Trust Hotel

Hotels
8.5
/10
Very Good
280 reviews

What Guests Say About Their Stay

Irvin

10.0
/ 10
Excellent services and the staff is very polite. The rooms are great and the breakfast was delicious

Lauren

10.0
/ 10
We like almost everything. The size of room was perfect. A kettle in the room would be a bonus. And please have some hooks for the bathroom!There is not a single hook, towel bar or door handle to place towels and clothes.

KENT

10.0
/ 10
The free breakfast has many variety of Japanese and western food! Room and amenities just as good as a Toyoko Inn.
In the Area
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1-14-10 Hikarimachi, Higashi Ward, Hiroshima, Hiroshima-shi, Chugoku, Japan, 7320052

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
Near Mazda Zoom-Zoom Stadium
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What's around Trust Hotel

1-14-10 Hikarimachi, Higashi Ward, Hiroshima, Hiroshima-shi, Chugoku, Japan, 7320052
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General


Near Mazda Zoom-Zoom Stadium

Location


In the heart of Hiroshima, Trust Hotel is within a 5-minute drive of Mazda Zoom-Zoom Stadium and Hiroshima Castle. This hotel is 1.6 mi (2.7 km) from Kamiyacho and 1.7 mi (2.8 km) from Hiroshima Green Arena.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Hiroshima Toshogu - 0.9 km / 0.6 mi
Kyobashi River - 1.1 km / 0.7 mi
Shimizu Theater - 1.1 km / 0.7 mi
Mazda Zoom-Zoom Stadium - 1.1 km / 0.7 mi
Hijiyama Garden - 1.5 km / 0.9 mi
Hijiyama-kōen - 1.5 km / 0.9 mi
Shukkeien - 1.7 km / 1 mi
Memorial Cathedral for World Peace - 1.7 km / 1 mi
Hiroshima Central Shopping District - 1.8 km / 1.1 mi
Hiroshima Prefectural Museum of Art - 1.8 km / 1.1 mi
Manga Library-Museum - 1.9 km / 1.2 mi
Hiroshima City Museum of Contemporary Art - 2 km / 1.3 mi
Hiroshima City Central Tennis Court - 2.2 km / 1.4 mi
Fukuromachi Park - 2.5 km / 1.5 mi
Hiroshima Gokoku Shrine - 2.5 km / 1.6 mi

The nearest airports are:
Iwakuni Airport (IWK) - 60 km / 37.3 mi
Hiroshima Airport (HIJ) - 48.7 km / 30.3 mi

The preferred airport for Trust Hotel is Hiroshima Airport (HIJ).

Facilities


Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and a television in a common area.

Business Facilities


Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Limited parking is available onsite.

Rooms


Make yourself at home in one of the 109 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Trust Hotel

Entertainment Facility Trust Hotel
Entertainment Facility
Common Space Trust Hotel
Common Space
Lobby Trust Hotel
Lobby
Accommodation Services Trust Hotel
Accommodation Services
Exterior Trust Hotel
Exterior

Hotel Services

  • Porter
  • Multilingual staff
  • 24-hour Receptionist

Transportation

  • Storage
  • Limited parking

Things to Do

  • TV lounge
  • Spa

General

  • Microwave (shared)
  • Smoking area

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Public Facilities

  • Elevator

Nearby Facilities

  • Laundry

Accommodation Policy & General Information in Trust Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Check-in/Check-out Time

Check-in:
15:00 - 02:00
Check-out:
Before 10:00

Pets Not Allowed

Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, Unicode Support true, Parking height restrictions apply, Cashless transactions are available, Contactless check-in is available, Essential workers only - NO, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 02:00 - to 10:00
Available rooms at Trust Hotel
109
Number of floors in Trust Hotel
1
Another facilities in Trust Hotel
Porter, Multilingual staff, 24-hour Receptionist, Storage, Limited parking

Frequently asked question in Trust Hotel

What are available facilities at Trust Hotel?
There are top facilites at Trust Hotel such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Trust Hotel?
The standard check-in time at Trust Hotel is starting from 15:00 - 02:00 while the latest check-out time is at Before 10:00
What is the star rating of Trust Hotel?
Trust Hotel is a 2.5-star hotel.
How many floors does Trust Hotel have?
Trust Hotel has 1 floors.
How many rooms are available at Trust Hotel?
Trust Hotel has 109 rooms in total.
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More Reviews from Other Guests in Trust Hotel

Overall Ratings & Reviews Trust Hotel

Traveloka (1)
Other sources (279)
8.6
Very Good
From 279 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Trust Hotel

