Jukeiso

Absolutely fabulous hotel on Miyajima. The dinner and breakfast were beautiful and all of the staff were superb and friendly. Well worth it for a treat!

The hotel was near the Itsukushima Shrine, just around 5-min walk. Although it's not near the ferry port, the hotel provided a shuttle service upon arrival and departure. The staffs were so friendly and polite to us. The hotel itself felt quite historic, and as its name implies, it combines the beautiful views together, which you can see just from the window. Moreover, you can book the private onsen for a 30-minute slot. This was much better than the public bath located at the basement of the hotel. I noticed that there were restaurant and bar in the hotel, but they were not opened. Maybe because not so many people stay in the hotel. I think it's a pity that this hotel is not so popular.

Confortable and charming ryokan experience. Excellent dîner and breakfast and amazing personel.

The staff was incredibly friendly, helpful, and attentive. There is an onsite private onsen that can be reserved for 30 minutes. Our room was very spacious with a view overlooking the town. We could see the Itsukushima Jinja from our window. We slept on futons on the tatami mat floor and had no complaints. The hotel is approximately a 25-minute walk from the ferry. For dinner, we were provided a Japanese kaiseiki meal which was delicious! You choose you among three meal time options and can also choose an option for shuttle to the Miyajima ferry terminal. Overall, we thoroughly enjoyed our stay and would go back in a heartbeat. (They also have their own stamp)

No place to relax in room. Hard little chairs or on futon at night

Fun experience.

Staff were extremely helpful and friendly. They helped us with our luggage and were very accomodating. They definitely looked after us very well, I would come back for sure. Also the dinner and breakfast were 10/10.

Hospitable staff. Nice amenities. Wonderful view from room and top floor. Shuttle service from pier makes for a convenient transfer. Bath ïs just OK. Would be better if you could take in the view while sitting in the bath, but you can't. The eating and bathing schedule should be clearly communicated upon reservation. It was very confusing and we got boxed in upon arrival with no schedule flexibility. Food was plentiful for both dinner and breakfast.

Great place, had beautiful morning peaceful walk before all the day tourists arrived as it gets very crowded in town later on. The hotel is super accommodating to bring or pick up luggage from/to the ferry.

Best view on the island. Lovely ryokan room, slept on the futons, private and public baths. (Public ones are separated male and female). Great location to everything on the island. Amazing dinner and breakfast. The staff is so friendly and helpful. Nothing bad to say. Highly recommend ! Free shuttle from and to ferry. The staff is so so kind. Carrying our heavy bags.

Staff were amazing, really went above and beyond to make our stay comfortable and memorable. Beautiful view of the Torri gate from our room and complimentary shuttle available to get to and from the ferry station. Excellent.

Fantastic Ryokan for an authentic experience on Miyajima. They offer western style beds but the reason you would come is for the full Ryokan experience with tatami floors and futon beds! There are many rooms with views directly of the floating gate which is truly a sight and offers a great location for walking round miyajima as it is close to the floating shrine, a 10 min walk from the main shopping streets but can be a stating point for one of the many longer walks around the island. The staff are attentive, polite and very accomodating. The kaiseki style dinner, heavy on the regional seafood, was truly a brilliant experience and was a seemingly unending series of beautifully presented small dishes. The hotel itself is dated on the inside but that adds to the charm and overall experience. There is a private onsen which you can reserve for free but sadly was fully booked during our time there which felt a missed opportunity. I do wonder if there was a way to stagger bookings to enable each guest to experience it, however we did arrive late onto the island so with more pre planning / earlier arrival time likely would have avoided this issues of our own making.

The pillow have some kind of mold smell. Might want to be mindful as that affects my sleep

Wonderful stay at this large ryokan where the staff managed to make it feel like a welcome family stay. Amazing view from the rooms and welcome free “onsen” for guests. As we arrived early we were allowed 45mins to use it privately as a couple (usually segregated). We ate a Kaiseki meal at the ryokan which was enjoyable and very filling. The lovely staff both in reception and dining room were so relaxed and friendly to help some who were uncertain how to cope with traditional Japanese customs. Sleeping was on futons on tatami mats and more comfortable than expected (though still a little hard). Rooms were enormous. Didn’t want to leave.

Excellent service. Very spacious traditional rooms with an excellent view over the shrine from the sea view rooms we booked. Inclusive evening meal was wonderful.

The staffs are so friendly to the extra miles. On the day of my check-in, I was taking a Shinkansen from Shinagawa but it got DELAY due to the weather condition. While I was stuck in the train, the hotel staff keep on asking my location. I have never encounter before by this caring behaviour. The hotel staff said the kitchen is willing to wait for my arrival but the ferry to this hotel (Last ferry: 1030pm) so I missed it. On the next morning I took the first ferry to the island, technically I felt that the hotel will reject me. To my surprise! They still allow me to stay in for a couple of hours before the check out timing and even prepare a table of Japanese breakfast for me. I am grown man and I am about drop my tears. If you are coming to Hiroshima Itsukushima island, please do yourself a favour to BOOK this hotel as they’re are the most Passionate about hotel service and caring people I ever seen. Plus a great view of the tori gate from the window.

I adored the view of the floating Dori gate from the window of my room. I had great views. The Ryokan needs to be updated. There should be instructions on how to use the private bath properly as there is floating film in the water.

Overall experience was nice. The room, the location, the lady who took care of us throughout our stay, the food, the driver who picked us up and dropped us off. The reason I couldn’t give them five stars was because of the man at the front desk. We are not sure if this guy was the owner or manager who works at the front desk. The day we arrived at this Ryokan style hotel, we were asked which option we would like to choose between the western style and the Japanese style. I picked the Japanese style, but my partner picked the western style. He looked at us weirdly and didn’t seem that he was happy with the choice we made. Maybe because we both did not select the same option…? And the second day, we requested for an hour extension to our checkout time which was originally 10 am. Not only did he refuse our request, but he did not refuse in a polite way, in which he didn’t make us feel that he wants us to come back again. We have traveled 6 out of 7 continents and had stayed at many hotels and this was the first or second time we were refused of this type of request. Many hotels always have been happy to accommodate our needs and requests. This is the only reason why I couldn’t give them 5 stars. The location was marvelous and remarkable. The lady and the driver were very friendly and polite. They even gave us a little tour and history of the beautiful Miyajima island. The dinner and breakfast were both delectable. We could have the local specialties of oysters and conger eels.

We wanted to experience an authentic Ryokan (traditional Japanese inn) to get a full sense of the traditional lifestyle and hospitality. My family of 4 including 2 young adults truly enjoyed our stay here. We wore the Yukatas to dinner and breakfast for the 2 nights we stayed here. (Fun!) The Kaiseki meals were expertly prepared and presented and delicious. In the evening we took advantage of the onsen spa bath and relaxed from our day exploring the island and Itsukushima shrine. Getting to the island by Japan Rail ferry (free if you have a pass) also enhanced our travelling experience. The staff were friendly and with enough English to get by. On our arrival the host served hot tea and there was a pitcher of iced water. Nice touch. The hilltop views from Jukeiso were beautiful. This was a relaxing getaway in a natural location. The best place we stayed from the 2 and half weeks of travelling to different cities in Japan. We liked it. It was memorable.

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