Sapporo View Hotel Odori Park

Really nice to stay accomodating staff and. Room was always clean and nice and tidy

I rarely leave negative reviews, but this stay was extremely disappointing. The air conditioning in our room was not functioning properly. Even after being checked in for more than three hours, the room temperature remained at 24°C despite setting the thermostat to 18°C. A staff member came to inspect it and simply told us to wait longer. Unfortunately, the room remained uncomfortably warm throughout our entire four-night stay. As a solution, the hotel provided a single fan. However, our room included a large tatami area, and one small fan was completely inadequate for the size of the space. The cleanliness standards were also unacceptable. We discovered blood stains on a futon stored in the tatami room closet. When we requested a replacement, staff responded that it would be fine as long as a cover was placed over it. This response was shocking and completely unacceptable from a hygiene standpoint. Parking was another major issue. We paid ¥2,000 per night for the hotel parking, yet the parking lot became full and the gate was closed. When we pressed the assistance button, nobody responded. We eventually had to drive back out and locate staff ourselves. Even then, the staff seemed confused and asked whether we were checking in that day instead of addressing the problem. The issue was never handled properly, despite us paying the full parking fee. I cannot recommend this hotel and would not stay here again

The room was spotlessly clean, though it felt a bit dim due to limited lighting. While the fixtures and fittings were a little dated, they were very well-maintained. A major plus was the excellent heating system, which worked perfectly.

The hotel is nice and accommodating. It’s close to the park and everything you can easily get to.

Hotel breakfast buffet had many western and Japanese options and was tasty. It is right next to Odori park and a short walk from the metro so it was conveniant. The front desk was very helpful: our first room had a small flood in the bathroom when we first walked in, and as soon as I told them they switched us to a new room within 5 minutes so we were super thankful . The hotel itself seems rather dated like from the 1990s which I was surprised about but is very clean so it didn’t matter in the end

Loved it! Next to park! Clean! Great staff!

Walkable , good eats and shopping. clean room, nice amenities. Staff are great . Lots of selection with buffet breakfast. Has a tea room for checked in guest from 3 pm till 9pm for free.

Great location, staff was great, breakfast was highly commendable. We enjoyed it. Will stay again

Breakfast was great and fresh. AC was not that cold. Need improvement

Excellent location, room, and staff. will definitely book again

Nice place with a little morning buffet and a nice lounge in the evenings

Clean room and friendly staff. Love the location

Clean room good breakfast

Convenient location to get around in

The location is superb! We loved to be able to walk around the area and find everything that we needed from shops to restaurants to many bus stops. The staff was amazing, very well trained in hospitality!

Location for Sapporo Snow Festival was excellent, just across the street.

Hotel is showing signs of aging. Visit during Sapporo Snow festival with Park view rooms. Breakfast was nice with many options.

Staff were amazing in crowd management during breakfast. No typical yelling or voice raising like anywhere else. I was very impressed. The delicious food was of high quality and with variety. The room was ok. The bathtub used for shower could be refurbished. However, the location was perfect for my purpose of attending the Snow Festival. I had a great time there.

Had rooms with a park view--which was excellent during the Snow Festival. Rooms were clean and staff was friendly. Would stay here again.

Excellent location and helpful staff, the rooms were great.