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Sutton Hotel Hakata City

Name: Sutton Hotel Hakata City
Address: 3-4-8 Hakata-Ekimae, Fukuoka, Fukuoka-shi, Kyushu, Japan, 812-0011, 3-4-8 Hakata-Ekimae, Kyushu, 812-0011, Japan
Rating: 8.5

Hotels

7.8

/10

Pleasant

975 reviews

What Guests Say About Their Stay

So Leng Chong

9.4

/ 10

Location is great, room spacious, breakfast good.

In the Area

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3-4-8 Hakata-Ekimae, Fukuoka, Fukuoka-shi, Kyushu, Japan, 812-0011

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Sutton Hotel Hakata City is a hotel in a good neighborhood, which is located at Hakata-ku. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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3-4-8 Hakata-Ekimae, Fukuoka, Fukuoka-shi, Kyushu, Japan, 812-0011

Discover More About Sutton Hotel Hakata City

Location

Sutton Hotel Hakata City is a hotel in a good neighborhood, which is located at Hakata-ku.

About Sutton Hotel Hakata City

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Sutton Hotel Hakata City.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sutton Hotel Hakata City exclusively for you.

Sutton Hotel Hakata City is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Sutton Hotel Hakata City is the right place to stay.

All facilities in Sutton Hotel Hakata City

Others

Public Facilities

Others
Restaurant
Safety deposit box
Coffee/tea in lobby
Elevator

Hotel Services

Luggage storage
Multilingual staff
24-hour Receptionist

Connectivity

Free WiFi

General

Smoking area

Accommodation Policy & General Information in Sutton Hotel Hakata City

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Nearby parking fee: JPY 1400 per night (33 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property charges a daily storage fee for 2 or more pieces of luggage or packages.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Check-in/Check-out Time

Check-in:

15:00 - 23:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	15:00 - 23:00 - Before 11:00
Available rooms at Sutton Hotel Hakata City	162
Number of floors in Sutton Hotel Hakata City	13
Another facilities in Sutton Hotel Hakata City	Others, Safety deposit box, Coffee/tea in lobby, Luggage storage, Multilingual staff

Frequently asked question in Sutton Hotel Hakata City

What are available facilities at Sutton Hotel Hakata City?

There are top facilites at Sutton Hotel Hakata City such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Sutton Hotel Hakata City?

The standard check-in time at Sutton Hotel Hakata City is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00

More Reviews from Other Guests in Sutton Hotel Hakata City

Overall Ratings & Reviews Sutton Hotel Hakata City

Traveloka (17)

Other sources (958)

7.8

Pleasant

From 958 reviews

Cleanliness

8.0

Room Comfort

7.6

Location

9.2

Service and Facilites

8.2

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Traveler Reviews Sutton Hotel Hakata City

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Top reviews

Kelvin

Leisure

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Thoroughly enjoyed my 7 night stay, my only complaints were that it was a little dusty in some areas and there was only a microwave in the lobby. Otherwise a comfortable stay with great access to Hakata station and right across from a 23hr affordable food spot (Sukiya)

Brad

4.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Beds are the equivalent of sleeping on a plywood floor with a blanket. The "airconditioning" was non existent. Upon entering our room on the 11th floor we were greeted with a temperature or 28C. Turned on the AC however no reprieve from the heat was given. The only thing we had was the window which did only opened a few Inches. The room was clean ish. The shower head was not connected to the hose. I was able to fix that. The fridge although keeps items cool generated a ton of heat to the room adding to our discomfort. Despite asking the front desk about the airconditioning the response was the a/c wasn't available yet. This hotel is only suitable for one night.

Hau Yan

Leisure with Partner

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

I couldn’t sleep at all during my stay. The room temperature was hard to adjust and the bed was not comfortable.

diane

Leisure Family

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Room was too small.

vanessa

Leisure Family

10.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Rooms are good size. Staffs are friendly. Breakfast is very good. Location is great.

Michael

Leisure Family

2.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

Rooms has central air conditioning only, ie you can't control how cool or hot in your room. If they have heat on, your room can be very uncomfortablely hot like an apartment building with heat on in the winter months.

Michael

10.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

Clean property but old

John

Leisure with Partner

8.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

Close to Hakata station. Great breakfast with friendly staff.

