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Matsuya Ryokan
Ryokans
9.6
/10
Exceptional
122 reviews
What Guests Say About Their Stay
Aida
10.0
/ 10
Amazing location with great hospitality. One of the most unique experiences of my life.
Susan
10.0
/ 10
The staff is welcoming and kind, this is a family run business for 6 generations! The half board breakfast and dinner are exceptional, kaiseki style and every dish is presented beautifully. The location is right on the ometesando, lots of foot traffic but quiet. Futons are comfortable. We loved our stay and want to go back!
Chris
10.0
/ 10
Lovely stay at a traditional ryokan (at least I think so, it was the only ryokan we stayed at).
Great location very close to Zenkoji Temple - this place is within the temple area and was even the Zenkoji Main Hall in the past.
We had the dinner one night, which was an impressive feast! But maybe a bit much for my kids.
In the Area
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484, Motoyoshi-cho, Nagano, Nagano-shi, Chubu, Japan, 380-0851
Main Facilities
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Restaurant
WiFi
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Available Room Types in Matsuya Ryokan
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Matsuya Ryokan Address: Map & Location
484, Motoyoshi-cho, Nagano, Nagano-shi, Chubu, Japan, 380-0851
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Discover More About Matsuya Ryokan
Location
Matsuya Ryokan is located in area / city Nagano-shi.
About Matsuya Ryokan
Savor your favorite dishes with special cuisines from Matsuya Ryokan exclusively for you.
Matsuya Ryokan is a ryokan with great comfort and excellent service according to most ryokan's guests.
Matsuya Ryokan is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Matsuya Ryokan
Others
General
- Ballroom
- Smoking area
- Parking
Public Facilities
- Others
- Restaurant
- Safety deposit box
Hotel Services
- Luggage storage
- Front desk
- Laundry service
Food and Drinks
- Kaiseki meal
- Breakfast
Connectivity
- Free WiFi
Business Facilities
- Meeting rooms
Accommodation Policy & General Information in Matsuya Ryokan
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for local cuisine breakfast: approximately JPY 1650 for adults and JPY 1650 for children
- Hosted evening meal: JPY 3850
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve access to the public bathing facility
- This property accepts credit cards and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
The front desk is open daily from 7 AM - 9 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
14:00 - 21:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, WiFi |
Check-In / Check-Out Time | From 14:00 - 21:00 - to 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Matsuya Ryokan | 13 |
Another facilities in Matsuya Ryokan | Ballroom, Smoking area, Parking, Others, Safety deposit box |
Frequently asked question in Matsuya Ryokan
What are available facilities at Matsuya Ryokan?
There are top facilites at Matsuya Ryokan such as Restaurant, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Matsuya Ryokan?
Check-in time at Matsuya Ryokan is staring from 14:00 - 21:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Matsuya Ryokan provide breakfast?
Yes, Matsuya Ryokan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Matsuya Ryokan?
Matsuya Ryokan is officially classified as a 2.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Matsuya Ryokan?
Matsuya Ryokan has 13 rooms in total.
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More Reviews from Other Guests in Matsuya Ryokan
Overall Ratings & Reviews Matsuya Ryokan
Other sources (122)
9.6
Exceptional
From 122 reviews
Cleanliness
9.6
Room Comfort
9.0
Service and Facilites
9.6
Sort by
Most Relevant
Preferences
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Traveler Reviews Matsuya Ryokan
Number of reviews per page
20
40
Top reviews
Aida
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Amazing location with great hospitality. One of the most unique experiences of my life.
Susan
10.0
/10
Reviewed 57 week(s) ago
Hotels.com verified review
The staff is welcoming and kind, this is a family run business for 6 generations! The half board breakfast and dinner are exceptional, kaiseki style and every dish is presented beautifully. The location is right on the ometesando, lots of foot traffic but quiet. Futons are comfortable. We loved our stay and want to go back!
Chris
Leisure Family
10.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
Lovely stay at a traditional ryokan (at least I think so, it was the only ryokan we stayed at).
Great location very close to Zenkoji Temple - this place is within the temple area and was even the Zenkoji Main Hall in the past.
We had the dinner one night, which was an impressive feast! But maybe a bit much for my kids.
Ilidia
Friends and Family
10.0
/10
Reviewed 59 week(s) ago
Hotels.com verified review
I just loved the Matsuya Ryokan. It’s run by a lovely couple that were so welcoming and warm to us all the time. The room was spacious, very clean and it gave us the full experience of Japanese living.
