Hotel New Tsuruta

Hotels
8.2
/10
Very Good
863 reviews

What Guests Say About Their Stay

ivy

10.0
/ 10
Japanese style tatami are too thin, it will be much better if change to a thick one

Junheum

10.0
/ 10
Amazing service to show me the way to a restaurant that I asked for. Excellent service and hospitality was very impressive.

Yu Te

10.0
/ 10
The hotel is a bit old but the service was great and breakfast was also very good. Will definitely stay here again if i come again.
In the Area
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1-14-15 KITAHAMA, Oita, Beppu, Kyushu, Japan, 874-0920

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
Hotel New Tsuruta is located in area / city Beppu-shi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Hotel New Tsuruta Address: Map & Location

1-14-15 KITAHAMA, Oita, Beppu, Kyushu, Japan, 874-0920
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Discover More About Hotel New Tsuruta

General


Near Takegawara Onsen

Location


You'll be centrally located in Beppu with a stay at Hotel New Tsuruta, just steps from Takegawara Onsen. This hotel is 4 mi (6.5 km) from Hells of Beppu and 12.2 mi (19.6 km) from African Safari.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Takegawara Onsen - 0.2 km / 0.1 mi
Beppu Tower - 0.4 km / 0.2 mi
Kaimonji Onsen - 0.5 km / 0.3 mi
Beppu Park - 1.7 km / 1 mi
Jigokumushikobo Kannawa - 2.2 km / 1.3 mi
Global Tower - 2.3 km / 1.4 mi
Beppu Rakutenchi - 2.3 km / 1.4 mi
Ichinoide Kaikan - 2.7 km / 1.7 mi
Beppu City Traditional Bamboo Centre - 3.7 km / 2.3 mi
Kankaiji Onsen - 3.8 km / 2.3 mi
Umitamago - 4.3 km / 2.7 mi
Takasaki Mountain - 4.4 km / 2.7 mi
Takasakiyama Zoo - 4.6 km / 2.8 mi
Tanoura Beach - 5 km / 3.1 mi
Oita Fragrance Museum - 5 km / 3.1 mi

The preferred airport for Hotel New Tsuruta is Oita Airport (OIT) - 38.7 km / 24.1 mi

Facilities


Take advantage of recreation opportunities such as hot springs, or other amenities including complimentary wireless internet access and shopping on site.

Business Facilities


Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Dining


Buffet breakfasts are available daily from 7 AM to 9 AM for a fee.

Rooms


Make yourself at home in one of the 49 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Hotel New Tsuruta

Entertainment Facility Hotel New Tsuruta
Entertainment Facility
Lobby Hotel New Tsuruta
Lobby
Accommodation Services Hotel New Tsuruta
Accommodation Services
Others Hotel New Tsuruta
Others
Restaurant Hotel New Tsuruta
Restaurant

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • Shops

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Parking

Accommodation Policy & General Information in Hotel New Tsuruta

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booked in Half Board rates receive dinner from 6 PM to 8 PM only. The dining venue closes at 9 PM.

Pets

Service Animals Allowed
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General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel New Tsuruta
49
Number of floors in Hotel New Tsuruta
8
Another facilities in Hotel New Tsuruta
Smoke-free area, Safety deposit box, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked question in Hotel New Tsuruta

What are available facilities at Hotel New Tsuruta?
There are top facilites at Hotel New Tsuruta such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hotel New Tsuruta?
Check-in time at Hotel New Tsuruta is staring from 15:00 - 00:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel New Tsuruta provide breakfast?
Yes, Hotel New Tsuruta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel New Tsuruta?
Hotel New Tsuruta is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel New Tsuruta have?
Hotel New Tsuruta has 8 floors.
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More Reviews from Other Guests in Hotel New Tsuruta

Overall Ratings & Reviews Hotel New Tsuruta

Traveloka (9)
Other sources (854)
8.2
Very Good
From 854 reviews
Cleanliness

7.8

Room Comfort

8.0

Location

9.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel New Tsuruta

Number of reviews per page
20
40
Top reviews
タカフミ
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

