Grand Hotel Eurasia

Hotels
5.2
/10
Fair
28 reviews

What Guests Say About Their Stay

Liya

10.0
/ 10
Big thanks to all personnel, especially the receptionists who help guests with the check in process and helping with WiFi and the like. Great location, close to the USA embassy.
In the Area
See Map
Zholdasbekov str 9A, Almaty Airport Transfer, Almaty Qalasy, Kazakhstan

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Grand Hotel Eurasia is a hotel is located at Almaty Airport Transfer. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Grand Hotel Eurasia

Zholdasbekov str 9A, Almaty Airport Transfer, Almaty Qalasy, Kazakhstan
Discover More Places
Lobby Grand Hotel Eurasia
Lobby 2 Grand Hotel Eurasia

Discover More About Grand Hotel Eurasia

General


Near Sunkar International Ski Jump Complex

Location


With a stay at Grand Hotel Eurasia, you'll be centrally located in Almaty, within a 15-minute drive of Shymbulak Ski Resort and Dostyk Plaza. This ski hotel is 0.5 mi (0.8 km) from National Museum of Kazakhstan and 0.5 mi (0.8 km) from Presidential Palace.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Dostyk Plaza - 0.2 km / 0.1 mi
Central State Museum - 0.6 km / 0.4 mi
National Museum of Kazakhstan - 0.7 km / 0.4 mi
Presidential Palace - 0.7 km / 0.5 mi
Colibri - 0.9 km / 0.6 mi
Kok Tobe Cable Car - 1.2 km / 0.7 mi
Geology Museum - 1.3 km / 0.8 mi
Republic Square - 1.3 km / 0.8 mi
Kazakhstan Independence Monument - 1.3 km / 0.8 mi
Respublika Alanghy - 1.3 km / 0.8 mi
Lermontov Russian Drama Theatre - 1.9 km / 1.2 mi
Nedelka Park - 2.3 km / 1.4 mi
Almaty Opera House - 2.3 km / 1.5 mi
28 Panfilov Heroes Memorial Park - 2.8 km / 1.8 mi
Almaty Cathedral - 3 km / 1.9 mi

The preferred airport for Grand Hotel Eurasia is Almaty (ALA-Almaty Intl.) - 17 km / 10.5 mi

Facilities


After a day on the slopes, enjoy recreational amenities including a sauna and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Business Facilities


Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Almaty? This hotel has 1184 square feet (110 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Satisfy your appetite at the hotel's café, which features a bar/lounge. Dining is also available at the coffee shop/cafe.

Rooms


Make yourself at home in one of the 25 guestrooms featuring refrigerators and minibars. 38-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

All facilities in Grand Hotel Eurasia

Fitness Center Grand Hotel Eurasia
Fitness Center
Functional Hall Grand Hotel Eurasia
Functional Hall
Common Space Grand Hotel Eurasia
Common Space
Lobby Grand Hotel Eurasia
Lobby
Accommodation Services Grand Hotel Eurasia
Accommodation Services

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Express check-in
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Ballroom
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Transportation

  • Ski shuttle
  • Area shuttle
  • Airport transfer

Nearby Facilities

  • Gift shop
  • Hair salon
  • ATM/Banking

Things to Do

  • Shops
  • Sauna

Sports and Recreations

  • Billiard
  • Fitness center

Food and Drinks

  • Snack bar

Connectivity

  • Free WiFi

Business Facilities

  • Conference rooms

Accommodation Policy & General Information in Grand Hotel Eurasia

Check-in/Check-out Time

Check-in:
From 12:00
Check-out:
Before 12:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, No cribs (infant beds) available
  • Airport shuttle fee: KZT 3500 per vehicle (one-way)
  • Airport shuttle fee per child: KZT 3500.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 12:00 - to 12:00
Available rooms at Grand Hotel Eurasia
25
Number of floors in Grand Hotel Eurasia
6
Another facilities in Grand Hotel Eurasia
Laundry service, Newspaper in lobby, Express check-in, Luggage storage, Express check-out

Frequently asked question in Grand Hotel Eurasia

What are available facilities at Grand Hotel Eurasia?
There are top facilites at Grand Hotel Eurasia such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Hotel Eurasia?
The standard check-in time at Grand Hotel Eurasia is starting from From 12:00 while the latest check-out time is at Before 12:00
What is the star rating of Grand Hotel Eurasia?
Grand Hotel Eurasia is a 4.0-star hotel.
How many floors does Grand Hotel Eurasia have?
Grand Hotel Eurasia has 6 floors.
How many rooms are available at Grand Hotel Eurasia?
Grand Hotel Eurasia has 25 rooms in total.
See All

