What do past guests say about Comfort Gardens?

Comfort Gardens is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Comfort Gardens

Name: Comfort Gardens
Address: No 34, UN Cresent, P.O. Box 1813, Karura, Westlands, Nairobi, Kenya, 00621, No 34, UN Cresent, Nairobi, 00621, Kenya
Rating: 7

Guest Houses

7.0

/10

Pleasant

31 reviews

What Guests Say About Their Stay

Boris

10.0

/ 10

Staff is fantastic. Grounds are pretty, hotel is a bit dated but great value for money. Very conveniently located adjacent to Village Market mall. They also arrange safaris.

Kerry

10.0

/ 10

Perfect for our needs, attentive staff, lovely grounds and close to village Market.

Verified traveler

10.0

/ 10

Pleasant and quiet hotel/guesthouse. Rooms are simple and clean. Staff very kind and helpfull. Nice hanging out in garden.

In the Area

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No 34, UN Cresent, P.O. Box 1813, Karura, Westlands, Nairobi, Kenya, 00621

Main Facilities

WiFi

In Nairobi (Gigiri)

Available Room Types in Comfort Gardens

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Comfort Gardens Address: Map & Location

No 34, UN Cresent, P.O. Box 1813, Karura, Westlands, Nairobi, Kenya, 00621

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General

In Nairobi (Gigiri)

Location

With a stay at Comfort Gardens in Nairobi (Gigiri), you'll be within a 15-minute walk of United Nations Office at Nairobi and Embassy of Sweden. This guesthouse is 11.7 mi (18.9 km) from Nairobi National Park and 8.7 mi (13.9 km) from Thika Road Mall.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Village Market - 0.1 km / 0.1 mi
Embassy of Sweden - 0.4 km / 0.2 mi
Embassy of the United States of America - 0.9 km / 0.5 mi
Embassy of Italy - 0.9 km / 0.6 mi
Banana Hill Art Gallery - 1 km / 0.6 mi
United Nations Office at Nairobi - 1.1 km / 0.7 mi
Embassy of the Kingdom of Morocco - 1.1 km / 0.7 mi
World Agroforestry Centre - 1.9 km / 1.2 mi
High Commission of Canada - 1.9 km / 1.2 mi
Rosslyn Riviera Mall - 2.2 km / 1.4 mi
Two Rivers Mall - 3.1 km / 1.9 mi
Funscapes Theme Park - 3.5 km / 2.2 mi
Karura Forest - 2.7 km / 1.6 mi
The Aga Khan University Hospital - 5.8 km / 3.6 mi
Westgate Shopping Mall - 6 km / 3.7 mi

The nearest airports are:
Nairobi (WIL-Wilson) - 13.7 km / 8.5 mi
Jomo Kenyatta Intl. Airport (NBO) - 29.9 km / 18.6 mi

The preferred airport for Comfort Gardens is Jomo Kenyatta Intl. Airport (NBO).

Facilities

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this guesthouse include complimentary wireless internet access, concierge services, and a picnic area.

Business Facilities

Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The guesthouse also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge.

Rooms

Make yourself at home in one of the 48 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

All facilities in Comfort Gardens

Swimming Pool

Functional Hall

Common Space

Lobby

Exterior

Things to Do

Picnic area
Garden
Barbecue
Sun loungers

Public Facilities

Smoke-free area
Safety deposit box
Coffee/tea in lobby

Transportation

Airport transfer
Storage

General

Parking
Terrace

Hotel Services

Laundry service
Concierge

Business Facilities

Meeting rooms
Business facilities

Connectivity

Free WiFi

Accommodation Policy & General Information in Comfort Gardens

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

24-hour pool access
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:

09:00 - 23:00

Check-out:

Before 12:00

Airport shuttle fee: KES 3900 per person (one-way)
Airport shuttle fee per child: KES 2500 (one-way), (from 1 to 10 years old)
Pet fee: KES 2500 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Allowed

Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Cashless transactions are available, Contactless check-in is available, Essential workers only - NO, No elevators

General Information

Popular Facilities	WiFi
Check-In / Check-Out Time	From 09:00 - 23:00 - to 12:00
Available rooms at Comfort Gardens	48
Another facilities in Comfort Gardens	Picnic area, Garden, Barbecue, Sun loungers, Smoke-free area

Frequently asked question in Comfort Gardens

What are available facilities at Comfort Gardens?

