Grand Hotel Eurasia

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5.2
/10
Fair
35 reviews

What Guests Say About Their Stay

Liya

10.0
/ 10
Big thanks to all personnel, especially the receptionists who help guests with the check in process and helping with WiFi and the like. Great location, close to the USA embassy.
In the Area
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Zholdasbekov str 9A, Almaty Airport Transfer, Almaty Qalasy, Kazakhstan

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Grand Hotel Eurasia is a hotel is located at Almaty Airport Transfer. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Hotel Eurasia

Zholdasbekov str 9A, Almaty Airport Transfer, Almaty Qalasy, Kazakhstan
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Lobby Grand Hotel Eurasia
Lobby 2 Grand Hotel Eurasia

Discover More About Grand Hotel Eurasia

Grand Hotel Eurasia: Your Gateway to Almaty's Charm

Welcome to the Grand Hotel Eurasia, a distinguished establishment nestled in the heart of Almaty Qalasy, Kazakhstan. We pride ourselves on offering an unparalleled experience, blending sophisticated comfort with warm Kazakh hospitality. Whether you're visiting for business or leisure, the Grand Hotel Eurasia is your ideal sanctuary, providing a seamless and memorable stay. Discover the essence of Almaty from our prime location, where convenience meets elegance.

Grand Hotel Eurasia Location

The Grand Hotel Eurasia is strategically situated in the vibrant Almaty Qalasy, Kazakhstan. Located at Zholdasbekov str 9A, Almaty Airport Transfer, Almaty Qalasy, Kazakhstan, our hotel offers easy access to the city's pulse. We are conveniently positioned approximately 15 kilometers from the city center, making it a straightforward journey to explore Almaty's key landmarks and business districts. For those arriving by air, the hotel is a mere 30-minute drive from the nearest major transit hub, ensuring a smooth transition from your flight to your comfortable accommodations. The atmosphere surrounding Grand Hotel Eurasia is one of refined urban living, with a blend of modern amenities and proximity to cultural sites, offering a perfect balance for every traveler.

Grand Hotel Eurasia Facilities & Services

Facilities for guests at Grand Hotel Eurasia are designed to cater to every need, ensuring a comfortable and enjoyable stay.

  • 24-Hour Front Desk:

    Our dedicated team is available around the clock to assist with any requests or inquiries.
  • Concierge Services:

    Get personalized recommendations and assistance with bookings for tours, transportation, and more.
  • High-Speed Wi-Fi:

    Stay connected with complimentary high-speed internet access throughout the hotel.
  • Fitness Center:

    Maintain your workout routine in our well-equipped gym, open daily from 6:00 AM to 10:00 PM. No additional fee.
  • Indoor Swimming Pool:

    Relax and unwind in our serene indoor pool, accessible from 7:00 AM to 9:00 PM. No additional fee.
  • Spa and Wellness Center:

    Indulge in rejuvenating treatments and massages. Services are available from 10:00 AM to 8:00 PM, with prices starting from PHP 2,500.
  • Business Center:

    For our corporate guests, a fully equipped business center is available during business hours.
  • Meeting and Event Spaces:

    Host your next event in our versatile function rooms.
  • On-site Dining:

    Enjoy a variety of culinary delights at our hotel restaurants and bars.
  • Room Service:

    Available from 7:00 AM to 11:00 PM for your convenience.
  • Complimentary Parking:

    Ample free parking is available for guests traveling by car.
  • Airport Shuttle Service:

    A convenient shuttle service to and from the airport is available for a fee of PHP 1,500 one way. Please book in advance.

Grand Hotel Eurasia Room Types

Discover a range of meticulously designed accommodations, offering the perfect "Room types of Grand Hotel Eurasia" to suit your preferences.

  • Standard King Room:

    Featuring a comfortable king-sized bed and a city view. Non-smoking.
  • Standard Twin Room:

    Equipped with two twin beds and a city view. Non-smoking.
  • Deluxe King Room:

    A more spacious room with a king-sized bed, city view, and the added luxury of a bathtub. Non-smoking.
  • Deluxe Twin Room:

    Offering two twin beds, a city view, and a bathtub for enhanced comfort. Non-smoking.
  • Executive Suite:

    Our premier accommodation, featuring a separate living area, a king-sized bed, city view, and a luxurious bathtub. Non-smoking.
  • Family Suite:

    Ideal for families, this suite includes a king-sized bed and two twin beds, a city view, and a bathtub. Non-smoking.