More Reviews from Other Guests in Grand Hotel Eurasia

5.2
Fair
From 28 reviews
Cleanliness

5.2

Room Comfort

4.6

Service and Facilites

6.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hotel Eurasia

Number of reviews per page
20
40
Top reviews
Maryam
icon-with Partner
with Partner
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Staff was helpful and room was relatively clean and comfortable. The hotel is close to food and stores. The room did not have a window though and the transport from the airport mentioned in the description of the hotel does not exist.
Nika
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Location is perfect- near everything and anything you need. 24 hours front desk is a lifesaver. Very friendly and knowledgeable staff. Rooms spacious with nice size comfortable beds. Strong WiFi. The only negative are bathrooms: everything was broken: toilet, sink, shower, plumbing. I also would prefer more soundproofing of the rooms.
Read More
Sergey
icon-Business with Friends
Business with Friends
2.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

My stay at this hotel was unsatisfactory. On the day of arrival, I was given a room without a window or any air conditioning or fan, and the room temperature was like that of a sauna. When I went to the reception to complain about it, the receptionist told me that in order to change rooms, I would have to pay 85,000 Uzbek som. I explained that I had already paid enough for the hotel. The next morning, when a different receptionist was on duty, I spoke with them again, and the new receptionist changed my room without asking for any additional payment. However, the TV in my new room didn’t work, and we chose not to complain about it. Additionally, if you assume that breakfast is included, you would be mistaken. At a 4-star hotel, I would expect breakfast to be included, but not at this one. The only positive aspect of this hotel is its location, close to the U.S. embassy, a shopping mall, and restaurants. I would rate this hotel as a 2-star motel.
Read More
Liya
icon-Business
Business
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Big thanks to all personnel, especially the receptionists who help guests with the check in process and helping with WiFi and the like. Great location, close to the USA embassy.
Davron
icon-Business
Business
2.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

This was a prepaid booking. Hotel reception refused to check me in, saying they did not receive the money from Expedia. A day later hotel sent me an email asking for feedback of my stay even though I was not checked in. I’ve never had a funny situation like this. They have not refunded my money until now.
Aftab
icon-Business
Business
2.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

It was worst staying , there is no room service for cleaning, no hot water coming to shower. After multiple complaints also staff ignored. Zero recommendations
anna
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Great location
anna
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Optimal location, worth for the price
AYDIN
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Never book this hotel. I booked this hotel for my mother-in-law in order for her to go to US consulate there. When they arrived, the hotel asked for more money saying that because we booked via Expedia, they don't get much money. They declined to pay more and the hotel called the cops and kicked my parents without a refund. Never ever book this hotel.
Read More
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

“Tired” property. Only one floor of three looks satisfactory and dare to be called 3, not 4 stars. No proper working internet, scares food at breakfast. May be considered good for small money it costs. Do not expect a miracle: for that you are getting old and very firm mattress, worn out towels and bed linen, no mini bar and no safe at not refurbished floors. Anyway it is good from outside with marble and glass. Combined with Soviet stile shopping center at the first three floors. But cheap price ....
Read More
Verified traveler
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 379 week(s) ago

Expedia Group verified review

It was right across the street from a mall with lots of food choices.
Dennis
6.0
/10
Reviewed 504 week(s) ago

Expedia Group verified review

It is valued well for being so close to all the major attractions in Almaty. Directly across the street from the Dostyk Mall. Area is full of attractions all within easy walking distance from this Hotel. The staff are knowledgeable and most speak English very well. The rooms are clean and the buffet breakfast helps. The Grand Eurasia Hotel is being remodeled on the interior so it is a work in progress. So one could judge the hotel harshly or look at it as a bargain with name brand hotels being far more expensive in the area. With the currency valuation of the US Dollars to the Kazakh Tenge , I would say it is a nice value. It is a beautiful city with so many trees and the locals are so helpful. Many restaurants close by and all worth exploring. There is a restaurant attached to the Hotel which offers homemade cuisine so if one wishes you only need take the elevator down to the 1st floor and head out the hallway door and walk to the end of the hallway. It's cuisine is Kazakhstan which are made daily ! The deserts are pure heaven and one should try all. My personal favorite was a pastry filled with sweet banana. Everything on the menu is so tasty and of course made fresh daily throughout the day ! It is open from 0800 to 2100 hrs.
Read More
Verified traveler
icon-Family
Family
6.0
/10
Reviewed 505 week(s) ago

