Grand Hotel Eurasia

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5.5
/10
Fair
38 reviews

What Guests Say About Their Stay

Liya

10.0
/ 10
Big thanks to all personnel, especially the receptionists who help guests with the check in process and helping with WiFi and the like. Great location, close to the USA embassy.
In the Area
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Zholdasbekov str 9A, Almaty Airport Transfer, Almaty Qalasy, Kazakhstan

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Grand Hotel Eurasia is a hotel is located at Almaty Airport Transfer. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Grand Hotel Eurasia Address: Map & Location

Zholdasbekov str 9A, Almaty Airport Transfer, Almaty Qalasy, Kazakhstan
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Lobby Grand Hotel Eurasia
Lobby 2 Grand Hotel Eurasia

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Grand Hotel Eurasia Rates per Night

Planning your trip and wondering about hotel prices? Finding the best hotel rates is key to a great vacation. Grand Hotel Eurasia room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Grand Hotel Eurasia hotel rates? Check out Traveloka for the latest deals and promotions!

Grand Hotel Eurasia Location & Address

Wondering where to find Grand Hotel Eurasia? Knowing the hotel address and location helps you plan your travels. Grand Hotel Eurasia is located at Zholdasbekov str 9A, Almaty Airport Transfer, Almaty Qalasy, Kazakhstan. It's situated in the heart of Almaty, Kazakhstan, known for its stunning mountain views and vibrant cultural scene. The hotel is approximately 5 km from the city center.

How to go to Grand Hotel Eurasia from Airport

Getting from the airport to your hotel should be easy. Here's how to get to Grand Hotel Eurasia from Almaty International Airport (ALA):

  • Taxi (most direct): Taxis are readily available outside the airport. The ride takes about 20-30 minutes, depending on traffic.
  • Ride Hailing (convenient): Use a ride-hailing app like Traveloka to book a car. This is a convenient option, and you'll know the fare upfront.
  • Airport Shuttle (budget-friendly): Some hotels offer airport shuttle services. Check with Grand Hotel Eurasia to see if they provide this service.

Tips: For the most convenient route, consider booking a ride-hailing service through Traveloka for a hassle-free transfer.

Grand Hotel Eurasia Reviews & Summary

Want to know what other guests think about Grand Hotel Eurasia? Hotel reviews can give you a great insight into what to expect. Guests often rave about the hotel's excellent service and comfortable rooms.

The hotel boasts a stunning view of the Tian Shan mountains and offers a luxurious spa. One guest said, "The staff was incredibly friendly, and the breakfast buffet was amazing! I'll definitely be back."

Grand Hotel Eurasia Room Types Available

Choosing the right room is essential for a comfortable stay. Grand Hotel Eurasia offers a variety of room types to suit different needs.

  • Standard Room: Cozy and well-equipped, perfect for solo travelers or couples.
  • Deluxe Room: More spacious with upgraded amenities and often a better view.
  • Suite: Offering a separate living area and bedroom, ideal for families or those seeking extra space.
  • Family Room: Designed to accommodate larger groups.

Please inquire about pet-friendly options and any associated charges or requirements when booking.

Hotel Facilities in Grand Hotel Eurasia

Grand Hotel Eurasia provides a range of facilities to enhance your stay. From relaxation to recreation, there's something for everyone.

  • Swimming Pool: Enjoy a refreshing dip in the outdoor pool.
  • Spa: Indulge in a massage or other treatments.
  • Fitness Center: Stay active with a workout.
  • Restaurant: Dine at the hotel's restaurant.
  • Business Center: For business travelers.

Hotel Buffet or Restaurant/Cafe in Grand Hotel Eurasia

Dining options at Grand Hotel Eurasia offer a delightful culinary experience. Whether you're looking for a buffet or a sit-down meal, you'll find something to satisfy your cravings.

  • Restaurant "Eurasia": Offers a wide variety of international and local dishes. Price per person: $30.
  • Cafe "Panorama": Serves light meals, snacks, and coffee.
  • Breakfast Buffet: A lavish spread to start your day. Price per person: $25.

