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Hotel Toranomon Hills - The Unbound Collection by Hyatt
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Hotel Toranomon Hills - The Unbound Collection by Hyatt
Hotels
9.2
/10
Exceptional
38 reviews
What Guests Say About Their Stay
teresa
10.0
/ 10
Really nice and modern hotel. The staff was friendly and helpful. Take advantage of the lunge if you’re looking for a quiet place to work or rest - views are great. I look forward to staying here again.
Alicia
10.0
/ 10
Loved the location and the restaurant in the hotel, Le Pristine, was amazing!
John
10.0
/ 10
The service is amazing! When I got to the airport, I discovered that I had left my passport in the room. The manager personally called me and waited at the front door for me to return to pick it up. Because of him, I made my flight!
In the Area
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2-6-4 TORANOMON, MINATO-KU, Tokyo, Minato, Kanto, Japan, 105-0001
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
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What's around Hotel Toranomon Hills - The Unbound Collection by Hyatt
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2-6-4 TORANOMON, MINATO-KU, Tokyo, Minato, Kanto, Japan, 105-0001
Discover More About Hotel Toranomon Hills - The Unbound Collection by Hyatt
Location
Staying at Hotel Toranomon Hills - The Unbound Collection by Hyatt is a good choice when you are visiting Minato.
About Hotel Toranomon Hills - The Unbound Collection by Hyatt
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Toranomon Hills - The Unbound Collection by Hyatt exclusively for you.
Hotel Toranomon Hills - The Unbound Collection by Hyatt is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Hotel Toranomon Hills - The Unbound Collection by Hyatt.
All facilities in Hotel Toranomon Hills - The Unbound Collection by Hyatt
Others
Public Facilities
- Restaurant
- Smoke-free area
- Coffee shop
- Others
Hotel Services
- Laundry service
- Luggage storage
- 24-hour Receptionist
- Concierge
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
General
- Parking (surcharge)
Accommodation Policy & General Information in Hotel Toranomon Hills - The Unbound Collection by Hyatt
Important Note
- Fee for buffet breakfast: approximately JPY 6600 per person
- Self parking fee: JPY 5000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Toranomon Hills - The Unbound Collection by Hyatt | 205 |
Another facilities in Hotel Toranomon Hills - The Unbound Collection by Hyatt | Smoke-free area, Coffee shop, Others, Laundry service, Luggage storage |
Frequently asked question in Hotel Toranomon Hills - The Unbound Collection by Hyatt
What are available facilities at Hotel Toranomon Hills - The Unbound Collection by Hyatt?
There are top facilites at Hotel Toranomon Hills - The Unbound Collection by Hyatt such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Toranomon Hills - The Unbound Collection by Hyatt?
The standard check-in time at Hotel Toranomon Hills - The Unbound Collection by Hyatt is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel Toranomon Hills - The Unbound Collection by Hyatt provide breakfast?
Yes, Hotel Toranomon Hills - The Unbound Collection by Hyatt provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel Toranomon Hills - The Unbound Collection by Hyatt
Traveloka (1)
Other sources (37)
9.2
Exceptional
From 37 reviews
Cleanliness
9.6
Room Comfort
9.6
Service and Facilites
9.0
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Traveler Reviews Hotel Toranomon Hills - The Unbound Collection by Hyatt
Number of reviews per page
20
40
Top reviews
teresa
Business
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Really nice and modern hotel. The staff was friendly and helpful. Take advantage of the lunge if you’re looking for a quiet place to work or rest - views are great. I look forward to staying here again.
Robin
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Excellent service!
Tressa
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great service beautiful views from the lounge
Alicia
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Loved the location and the restaurant in the hotel, Le Pristine, was amazing!
John
Leisure Family
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The service is amazing! When I got to the airport, I discovered that I had left my passport in the room. The manager personally called me and waited at the front door for me to return to pick it up. Because of him, I made my flight!
Ricky
Leisure with Children
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
We loved the hotel experience, decor, lighting and staff. My one minor complaint is that the layout of the hotel is such that you might have to walk a while from the elevator to your room.