The dos was small but enough to live the onsen experience too.
There was a good coffee machine next to the reception where we had the best coffee in Japan so far. The Expresso that we are so used to in our country. The Ryokan is in the nicest area of Nagano, with all its lovely shops and at a 2 minute walk to the main temple. It was a lovely experience that I would recommend to other travellers.
Read More
Jason
Friends and Family
10.0
/10
Reviewed 74 week(s) ago
Hotels.com verified review
Fantastic traditional ryokan experience. Lovely friendly staff with good English. Breakfasts and dinner were excellent and different each day. It is an old inn, the bathrooms are small and you’re sleeping on foutons on the floor, so you must accept that’s part of the experience. But everything else is great and the location is absolutely superb, right on the steps leading to the gate and temple. Beautiful, peaceful area at night.
Read More
Wui Heng
Leisure with Partner
10.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
Very nice ryokan to stay. Friendly and helpful staff.
David
10.0
/10
Reviewed 90 week(s) ago
Hotels.com verified review
A fantastic traditional ryokan within steps of the Zenkoji Temple.
The owners and staff were delightful and we felt as though we were living in a family home.
We stayed in room 16 on half board and are so glad we did. There are plenty of places to eat in the area but the food we were served in the ryokan were as good as anything we ate in 3 weeks in Japan.
Nagano is a lovely town and a welcome change from Tokyo.
Don’t forget to visit the Snow Monkeys - the highlight of our trip.
Read More
Abey Matthew Varughese
Leisure
8.0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
Situated right next to the Zenkōji temple. Up a slope so if you’re coming with heavy luggage, I would recommend the bus or taxi from Nagano station. Has a nice traditional breakfast option. There is a dinner option too but you’ll need to reserve one day in advance, or at the very least, in the morning at breakfast time. There is a public bath within the building itself but it’s pretty small, however given that it’s a small guest house I don’t think it will matter. You would probably be able to use it whenever you want to.
The rooms are cozy and very well appointed. Futon bed is laid out for you, and is taken away when you step down for breakfast so be mindful of that.
Read More
Verified traveler
10.0
/10
Reviewed 103 week(s) ago
Hotels.com verified review
Top location for staying at Nagano city, it’s right next to the famous Zenkoji temple. Many good restaurants within walking distance. Guest service is top notch as well.
Kara
10.0
/10
Reviewed 112 week(s) ago
Expedia Group verified review
This is such a beautiful historic property. It’s within the Zenkoji temple area and a fantastic find. We had the Japanese style room. Beds are hard but we are getting used to them. Staff are so lovely. This is a lovely family business. I would love to come here again.
Stacy
Leisure Family
10.0
/10
Reviewed 118 week(s) ago
Expedia Group verified review
Staff were very helpful and pleasant.
Traditional Japanese guesthouse with onsen.
Great location near Zenko-ji temple.
Good food options nearby.
Very safe.
Giancarlo G.
10.0
/10
Reviewed 121 week(s) ago
Expedia Group verified review
The staff was very friendly and the hotel is located on the same street as one of the main temples in the area. Very convenient.
Qi'En
Leisure with Partner
10.0
/10
Reviewed 122 week(s) ago
Expedia Group verified review
Very authentic Japanese ryokan experience, authentic and delicious Japanese set meal breakfast, very lovely staff, and great English-speaking staff too, convenient location as it is close to Zenkoji temple and surrounding beautiful areas, also close to the bus-stop where you take the bus to other places such as Togakushi shrine or to Nagano station for the Shinkansen. Price was very reasonable for a ryokan in comparison to other places. Will definitely stay here again if I come back to Nagano (which I think I will as I loved Nagano) and if the price remains good!
Read More
Samantha
Leisure Family
10.0
/10
Reviewed 126 week(s) ago
Expedia Group verified review
Our stay at the Matsuya Ryokan was our first Japanese style accommodation. We stayed here with our two boys. The baths were really lovely. The staff was incredibly sweet. It was literally steps from the Zenkoji Temple, which was amazing to visit. It's on the street with tons of shops and restaurants. We regret not reserving dinner with them the night we were there, especially since restaurants close very early in the evening.
Read More
Lincoln
Leisure Family
10.0
/10
Reviewed 127 week(s) ago
Expedia Group verified review
Great ryokan to stay at. Very close to the temple and dining district. Staff is very friendly and helpful. I would definitely stay here again.
Andrew
10.0
/10
Reviewed 137 week(s) ago
Hotels.com verified review
Had an incredibly nice stay here, from the friendly staff to the perfectly clean room, and delicious breakfast.
