Mount View Hakone

Wonderful stay on all counts.

Awesome experience. Ambiance, amenities, food, staff, everything.

The kindest hotel I have ever stayed at. Everything was indeed spotless, the food excellent, the view from my room striking, etc, but what stood out was the service. Lovely, lovely, hotel.

Room, staff and location were all perfect. I’ll be coming back on my next trip.

Excellent room, spacious and traditional, and the hotel very conveniently has a Lawson just 1 minute's walk away. Breakfast was a lovely spread of traditional and international foods. Do note though, that some of the hot spring tubs in the photos require additional paid reservations, and are not included in the room stays.

Incredible atmosphere, kind and accommodating hosts, as well as the onsen are very relaxing!!

Wonderful service, excellent food, very clean and beautiful location.

The staff are very helpful and they can communicate in English when required. The dinner was fantastic and they took notice of my request of no seafood except fish

Clean rooms, unique experience, helpful and friendly staff.

The outdoor public onsen was great and very relaxing! That combined with the traditional room and dinner was a very cool experience. The staff were friendly and polite as well and were helpful in explaining the correct rules for wearing the yukata and using the onsen. Overall, a great stay.

Had such an amazing time! The private onsen is worth it!

Just what I was looking for with a traditional Onsen experience for a first time Japan trip!

Amazing experience at this traditional Japanese hotel. The rooms were spacious, clean and comfortable. The private onsen was very relaxing, and worth paying the extra money if you are not comfortable getting into the public onsen naked. The best was the Japanese style dinner and breakfast! It was beautifully presented and delicious! Getting to the hotel from Hakone is quite a commute but we loved it and would recommend to anyone travelling to that area!

Very excellent onsen! The traditional style room was immensely comfortable and the dinner and breakfast meals were very filling and satisfying.

Nice dinner

What a beautiful hotel! Friendly staff, easy check in, reservations made for dinner and breakfast. The restaurant food and service was 5 stars. I got to try their kaiseki meals for 2 nights. Sukiyaki dinner with many sides that were grilled, and steamed the first night. They have burners and chafing pots on your meal table. The breakfast sets were also a feast for the eyes. The public onsen was easy to use, lockers, shower & wash stalls and bathroom amenities to look your best. My single room did not have a shower, but the public onsen more than made up for it. The light smell of incense sitting in 104 deg temps was spiritual as the wet snow was falling thru the foliage. The two daily meals and public onsen was worth the room rate.

You can’t beat this Ryokan for the price. The dinner was fantastic as well. It felt very fancy.

Staffs are wonderful, and Very fluent in English. They go above and beyond to help customers. I am not particularly good at tech. The staffs helped me downloaded, selected right plan for our Hakone free pass. They also make sure we know the time of our bus. Both the indoor, and outdoor hot springs are beautiful. The restaurant, the breakfast, and dinner is both authentic as well as delicious. Everything is an amazing experience.

The waiter and waitress in the dinning hall are friendly and provide excellent service. All others are limited.

The staff are excellent