Also the surrounding area is not hustle bustle which is nice if you want a very quiet and safe environment outside the hotel. but it’s sorta like the Wall Street / finance district so at night it is very quiet.
Another thing of note, there isn’t really room service. There is takeaway from the restaurant which is Michelin recommend* but comes in a take away box to your room with paper utensils so that makes the experience not optimal. So I recommend you go down the the restaurants. Very nice but we had a toddler so prefer in-room dining.
Overall-We loved it and would recommend it again.
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Blaine
Leisure with Friends
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Beautiful large rooms with great views however minimal hotel facilities, the gym is difficult to get to and small, no room service available. Restaurants at the ground floor are fantastic.
T
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Excellent!
Iris
Leisure Family
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
The stay was amazing, especially with friendly and professional staff and a great view of the Tower!
Jose
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Great in all areas
Brooks
Leisure Family
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Feels very clean and new; the development around the hotel has a lot of dining and drinking options. Subway stop a few levels down very convenient! Staff very kind and helpful.
TAMIAKIA
Friends and Family
10.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
Amazing!
Suh Yoon
Leisure Family
10.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
Staff was very nice. Area is very accessible. Very clean hotel. Will visit again!
john
Leisure
4.0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
Extremely difficult to fund because there is no Hyatt signage; hotel entrance is not marked; print size on room materials is too small for elderly person. This hotel was obviously designed for young people and should say so.
Will not return to this hotel.
Verified traveler
10.0
/10
Reviewed 77 week(s) ago
Hotels.com verified review
Water filter for drinking needs more attention.
Mattress is a bit hard
Friendly and helpful.
Jean-Christophe
10.0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
Très bel hôtel récent, aménagé avec beaucoup de goût dans un quartier business extrêmement bien desservi par les métros H et G au pied du complexe.
Nous recommandons vivement avec en bonus une vue exceptionnelle sur la tour de Tokyo.
Dernier détail que nous avons apprécié grandement, nous arrivions tôt d'Haneda airport après un long vol et très gentiment nous avons pu avoir accès immédiatement à notre chambre ce qui est trés loin d'être la.norme au Japon selon notre expérience. Bravo et merci
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Joyce
Business
10.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
This is one of the "MUST-STAY" hotel in Tokyo.
Hotel is very neat and nicely organized and Breakfast is very sufficient and tasty.
Most of all, hotel staff in front desk, restaurant, and lounge is all supportive and friendly. Every time, I passed by hotel lobby, I feel welcomed from all staff wheter they recognized me or not.
It was very good luck to stay at Toranomon Hills for us!
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Yoshiko
Leisure Family
2.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Hyatt系列なので期待してましたが、ビジネスタイプなのでしょうか？正直最悪でした。バレーサービスもないのに駐車場5000円には驚き、お部屋への案内も個別でどうぞは人員不足として仕方ないにしても、1番驚いたのはお部屋のライトコントロールの不便さです。バスタブがないのはこのレベルのホテルでもこれからはこういう時代なのかと思いながらも、夜間トイレに行くのにマスタースイッチで全灯しないとレストルームヘもいけず、洗面台のライトコントロールを明るめに設定しても、トイレの自動開閉自動洗浄の反応の悪さのために、スイッチはあまりの暗さに手探り状態。
挙げ句の果てに？洗面台？有名メーカーデュラビット11階の131？だったかしら？洗面台みて下さい。反対に設置されてます。ひどい設備工事ですね。
Hyattのブランドが傷ついてます。
レストランを経由しての出入りとはいえ、外出しようとするお客様にフロントのスタッフが目があっても、行ってらっしゃいませ、お帰りなさいもありませんでした。これからのホテルはこういうものだと私達の考え方を変えなきゃ行けないのだと痛感しました。
それ相応のサービスが欲しければそれ相応の対価を払わないと行けないのかと。
ですが、目と鼻の先のオークラとは宿泊費にそれほどの差はありません。
大使館等一流のお客様をお迎えするホテルとはいえ一庶民の私達にもいつも変わらない笑顔で真心のこもった同じサービスを提供してくれる素晴らしいホテルです。
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Number of reviews per page
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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