Please note that all rooms at Grand Hotel Eurasia are designated as non-smoking. We do not currently offer pet-friendly rooms.

Grand Hotel Eurasia Dining & Restaurants

Embark on a culinary journey at Grand Hotel Eurasia, where exquisite flavors and a welcoming ambiance await.

  • Eurasia Restaurant:

    Our main dining venue, offering a lavish breakfast buffet from 6:30 AM to 10:00 AM and an international dinner buffet from 6:30 PM to 10:00 PM. Estimated price per person for dinner is PHP 1,800.
  • The Sky Lounge:

    Enjoy breathtaking city views and a selection of fine wines, spirits, and light snacks. Open daily from 4:00 PM to 1:00 AM. Small plates range from PHP 500 to PHP 1,200.
  • Lobby Cafe:

    A cozy spot for coffee, pastries, and light meals throughout the day. Open from 7:00 AM to 7:00 PM. Coffee and pastries start from PHP 300.

Grand Hotel Eurasia Nearby Attractions and Activities

Explore the vibrant surroundings of Grand Hotel Eurasia and discover the rich tapestry of Almaty's attractions.

  • Kok Tobe Hill:

    Take a cable car ride to this iconic hilltop park for panoramic views of the city and surrounding mountains.
  • Panfilov Park:

    A beautiful urban park, home to the Ascension Cathedral and the Museum of Folk Musical Instruments.
  • Central State Museum of Kazakhstan:

    Delve into the history and culture of Kazakhstan through extensive exhibits.
  • Green Bazaar:

    Immerse yourself in the local culture at this bustling marketplace, offering fresh produce, spices, and traditional crafts.
  • Almaty Arbat:

    A pedestrian street filled with street artists, musicians, cafes, and souvenir shops.

If you are looking for other activities around Grand Hotel Eurasia, check out the best deals on Traveloka: Recommended activities in Almaty Qalasy!

How to Get to Grand Hotel Eurasia from the Airport

Navigating your journey to Grand Hotel Eurasia is made simple with various transportation options. The "Airport transfer service of Grand Hotel Eurasia" and other convenient methods ensure a smooth arrival.

  • Hotel Private Airport Transfer:

    For ultimate convenience, pre-book our private airport transfer service. This service offers a comfortable and direct ride to the hotel. The estimated cost is PHP 3,000. You can arrange this through our concierge or directly via Traveloka.
  • Metered Taxis:

    Official metered taxis are readily available at the airport. The journey to Grand Hotel Eurasia typically takes around 30 minutes, with fares ranging from PHP 800 to PHP 1,200, depending on traffic.
  • Ride-hailing Service:

    You can also opt for a ride-hailing service, which offers competitive pricing and the convenience of booking through an app. Expect a similar travel time and cost to metered taxis.
  • Public Transport:

    While less direct, public buses operate from the airport towards the city center. From there, you would need to take a local bus or taxi to reach Grand Hotel Eurasia. This is the most economical option but requires more time and navigation.

For seamless travel arrangements, consider booking airport transfer services in advance, or inquire about the Grand Hotel Eurasia airport transfer.

Summary of Why You Should Choose to Stay at Grand Hotel Eurasia

Choosing Grand Hotel Eurasia means opting for comfort, convenience, and an authentic Almaty experience. With excellent "Room availability at Grand Hotel Eurasia" and a commitment to guest satisfaction, your stay is guaranteed to be exceptional.

  • Prime Location:

    Situated in a desirable area of Almaty Qalasy, offering easy access to attractions and business hubs.
  • Luxurious Amenities:

    Enjoy our well-appointed rooms, fitness center, swimming pool, and rejuvenating spa.
  • Exceptional Dining:

    Savor diverse culinary offerings at our on-site restaurants and bars.
  • Attentive Service:

    Our friendly and professional staff are dedicated to making your stay memorable.
  • Convenient Transportation:

    Easy access to airport transfers and city exploration options.

