Shibuya Creston Hotel

Great staff, location and sized rooms. Building was clean and easy to find.

Clean room, friendly staff excellent location

Good location, staff were good. The bathroom stunk (smelt like dirty stagnant water from leaking pipe) which flowed into the room - informed the staff twice but still stunk after the third day. Had to spray air fresher each day to mask the smell. My husband ended up fixing the issue by wiggling the sink basin back into postion which was not sitting correctly, leaving a gap for the smell to come through. Heating was centrally controlled so we could not adjust - it was stiffling. We could not open the window. Had to keep the door ajar during the day when we were in. The floor hallway carpet we were on, smelt like stale food. Their policy of handing your room key to reception each time you leave the hotel, even if for only a few minutes, was annoying and inconvenient. My son, who stayed at another hotel with friends, dropped by to say hello and use the toilet wasn't allowed up and when we needed to sort our luggage between us, I had to be stern to have him in the room for 30 mins. This was our third and last hotel during our first Japan trip - was not a good ending to fantastic trip. Would not stay at this hotel again and would not recommend this hotel to anyone. NPS - 1 staff twice but after cleaning the smell there.

The Creston Hotel is such a hidden gem if you are looking to stay near all the Shibuya madness while also being near the calmer parts of the craziness. The staff were extremely friendly, check-in was a breeze. The breakfast was very delicious, with two options being offered (Japanese style and Western style). Would definitely be returning and staying here when staying in Shibuya!

Staff is friendly, rooms have a great tub for a bath and the location is great. Quiet and well-priced. And it’s across the street from The Bellwood and BW Cave!

yes, I really liked the Japanese breakfast. Service was good and staff were polite.

Great location, kind staff, and the room was exactly what I wanted. Close enough to Shibuya to be convenient but off the main strip so it is quiet.

Very friendly staff, and nicely sized room.

Excellent staff and room very clean. Highly recommend for budget/moderate accommodations in Shibuya.

The Shibuya Creston Hotel is perfect for travelling in Tokyo, it is out of the way from the craziness of the Shibuya scramble but with easy access to the train station, restaurants and shops. The staff are amazing, from the resturant staff to the front desk, everyone was so very friendly, helpful and wonderful. The rooms are small in comparison to other countries, but for a Tokyo hotel they are actually quite spacious, and you learn to fit in the space quickly. The breakfasts are well worth the cost, and I highly recommend the Japanese option, it is a delicious way to start the day. I was very sad to leave at the end of my stay, and I cannot wait to return! Thank you Shibuya Creston Hotel.

Very clean. Great service. A lot of good we were not familiar with in the Japanese breakfast

Courteous staff

Room was a bit dated but very good for its price. Staff was super friendly and remember everyone (since they hold your keys when you leave). Tucked away in a quieter spot of Shibuya which was nice. Not too far of a walk to Shibuya station either.

Clean room, comfortable bed(had a pad without asking), lots of hot water, very friendly staff, near many yummy restaurants

Great location, near shibuya crossing, subway station, shopping areas and restaurants. The hotel is dated but with very hospitable staff.

All good

Pretty basic hotel but the staff were good. Good location in Shibuya

Yes, very clean

The staff was amazing. They were so helpful and proactive with all of my needs.

Fabulous place. Quiet area just a short walk from Shibuya scramble crossing. Everything was perfect during our stay. Large room, cleaned and restocked daily. Bath and shower. Everywhere spotlessly clean. Staff very helpful. Would definitely recommend.