Expedia Group verified review

The hotel is near to mall, playgrounds for young children and across from US embassy, American citizen services. If you need to conduct business there, this hotel is great. Staff are kind and the breakfast is ample and served in a magnificent ballroom.
Verified traveler
2.0
/10
Reviewed 506 week(s) ago

Expedia Group verified review

Hot dirty room. TV quit working during my stay. Room was not cleaned fully by staff. Breakfast was poor.
NOBUO
icon-Business Family
Business Family
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

モールが近くなので予約しました。雑居ビルの5階がホテルの様です。宿泊部屋の直ぐ上がクラブで、音楽の騒音が一晩中気になります。冷蔵庫が壊れていたので、交換してもらうが持って来た冷蔵庫が衛生的にアウト。食品を入れられない程の中の汚れで結局、使用しませんでした。。テレビは最初から最後まで何故か使えませんでした。
Hoyoung
icon-Business
Business
2.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

너무 지저분하고 방음이 안됨. 옆방에서 말하는 소리와 수도물 트는 소리가 시끄러움. 침대가 오래되서 자고 일어나면 허리가 아픔. 샤워실 배수가 안되 물이 고임. 복도의 벽지는 찢어져 있고, 기본적인 생수도 달라고 해야 줌. 내 인생 최악의 호텔.
masera
icon-Business
Business
2.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

Chambre nettoyer 1 fois sur la semaine pas de petit déjeuner pas d eau en chambre douche cassé horrible
Yiu Wah
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

In general, the rooms are lacking of maintenance: no stable hot water supply, tap water is milky, air-conditioner isn't functioning properly, the bed and pillows aren't comfortable, and the toilet has odors. But the location is very good, near the big shopping mall Dostyk Plaza. And the front desk staff is helping, willing to change room for us. But the staff doesn't know how to register our stay in Almaty with the Immigration authorities, when this is a must for every tourist staying more than 5 days in the country.
Read More
티무르
4.0
/10
Reviewed 393 week(s) ago

Expedia Group verified review

도심 중심부에 있어, 주변편의시설 이용은 편안함 객실은 좀 오래되어서 쾌적성이 떨어짐 객실과 연회장 같은 층으로 프라이버시 좋지 않음 조식 제공시간이 너무 늦음 8~10시 제공으로 일찍 이동하는 손님은 사용불가
Sangho
6.0
/10
Reviewed 398 week(s) ago

Hotels.com verified review

the hotel is not clean. and breakfast was not good.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Grand Hotel Eurasia

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
5.2
Fair
From 28 reviews
Cleanliness

5.2

Room Comfort

4.6

Service and Facilites

6.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hotel Eurasia

Number of reviews per page
20
40
Top reviews
Maryam
icon-with Partner
with Partner
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Staff was helpful and room was relatively clean and comfortable. The hotel is close to food and stores. The room did not have a window though and the transport from the airport mentioned in the description of the hotel does not exist.
Nika
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Location is perfect- near everything and anything you need. 24 hours front desk is a lifesaver. Very friendly and knowledgeable staff. Rooms spacious with nice size comfortable beds. Strong WiFi. The only negative are bathrooms: everything was broken: toilet, sink, shower, plumbing. I also would prefer more soundproofing of the rooms.
Read More
Sergey
icon-Business with Friends
Business with Friends
2.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

My stay at this hotel was unsatisfactory. On the day of arrival, I was given a room without a window or any air conditioning or fan, and the room temperature was like that of a sauna. When I went to the reception to complain about it, the receptionist told me that in order to change rooms, I would have to pay 85,000 Uzbek som. I explained that I had already paid enough for the hotel. The next morning, when a different receptionist was on duty, I spoke with them again, and the new receptionist changed my room without asking for any additional payment. However, the TV in my new room didn’t work, and we chose not to complain about it. Additionally, if you assume that breakfast is included, you would be mistaken. At a 4-star hotel, I would expect breakfast to be included, but not at this one. The only positive aspect of this hotel is its location, close to the U.S. embassy, a shopping mall, and restaurants. I would rate this hotel as a 2-star motel.
Read More
Liya
icon-Business
Business
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Big thanks to all personnel, especially the receptionists who help guests with the check in process and helping with WiFi and the like. Great location, close to the USA embassy.
Davron
icon-Business
Business
2.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

This was a prepaid booking. Hotel reception refused to check me in, saying they did not receive the money from Expedia. A day later hotel sent me an email asking for feedback of my stay even though I was not checked in. I’ve never had a funny situation like this. They have not refunded my money until now.
Aftab
icon-Business
Business
2.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