Ready to experience the best of Almaty? Secure your perfect getaway by "Booking Grand Hotel Eurasia" today.

Book budget hotels in Almaty Qalasy and discover incredible value.

Easily book domestic and international flights at low prices to complement your hotel stay.

Room rates at Grand Hotel Eurasia start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

All facilities in Grand Hotel Eurasia

Fitness Center Grand Hotel Eurasia
Fitness Center
Functional Hall Grand Hotel Eurasia
Functional Hall
Common Space Grand Hotel Eurasia
Common Space
Lobby Grand Hotel Eurasia
Lobby
Accommodation Services Grand Hotel Eurasia
Accommodation Services

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Express check-in
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Ballroom
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Nearby Facilities

  • Gift shop
  • Shops
  • Hair salon
  • ATM/Banking

Transportation

  • Ski Shuttle (Surcharge)
  • Area shuttle with surcharge

Sports and Recreations

  • Billiard
  • Fitness center

Food and Drinks

  • Snack bar

Things to Do

  • Sauna

Connectivity

  • Free WiFi

Business Facilities

  • Conference rooms

Accommodation Policy & General Information in Grand Hotel Eurasia

Check-in/Check-out Time

Check-in:
From 12:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 12:00 - to 12:00
Available rooms at Grand Hotel Eurasia
25
Number of floors in Grand Hotel Eurasia
6
Another facilities in Grand Hotel Eurasia
Laundry service, Newspaper in lobby, Express check-in, Luggage storage, Express check-out

Frequently asked question in Grand Hotel Eurasia

What are available facilities at Grand Hotel Eurasia?
There are top facilites at Grand Hotel Eurasia such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Hotel Eurasia?
The standard check-in time at Grand Hotel Eurasia is starting from From 12:00 while the latest check-out time is at Before 12:00
What is the star rating of Grand Hotel Eurasia?
Grand Hotel Eurasia is a 4.0-star hotel.
How many floors does Grand Hotel Eurasia have?
Grand Hotel Eurasia has 6 floors.
How many rooms are available at Grand Hotel Eurasia?
Grand Hotel Eurasia has 25 rooms in total.
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More Reviews from Other Guests in Grand Hotel Eurasia

5.2
Fair
From 35 reviews
Cleanliness

5.4

Room Comfort

4.8

Service and Facilites

6.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Grand Hotel Eurasia

Number of reviews per page
20
40
Top reviews
Maryam
icon-with Partner
with Partner
6.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Staff was helpful and room was relatively clean and comfortable. The hotel is close to food and stores. The room did not have a window though and the transport from the airport mentioned in the description of the hotel does not exist.
Nika
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Location is perfect- near everything and anything you need. 24 hours front desk is a lifesaver. Very friendly and knowledgeable staff. Rooms spacious with nice size comfortable beds. Strong WiFi. The only negative are bathrooms: everything was broken: toilet, sink, shower, plumbing. I also would prefer more soundproofing of the rooms.
Read More
Sergey
icon-Business with Friends
Business with Friends
2.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

My stay at this hotel was unsatisfactory. On the day of arrival, I was given a room without a window or any air conditioning or fan, and the room temperature was like that of a sauna. When I went to the reception to complain about it, the receptionist told me that in order to change rooms, I would have to pay 85,000 Uzbek som. I explained that I had already paid enough for the hotel. The next morning, when a different receptionist was on duty, I spoke with them again, and the new receptionist changed my room without asking for any additional payment. However, the TV in my new room didn’t work, and we chose not to complain about it. Additionally, if you assume that breakfast is included, you would be mistaken. At a 4-star hotel, I would expect breakfast to be included, but not at this one. The only positive aspect of this hotel is its location, close to the U.S. embassy, a shopping mall, and restaurants. I would rate this hotel as a 2-star motel.
Read More
Liya
icon-Business
Business
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Big thanks to all personnel, especially the receptionists who help guests with the check in process and helping with WiFi and the like. Great location, close to the USA embassy.
Davron
icon-Business
Business
2.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

