The Freshwater

Apartments
8.6
/10
Very Good
32 reviews

What Guests Say About Their Stay

Keith
10.0
/ 10
This place is amazing. Its right next to the center of the Hirafu town where all the action (food) and transportation is. Lawson also right next door. Rooms are small but smartly designed, I felt more comfortable here than in many other larger hotel rooms. Staff was friendly and wanting to go above and beyond to help me get out of a jam when there were no taxis in town.
Tayah
10.0
/ 10
Can’t say enough good things about this property. We rented an apartment and it gave us ample room to spread out and enjoy our time there for the week. The location was absolutely perfect. Close to grocery stores, restaurants, bars, onsens and the Grand hirafu ski resort. I would recommend reserving restaurants in advance of your stay otherwise you may not get in anywhere. Happened to us a few times.
Verified traveler
10.0
/ 10
A very nice property to stay in. Very close to all the restaurant and shops. Staff are attentive and friendly.
In the Area
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165-19, Yamada, Abuta, Niseko-cho, Abuta, Hokkaido, Japan, 044-0081

Main Facilities

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WiFi
Elevator
Staying at The Freshwater is a good choice when you are visiting Niseko-cho.
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The Freshwater Address: Map & Location

165-19, Yamada, Abuta, Niseko-cho, Abuta, Hokkaido, Japan, 044-0081
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Discover More About The Freshwater

Location


Staying at The Freshwater is a good choice when you are visiting Niseko-cho.

About The Freshwater

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get precious and unforgettable moment during your stay at The Freshwater.

All facilities in The Freshwater

Others The Freshwater
Others

Public Facilities

  • Others
  • Smoke-free area
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Concierge

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

General

  • Parking

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in The Freshwater

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Crib (infant bed) fee: JPY 7000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 2.00 percent will be charged

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Host has indicated there is a carbon monoxide detector on the property
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher and a security system
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Intuition Niseko, 38-6 Kabayama, Kutchan, Abuta District]. If you arrive at the property after hours, you'll need to check in at an alternate location: [Intuition Niseko, 38-6 Kabayama, Kutchan, Abuta District, Hokkaido 044-0078, Japan]. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Guests can access their accommodation through a private entrance. The listed optional crib/infant bed fee applies every 4 days. Guests may be required to change rooms during their stay. Room upgrades are subject to availability.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 18:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 18:00 - to 10:00
Available rooms at The Freshwater
33
Number of floors in The Freshwater
5
Another facilities in The Freshwater
Others, Smoke-free area, Laundry service, Luggage storage, Concierge

Frequently asked question in The Freshwater

What are available facilities at The Freshwater?
There are top facilites at The Freshwater such as WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at The Freshwater?
Check-in time at The Freshwater is staring from 15:00 - 18:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of The Freshwater?
The Freshwater is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does The Freshwater have?
The Freshwater has 5 floors.
How many rooms are available at The Freshwater?
The Freshwater has 33 rooms in total.
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More Reviews from Other Guests in The Freshwater

8.6
Very Good
From 32 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.0

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Traveler Reviews The Freshwater

Number of reviews per page
20
40
Top reviews
Keith
10.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

This place is amazing. Its right next to the center of the Hirafu town where all the action (food) and transportation is. Lawson also right next door. Rooms are small but smartly designed, I felt more comfortable here than in many other larger hotel rooms. Staff was friendly and wanting to go above and beyond to help me get out of a jam when there were no taxis in town.
Read More
Tayah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

Can’t say enough good things about this property. We rented an apartment and it gave us ample room to spread out and enjoy our time there for the week. The location was absolutely perfect. Close to grocery stores, restaurants, bars, onsens and the Grand hirafu ski resort. I would recommend reserving restaurants in advance of your stay otherwise you may not get in anywhere. Happened to us a few times.
Read More
Alicia
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 296 week(s) ago

Expedia Group verified review

Apartment itself was fantastic. Lovely King sized bed, washing machine and gas fire place. Communication before check in was great but, Unfortunately the staff leave a lot to be desired when checking in at during our stay. They didn’t mention there was a free shuttle service in the morning, they didn’t mention there we’re different types of lift passes and we got stuck on the other side of the mountain and missed a whole afternoon skiing. They clearly didn’t care.. forgot to have our lift pass and lesson ready when we arrived and then couldn’t tell us where to go for our lesson. Also worth noting that the walls are paper thin. We could hear the conversation of the people in the next room and on the street.
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Kent
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 298 week(s) ago

Expedia Group verified review

Good location, very small rooms for price, rooms are a lot smaller than photos appear
JC
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 304 week(s) ago

Expedia Group verified review

The toilet was poorly designed.. Each time we showered, the floors flooded and there was nothing to dry it with . Each time we needed to use the sink we had to walk on wet floor.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 345 week(s) ago

Expedia Group verified review

A very nice property to stay in. Very close to all the restaurant and shops. Staff are attentive and friendly.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

Modern apartment that is very close to everything.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

Great location and very friendly staff. Even though our buss was 30 minutes late there was someone waiting to drive us to the apartment.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

Very clean. Easy to locate. Staff was helpful from before arrival till we depart. Wonderful experience!
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

Excellent location to lifts, restaurants, and shops
James
10.0
/10
Reviewed 356 week(s) ago

Hotels.com verified review

Great option in Hirafu
Verified traveler
8.0
/10
Reviewed 398 week(s) ago

Expedia Group verified review

Great location, great staff and an overall great lodging experience. Only wish there was a hot tub or sauna on the premises.
Stephen
10.0
/10
Reviewed 400 week(s) ago

Hotels.com verified review

Spacious comfortable accomodation in a great location only a few minutes walk to the family chair, bars restaurants, massage, hire shops etc. Would definately consider again.
Annika
10.0
/10
Reviewed 401 week(s) ago

Expedia Group verified review

Maybe not a ski in and ski out hotel but with the shuttel bus it is not a problem and it is walking distance to everything anyway.
Tom
8.0
/10
Reviewed 401 week(s) ago

Expedia Group verified review

We had the studio room with little kitchen, nice and clean and a very comfy bed. It’s was really close to the slopes and main intersection, the only downside was the adjoining room is really close and you can hear the neighbors talking, we had to tell them to be quite one night. Aside from that it was great
Steve
10.0
/10
Reviewed 454 week(s) ago

Expedia Group verified review

Staff are fantastic, nothing was an issue, Very comfortable bed, great location, I highly recommend Freshwater to stay in Niseko.
Sara
8.0
/10
Reviewed 456 week(s) ago

Expedia Group verified review

We had an excellent stay at The Freshwater, however our neighbors were VERY loud and could hear everything from their apartment. We stayed in a studio right next to an apartment (they have the same entrance which was kind of strange) and the doors were paper-thin. Be prepared to turn on a sound machine if you stay here. On a positive note, the staff however was very friendly and helped us with everything from rides to the ski resort, dinner recommendations, and onsen suggestions. They even brought us a humidifier!
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Verified traveler
10.0
/10
Reviewed 457 week(s) ago

Expedia Group verified review

Fantastic location, close to everything. Feel the hustle of the village, close to everything. Staff were fabulous, thanks Jodie for making us feel very welcome and the great tips for food, particularly JAM.
Verified traveler
10.0
/10
Reviewed 463 week(s) ago

Hotels.com verified review

Modern and clean. Free shuttle to the Gondola.
MIZUKI
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

何度も泊まっています! 快適な施設です! 去年は思わなかったですが 今年は排水溝から匂いがあがってきているのか 洗面室付近が臭かったです 他はとても良いです!
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.