Greg

4.0

/10

Reviewed 52 week(s) ago

Hotels.com verified review

You cannot control the A/C so it gets VERY hot. There is no parking, you have to pay for extra pillows and the Internet is pretty much useless at times, even at 6am. not great

Greg

4.0

/10

Reviewed 53 week(s) ago

Hotels.com verified review

This hotel looks like it's going to be one of them fancy ones... but it's not. First of all the Internet is terrible. They have a note on each floor about "rush hour" but really, it's hit and miss. A lot of miss... The A/C, even on high wasn't enough for 37C outside and we were sweating inside the room so we had to request a fan for the room. If you want an extra pillow that's extra, I don't know for you, but I never paid for an extra pillow before (they only provide 2 per bed, so 1 each, in our situation) The staff is really nice and friendly and speak some English. Shower is small but good. Laundry is also very efficient and convenient. There is no parking, they said we could stop in front of the hotel, but the traffic was heavy and felt like it would be mean to others so we went to the (super cheap) parking behind the hotel and carried our stuff.

Greg

4.0

/10

Reviewed 53 week(s) ago

Hotels.com verified review

This hotel looks like it's going to be one of them fancy ones... but it's not. First of all the Internet is terrible. They have a note on each floor about "rush hour" but really, it's hit and miss. A lot of miss... The A/C, even on high wasn't enough for 37C outside and we were sweating inside the room so we had to request a fan for the room. If you want an extra pillow that's Y200, I don't know for you, but I never paid for an extra pillow before (they only provide 2 per bed, so 1 each, in our situation) The staff is really nice and friendly and speak some English. Shower is small but good. Laundry is also very efficient and convenient. There is no parking, they said we could stop in front of the hotel, but the traffic was heavy and felt like it would be mean to others so we went to the (super cheap) parking behind the hotel and carried our stuff.

Friends and Family

8.0

/10

Reviewed 284 week(s) ago

Hotels.com verified review

Walking distance to Train Station. Clean & Conducive ... But, Breakfast for 3 days unchanged. Senior Japanese staff request is to walk to Train Station for Taxi to Airport. But, able to help by Junior (Chinese girl) to request Taxi to Airport (5am) Taxi

Verified traveler

Leisure with Partner

10.0

/10

Reviewed 291 week(s) ago

Expedia Group verified review

Location was excellent, 6min walk from hakata station. Bus stop at the front of the hotel. Staff was super nice. They marked down my request and offered help at the time when i check in. So i do not need to repeat what i want.

Verified traveler

Friends and Family

8.0

/10

Reviewed 302 week(s) ago

Hotels.com verified review

The hotel is about 10 minutes from Hakata station. Airport bus is in front of the bus station. Hotel is clean, near to shopping district.

Verified traveler

Leisure Family

8.0

/10

Reviewed 302 week(s) ago

Expedia Group verified review

Airport bus front of the hotel. Breakfast good but menu same everyday. Nice staff. Less than 10 minutes walk to Hakata Station.

WING KAI

4.0

/10

Reviewed 308 week(s) ago

Hotels.com verified review

First time arriving at Fukuoka so wanted to choose a hotel neat the station, that’s why we chose this one. Room was stated nonsmoking but then crazily, smoke smell never subsided even the last minute of our stay. We need to be disgusted for at least 10 minutes every time getting in the room.

Chong Ming

8.0

/10

Reviewed 310 week(s) ago

Hotels.com verified review

The hotel is decent overall. Room is spacious and value for money for this location. Less than 10 mins walk from Hakata Station. Check in/out was a breeze and staff is friendly.

Verified traveler

Leisure with Partner

8.0

/10

Reviewed 328 week(s) ago

Expedia Group verified review

Excellent location. Close to train station. Bus just outside the door. Room wasn't as clean as you expected in Japan and air conditioning practically nonexistent.

Verified traveler

Leisure Family

8.0

/10

Reviewed 332 week(s) ago

Expedia Group verified review

I like this hotel because provide everything that I need but regret for one thing ie poor air conditioning.

Frances

Leisure with Partner

10.0

/10

Reviewed 333 week(s) ago

Expedia Group verified review

Location is closed to Hakata Station. Plenty of shops and restaurants

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.