Don't miss the signature dishes at Restaurant "Eurasia," known for their authentic Kazakh cuisine.

Grand Hotel Eurasia Airport pickups and How to Book

Need a smooth transfer from the airport? Many hotels offer airport shuttle services. Grand Hotel Eurasia provides airport pick-up services to make your arrival and departure hassle-free.

To book an airport transfer, contact the hotel in advance, ideally at least 24 hours before your arrival. You can usually arrange this when you make your room reservation or by contacting the hotel directly. Provide your flight details, and the hotel will handle the rest.

Nearby MRT Station & Bus Stops

Getting around Almaty is easy with public transport. Here's information on nearby MRT stations and bus stops near Grand Hotel Eurasia:

  • Abay Metro Station: Approximately 2 km away.
  • Bus Stop "Hotel Kazakhstan": Several bus routes pass through this stop, about 500 meters from the hotel.

You can purchase a transport card at the metro stations or from kiosks. Payment is also accepted on buses.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do with the family? Almaty offers many attractions for all ages. Here are some nearby places to visit:

  • Kok-Tobe Hill: A popular spot with panoramic views, an amusement park, and a zoo. Distance: 5 km. Entry price: Free (cable car fee applies).
  • Central State Museum of the Republic of Kazakhstan: Explore the history and culture of Kazakhstan. Distance: 3 km. Entry price: $3.
  • 28 Panfilov Guardsmen Park: A beautiful park with monuments and memorials. Distance: 4 km. Entry price: Free.
  • Almaty Zoo: Home to a variety of animals from around the world. Distance: 6 km. Entry price: $5.
  • First President's Park: A scenic park with walking paths and a lake. Distance: 8 km. Entry price: Free.

Looking for more things to do nearby? See Traveloka’s best deals on activities and attractions!

Where to eat near Grand Hotel Eurasia (Almaty)

Exploring the local food scene is a must when you travel. Here are some great places to eat near Grand Hotel Eurasia:

Cafes/Restaurants:

  • Navat: A popular restaurant serving traditional Kazakh and Central Asian cuisine.
  • Line Brew: A modern restaurant and brewery with a diverse menu.
  • Del Papa: An Italian restaurant known for its pizzas and pasta.

Local Street Food:

  • Besbarmak: A traditional Kazakh dish of boiled meat and noodles.
  • Shashlik: Grilled skewers of marinated meat.
  • Lagman: A noodle dish with meat and vegetables.
  • Samsa: Baked pastries filled with meat or vegetables.
  • Baursaki: Fried dough balls, a popular snack.

Shopping places near Grand Hotel Eurasia (Almaty)

Need some retail therapy? Here are some shopping places near Grand Hotel Eurasia:

  • MEGA Alma-Ata: A large shopping mall with a variety of stores, restaurants, and entertainment options.
  • Dostyk Plaza: A modern shopping center with international brands and a cinema.
  • TSUM: A department store offering a range of goods, from clothing to electronics.

Other Places to Stay Near Grand Hotel Eurasia

Looking for alternative accommodations? Here are some other hotels near Grand Hotel Eurasia:

Luxury/5-6 Star Hotels Nearby:

  • The Ritz-Carlton, Almaty
  • InterContinental Almaty
  • Rixos Almaty Hotel

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on luxury hotels!

Four-Star Hotels Nearby:

  • Holiday Inn Almaty
  • Rahat Palace Hotel
  • Kazakhstan Hotel

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on four-star hotels!

Three-Star Hotels Nearby:

  • Hotel Uyut
  • Renion Park Hotel
  • Grand Aiser Hotel

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on three-star hotels!

Hotel availability and booking

Ready to book your stay at Grand Hotel Eurasia? Finding hotel availability and making reservations is easy with Traveloka. We offer a seamless booking experience, ensuring you get the best deals and a hassle-free process.

Book your room today through Traveloka and enjoy a comfortable and memorable stay!