全てのサービスに非常に満足できました。また泊まりたいと思いました。丁寧な接客ありがとうございました。
hyeongju
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

위치좋고 넓고 직원들은 5성급만큼 친절했으며 조식의 맛이나 구성이 만족스러워 별 하나 더 줍니다. 그러나 낡은 것은 참을 수 있는데 변기와 욕조의 물때는 참기 어렵다.
Mari
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Breakfast buffet was plentiful and tasty using local ingredients
Hak Luen
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Convenient location
Alexander
icon-
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The room was perfect!! Even though the building is older, the room is clearly newly remodeled. Wonderful view. Thank you.
ivy
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Japanese style tatami are too thin, it will be much better if change to a thick one
Jasmin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Great value for the price; would book again. It's a bit old but our Japanese style room was large and comfy. The staff was very nice. We did not have the chance to try the onsen but the free breakfast was delicious.
Verified traveler
icon-
8.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Stayed for one night in the Japanese style room. It was surprisingly comfy to sleep on the floor. Room was a bit old, the bathroom was generally clean, but a bit moldy and smelly. Everytime I had turned on the water, I heared it gurgle through an opening next to the toilet - that‘s probably where the smell was coming from. It‘s an old building, nothing to worry about for a short stay. The stuff has been very friendly. Their English is limited, but they do their very best to talk to you. Breakfast buffet quite good - Japanese style, but you don‘t go out hungry. Onsen also nice. Around 7 pm I was by my own. Hotel close to train station (about 5 min walk). Overall a good experience.
Read More
Junheum
icon-with Partner
with Partner
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Amazing service to show me the way to a restaurant that I asked for. Excellent service and hospitality was very impressive.
Yu Te
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

The hotel is a bit old but the service was great and breakfast was also very good. Will definitely stay here again if i come again.
Sotaro
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Their breakfast was brilliant. Parking space was not sufficient enough so I had to park outside of the hotel for one night, that only cost 1000 yen
Wei-Chih
icon-with Partner
with Partner
8.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Great location. Hotel needs some renovations.
Thomas
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

M7 . M
Tyler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Very nice view of the water. Very good amount of space for the price! The room was amazing. It was under renovation when we stayed but it wasn’t that noticeable. Friendly staff.
Sharon
icon-Leisure
Leisure
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Only stayed in the hotel for a night, prior to my ferry journey to Osaka. I booked a Japanese styled room - sleeping on the floor, for the experience. Did take a while for me to get comfortable, but did sleep eventually. Nice room with a seating area, sea view and good amenities: fridge, kettle etc. An excellent breakfast in the morning, to set me up for the day. The hotel looked after my luggage after checkout, so I walked around the town and had an Onsen. Very much recommend a stay in this hotel. I would definitely stay here again, and for longer.
Read More
Jose
icon-
10.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

Overall good experience. Breakfast was great. Reception was helpful and kind. Staff was awesom.
Pei Shan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Pros: 1. Location: many bus stops nearby, and hotel is between 2 of the largest shopping centres in Beppu. So finding food is easy. There is also a nice restaurant opposite the hotel, Royal Host. Con’s 1. We wanted to check in at 2 pm but staff was insistent to only let us check in at 3pm. So we waited at the lobby. There was no traffic in the hotel in that one hour and at 2.45pm, we were then offered the room. Why so rigid? 2. The hotel was unmanned at night, which may pose a security issue. 3. No daily mineral water was provided. There was a notice saying that the tap water can be drunk. 4. No daily cleaning service. Even bath towels were not replaced. 5. Hotel is old and tired looking.
Read More
Naveed
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

Average good
john
icon-Leisure
Leisure
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

Hotel is great in all areas, except that most of the infrastructure is old. If you can compromise a little then this will be a great stay.
Grey
icon-Leisure
Leisure
10.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

The walk from Beppu station isn't very long, if not destracted by their shopping area near station. The view of the bay was a site. The hospitality by the staff was amazing. Would def return when have a chance.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Hotel New Tsuruta

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel New Tsuruta

Traveloka (9)
Other sources (854)
8.2
Very Good
From 854 reviews
Cleanliness

7.8

Room Comfort

8.0

Location

9.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel New Tsuruta

Number of reviews per page
20
40
Top reviews
タカフミ
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

