Minn Ueno Iriya

The room and staff were both lovely

The room was very convenient, in-unit laundry and kitchen were a great ammenity to have. Room was also very spacious.

Amazing!

Was a great place to stay as a family of four. So much space and great quiet area not far from shops or train station. The only downside was that the room could have been cleaned better.

Family trip, stays 4 nights and it was good

Clean room, with laundry machine and not far from the Iriya station (Hibiya line, 1 stop to Ueno) so very convenient. Perfect for a family of 4, missing 1 bed for 5.

We are a family of 4 with kids age 8/10. They love this hotel that I booked for our first trip to Tokyo. We love the space in the room. The room is well equipped with everything we need. The washer/dryer is great for our everyday laundry. We also love how our air conditioner is strong to keep us cool at night. Will definitely book back again.

Clean, spacious, 7-Eleven and supermarket nearby, about 5 mins walk from Iriya station and very quiet

the room was spacious

Great size and clean room.

Great stay close to train station, grocery store and 7-11 close by. Clean and huge room. Would recommend.

Great location, quiet retreat for the evening. Wonderful onsite staff, clean room.

房間寬敞，近入谷站3號出口，價錢合理。 附近有7-11及超級市場，可以買食物回酒店自行煮食，房間亦設有洗衣乾衣機，非常好。

It is in a quiet and safe residential area. However, it is a walking distance to the Iriya station. One needs to transit to another major train line in order to get to the popular places. Everything else in the hotel is above average. No additional amenities for refill were available at the lobby like other hotels.

房間很大，設備充足，而且相當乾淨，晚上亦很安靜。缺點是附近店舖不算多，晚上如果需要買東西，需要行一小段距離才有便利店。

Exactly like the pictures, fantastic room, great quality

Very clean, well equipped and cozy. The location was excellent as well

Not having a front desk service was difficult.

AVOID: Unsanitary, Deceptive & No Service This is not a hotel, but a poorly managed, unhygienic apartment with absent staff. Our 9-night stay was horrible. We booked a 3-bed room but got 2 beds and a regular couch; the advertised "sofa bed" does not pull out. The "24/7 front desk" is a lie, it's an unmanned iPad. Where you have to figure out which of the dozen apps gets you to the receptionist. All guest conversations are public, so don't complain about your neighbours that wake you at 3am stomping around. The hygiene was appalling. Bedding provided for the couch was a duvet and a pillow, no covers or sheets and visible blood stains. Other pillows and mattresses were also stained on inspection. The shower drain, clogged with old hair, flooded the bathroom. The room was cleaned only once during our entire stay. The hotel's contact app didn't work, the front desk iPad team didn't care. After helping check-in the only staff member present at the time ran into a bathroom and was violently ill. We were told someone would bring proper bedding to our room, but no one ever arrived after 2 hours. We were forced to sleep in two beds for the 9 nights. When we requested Expedia to get a refund to leave, Expedia was unable to contact the hotel by phone. Travel insurance doesn't allow hygiene as a reason for changing hotel. The offline Expedia team later confirmed the hotel refused to refund. Do not stay here.

Great stay. Location was easy walk to subway. Rooms and condition was clean and well maintained.