All facilities in Grand Hotel Eurasia

Entertainment Facility Grand Hotel Eurasia
Entertainment Facility
Functional Hall Grand Hotel Eurasia
Functional Hall
Common Space Grand Hotel Eurasia
Common Space
Lobby Grand Hotel Eurasia
Lobby
Accommodation Services Grand Hotel Eurasia
Accommodation Services

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Express check-in
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Ballroom
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Nearby Facilities

  • Gift shop
  • Shops
  • Hair salon
  • ATM/Banking

Transportation

  • Ski Shuttle (Surcharge)
  • Area shuttle with surcharge

Sports and Recreations

  • Billiard
  • Fitness center

Food and Drinks

  • Snack bar

Things to Do

  • Sauna

Connectivity

  • Free WiFi

Business Facilities

  • Conference rooms

Accommodation Policy & General Information in Grand Hotel Eurasia

Check-in/Check-out Time

Check-in:
From 12:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 12:00 - to 12:00
Available rooms at Grand Hotel Eurasia
25
Number of floors in Grand Hotel Eurasia
6
Another facilities in Grand Hotel Eurasia
Laundry service, Newspaper in lobby, Express check-in, Luggage storage, Express check-out

Frequently asked question in Grand Hotel Eurasia

What are available facilities at Grand Hotel Eurasia?
There are top facilites at Grand Hotel Eurasia such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Grand Hotel Eurasia?
Check-in time at Grand Hotel Eurasia is staring from From 12:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Grand Hotel Eurasia?
Grand Hotel Eurasia is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Grand Hotel Eurasia have?
Grand Hotel Eurasia has 6 floors.
How many rooms are available at Grand Hotel Eurasia?
Grand Hotel Eurasia has 25 rooms in total.
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More Reviews from Other Guests in Grand Hotel Eurasia

Overall Ratings & Reviews Grand Hotel Eurasia

Traveloka (1)
Other sources (37)
5.4
Fair
From 37 reviews
Cleanliness

5.6

Room Comfort

4.8

Service and Facilites

6.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Grand Hotel Eurasia

Number of reviews per page
20
40
Top reviews
Maryam
icon-with Partner
with Partner
6.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Staff was helpful and room was relatively clean and comfortable. The hotel is close to food and stores. The room did not have a window though and the transport from the airport mentioned in the description of the hotel does not exist.
Nika
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Location is perfect- near everything and anything you need. 24 hours front desk is a lifesaver. Very friendly and knowledgeable staff. Rooms spacious with nice size comfortable beds. Strong WiFi. The only negative are bathrooms: everything was broken: toilet, sink, shower, plumbing. I also would prefer more soundproofing of the rooms.
Read More
Sergey
icon-Business with Friends
Business with Friends
2.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

My stay at this hotel was unsatisfactory. On the day of arrival, I was given a room without a window or any air conditioning or fan, and the room temperature was like that of a sauna. When I went to the reception to complain about it, the receptionist told me that in order to change rooms, I would have to pay 85,000 Uzbek som. I explained that I had already paid enough for the hotel. The next morning, when a different receptionist was on duty, I spoke with them again, and the new receptionist changed my room without asking for any additional payment. However, the TV in my new room didn’t work, and we chose not to complain about it. Additionally, if you assume that breakfast is included, you would be mistaken. At a 4-star hotel, I would expect breakfast to be included, but not at this one. The only positive aspect of this hotel is its location, close to the U.S. embassy, a shopping mall, and restaurants. I would rate this hotel as a 2-star motel.
Read More
Liya
icon-Business
Business
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Big thanks to all personnel, especially the receptionists who help guests with the check in process and helping with WiFi and the like. Great location, close to the USA embassy.
Davron
icon-Business
Business
2.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

This was a prepaid booking. Hotel reception refused to check me in, saying they did not receive the money from Expedia. A day later hotel sent me an email asking for feedback of my stay even though I was not checked in. I’ve never had a funny situation like this. They have not refunded my money until now.
Aftab
icon-Business
Business
2.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

