Randor Residence Hiroshima Suites

The entry is extremely hard to find- look for a narrow doorway in the middle of the block, not where the map places you. Signage is poor. Take the elevator to the 5th floor. Reception is unmanned but there is a phone if you have problems with their automatic sign-in (we did). Once we were in the room it was fine for the night.

Good value for the price. The checkin procedure was a bit difficult to navigate as there is no one at the location. We did find the phone and it became very easy.

The room was absolutely amazing. The beds were a little hard, but I guess that is to be expected in Japan. Other than that super satisfied with our stay. Would love to stay here again.

Impossible to find. Two taxi drivers brought us to the wrong place. Your property is very badly marked. Eventually went to the Random Hotel who had to bring us there in a taxi. Unable to call you. We spent over 4 hours getting there from Hiroshima Station that is approximately 4 kms from there. Very inconvenient. It was a stressful experience. How can you be located in a place that taxi drivers can't find? Doesn't make any sense.

We enjoyed our stay. Will definitely book Randor again if we come to Hiroshima.

I was told there would be staff available to hold baggage, but no one was there when I arrived early for check in. We wound up schlepping our bags back to the train station to pay for lockers instead. When we returned to check in there was still no one at the front desk. The self check in tablet was difficult to work. Our reservation was under "FIRSTNAMELASTNAME" (all run together with no spaces). When we tried to locate it using other combinations of the name it returned no results, which was stressful to say the least when no one was present to assist. If we hadn't attempted every possible combination of names we would not have stumbled upon our reservation. The washing machine was advertised as a washer/dryer, but it did not dry the clothes, they need to be hung to dry in the shower room. The neighbors were very loud at all hours of the night and the train was audible as well. More soundproofing would help in the bedroom.

Wonderful space. When I reserving this, I expected basic Japanese accommodations. Was entirely surprised at how spacious it was, with three separate rooms, kitchen/dining area, amazing shower room

For what it cost this place was phenomenal. There were multiple rooms, a full bath and shower room. Traditional western room with another traditional Japanese room. More than enough space. Everything was very high quality.

Loved the bath and shower, great combination of western bedding and traditional bedding. Second bedroom is a little noisier but still ok. Nice and close to everything but a little difficult to find from the street as the signage wasn’t great.

チェックイン方法が分かりにくかったです。

遅くのチェックインで、チェックインに手こずってしまいましたが、電話対応も早く、対応すごいよかったです。

部屋も広くて過ごしやすかったです。 冷蔵庫、キッチンついてて助かりました。 メイク落としバスローブがあればもっと嬉しい。

駅近、コンビニが近く、便利です。 ただ、WIFIの電波が、弱すぎて、全く使い物になりません。この時代、致命的かと思います。エアコンもカビ臭かったです。 風呂場は、清潔で、浴室乾燥機もよかったです。 価格に見合ってると思えませんでした。

チェックインの仕方で少し手間取りました

とても素晴らしいお部屋でした！ 良かった点 ●駅が近いです！5分以内で着きます。 ホテルに着くまで、バスターミナル、路面電車、コンビニ、こじんまりとしたお食事処がひしめき合っていました。 ●部屋が広いです！家具もとても心地よく、子どもたちも大満足でした。 ソファもふかふか。空間コーディネートもステキで、自宅にいるような感じで非常に落ち着いている雰囲気で外出から帰るのが楽しみでした。 ●水回りも清潔でした！(ちょっと難点は、トイレとお風呂が同室なのですが、お風呂のドアが透明なので、風呂を使っている間はトイレと洗面所が使えません。突っ張り棒と暖簾を持っていくといいかも(笑) ●ホテルの建物1階が不動産屋さんで、その左側に入口があり、入口に入ったら右奥に進むとエレベーターがあり5階に無人のチェックインタブレットがあります。事前にいただいているQRコードでチェックインします。(簡単です！）

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部屋が暗すぎる 椅子や机がなく不便 駅から近いことは便利

場所がわからなかった。連絡したら転送されてますますわからず、すごく不安になった。駐車場が無くて周りをうろうろ。事前に色々調査をしてからでないと、宿泊出来ない。部屋はある程度の掃除がしてあった。しかし子供達は部屋が広くて満足だったみたい。

部屋にゴミが落ちてた。 座布団カバーやカーテンが汚れていた。 夜間の道路工事がうるさかった。 チェックインがわかりにくい。

外観はさておき中が広くて綺麗で最高でした。タタミも新しくて風呂も広くて綺麗でした。