Sutton Hotel Hakata City

Hotels
7.8
/10
Pleasant
1,021 reviews

What Guests Say About Their Stay

So Leng Chong

9.4
/ 10
Location is great, room spacious, breakfast good.

WAI CHUN

10.0
/ 10
Room is very comfortable. Staff are very helpful and nice. Highly recommended 👍

Benjamin

10.0
/ 10
Staff were great, room was spotless. A nice modern and good sized bathroom. Hotel was in walking distance of Hakata station and plenty of other things to see and do.

Verified traveler

10.0
/ 10
The room was really nice, clean, spacious. They were offering their rooms good prices. I’ll be back here next visit to Hakata.
In the Area
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3-4-8 Hakata-Ekimae, Fukuoka, Fukuoka-shi, Kyushu, Japan, 812-0011

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Sutton Hotel Hakata City is a hotel is located at Hakata-ku. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Sutton Hotel Hakata City Address: Map & Location

3-4-8 Hakata-Ekimae, Fukuoka, Fukuoka-shi, Kyushu, Japan, 812-0011
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Lobby Sutton Hotel Hakata City
Lobby 2 Sutton Hotel Hakata City

Discover More About Sutton Hotel Hakata City

General


Near Canal City Hakata

Location


In the heart of Fukuoka, Sutton Hotel Hakata City is within a 5-minute drive of Canal City Hakata and Port of Hakata. This hotel is 2 mi (3.2 km) from Marine Messe Fukuoka and 2.5 mi (4.1 km) from Ohori Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Rakusuien Gardens - 0.4 km / 0.3 mi
Amu Plaza Hakata - 0.6 km / 0.4 mi
Sumiyoshi Shrine - 0.7 km / 0.5 mi
Canal City Hakata - 0.7 km / 0.5 mi
Kakueiji Temple - 0.9 km / 0.6 mi
Yanagibashi Rengo Market - 1 km / 0.6 mi
Hakata Old Town - 1 km / 0.6 mi
Mangyoji Temple - 1.1 km / 0.7 mi
Kawabatadori Shopping Street - 1.2 km / 0.7 mi
Hakata Sennen-no-Mon Gate - 1.2 km / 0.7 mi
Kushida Shrine - 1.2 km / 0.7 mi
Hakata Machiya Folk Museum - 1.3 km / 0.8 mi
Hakata Traditional Craft Center - 1.3 km / 0.8 mi
Hakata New Life Church - 1.4 km / 0.9 mi
Tochoji Temple - 1.4 km / 0.9 mi

The nearest airports are:
Fukuoka Airport (FUK) - 4.1 km / 2.5 mi
Ariake Saga Airport (HSG) - 74.8 km / 46.4 mi

The preferred airport for Sutton Hotel Hakata City is Fukuoka Airport (FUK).

Facilities


Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.

Business Facilities


Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Dining


Enjoy a satisfying meal at Yakitori Sumiyoshi serving guests of Sutton Hotel Hakata City. Buffet breakfasts are available daily from 6:30 AM to 8:30 AM for a fee.

Rooms


Make yourself at home in one of the 162 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones and desks, and housekeeping is provided daily.

All facilities in Sutton Hotel Hakata City

Functional Hall Sutton Hotel Hakata City
Functional Hall
Common Space Sutton Hotel Hakata City
Common Space
Lobby Sutton Hotel Hakata City
Lobby
Accommodation Services Sutton Hotel Hakata City
Accommodation Services
Exterior Sutton Hotel Hakata City
Exterior

Public Facilities

  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Smoking area

Nearby Facilities

  • Laundry

Accommodation Policy & General Information in Sutton Hotel Hakata City

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 11:00

Pets

Pets Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Professional property host/manager, No cribs (infant beds) available, Unicode Support false, No rollaway/extra beds available
  • Fee for buffet breakfast: approximately JPY 1500 for adults and JPY 800 for children
  • Nearby parking fee: JPY 1400 per night (33 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 23:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sutton Hotel Hakata City
162
Number of floors in Sutton Hotel Hakata City
13
Another facilities in Sutton Hotel Hakata City
Safety deposit box, Coffee/tea in lobby, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked question in Sutton Hotel Hakata City