It was worst staying , there is no room service for cleaning, no hot water coming to shower. After multiple complaints also staff ignored. Zero recommendations
anna
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Great location
anna
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Optimal location, worth for the price
AYDIN
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Never book this hotel. I booked this hotel for my mother-in-law in order for her to go to US consulate there. When they arrived, the hotel asked for more money saying that because we booked via Expedia, they don't get much money. They declined to pay more and the hotel called the cops and kicked my parents without a refund. Never ever book this hotel.
Read More
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 363 week(s) ago

Expedia Group verified review

“Tired” property. Only one floor of three looks satisfactory and dare to be called 3, not 4 stars. No proper working internet, scares food at breakfast. May be considered good for small money it costs. Do not expect a miracle: for that you are getting old and very firm mattress, worn out towels and bed linen, no mini bar and no safe at not refurbished floors. Anyway it is good from outside with marble and glass. Combined with Soviet stile shopping center at the first three floors. But cheap price ....
Read More
Verified traveler
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 392 week(s) ago

Expedia Group verified review

It was right across the street from a mall with lots of food choices.
Dennis
6.0
/10
Reviewed 517 week(s) ago

Expedia Group verified review

It is valued well for being so close to all the major attractions in Almaty. Directly across the street from the Dostyk Mall. Area is full of attractions all within easy walking distance from this Hotel. The staff are knowledgeable and most speak English very well. The rooms are clean and the buffet breakfast helps. The Grand Eurasia Hotel is being remodeled on the interior so it is a work in progress. So one could judge the hotel harshly or look at it as a bargain with name brand hotels being far more expensive in the area. With the currency valuation of the US Dollars to the Kazakh Tenge , I would say it is a nice value. It is a beautiful city with so many trees and the locals are so helpful. Many restaurants close by and all worth exploring. There is a restaurant attached to the Hotel which offers homemade cuisine so if one wishes you only need take the elevator down to the 1st floor and head out the hallway door and walk to the end of the hallway. It's cuisine is Kazakhstan which are made daily ! The deserts are pure heaven and one should try all. My personal favorite was a pastry filled with sweet banana. Everything on the menu is so tasty and of course made fresh daily throughout the day ! It is open from 0800 to 2100 hrs.
Read More
Verified traveler
icon-Family
Family
6.0
/10
Reviewed 518 week(s) ago

Expedia Group verified review

The hotel is near to mall, playgrounds for young children and across from US embassy, American citizen services. If you need to conduct business there, this hotel is great. Staff are kind and the breakfast is ample and served in a magnificent ballroom.
Verified traveler
2.0
/10
Reviewed 519 week(s) ago

Expedia Group verified review

Hot dirty room. TV quit working during my stay. Room was not cleaned fully by staff. Breakfast was poor.
NOBUO
icon-Business Family
Business Family
4.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

モールが近くなので予約しました。雑居ビルの5階がホテルの様です。宿泊部屋の直ぐ上がクラブで、音楽の騒音が一晩中気になります。冷蔵庫が壊れていたので、交換してもらうが持って来た冷蔵庫が衛生的にアウト。食品を入れられない程の中の汚れで結局、使用しませんでした。。テレビは最初から最後まで何故か使えませんでした。
Hoyoung
icon-Business
Business
2.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

너무 지저분하고 방음이 안됨. 옆방에서 말하는 소리와 수도물 트는 소리가 시끄러움. 침대가 오래되서 자고 일어나면 허리가 아픔. 샤워실 배수가 안되 물이 고임. 복도의 벽지는 찢어져 있고, 기본적인 생수도 달라고 해야 줌. 내 인생 최악의 호텔.
masera
icon-Business
Business
2.0
/10
Reviewed 114 week(s) ago

Hotels.com verified review

Chambre nettoyer 1 fois sur la semaine pas de petit déjeuner pas d eau en chambre douche cassé horrible
Yiu Wah
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