You get tea and different snacks each day in your room, so if you're the type to want to take it easy inside sometimes on your trip, it's very nice to have some quiet time in your room and sip on tea and try the different local sweets they give you each day.
Read More
Christy
Leisure Family
10.0
/10
Reviewed 150 week(s) ago
Expedia Group verified review
Stayed over the new year season and loved every bit of the ryokan and its surrounding area festivities.
Room was spacious for 4, although it was abit difficult to open our 2 large luggages.
Onsen was a bit small, just nice for 2-3 persons.
Service was amazing and food served for dinner and breakfast was wonderful. Amazing for the price point.
The surrounding area is right next to the main temple so the location was really convenient in terms of sightseeing and local delicacies.
As we stayed over the festive period, the main bus route was closed. We had to take a much longer route upslope with our luggages, so be sure to check before hand!
Overall, i really reccomend anyone who’s looking to stay at a ryokan for good food and a would want to immerse in the local culture. 11/10!
Read More
Alessandro
Leisure with Children
10.0
/10
Reviewed 150 week(s) ago
Expedia Group verified review
Staff really friendly. Perfect for families and for who wants to experience the traditional Japanese life.
Carrie
Leisure Family
10.0
/10
Reviewed 150 week(s) ago
Expedia Group verified review
Very friendly and a lovely experience.
Brian
Leisure
10.0
/10
Reviewed 154 week(s) ago
Expedia Group verified review
Great little public bath. Very kind owners.
Number of reviews per page
20
40
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Overall Ratings & Reviews Matsuya Ryokan
Other sources (122)
9.6
Exceptional
From 122 reviews
Cleanliness
9.6
Room Comfort
9.0
Service and Facilites
9.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Matsuya Ryokan
Number of reviews per page
20
40
Top reviews
Aida
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Amazing location with great hospitality. One of the most unique experiences of my life.
Susan
10.0
/10
Reviewed 57 week(s) ago
Hotels.com verified review
The staff is welcoming and kind, this is a family run business for 6 generations! The half board breakfast and dinner are exceptional, kaiseki style and every dish is presented beautifully. The location is right on the ometesando, lots of foot traffic but quiet. Futons are comfortable. We loved our stay and want to go back!
Chris
Leisure Family
10.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
Lovely stay at a traditional ryokan (at least I think so, it was the only ryokan we stayed at).
Great location very close to Zenkoji Temple - this place is within the temple area and was even the Zenkoji Main Hall in the past.
We had the dinner one night, which was an impressive feast! But maybe a bit much for my kids.
Ilidia
Friends and Family
10.0
/10
Reviewed 59 week(s) ago
Hotels.com verified review
I just loved the Matsuya Ryokan. It’s run by a lovely couple that were so welcoming and warm to us all the time. The room was spacious, very clean and it gave us the full experience of Japanese living.
The dos was small but enough to live the onsen experience too.
There was a good coffee machine next to the reception where we had the best coffee in Japan so far. The Expresso that we are so used to in our country. The Ryokan is in the nicest area of Nagano, with all its lovely shops and at a 2 minute walk to the main temple. It was a lovely experience that I would recommend to other travellers.
Read More
Jason
Friends and Family
10.0
/10
Reviewed 74 week(s) ago
Hotels.com verified review
Fantastic traditional ryokan experience. Lovely friendly staff with good English. Breakfasts and dinner were excellent and different each day. It is an old inn, the bathrooms are small and you’re sleeping on foutons on the floor, so you must accept that’s part of the experience. But everything else is great and the location is absolutely superb, right on the steps leading to the gate and temple. Beautiful, peaceful area at night.
Read More
Wui Heng
Leisure with Partner
10.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
Very nice ryokan to stay. Friendly and helpful staff.
David
10.0
/10
Reviewed 90 week(s) ago
Hotels.com verified review
A fantastic traditional ryokan within steps of the Zenkoji Temple.
The owners and staff were delightful and we felt as though we were living in a family home.
We stayed in room 16 on half board and are so glad we did. There are plenty of places to eat in the area but the food we were served in the ryokan were as good as anything we ate in 3 weeks in Japan.
Nagano is a lovely town and a welcome change from Tokyo.
Don’t forget to visit the Snow Monkeys - the highlight of our trip.
