What do past guests say about Phoenix Chalets?

Phoenix Chalets is well-known for its Room Comfort, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Phoenix Chalets

Name: Phoenix Chalets
Address: 4690-2 Hokujo, Nagano, Kitaazumi-gun, Chubu, Japan, 399-9301, 4690-2 Hokujo, Chubu, 399-9301, Japan
Rating: 9.4

Vacation Rental

9.4

/10

Exceptional

6 reviews

What Guests Say About Their Stay

Masatoshi

10.0

/ 10

外資系かな？と思いきや嬉しい対応をしてくれる素晴らしい施設でした。プレゼントのお米が美味しくてさらに感動しました！焼き鳥屋さんのお料理もとても美味しかったです！

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In the Area

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4690-2 Hokujo, Nagano, Kitaazumi-gun, Chubu, Japan, 399-9301

Main Facilities

Parking

WiFi

Staying at Phoenix Chalets is a good choice when you are visiting Hakuba-mura.

Available Room Types in Phoenix Chalets

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Phoenix Chalets Address: Map & Location

4690-2 Hokujo, Nagano, Kitaazumi-gun, Chubu, Japan, 399-9301

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Location

Staying at Phoenix Chalets is a good choice when you are visiting Hakuba-mura.

About Phoenix Chalets

Not all accommodation allow guests with pets, but Phoenix Chalets welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Phoenix Chalets is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Have fun with various entertaining facilities for you and the whole family at Phoenix Chalets, a wonderful accommodation for your family holiday.

Not only located within easy reach of various places of interests for your adventure, but staying at Phoenix Chalets will also give you a pleasant stay.

Phoenix Chalets is a accommodation with great comfort and excellent service according to most accommodation's guests.

Get precious and unforgettable moment during your stay at Phoenix Chalets.

All facilities in Phoenix Chalets

Bar, Cafe and Lounge

Entertainment Facility

Fitness Center

Lobby

Accommodation Services

Hotel Services

Luggage storage
Multilingual staff
Concierge

Transportation

Limited parking
Ski shuttle

General

Parking
Terrace

Public Facilities

Smoke-free area
Safety deposit box

Food and Drinks

Breakfast

Connectivity

Free WiFi

Shuttle Service

Train station pickup

Sports and Recreations

Ski storage

Accommodation Policy & General Information in Phoenix Chalets

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

16:00 - 18:00

Check-out:

Before 10:00

Pets

Limited Number Of Pets In Room

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Professional property host/manager, Contactless check-out is available, Unicode Support false, No rollaway/extra beds available, Property uses a professional cleaning service, Contactless check-in is available, No elevators

Fee for full breakfast: approximately JPY 3500 for adults and JPY 1750 for children
Pet fee: JPY 25000 per pet, per stay
Service animals are exempt from fees
Crib (infant bed) fee: JPY 4500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities	Parking, WiFi
Check-In / Check-Out Time	From 16:00 - 18:00 - to 10:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Phoenix Chalets	10
Another facilities in Phoenix Chalets	Luggage storage, Multilingual staff, Concierge, Limited parking, Ski shuttle

Frequently asked question in Phoenix Chalets

What are available facilities at Phoenix Chalets?

There are top facilites at Phoenix Chalets such as Parking, WiFi. (some may require extra charges)

What Time is Check In & Check Out at Phoenix Chalets?

Check-in time at Phoenix Chalets is staring from 16:00 - 18:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Phoenix Chalets provide breakfast?

Yes, Phoenix Chalets provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Phoenix Chalets?

Phoenix Chalets is officially classified as a 4.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many rooms are available at Phoenix Chalets?

Phoenix Chalets has 10 rooms in total.

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More Reviews from Other Guests in Phoenix Chalets

Overall Ratings & Reviews Phoenix Chalets

Other sources (6)

9.4

Exceptional

From 6 reviews

Cleanliness

9.2

Room Comfort

10.0

Service and Facilites

7.0

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Traveler Reviews Phoenix Chalets

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Top reviews

Masatoshi

10.0

/10

Reviewed 82 week(s) ago

Expedia Group verified review

TAKA

Leisure Family

10.0

/10

Reviewed 306 week(s) ago

Expedia Group verified review

施設も新しく非常に快適でした。

K.Takahashi

Leisure Family

8.0

/10

Reviewed 356 week(s) ago

Expedia Group verified review

バーベキューの夕食付きで、炭も全て用意されており、食べきれないくらいの食材で満足しました。ベッドルームにエアコンがなく少し暑かったですが、夜中は涼しく快適です。

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.