In general, the rooms are lacking of maintenance: no stable hot water supply, tap water is milky, air-conditioner isn't functioning properly, the bed and pillows aren't comfortable, and the toilet has odors. But the location is very good, near the big shopping mall Dostyk Plaza. And the front desk staff is helping, willing to change room for us. But the staff doesn't know how to register our stay in Almaty with the Immigration authorities, when this is a must for every tourist staying more than 5 days in the country.
Read More
티무르
4.0
/10
Reviewed 406 week(s) ago

Expedia Group verified review

도심 중심부에 있어, 주변편의시설 이용은 편안함 객실은 좀 오래되어서 쾌적성이 떨어짐 객실과 연회장 같은 층으로 프라이버시 좋지 않음 조식 제공시간이 너무 늦음 8~10시 제공으로 일찍 이동하는 손님은 사용불가
Sangho
6.0
/10
Reviewed 411 week(s) ago

Hotels.com verified review

the hotel is not clean. and breakfast was not good.
Number of reviews per page
20
40

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Lobby 4 Grand Hotel Eurasia

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Grand Hotel Eurasia

Traveloka (1)
Other sources (37)
5.4
Fair
From 37 reviews
Cleanliness

5.6

Room Comfort

4.8

Service and Facilites

6.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hotel Eurasia

Number of reviews per page
20
40
Top reviews
Maryam
icon-with Partner
with Partner
6.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Staff was helpful and room was relatively clean and comfortable. The hotel is close to food and stores. The room did not have a window though and the transport from the airport mentioned in the description of the hotel does not exist.
Nika
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Location is perfect- near everything and anything you need. 24 hours front desk is a lifesaver. Very friendly and knowledgeable staff. Rooms spacious with nice size comfortable beds. Strong WiFi. The only negative are bathrooms: everything was broken: toilet, sink, shower, plumbing. I also would prefer more soundproofing of the rooms.
Read More
Sergey
icon-Business with Friends
Business with Friends
2.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

My stay at this hotel was unsatisfactory. On the day of arrival, I was given a room without a window or any air conditioning or fan, and the room temperature was like that of a sauna. When I went to the reception to complain about it, the receptionist told me that in order to change rooms, I would have to pay 85,000 Uzbek som. I explained that I had already paid enough for the hotel. The next morning, when a different receptionist was on duty, I spoke with them again, and the new receptionist changed my room without asking for any additional payment. However, the TV in my new room didn’t work, and we chose not to complain about it. Additionally, if you assume that breakfast is included, you would be mistaken. At a 4-star hotel, I would expect breakfast to be included, but not at this one. The only positive aspect of this hotel is its location, close to the U.S. embassy, a shopping mall, and restaurants. I would rate this hotel as a 2-star motel.
Read More
Liya
icon-Business
Business
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Big thanks to all personnel, especially the receptionists who help guests with the check in process and helping with WiFi and the like. Great location, close to the USA embassy.
Davron
icon-Business
Business
2.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

This was a prepaid booking. Hotel reception refused to check me in, saying they did not receive the money from Expedia. A day later hotel sent me an email asking for feedback of my stay even though I was not checked in. I’ve never had a funny situation like this. They have not refunded my money until now.
Aftab
icon-Business
Business
2.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

It was worst staying , there is no room service for cleaning, no hot water coming to shower. After multiple complaints also staff ignored. Zero recommendations
anna
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Great location
anna
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Optimal location, worth for the price
AYDIN
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Never book this hotel. I booked this hotel for my mother-in-law in order for her to go to US consulate there. When they arrived, the hotel asked for more money saying that because we booked via Expedia, they don't get much money. They declined to pay more and the hotel called the cops and kicked my parents without a refund. Never ever book this hotel.
Read More
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 363 week(s) ago

Expedia Group verified review

“Tired” property. Only one floor of three looks satisfactory and dare to be called 3, not 4 stars. No proper working internet, scares food at breakfast. May be considered good for small money it costs. Do not expect a miracle: for that you are getting old and very firm mattress, worn out towels and bed linen, no mini bar and no safe at not refurbished floors. Anyway it is good from outside with marble and glass. Combined with Soviet stile shopping center at the first three floors. But cheap price ....
Read More
Verified traveler
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 392 week(s) ago

