Heiseikan Kaiyotei

Check in was smooth and staff are very friendly and helpful

Yukata in the drawer came with used mask in the povket and this was during the coronavirus

A traditional ryokan in the Yunokawa Hot Spring area. It has a onsen that offers superb view of the coast line. Very near to the sea. The area only has all the ryokans and does not have many food and shopping in the area so it will be a little inaccessible. the room is a little old but clean and well-maintained. the buffet breakfast spread has a wide variety.

Great view from the outdoor bath. Food is buffet style and lots to choose from.

No comment .we loved it so much and we are to go back there next year

Wonderful staff who was very helpful and provided a lot of local knowledge and recommendation during our stay. The hotel is a little bit outside of the central Hakodate area but easy to get to via tram/bus/taxi. The onsen view was wonderful and it was cool to see the airport not too far away!

One night stay with dinner and breakfast included, very good, many choice buffet and tasty , hot spring is on the top floor with good view

Very good conditions and very kind staff! I will visit again!

Everything was great except that sleeping on the floor with futon was still too hard for those of us who are used to soft fluffy beds.

Nice clean room good breakfast and dinner. Close to beach.

With the price I paid to have the excellent condition of the hotel. I can not complain anything.

Very great onsen hotel. They check if you are guest before letting you in (unless they remember you), which makes me feel safe becoz anyone can enter the onsen otherwise. The location is not bad. I know a lot of traveler arrive there by local bus. However, if you are with luggages, the better option is go by airport bus, which allows you to put the luggage in the "storage" and it is only 60 yens (or less) more if you are from either airport or JR station non-stop. The onsen is great, which kind of allow you to see the view. The room is clean and since we are on high level, we could see the sunrise. Front desk also use translator (app) to communicate when needed. We also join a local tour booking with them. Dinner and breakfast buffet is great with a lot of options. They refill the food very fast. We went to the "monkey onsen" garden nearby, not highly recommended, but ok to visit once. The only thing I am not very satisfied is the onsen open hour. They are closed between check out and check in time, so I don't enjoy the benefit staying there for two nights.

We are quite happy with the stay in hotel. Hot springs added bonus during cold and snow weather. The service was in high standard and dinner buffet was quite impressive as well. The hotel located not within CBD area but a 20 minutes bus can take you to the front of the hotel.

Very good hote and the hotel staff are wonderful , always give help and very efficient

The room was slightly small for 5 person. We needed to move the furnitures away to make space for the 5 futons. The staffs every night will make the beds for us. In addition, the Buffett breakfast and dinner were good. Staffs were very polite. The parking was especially useful to us. The hotel is near to the monkey spa attraction - 5 mins walking. The stay generally was ok.

Booked for half-board. Great buffet dinner & breakfast. Outdoor red bath onsen is great too. Can see the sea at the rest area. 8 min walk from yunokawa onsen tram stop

This place was great. The food at the buffet was fantastic, and the onsen also incredible. My only complaint would be that our corner room had loud howling wind the whole night. It was louder in our room than any other part of the building.

The spa is located on the roof, one side for men and the other for women. There are 4 pools with increasing temperature. The outdoor has a view to the airport and the ocean. It is really serene. Food is excellent.

There are group tour teams and elementary school students, so hot springs and restaurants are complicated.

Loved the hot springs (both indoor & outdoor) and the kids looooved the game center on the second floor. The rooms were clean and comfortable, and the staff was courteous and kind enough to keep our luggage for a couple of days while we traveled to Sapporo, then back to Hakodate (back to the Heiseikan Kaiyotei). We took the Hakodate Liner from Hakodate Hokuto (the shinkansen), then took a cab for a quick ride (about $15) from Hakodate station to the ryokan/hotel. Great variety at the dinner buffet. There was a big group tour that was there so it was a bit loud/crowded at dinner, but the hot springs were surprisingly empty (we were the only ones there for a while) and pleasant and peaceful. We would definitely recommend the place!