Number of reviews per page
20
40
Top reviews
Irvin
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent services and the staff is very polite. The rooms are great and the breakfast was delicious
Lauren
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We like almost everything. The size of room was perfect. A kettle in the room would be a bonus. And please have some hooks for the bathroom!There is not a single hook, towel bar or door handle to place towels and clothes.
KENT
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The free breakfast has many variety of Japanese and western food! Room and amenities just as good as a Toyoko Inn.
Jue
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

free breakfast, good overall quality
Michael
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean. Shopping close by
Cynthia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Lovely hotel offering a varied breakfast buffet Excellent staff and spotless rooms. Convenient location.
Sarai
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Overall, this hotel exceeded my expectations! Although it is far from tourist places in Hiroshima, it gets a 10/10 for the following reasons. First, the public bath was amazing and I loved the free face lotions they have in every bathroom. I got a cabin room and even though it looks small, I slept very well. Finally, the breakfast was amazing and I loved how they had Japanese and Western breakfast buffet options. If you plan on visiting Hiroshima, I highly recommend that you stay at this hotel.
Read More
Amal
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Everything was perfect
Angie
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Nice that I had a tv and a lot of space in addition to the bed. The rooms are not fully soundproof but most people are out during the day. I also liked the bathhouse on the lower level. You even get pajamas during your stay.
Jeffrey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Trust the Trust hotel. Excellent everything including breakfast. Would definitely stay again.
Jonny
icon-Leisure
Leisure
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Excellent capsule-style hotel within easy walking distance north of Hiroshima station; the semi-private cabin was decently sized, the shared facilities well maintained and the private bath on the basement floor was much appreciated (and tattoo friendly too).
Atiq Abdullah Assiddiq
icon-Leisure
Leisure
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Good
Win Ki Lucia
2.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Booked this place online coz it looks like a good deal but ended up being a scam! Though online costs say everything is included, at check in they asked to charge extras like cleaning fee and if you don't pay they refused to let you check in. If it's not so late in the evening would have gone elsewhere but ended up paying more than 3 times the original price online and wasted lots of time and lost trust and this place! Also breakfast looks pretty good as to first but they are looking behind your back the whole time at what's supposed to be a buffet. Super unprofessional place, Definitely go somewhere else, this is the worst hotel in Japan and maybe even the whole world
Read More
Win Ki Lucia
2.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Booked this place online coz it looks like a good deal but ended up being a scam! Though online costs say everything is included, at check in they asked to charge extras like cleaning fee and if you don't pay they refused to let you check in. If it's not so late in the evening would have gone elsewhere but ended up paying more than 3 times the original price online and wasted lots of time and lost trust and this place! Also breakfast looks pretty good as to first but they are looking behind your back the whole time at what's supposed to be a buffet. Super unprofessional place, Definitely go somewhere else, this is the worst hotel in Japan and maybe even the whole world
Read More
Jose Ramon
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Probably the best hotel I stayed at during my month long trip in Japan. Clean, friendly staff, small room, good breakfast, close to the station.
Chris
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

It was my first time there and every thing was excellent!!👍 keep up the good work and thank you for letting me stay at your hotel.
Bobby
10.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

Enjoyed my stay, easy to find.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

部屋に入るとカーペットに水溜まり。 エアコンの調子が悪いとの事。 7月半ば、かなり暑いのでエアコンを付けない訳にはいかず、でも水がボタボタが落ち続け、なかなか寝付けず。 廊下を歩いていると、ポタッと冷たい物が頭に、、、廊下の空調の周りも水漏れの痕があり、赤くなっている部分も。 建物は綺麗な感じで、お掃除の方も良い方だったので残念。 それからフロントデスク。 チェックインを終えて、20分ほど経ってから質問したい事があったのでフロントデスクへ。 すると無人のフロントデスク(フロントの人がチェックインする時に顧客を確認するパソコンの前)に私のパスポートのコピーが、まだそのまま置いてありました。セキュリティ面は良くないと思いました。大事な個人情報です、誰にでも見れる所に不用心に置いてあるのは頂けないです。 しかもチェックインの時私のパスポートを確認したにも関わらず、"ooさんで合ってますか?"と全く違う人の名前を行ってきたのにはびっくりしました(性別も明らかに違うのに)。 唯一良い点は無料の朝食。 パンがすっごく美味しいです。
Read More
HUI
icon-Leisure
Leisure
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Easy walk from the station, approximately 10minutes. Convenient stores nearby and lots of food options near the station. I tried the capsule room and it was very roomy. I had a pleasant night as the other guests were also courteous and noise was kept minimal.
KEAN HU
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

We're family of 4 pax and really glad to stay at Trust Hotel. Good value, clean room, spacious (extended makeup space from shower/bath room) for a family of 4 pax, nice breakfast, not aware there's a hot spring in facility, definitely an extra value added :)
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Trust Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Trust Hotel

Traveloka (1)
Other sources (279)
8.6
Very Good
From 279 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Trust Hotel