Read More
Abey Matthew Varughese
Leisure
8.0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
Situated right next to the Zenkōji temple. Up a slope so if you’re coming with heavy luggage, I would recommend the bus or taxi from Nagano station. Has a nice traditional breakfast option. There is a dinner option too but you’ll need to reserve one day in advance, or at the very least, in the morning at breakfast time. There is a public bath within the building itself but it’s pretty small, however given that it’s a small guest house I don’t think it will matter. You would probably be able to use it whenever you want to.
The rooms are cozy and very well appointed. Futon bed is laid out for you, and is taken away when you step down for breakfast so be mindful of that.
Read More
Verified traveler
10.0
/10
Reviewed 103 week(s) ago
Hotels.com verified review
Top location for staying at Nagano city, it’s right next to the famous Zenkoji temple. Many good restaurants within walking distance. Guest service is top notch as well.
Kara
10.0
/10
Reviewed 112 week(s) ago
Expedia Group verified review
This is such a beautiful historic property. It’s within the Zenkoji temple area and a fantastic find. We had the Japanese style room. Beds are hard but we are getting used to them. Staff are so lovely. This is a lovely family business. I would love to come here again.
Stacy
Leisure Family
10.0
/10
Reviewed 118 week(s) ago
Expedia Group verified review
Staff were very helpful and pleasant.
Traditional Japanese guesthouse with onsen.
Great location near Zenko-ji temple.
Good food options nearby.
Very safe.
Giancarlo G.
10.0
/10
Reviewed 121 week(s) ago
Expedia Group verified review
The staff was very friendly and the hotel is located on the same street as one of the main temples in the area. Very convenient.
Qi'En
Leisure with Partner
10.0
/10
Reviewed 122 week(s) ago
Expedia Group verified review
Very authentic Japanese ryokan experience, authentic and delicious Japanese set meal breakfast, very lovely staff, and great English-speaking staff too, convenient location as it is close to Zenkoji temple and surrounding beautiful areas, also close to the bus-stop where you take the bus to other places such as Togakushi shrine or to Nagano station for the Shinkansen. Price was very reasonable for a ryokan in comparison to other places. Will definitely stay here again if I come back to Nagano (which I think I will as I loved Nagano) and if the price remains good!
Read More
Samantha
Leisure Family
10.0
/10
Reviewed 126 week(s) ago
Expedia Group verified review
Our stay at the Matsuya Ryokan was our first Japanese style accommodation. We stayed here with our two boys. The baths were really lovely. The staff was incredibly sweet. It was literally steps from the Zenkoji Temple, which was amazing to visit. It's on the street with tons of shops and restaurants. We regret not reserving dinner with them the night we were there, especially since restaurants close very early in the evening.
Read More
Lincoln
Leisure Family
10.0
/10
Reviewed 127 week(s) ago
Expedia Group verified review
Great ryokan to stay at. Very close to the temple and dining district. Staff is very friendly and helpful. I would definitely stay here again.
Andrew
10.0
/10
Reviewed 137 week(s) ago
Hotels.com verified review
Had an incredibly nice stay here, from the friendly staff to the perfectly clean room, and delicious breakfast.
You get tea and different snacks each day in your room, so if you're the type to want to take it easy inside sometimes on your trip, it's very nice to have some quiet time in your room and sip on tea and try the different local sweets they give you each day.
Read More
Christy
Leisure Family
10.0
/10
Reviewed 150 week(s) ago
Expedia Group verified review
Stayed over the new year season and loved every bit of the ryokan and its surrounding area festivities.
Room was spacious for 4, although it was abit difficult to open our 2 large luggages.
Onsen was a bit small, just nice for 2-3 persons.
Service was amazing and food served for dinner and breakfast was wonderful. Amazing for the price point.
The surrounding area is right next to the main temple so the location was really convenient in terms of sightseeing and local delicacies.
As we stayed over the festive period, the main bus route was closed. We had to take a much longer route upslope with our luggages, so be sure to check before hand!
Overall, i really reccomend anyone who’s looking to stay at a ryokan for good food and a would want to immerse in the local culture. 11/10!
Read More
Alessandro
Leisure with Children
10.0
/10
Reviewed 150 week(s) ago
Expedia Group verified review
Staff really friendly. Perfect for families and for who wants to experience the traditional Japanese life.
Carrie
Leisure Family
10.0
/10
Reviewed 150 week(s) ago
Expedia Group verified review
Very friendly and a lovely experience.
Brian
Leisure
10.0
/10
Reviewed 154 week(s) ago
Expedia Group verified review
Great little public bath. Very kind owners.
Number of reviews per page
20
40