Expedia Group verified review

It was right across the street from a mall with lots of food choices.
Dennis
6.0
/10
Reviewed 517 week(s) ago

Expedia Group verified review

It is valued well for being so close to all the major attractions in Almaty. Directly across the street from the Dostyk Mall. Area is full of attractions all within easy walking distance from this Hotel. The staff are knowledgeable and most speak English very well. The rooms are clean and the buffet breakfast helps. The Grand Eurasia Hotel is being remodeled on the interior so it is a work in progress. So one could judge the hotel harshly or look at it as a bargain with name brand hotels being far more expensive in the area. With the currency valuation of the US Dollars to the Kazakh Tenge , I would say it is a nice value. It is a beautiful city with so many trees and the locals are so helpful. Many restaurants close by and all worth exploring. There is a restaurant attached to the Hotel which offers homemade cuisine so if one wishes you only need take the elevator down to the 1st floor and head out the hallway door and walk to the end of the hallway. It's cuisine is Kazakhstan which are made daily ! The deserts are pure heaven and one should try all. My personal favorite was a pastry filled with sweet banana. Everything on the menu is so tasty and of course made fresh daily throughout the day ! It is open from 0800 to 2100 hrs.
Read More
Verified traveler
icon-Family
Family
6.0
/10
Reviewed 518 week(s) ago

Expedia Group verified review

The hotel is near to mall, playgrounds for young children and across from US embassy, American citizen services. If you need to conduct business there, this hotel is great. Staff are kind and the breakfast is ample and served in a magnificent ballroom.
Verified traveler
2.0
/10
Reviewed 519 week(s) ago

Expedia Group verified review

Hot dirty room. TV quit working during my stay. Room was not cleaned fully by staff. Breakfast was poor.
NOBUO
icon-Business Family
Business Family
4.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

モールが近くなので予約しました。雑居ビルの5階がホテルの様です。宿泊部屋の直ぐ上がクラブで、音楽の騒音が一晩中気になります。冷蔵庫が壊れていたので、交換してもらうが持って来た冷蔵庫が衛生的にアウト。食品を入れられない程の中の汚れで結局、使用しませんでした。。テレビは最初から最後まで何故か使えませんでした。
Hoyoung
icon-Business
Business
2.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

너무 지저분하고 방음이 안됨. 옆방에서 말하는 소리와 수도물 트는 소리가 시끄러움. 침대가 오래되서 자고 일어나면 허리가 아픔. 샤워실 배수가 안되 물이 고임. 복도의 벽지는 찢어져 있고, 기본적인 생수도 달라고 해야 줌. 내 인생 최악의 호텔.
masera
icon-Business
Business
2.0
/10
Reviewed 114 week(s) ago

Hotels.com verified review

Chambre nettoyer 1 fois sur la semaine pas de petit déjeuner pas d eau en chambre douche cassé horrible
Yiu Wah
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

In general, the rooms are lacking of maintenance: no stable hot water supply, tap water is milky, air-conditioner isn't functioning properly, the bed and pillows aren't comfortable, and the toilet has odors. But the location is very good, near the big shopping mall Dostyk Plaza. And the front desk staff is helping, willing to change room for us. But the staff doesn't know how to register our stay in Almaty with the Immigration authorities, when this is a must for every tourist staying more than 5 days in the country.
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티무르
4.0
/10
Reviewed 406 week(s) ago

Expedia Group verified review

도심 중심부에 있어, 주변편의시설 이용은 편안함 객실은 좀 오래되어서 쾌적성이 떨어짐 객실과 연회장 같은 층으로 프라이버시 좋지 않음 조식 제공시간이 너무 늦음 8~10시 제공으로 일찍 이동하는 손님은 사용불가
Sangho
6.0
/10
Reviewed 411 week(s) ago

Hotels.com verified review

the hotel is not clean. and breakfast was not good.
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