全てのサービスに非常に満足できました。また泊まりたいと思いました。丁寧な接客ありがとうございました。
hyeongju
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

위치좋고 넓고 직원들은 5성급만큼 친절했으며 조식의 맛이나 구성이 만족스러워 별 하나 더 줍니다. 그러나 낡은 것은 참을 수 있는데 변기와 욕조의 물때는 참기 어렵다.
Mari
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Breakfast buffet was plentiful and tasty using local ingredients
Hak Luen
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Convenient location
Alexander
icon-
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The room was perfect!! Even though the building is older, the room is clearly newly remodeled. Wonderful view. Thank you.
ivy
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Japanese style tatami are too thin, it will be much better if change to a thick one
Jasmin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Great value for the price; would book again. It's a bit old but our Japanese style room was large and comfy. The staff was very nice. We did not have the chance to try the onsen but the free breakfast was delicious.
Verified traveler
icon-
8.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Stayed for one night in the Japanese style room. It was surprisingly comfy to sleep on the floor. Room was a bit old, the bathroom was generally clean, but a bit moldy and smelly. Everytime I had turned on the water, I heared it gurgle through an opening next to the toilet - that‘s probably where the smell was coming from. It‘s an old building, nothing to worry about for a short stay. The stuff has been very friendly. Their English is limited, but they do their very best to talk to you. Breakfast buffet quite good - Japanese style, but you don‘t go out hungry. Onsen also nice. Around 7 pm I was by my own. Hotel close to train station (about 5 min walk). Overall a good experience.
Read More
Junheum
icon-with Partner
with Partner
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Amazing service to show me the way to a restaurant that I asked for. Excellent service and hospitality was very impressive.
Yu Te
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

The hotel is a bit old but the service was great and breakfast was also very good. Will definitely stay here again if i come again.
Sotaro
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Their breakfast was brilliant. Parking space was not sufficient enough so I had to park outside of the hotel for one night, that only cost 1000 yen
Wei-Chih
icon-with Partner
with Partner
8.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Great location. Hotel needs some renovations.
Thomas
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

M7 . M
Tyler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Very nice view of the water. Very good amount of space for the price! The room was amazing. It was under renovation when we stayed but it wasn’t that noticeable. Friendly staff.
Sharon
icon-Leisure
Leisure
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Only stayed in the hotel for a night, prior to my ferry journey to Osaka. I booked a Japanese styled room - sleeping on the floor, for the experience. Did take a while for me to get comfortable, but did sleep eventually. Nice room with a seating area, sea view and good amenities: fridge, kettle etc. An excellent breakfast in the morning, to set me up for the day. The hotel looked after my luggage after checkout, so I walked around the town and had an Onsen. Very much recommend a stay in this hotel. I would definitely stay here again, and for longer.
Read More
Jose
icon-
10.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

Overall good experience. Breakfast was great. Reception was helpful and kind. Staff was awesom.
Pei Shan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Pros: 1. Location: many bus stops nearby, and hotel is between 2 of the largest shopping centres in Beppu. So finding food is easy. There is also a nice restaurant opposite the hotel, Royal Host. Con’s 1. We wanted to check in at 2 pm but staff was insistent to only let us check in at 3pm. So we waited at the lobby. There was no traffic in the hotel in that one hour and at 2.45pm, we were then offered the room. Why so rigid? 2. The hotel was unmanned at night, which may pose a security issue. 3. No daily mineral water was provided. There was a notice saying that the tap water can be drunk. 4. No daily cleaning service. Even bath towels were not replaced. 5. Hotel is old and tired looking.
Read More
Naveed
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

Average good
john
icon-Leisure
Leisure
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

Hotel is great in all areas, except that most of the infrastructure is old. If you can compromise a little then this will be a great stay.
Grey
icon-Leisure
Leisure
10.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

The walk from Beppu station isn't very long, if not destracted by their shopping area near station. The view of the bay was a site. The hospitality by the staff was amazing. Would def return when have a chance.
Number of reviews per page
20
40