Phoenix Chalets

Homes
9.4
/10
Exceptional
6 reviews

What Guests Say About Their Stay

Masatoshi
10.0
/ 10
外資系かな?と思いきや嬉しい対応をしてくれる素晴らしい施設でした。 プレゼントのお米が美味しくてさらに感動しました! 焼き鳥屋さんのお料理もとても美味しかったです!
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In the Area
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4690-2 Hokujo, Nagano, Kitaazumi-gun, Chubu, Japan, 399-9301

Main Facilities

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Restaurant
WiFi
Staying at Phoenix Chalets is a good choice when you are visiting Hakuba-mura.
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Phoenix Chalets Address: Map & Location

4690-2 Hokujo, Nagano, Kitaazumi-gun, Chubu, Japan, 399-9301
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Location


Staying at Phoenix Chalets is a good choice when you are visiting Hakuba-mura.

About Phoenix Chalets

Savor your favorite dishes with special cuisines from Phoenix Chalets exclusively for you.

Phoenix Chalets is a accommodation with great comfort and excellent service according to most accommodation's guests.

Get precious and unforgettable moment during your stay at Phoenix Chalets.

All facilities in Phoenix Chalets

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Hotel Services

  • Tours
  • Luggage storage
  • Multilingual staff
  • Front desk
  • Laundry service
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Bar
  • Breakfast

General

  • Parking
  • Terrace

Transportation

  • Ski shuttle

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in Phoenix Chalets

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for full breakfast: approximately JPY 3500 for adults and JPY 1750 for children
  • Pet fee: JPY 25000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Long-term renters welcome
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 10 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
16:00 - 18:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, WiFi
Check-In / Check-Out Time
From 16:00 - 18:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Phoenix Chalets
10
Another facilities in Phoenix Chalets
Tours, Luggage storage, Multilingual staff, Front desk, Laundry service

Frequently asked question in Phoenix Chalets

What are available facilities at Phoenix Chalets?
There are top facilites at Phoenix Chalets such as Restaurant, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Phoenix Chalets?
Check-in time at Phoenix Chalets is staring from 16:00 - 18:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Phoenix Chalets provide breakfast?
Yes, Phoenix Chalets provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Phoenix Chalets?
Phoenix Chalets is officially classified as a 4.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Phoenix Chalets?
Phoenix Chalets has 10 rooms in total.
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More Reviews from Other Guests in Phoenix Chalets

9.4
Exceptional
From 6 reviews
Cleanliness

9.2

Room Comfort

10.0

Service and Facilites

7.0

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Traveler Reviews Phoenix Chalets

Number of reviews per page
20
40
Top reviews
Masatoshi
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

外資系かな?と思いきや嬉しい対応をしてくれる素晴らしい施設でした。 プレゼントのお米が美味しくてさらに感動しました! 焼き鳥屋さんのお料理もとても美味しかったです!
TAKA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 281 week(s) ago

Expedia Group verified review

施設も新しく非常に快適でした。
K.Takahashi
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

バーベキューの夕食付きで、炭も全て用意されており、食べきれないくらいの食材で満足しました。ベッドルームにエアコンがなく少し暑かったですが、夜中は涼しく快適です。
You’ve read all the top reviews.
Number of reviews per page
20
40

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Others 4 Phoenix Chalets

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 6 reviews
Cleanliness

9.2

Room Comfort

10.0

Service and Facilites

7.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Phoenix Chalets

Number of reviews per page
20
40
Top reviews
Masatoshi
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

外資系かな?と思いきや嬉しい対応をしてくれる素晴らしい施設でした。 プレゼントのお米が美味しくてさらに感動しました! 焼き鳥屋さんのお料理もとても美味しかったです!
TAKA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 281 week(s) ago

Expedia Group verified review

施設も新しく非常に快適でした。
K.Takahashi
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

バーベキューの夕食付きで、炭も全て用意されており、食べきれないくらいの食材で満足しました。ベッドルームにエアコンがなく少し暑かったですが、夜中は涼しく快適です。
You’ve read all the top reviews.
Number of reviews per page
20
40