What are available facilities at Sutton Hotel Hakata City?
There are top facilites at Sutton Hotel Hakata City such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Sutton Hotel Hakata City?
Check-in time at Sutton Hotel Hakata City is staring from 15:00 - 23:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Sutton Hotel Hakata City provide breakfast?
Yes, Sutton Hotel Hakata City provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Sutton Hotel Hakata City?
Sutton Hotel Hakata City is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Sutton Hotel Hakata City have?
Sutton Hotel Hakata City has 13 floors.
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More Reviews from Other Guests in Sutton Hotel Hakata City

Overall Ratings & Reviews Sutton Hotel Hakata City

Traveloka (20)
Other sources (1,001)
7.8
Pleasant
From 1,001 reviews
Cleanliness

8.0

Room Comfort

7.6

Location

9.2

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sutton Hotel Hakata City

Number of reviews per page
20
40
Top reviews
Vincent
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff very kind. Japanese breakfast.
HEE BIN
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

All
Yutaka
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

駅から近いし、部屋も大きく、また使いたいです
Sean
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Wonderful hotel. Internet was not working though. Though not a problem for me.
YaWen
icon-
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

wifi 超級慢!退房時請櫃檯幫忙叫計程車,只打一次電話就以沒車為由打發我們。
KIYOTSUGU
icon-Business
Business
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

冬でその日だけ例年よりかなり暖かい日でしたが、部屋のエアコンが集中管理方式の為、温度調節が全くできない。なので、窓を開けようとしても、窓のレバーが取りずされており、窓が開けれない。吹き出し口から温風が出て、室温が暑すぎるので、エアコンを止めると部屋の湿度が耐えれないほど上昇。結局、全く部屋で快適に過ごせませんでした。苦痛でした。
Hak Luen
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Limited breakfast options, hard bed
Hak Luen
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The free wifi is not working. Bed is too hard. Breakfast is basic.
JAE CHAN
icon-Business
Business
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

i didn't eat
WAI CHUN
icon-
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Room is very comfortable. Staff are very helpful and nice. Highly recommended 👍
MAKINO
icon-Business
Business
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

建物内の管理が良く、防音、空調など問題なかった。室内の配置が他のホテルと異なり、オシャレな感じだった。
Benjamin
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff were great, room was spotless. A nice modern and good sized bathroom. Hotel was in walking distance of Hakata station and plenty of other things to see and do.
Opus
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Ac not working
Patricia
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Do not book this hotel. I’ve stayed in over 11 hotels all across Japan, and this hotel is at the bottom of the list. The website states: “Air-conditioned rooms feature hardwood floors, a flat-screen satellite TV, a refrigerator, nightwear, a toothbrush set, and an electric kettle with green tea. Private bathrooms also feature wooden floors and stylish tiled walls. A coin-operated launderette is available on site” Well, there was no air conditioning and no laundry on site. WiFi is extremely spotty. The hotel even has a sign stating to limit your video calls. Stylish? More like extremely out-dated. They don’t even have a key card, they provide you with an actual physical key, in which, if you want your room cleaned, you have to leave it in the front desk. Annoying. And the lack of air conditioning? The windows don’t even open to let the cool November air in. Prepare to sweat. The only good thing about this hotel is the location. It’s close to Hakata station, making it easy to navigate within Fukuoka. Other than that, I would spend the extra money to get an actual decent hotel.
Read More
Chen yu
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

很舒適!
Carol
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The facility was close to the train station and walkable. We were able to walk to the areas we wanted. The employees were nice by some didn't speak English or Japanese. Many employees were from Nepal.
Soonhee
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