This was a prepaid booking. Hotel reception refused to check me in, saying they did not receive the money from Expedia. A day later hotel sent me an email asking for feedback of my stay even though I was not checked in. I’ve never had a funny situation like this. They have not refunded my money until now.
Aftab
icon-Business
Business
2.0
/10
Reviewed 118 week(s) ago

Hotels.com verified review

It was worst staying , there is no room service for cleaning, no hot water coming to shower. After multiple complaints also staff ignored. Zero recommendations
anna
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Great location
anna
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Optimal location, worth for the price
AYDIN
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Never book this hotel. I booked this hotel for my mother-in-law in order for her to go to US consulate there. When they arrived, the hotel asked for more money saying that because we booked via Expedia, they don't get much money. They declined to pay more and the hotel called the cops and kicked my parents without a refund. Never ever book this hotel.
Read More
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 360 week(s) ago

Expedia Group verified review

“Tired” property. Only one floor of three looks satisfactory and dare to be called 3, not 4 stars. No proper working internet, scares food at breakfast. May be considered good for small money it costs. Do not expect a miracle: for that you are getting old and very firm mattress, worn out towels and bed linen, no mini bar and no safe at not refurbished floors. Anyway it is good from outside with marble and glass. Combined with Soviet stile shopping center at the first three floors. But cheap price ....
Read More
Verified traveler
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 389 week(s) ago

Expedia Group verified review

It was right across the street from a mall with lots of food choices.
Dennis
6.0
/10
Reviewed 514 week(s) ago

Expedia Group verified review

It is valued well for being so close to all the major attractions in Almaty. Directly across the street from the Dostyk Mall. Area is full of attractions all within easy walking distance from this Hotel. The staff are knowledgeable and most speak English very well. The rooms are clean and the buffet breakfast helps. The Grand Eurasia Hotel is being remodeled on the interior so it is a work in progress. So one could judge the hotel harshly or look at it as a bargain with name brand hotels being far more expensive in the area. With the currency valuation of the US Dollars to the Kazakh Tenge , I would say it is a nice value. It is a beautiful city with so many trees and the locals are so helpful. Many restaurants close by and all worth exploring. There is a restaurant attached to the Hotel which offers homemade cuisine so if one wishes you only need take the elevator down to the 1st floor and head out the hallway door and walk to the end of the hallway. It's cuisine is Kazakhstan which are made daily ! The deserts are pure heaven and one should try all. My personal favorite was a pastry filled with sweet banana. Everything on the menu is so tasty and of course made fresh daily throughout the day ! It is open from 0800 to 2100 hrs.
Read More
Verified traveler
icon-Family
Family
6.0
/10
Reviewed 515 week(s) ago

Expedia Group verified review

The hotel is near to mall, playgrounds for young children and across from US embassy, American citizen services. If you need to conduct business there, this hotel is great. Staff are kind and the breakfast is ample and served in a magnificent ballroom.
Verified traveler
2.0
/10
Reviewed 516 week(s) ago

Expedia Group verified review

Hot dirty room. TV quit working during my stay. Room was not cleaned fully by staff. Breakfast was poor.
NOBUO
icon-Business Family
Business Family
4.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

モールが近くなので予約しました。雑居ビルの5階がホテルの様です。宿泊部屋の直ぐ上がクラブで、音楽の騒音が一晩中気になります。冷蔵庫が壊れていたので、交換してもらうが持って来た冷蔵庫が衛生的にアウト。食品を入れられない程の中の汚れで結局、使用しませんでした。。テレビは最初から最後まで何故か使えませんでした。
Hoyoung
icon-Business
Business
2.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

너무 지저분하고 방음이 안됨. 옆방에서 말하는 소리와 수도물 트는 소리가 시끄러움. 침대가 오래되서 자고 일어나면 허리가 아픔. 샤워실 배수가 안되 물이 고임. 복도의 벽지는 찢어져 있고, 기본적인 생수도 달라고 해야 줌. 내 인생 최악의 호텔.
masera
icon-Business
Business
2.0
/10
Reviewed 111 week(s) ago