Number of reviews per page
20
40
Top reviews
Irvin
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent services and the staff is very polite. The rooms are great and the breakfast was delicious
Lauren
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We like almost everything. The size of room was perfect. A kettle in the room would be a bonus. And please have some hooks for the bathroom!There is not a single hook, towel bar or door handle to place towels and clothes.
KENT
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The free breakfast has many variety of Japanese and western food! Room and amenities just as good as a Toyoko Inn.
Jue
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

free breakfast, good overall quality
Michael
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean. Shopping close by
Cynthia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Lovely hotel offering a varied breakfast buffet Excellent staff and spotless rooms. Convenient location.
Sarai
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Overall, this hotel exceeded my expectations! Although it is far from tourist places in Hiroshima, it gets a 10/10 for the following reasons. First, the public bath was amazing and I loved the free face lotions they have in every bathroom. I got a cabin room and even though it looks small, I slept very well. Finally, the breakfast was amazing and I loved how they had Japanese and Western breakfast buffet options. If you plan on visiting Hiroshima, I highly recommend that you stay at this hotel.
Read More
Amal
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Everything was perfect
Angie
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Nice that I had a tv and a lot of space in addition to the bed. The rooms are not fully soundproof but most people are out during the day. I also liked the bathhouse on the lower level. You even get pajamas during your stay.
Jeffrey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Trust the Trust hotel. Excellent everything including breakfast. Would definitely stay again.
Jonny
icon-Leisure
Leisure
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Excellent capsule-style hotel within easy walking distance north of Hiroshima station; the semi-private cabin was decently sized, the shared facilities well maintained and the private bath on the basement floor was much appreciated (and tattoo friendly too).
Atiq Abdullah Assiddiq
icon-Leisure
Leisure
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Good
Win Ki Lucia
2.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Booked this place online coz it looks like a good deal but ended up being a scam! Though online costs say everything is included, at check in they asked to charge extras like cleaning fee and if you don't pay they refused to let you check in. If it's not so late in the evening would have gone elsewhere but ended up paying more than 3 times the original price online and wasted lots of time and lost trust and this place! Also breakfast looks pretty good as to first but they are looking behind your back the whole time at what's supposed to be a buffet. Super unprofessional place, Definitely go somewhere else, this is the worst hotel in Japan and maybe even the whole world
Read More
Win Ki Lucia
2.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Booked this place online coz it looks like a good deal but ended up being a scam! Though online costs say everything is included, at check in they asked to charge extras like cleaning fee and if you don't pay they refused to let you check in. If it's not so late in the evening would have gone elsewhere but ended up paying more than 3 times the original price online and wasted lots of time and lost trust and this place! Also breakfast looks pretty good as to first but they are looking behind your back the whole time at what's supposed to be a buffet. Super unprofessional place, Definitely go somewhere else, this is the worst hotel in Japan and maybe even the whole world
Read More
Jose Ramon
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Probably the best hotel I stayed at during my month long trip in Japan. Clean, friendly staff, small room, good breakfast, close to the station.
Chris
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

It was my first time there and every thing was excellent!!👍 keep up the good work and thank you for letting me stay at your hotel.
Bobby
10.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

Enjoyed my stay, easy to find.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

部屋に入るとカーペットに水溜まり。 エアコンの調子が悪いとの事。 7月半ば、かなり暑いのでエアコンを付けない訳にはいかず、でも水がボタボタが落ち続け、なかなか寝付けず。 廊下を歩いていると、ポタッと冷たい物が頭に、、、廊下の空調の周りも水漏れの痕があり、赤くなっている部分も。 建物は綺麗な感じで、お掃除の方も良い方だったので残念。 それからフロントデスク。 チェックインを終えて、20分ほど経ってから質問したい事があったのでフロントデスクへ。 すると無人のフロントデスク(フロントの人がチェックインする時に顧客を確認するパソコンの前)に私のパスポートのコピーが、まだそのまま置いてありました。セキュリティ面は良くないと思いました。大事な個人情報です、誰にでも見れる所に不用心に置いてあるのは頂けないです。 しかもチェックインの時私のパスポートを確認したにも関わらず、"ooさんで合ってますか?"と全く違う人の名前を行ってきたのにはびっくりしました(性別も明らかに違うのに)。 唯一良い点は無料の朝食。 パンがすっごく美味しいです。
Read More
HUI
icon-Leisure
Leisure
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Easy walk from the station, approximately 10minutes. Convenient stores nearby and lots of food options near the station. I tried the capsule room and it was very roomy. I had a pleasant night as the other guests were also courteous and noise was kept minimal.
KEAN HU
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

We're family of 4 pax and really glad to stay at Trust Hotel. Good value, clean room, spacious (extended makeup space from shower/bath room) for a family of 4 pax, nice breakfast, not aware there's a hot spring in facility, definitely an extra value added :)
Number of reviews per page
20
40