呂関係だけが残念な所です。
Yoshiki
6.0
/10
Reviewed 397 week(s) ago
Hotels.com verified review
お風呂で選んだホテルなので他は期待していなかった。施設も古く、リゾート感は全くないホテルだが、露天風呂は温度も丁度よく、長湯できるのでおすすめ。フロントの方も親切だ。
Number of reviews per page
20
40
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