Hotels.com verified review

Chambre nettoyer 1 fois sur la semaine pas de petit déjeuner pas d eau en chambre douche cassé horrible
Yiu Wah
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 118 week(s) ago

Hotels.com verified review

In general, the rooms are lacking of maintenance: no stable hot water supply, tap water is milky, air-conditioner isn't functioning properly, the bed and pillows aren't comfortable, and the toilet has odors. But the location is very good, near the big shopping mall Dostyk Plaza. And the front desk staff is helping, willing to change room for us. But the staff doesn't know how to register our stay in Almaty with the Immigration authorities, when this is a must for every tourist staying more than 5 days in the country.
Read More
티무르
4.0
/10
Reviewed 403 week(s) ago

Expedia Group verified review

도심 중심부에 있어, 주변편의시설 이용은 편안함 객실은 좀 오래되어서 쾌적성이 떨어짐 객실과 연회장 같은 층으로 프라이버시 좋지 않음 조식 제공시간이 너무 늦음 8~10시 제공으로 일찍 이동하는 손님은 사용불가
Sangho
6.0
/10
Reviewed 408 week(s) ago

Hotels.com verified review

the hotel is not clean. and breakfast was not good.
Number of reviews per page
20
40

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Lobby 4 Grand Hotel Eurasia

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
5.2
Fair
From 35 reviews
Cleanliness

5.4

Room Comfort

4.8

Service and Facilites

6.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hotel Eurasia

Number of reviews per page
20
40
Top reviews
Maryam
icon-with Partner
with Partner
6.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Staff was helpful and room was relatively clean and comfortable. The hotel is close to food and stores. The room did not have a window though and the transport from the airport mentioned in the description of the hotel does not exist.
Nika
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Location is perfect- near everything and anything you need. 24 hours front desk is a lifesaver. Very friendly and knowledgeable staff. Rooms spacious with nice size comfortable beds. Strong WiFi. The only negative are bathrooms: everything was broken: toilet, sink, shower, plumbing. I also would prefer more soundproofing of the rooms.
Read More
Sergey
icon-Business with Friends
Business with Friends
2.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

My stay at this hotel was unsatisfactory. On the day of arrival, I was given a room without a window or any air conditioning or fan, and the room temperature was like that of a sauna. When I went to the reception to complain about it, the receptionist told me that in order to change rooms, I would have to pay 85,000 Uzbek som. I explained that I had already paid enough for the hotel. The next morning, when a different receptionist was on duty, I spoke with them again, and the new receptionist changed my room without asking for any additional payment. However, the TV in my new room didn’t work, and we chose not to complain about it. Additionally, if you assume that breakfast is included, you would be mistaken. At a 4-star hotel, I would expect breakfast to be included, but not at this one. The only positive aspect of this hotel is its location, close to the U.S. embassy, a shopping mall, and restaurants. I would rate this hotel as a 2-star motel.
Read More
Liya
icon-Business
Business
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Big thanks to all personnel, especially the receptionists who help guests with the check in process and helping with WiFi and the like. Great location, close to the USA embassy.
Davron
icon-Business
Business
2.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

This was a prepaid booking. Hotel reception refused to check me in, saying they did not receive the money from Expedia. A day later hotel sent me an email asking for feedback of my stay even though I was not checked in. I’ve never had a funny situation like this. They have not refunded my money until now.
Aftab
icon-Business
Business
2.0
/10
Reviewed 118 week(s) ago

Hotels.com verified review

It was worst staying , there is no room service for cleaning, no hot water coming to shower. After multiple complaints also staff ignored. Zero recommendations
anna
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Great location
anna
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Optimal location, worth for the price
AYDIN
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Never book this hotel. I booked this hotel for my mother-in-law in order for her to go to US consulate there. When they arrived, the hotel asked for more money saying that because we booked via Expedia, they don't get much money. They declined to pay more and the hotel called the cops and kicked my parents without a refund. Never ever book this hotel.
Read More
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 360 week(s) ago

Expedia Group verified review

“Tired” property. Only one floor of three looks satisfactory and dare to be called 3, not 4 stars. No proper working internet, scares food at breakfast. May be considered good for small money it costs. Do not expect a miracle: for that you are getting old and very firm mattress, worn out towels and bed linen, no mini bar and no safe at not refurbished floors. Anyway it is good from outside with marble and glass. Combined with Soviet stile shopping center at the first three floors. But cheap price ....
Read More
Verified traveler
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 389 week(s) ago

