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Okunoin Hotel Tokugawa
Hotels
9.4
/10
Exceptional
191 reviews
What Guests Say About Their Stay
Verified traveler
10.0
/ 10
Excellent hotel, great staff, took plenty of care when we mentioned vegetarian food options. Will definitely return to stay again
Verified traveler
10.0
/ 10
This is my first visit to an onsen resort. Japanese hospitality at its best. They treated me like a royalty. The kaiseki banquet dinner and a full Japanese dinner are included in the price. I had a patio onsen bath with an outdoor view as well as an access to their public bath. This is a great deal compared to an equivalent amount of money spent in a decent hotel in a major US city.
Verified traveler
10.0
/ 10
The private hot pool was fantastic with lovely views over the surrounding garden and forest.
The Japanese breakfasts & dinners served in private rooms were enjoyable and not having to sit on the floor chairs to eat it was appreciated for a couple of 'mature' guests such as ourselves !
Having opted for sleeping on mats rather than western style beds, the setting up of bed and tidying away was very efficient - we did have to supplement the bottom mattress with a spare as they were quite thin and a good nights sleep necessitated the extra thickness.
Staff were very friendly and there was always someone who could speak english to assist with any questions.
Although there is a complimentary shuttle bus and transfer to and from the JR station, the walk into Nikko was very pleasant and easy.
In the Area
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2204 Nikko, Tochigi, Nikko-shi, Kanto, Japan, 321-1415
Main Facilities
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Restaurant
Parking
WiFi
Elevator
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Available Room Types in Okunoin Hotel Tokugawa
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What's around Okunoin Hotel Tokugawa
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2204 Nikko, Tochigi, Nikko-shi, Kanto, Japan, 321-1415
Discover More About Okunoin Hotel Tokugawa
Location
Okunoin Hotel Tokugawa is located in area / city Nikko-shi.
About Okunoin Hotel Tokugawa
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Savor your favorite dishes with special cuisines from Okunoin Hotel Tokugawa exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Okunoin Hotel Tokugawa.
All facilities in Okunoin Hotel Tokugawa
Others
General
- Parking
- Reception hall
- Microwave (shared)
- Smoking area
- Terrace
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Coffee shop
- Elevator
Transportation
- Access to train station
- Bus/truck parking
- Area shuttle
- Valet parking
Hotel Services
- Newspaper in lobby
- Luggage storage
- Multilingual staff
- Front desk
Things to Do
- Garden
- Sauna
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Shuttle Service
- Train station pickup
Business Facilities
- Conference rooms
Nearby Facilities
- Souvenir shop
Accommodation Policy & General Information in Okunoin Hotel Tokugawa
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Additional fees apply to children ages 0-2 for meals and must be pre-booked.
This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 19:00
Check-out:
Before 10:30
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Parking, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 19:00 - Before 10:30 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Okunoin Hotel Tokugawa | 22 |
Number of floors in Okunoin Hotel Tokugawa | 2 |
Another facilities in Okunoin Hotel Tokugawa | Reception hall, Microwave (shared), Smoking area, Terrace, Others |
Frequently asked question in Okunoin Hotel Tokugawa
What are available facilities at Okunoin Hotel Tokugawa?
There are top facilites at Okunoin Hotel Tokugawa such as Restaurant, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Okunoin Hotel Tokugawa?
The standard check-in time at Okunoin Hotel Tokugawa is starting from 15:00 - 19:00 while the latest check-out time is at Before 10:30
Does Okunoin Hotel Tokugawa provide breakfast?
Yes, Okunoin Hotel Tokugawa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Okunoin Hotel Tokugawa
Other sources (191)
9.4
Exceptional
From 191 reviews
Cleanliness
9.6
Room Comfort
9.4
Location
10.0
Service and Facilites
9.6
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Traveler Reviews Okunoin Hotel Tokugawa
Number of reviews per page
20
40
Top reviews
Verified traveler
Leisure with Partner
10.0
/10
Reviewed 219 week(s) ago
Expedia Group verified review
Excellent hotel, great staff, took plenty of care when we mentioned vegetarian food options. Will definitely return to stay again
Verified traveler
Leisure
10.0
/10
Reviewed 284 week(s) ago
Expedia Group verified review
Amazing rooms and delicious food. This was a great place to stay.
Verified traveler
10.0
/10
Reviewed 294 week(s) ago
Hotels.com verified review
This is my first visit to an onsen resort. Japanese hospitality at its best. They treated me like a royalty. The kaiseki banquet dinner and a full Japanese dinner are included in the price. I had a patio onsen bath with an outdoor view as well as an access to their public bath. This is a great deal compared to an equivalent amount of money spent in a decent hotel in a major US city.
Read More
Verified traveler
Leisure with Partner
10.0
/10
Reviewed 302 week(s) ago
Expedia Group verified review
Awesome place! I would live here if I could. Amazing area to vist
Verified traveler
Leisure
10.0
/10
Reviewed 317 week(s) ago
Expedia Group verified review
A wonderful experience staying at a traditional Japanese Inn
Verified traveler
Leisure with Partner
10.0
/10
Reviewed 329 week(s) ago
Expedia Group verified review
The private hot pool was fantastic with lovely views over the surrounding garden and forest.
The Japanese breakfasts & dinners served in private rooms were enjoyable and not having to sit on the floor chairs to eat it was appreciated for a couple of 'mature' guests such as ourselves !
Having opted for sleeping on mats rather than western style beds, the setting up of bed and tidying away was very efficient - we did have to supplement the bottom mattress with a spare as they were quite thin and a good nights sleep necessitated the extra thickness.