It was worst staying , there is no room service for cleaning, no hot water coming to shower. After multiple complaints also staff ignored. Zero recommendations
anna
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Great location
anna
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Optimal location, worth for the price
AYDIN
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Never book this hotel. I booked this hotel for my mother-in-law in order for her to go to US consulate there. When they arrived, the hotel asked for more money saying that because we booked via Expedia, they don't get much money. They declined to pay more and the hotel called the cops and kicked my parents without a refund. Never ever book this hotel.
Read More
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

“Tired” property. Only one floor of three looks satisfactory and dare to be called 3, not 4 stars. No proper working internet, scares food at breakfast. May be considered good for small money it costs. Do not expect a miracle: for that you are getting old and very firm mattress, worn out towels and bed linen, no mini bar and no safe at not refurbished floors. Anyway it is good from outside with marble and glass. Combined with Soviet stile shopping center at the first three floors. But cheap price ....
Read More
Verified traveler
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 379 week(s) ago

Expedia Group verified review

It was right across the street from a mall with lots of food choices.
Dennis
6.0
/10
Reviewed 504 week(s) ago

Expedia Group verified review

It is valued well for being so close to all the major attractions in Almaty. Directly across the street from the Dostyk Mall. Area is full of attractions all within easy walking distance from this Hotel. The staff are knowledgeable and most speak English very well. The rooms are clean and the buffet breakfast helps. The Grand Eurasia Hotel is being remodeled on the interior so it is a work in progress. So one could judge the hotel harshly or look at it as a bargain with name brand hotels being far more expensive in the area. With the currency valuation of the US Dollars to the Kazakh Tenge , I would say it is a nice value. It is a beautiful city with so many trees and the locals are so helpful. Many restaurants close by and all worth exploring. There is a restaurant attached to the Hotel which offers homemade cuisine so if one wishes you only need take the elevator down to the 1st floor and head out the hallway door and walk to the end of the hallway. It's cuisine is Kazakhstan which are made daily ! The deserts are pure heaven and one should try all. My personal favorite was a pastry filled with sweet banana. Everything on the menu is so tasty and of course made fresh daily throughout the day ! It is open from 0800 to 2100 hrs.
Read More
Verified traveler
icon-Family
Family
6.0
/10
Reviewed 505 week(s) ago

Expedia Group verified review

The hotel is near to mall, playgrounds for young children and across from US embassy, American citizen services. If you need to conduct business there, this hotel is great. Staff are kind and the breakfast is ample and served in a magnificent ballroom.
Verified traveler
2.0
/10
Reviewed 506 week(s) ago

Expedia Group verified review

Hot dirty room. TV quit working during my stay. Room was not cleaned fully by staff. Breakfast was poor.
NOBUO
icon-Business Family
Business Family
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

モールが近くなので予約しました。雑居ビルの5階がホテルの様です。宿泊部屋の直ぐ上がクラブで、音楽の騒音が一晩中気になります。冷蔵庫が壊れていたので、交換してもらうが持って来た冷蔵庫が衛生的にアウト。食品を入れられない程の中の汚れで結局、使用しませんでした。。テレビは最初から最後まで何故か使えませんでした。
Hoyoung
icon-Business
Business
2.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

너무 지저분하고 방음이 안됨. 옆방에서 말하는 소리와 수도물 트는 소리가 시끄러움. 침대가 오래되서 자고 일어나면 허리가 아픔. 샤워실 배수가 안되 물이 고임. 복도의 벽지는 찢어져 있고, 기본적인 생수도 달라고 해야 줌. 내 인생 최악의 호텔.
masera
icon-Business
Business
2.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

Chambre nettoyer 1 fois sur la semaine pas de petit déjeuner pas d eau en chambre douche cassé horrible
Yiu Wah
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

In general, the rooms are lacking of maintenance: no stable hot water supply, tap water is milky, air-conditioner isn't functioning properly, the bed and pillows aren't comfortable, and the toilet has odors. But the location is very good, near the big shopping mall Dostyk Plaza. And the front desk staff is helping, willing to change room for us. But the staff doesn't know how to register our stay in Almaty with the Immigration authorities, when this is a must for every tourist staying more than 5 days in the country.
Read More
티무르
4.0
/10
Reviewed 393 week(s) ago

Expedia Group verified review

도심 중심부에 있어, 주변편의시설 이용은 편안함 객실은 좀 오래되어서 쾌적성이 떨어짐 객실과 연회장 같은 층으로 프라이버시 좋지 않음 조식 제공시간이 너무 늦음 8~10시 제공으로 일찍 이동하는 손님은 사용불가
Sangho
6.0
/10
Reviewed 398 week(s) ago

Hotels.com verified review

the hotel is not clean. and breakfast was not good.
Number of reviews per page
20
40