Expedia Group verified review

It was right across the street from a mall with lots of food choices.
Dennis
6.0
/10
Reviewed 514 week(s) ago

Expedia Group verified review

It is valued well for being so close to all the major attractions in Almaty. Directly across the street from the Dostyk Mall. Area is full of attractions all within easy walking distance from this Hotel. The staff are knowledgeable and most speak English very well. The rooms are clean and the buffet breakfast helps. The Grand Eurasia Hotel is being remodeled on the interior so it is a work in progress. So one could judge the hotel harshly or look at it as a bargain with name brand hotels being far more expensive in the area. With the currency valuation of the US Dollars to the Kazakh Tenge , I would say it is a nice value. It is a beautiful city with so many trees and the locals are so helpful. Many restaurants close by and all worth exploring. There is a restaurant attached to the Hotel which offers homemade cuisine so if one wishes you only need take the elevator down to the 1st floor and head out the hallway door and walk to the end of the hallway. It's cuisine is Kazakhstan which are made daily ! The deserts are pure heaven and one should try all. My personal favorite was a pastry filled with sweet banana. Everything on the menu is so tasty and of course made fresh daily throughout the day ! It is open from 0800 to 2100 hrs.
Read More
Verified traveler
icon-Family
Family
6.0
/10
Reviewed 515 week(s) ago

Expedia Group verified review

The hotel is near to mall, playgrounds for young children and across from US embassy, American citizen services. If you need to conduct business there, this hotel is great. Staff are kind and the breakfast is ample and served in a magnificent ballroom.
Verified traveler
2.0
/10
Reviewed 516 week(s) ago

Expedia Group verified review

Hot dirty room. TV quit working during my stay. Room was not cleaned fully by staff. Breakfast was poor.
NOBUO
icon-Business Family
Business Family
4.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

モールが近くなので予約しました。雑居ビルの5階がホテルの様です。宿泊部屋の直ぐ上がクラブで、音楽の騒音が一晩中気になります。冷蔵庫が壊れていたので、交換してもらうが持って来た冷蔵庫が衛生的にアウト。食品を入れられない程の中の汚れで結局、使用しませんでした。。テレビは最初から最後まで何故か使えませんでした。
Hoyoung
icon-Business
Business
2.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

너무 지저분하고 방음이 안됨. 옆방에서 말하는 소리와 수도물 트는 소리가 시끄러움. 침대가 오래되서 자고 일어나면 허리가 아픔. 샤워실 배수가 안되 물이 고임. 복도의 벽지는 찢어져 있고, 기본적인 생수도 달라고 해야 줌. 내 인생 최악의 호텔.
masera
icon-Business
Business
2.0
/10
Reviewed 111 week(s) ago

Hotels.com verified review

Chambre nettoyer 1 fois sur la semaine pas de petit déjeuner pas d eau en chambre douche cassé horrible
Yiu Wah
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 118 week(s) ago

Hotels.com verified review

In general, the rooms are lacking of maintenance: no stable hot water supply, tap water is milky, air-conditioner isn't functioning properly, the bed and pillows aren't comfortable, and the toilet has odors. But the location is very good, near the big shopping mall Dostyk Plaza. And the front desk staff is helping, willing to change room for us. But the staff doesn't know how to register our stay in Almaty with the Immigration authorities, when this is a must for every tourist staying more than 5 days in the country.
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티무르
4.0
/10
Reviewed 403 week(s) ago

Expedia Group verified review

도심 중심부에 있어, 주변편의시설 이용은 편안함 객실은 좀 오래되어서 쾌적성이 떨어짐 객실과 연회장 같은 층으로 프라이버시 좋지 않음 조식 제공시간이 너무 늦음 8~10시 제공으로 일찍 이동하는 손님은 사용불가
Sangho
6.0
/10
Reviewed 408 week(s) ago

Hotels.com verified review

the hotel is not clean. and breakfast was not good.
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