Staff were very friendly and there was always someone who could speak english to assist with any questions.
Although there is a complimentary shuttle bus and transfer to and from the JR station, the walk into Nikko was very pleasant and easy.
Read More
Verified traveler
Friends and Family with Children
10.0
/10
Reviewed 334 week(s) ago
Expedia Group verified review
The staff were so friendly and so helpful. They went out of their way to help with any issues we had. I would absolutely return.
Kenneth
Leisure with Partner
10.0
/10
Reviewed 338 week(s) ago
Expedia Group verified review
ataff is so professional, perfect!
book the private bag for jyen2000.
did was like a 5 star restaurant, private room.
Verified traveler
Leisure Family
10.0
/10
Reviewed 346 week(s) ago
Expedia Group verified review
Great overall experience. The dinner and breakfast was delicious.
Tony Kung Ming
8.0
/10
Reviewed 350 week(s) ago
Hotels.com verified review
The only complaint is the food. My wife does not like cold food. Despite informing the hotel beforehand, a dish on ice which was claimed to be a salad was served.
We had 4 meals of similar cold starters which we did not enjoy.
All in all, the quality of the Kaiseki meals needs to be improved.
OiChun
10.0
/10
Reviewed 351 week(s) ago
Expedia Group verified review
The staff are good. The room with open air bath was excellent. The food was good. We do not have anything that is not satisfy. We will go back!
J
8.0
/10
Reviewed 353 week(s) ago
Expedia Group verified review
The service was attentive and friendly.
The garden was beautiful.
Towel service at spa area really was nice.
Dinner and breakfast were both enjoyable.
Verified traveler
10.0
/10
Reviewed 374 week(s) ago
Expedia Group verified review
Very nice hotel and we felt the staff went out of their way to make us comfortable.
Claudia
10.0
/10
Reviewed 379 week(s) ago
Hotels.com verified review
We have stayed in 3 different ryokans in Japan and enjoyed each one. At Okunion, we had a room with a private onsen which was delightful with a particularly pretty view of the gardens. We ate our delicious meals in a private dining room and thoroughly enjoyed the experience. The room was quite comfortable and my only suggestion would be to offer another chair in the sitting area. Nikko is beautiful and well worth the trip.
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Verified traveler
10.0
/10
Reviewed 379 week(s) ago
Expedia Group verified review
Wonderful stay! Huge room with balcony overlooking mountains and a stream that also had two massage chairs! Meticulously clean and decorated private and public spaces; well landscaped. Staff both friendly and professional. The ryokan catered to my need for a more "Western" diet for both breakfasts and dinners. Highly recommend for any visitor to Nikko.
Read More
Akira
10.0
/10
Reviewed 380 week(s) ago
Hotels.com verified review
This hotel exceeded all of our expectations. From the second you walk in the door to checkout, staff went above and beyond to ensure that all of our needs were attended to. Guest rooms are clean, comfortable, and packed with amenities (tea, coffee, snacks, TV, massage chair). Located in a quiet area of town, but still close to the main tourist attractions of Nikko.
Highlights of our stay:
1 - private outdoor bath looking out onto Japanese garden
2 - food - Kaiseki style dinner and Japanese breakfast. Unique and delicious experience!
3 - hotel amenities - public onsen (both indoor and outdoor), sauna, manga library, just to name a few.
Price per night may seem higher than other hotels in the area, but a fantastic deal considering it includes two beautiful meals, spacious rooms with private outdoor bath, and spa access.
Read More
Clemence
10.0
/10
Reviewed 389 week(s) ago
Hotels.com verified review
Simply amazing! We booked an Aqua Deluxe suite for our 5th wedding anniversary and could not have been more happy. The room had its own outdoor private onsen and it was so new and clean. The staff was so attentive and the service was second to none. We were surprised with a small souvenir for our anniversary, very surprised and touched by the gesture. The food was also absolutely yummy and so well prepared by the chef! They even cleaned the windows of our car! Now that is service! Highly recommended and only wished we could have stayed 2 nights. The deluxe room is almost always booked so you have to get in early. Will definitely be returning and our best hotel experience by far. Thank you to the staff at Okunoin! See you again!
Read More
Verified traveler
10.0
/10
Reviewed 391 week(s) ago
Hotels.com verified review
Truely amazing experience and excellent service.
We don't understand Japanese, and misunderstood crucial info obtained from the JR ticket counter servicemen at shinjuku ticket counter. Luckily, the hotel is very helpful.
On the day we reserve the shuttle bus to JR station at the hotel reception counter, the hotel found the JR departure schedule that we provided to him had sth strange. He double checked for us and found out a problem, and then he notified us how to fix it immediately. Afterall, we were able to catch the JR train and transfer with their help. Thanks to his help, we saved a lot of time in this trip!
Read More
Simon
10.0
/10
Reviewed 397 week(s) ago
Expedia Group verified review
From pickup to drop off it was a wonderful experience exemplified by the best of Japanese hospitality. Means were worth the room price alone but there were plenty of extras. Fresh cold milk in the morning, snacks in the room, welcome drink during check-in and wondering guiding on where to best go on our only day in town.
Verified traveler
10.0
/10
Reviewed 401 week(s) ago
Expedia Group verified review
Very sweet staff. The shuttle bus can pick up and drop off at major station and also send you to tourist attractions in Nikko city area. Onsen is awesome and the yard is gorgeous even in winter!! Very satisfying stay for weekend.
Number of reviews per page
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