It was not as good as I thought. It was clean but the atmosphere was not good. According to the itinerary, I canceled the reservation date after the visit to Yufuin and stayed at another hotel nearby, which was even more so. The price was the same, but the hotel level was different. I don't recommend it as a family trip. To be honest, I don't think I will go again.
Read More
Kazuki
icon-
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

that's clean and cheap . so good hotel
Jacquelyn
icon-
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The room is simple and you get what you paid for. Good enough for an overnight or short stay. Hakata Station and Canal City is walking distance from hotel. I like the quiet neighborhood, although it was a weekend.
Masako
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Polite staffs and clean room
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Sutton Hotel Hakata City

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Sutton Hotel Hakata City

Traveloka (20)
Other sources (1,001)
7.8
Pleasant
From 1,001 reviews
Cleanliness

8.0

Room Comfort

7.6

Location

9.2

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sutton Hotel Hakata City

Number of reviews per page
20
40
Top reviews
Vincent
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff very kind. Japanese breakfast.
HEE BIN
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

All
Yutaka
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

駅から近いし、部屋も大きく、また使いたいです
Sean
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Wonderful hotel. Internet was not working though. Though not a problem for me.
YaWen
icon-
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

wifi 超級慢!退房時請櫃檯幫忙叫計程車,只打一次電話就以沒車為由打發我們。
KIYOTSUGU
icon-Business
Business
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

冬でその日だけ例年よりかなり暖かい日でしたが、部屋のエアコンが集中管理方式の為、温度調節が全くできない。なので、窓を開けようとしても、窓のレバーが取りずされており、窓が開けれない。吹き出し口から温風が出て、室温が暑すぎるので、エアコンを止めると部屋の湿度が耐えれないほど上昇。結局、全く部屋で快適に過ごせませんでした。苦痛でした。
Hak Luen
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Limited breakfast options, hard bed
Hak Luen
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The free wifi is not working. Bed is too hard. Breakfast is basic.
JAE CHAN
icon-Business
Business
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

i didn't eat
WAI CHUN
icon-
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Room is very comfortable. Staff are very helpful and nice. Highly recommended 👍
MAKINO
icon-Business
Business
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

建物内の管理が良く、防音、空調など問題なかった。室内の配置が他のホテルと異なり、オシャレな感じだった。
Benjamin
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff were great, room was spotless. A nice modern and good sized bathroom. Hotel was in walking distance of Hakata station and plenty of other things to see and do.
Opus
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Ac not working
Patricia
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Do not book this hotel. I’ve stayed in over 11 hotels all across Japan, and this hotel is at the bottom of the list. The website states: “Air-conditioned rooms feature hardwood floors, a flat-screen satellite TV, a refrigerator, nightwear, a toothbrush set, and an electric kettle with green tea. Private bathrooms also feature wooden floors and stylish tiled walls. A coin-operated launderette is available on site” Well, there was no air conditioning and no laundry on site. WiFi is extremely spotty. The hotel even has a sign stating to limit your video calls. Stylish? More like extremely out-dated. They don’t even have a key card, they provide you with an actual physical key, in which, if you want your room cleaned, you have to leave it in the front desk. Annoying. And the lack of air conditioning? The windows don’t even open to let the cool November air in. Prepare to sweat. The only good thing about this hotel is the location. It’s close to Hakata station, making it easy to navigate within Fukuoka. Other than that, I would spend the extra money to get an actual decent hotel.
Read More
Chen yu
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

很舒適!
Carol
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The facility was close to the train station and walkable. We were able to walk to the areas we wanted. The employees were nice by some didn't speak English or Japanese. Many employees were from Nepal.
Soonhee
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

It was not as good as I thought. It was clean but the atmosphere was not good. According to the itinerary, I canceled the reservation date after the visit to Yufuin and stayed at another hotel nearby, which was even more so. The price was the same, but the hotel level was different. I don't recommend it as a family trip. To be honest, I don't think I will go again.
Read More
Kazuki
icon-
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

that's clean and cheap . so good hotel
Jacquelyn
icon-
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The room is simple and you get what you paid for. Good enough for an overnight or short stay. Hakata Station and Canal City is walking distance from hotel. I like the quiet neighborhood, although it was a weekend.
Masako
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Polite staffs and clean room
Number of reviews per page
20
40