There are top facilites at Comfort Gardens such as WiFi. (some may require extra charges)

What Time is Check In & Check Out at Comfort Gardens?

Check-in time at Comfort Gardens is staring from 09:00 - 23:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

What is The Star Hotel Classification of Comfort Gardens?

Comfort Gardens is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many rooms are available at Comfort Gardens?

Comfort Gardens has 48 rooms in total.

Does Comfort Gardens provide airport transfer?

Yes, Comfort Gardens provides airport transfer upon request. Please contact the hotel directly for more information.

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More Reviews from Other Guests in Comfort Gardens

Overall Ratings & Reviews Comfort Gardens

Other sources (31)

7.0

Pleasant

From 31 reviews

Cleanliness

7.2

Room Comfort

6.2

Location

8.8

Service and Facilites

7.4

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Traveler Reviews Comfort Gardens

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Top reviews

chukuemeka

Business

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Clean room

Tania

2.0

/10

Reviewed 100 week(s) ago

Expedia Group verified review

It was too expensive for what was provided. I made the huge mistake of booking through Expedia. I originally did so to get my visa not knowing it was non refundable. When I realized I was paying twice what I should have I tried to cancel and the hotel refused to cancel without penalty. I would not return to this property nor use Expedia again to get a hotel booking. I felt cheated and it impacted my entire experience. Non refundable is a terrible policy. My family runs a bnb in the US and we allow people to cancel if something comes up and they can’t make it. I felt cheated having overplayed for a property where the internet did not work well and it colored my entire experience.

Boris

Business

10.0

/10

Reviewed 110 week(s) ago

Hotels.com verified review

Staff is fantastic. Grounds are pretty, hotel is a bit dated but great value for money. Very conveniently located adjacent to Village Market mall. They also arrange safaris.

Kerry

10.0

/10

Reviewed 127 week(s) ago

Expedia Group verified review

Perfect for our needs, attentive staff, lovely grounds and close to village Market.

Jacqueline

6.0

/10

Reviewed 133 week(s) ago

Expedia Group verified review

I am sorry to say this, but I was turned off even before I arrived. In the ride to the hotel, the driver (sent by the hotel) passed us a phone because the front desk wanted to speak to us to tell us we would be moved to a "sister property" and then moved to the hotel we actually booked the next morning. Very odd way to handle a "reservation", but I suspect it is not unusual for Kenya, because this happened to other people I know, at other hotels (including the much-ritzier Trademark). When you have been travelling for 24 hours and are tired and stressed about the work you have to do in the following days, this is not what you want to hear. In this case, we adamantly refused and were given the rooms we booked. There was no explanation and no apology. This has never happened to me before, and I found this really unacceptable.

Rolando

Business

10.0

/10

Reviewed 192 week(s) ago

Expedia Group verified review

Very, very safe

tomasz

Leisure Family

8.0

/10

Reviewed 197 week(s) ago

Expedia Group verified review

This was a nice small hotel and staff were great. Breakfast had a buffet with many selections. Very close to Village mall and many embassies. The one downfall was size of rooms for a family.

Verified traveler

10.0

/10

Reviewed 380 week(s) ago

Hotels.com verified review

Pleasant and quiet hotel/guesthouse. Rooms are simple and clean. Staff very kind and helpfull. Nice hanging out in garden.

Ann

8.0

/10

Reviewed 446 week(s) ago

Expedia Group verified review

I was welcomed with fresh watermelon juice when I checked in. What a nice surprise. Staff was totally wonderful. Every single person I encountered went out of their way.

Verified traveler

8.0

/10

Reviewed 480 week(s) ago

Expedia Group verified review

like the proximity to Village Market. Very quiet with attentive staff

Susan

8.0

/10

Reviewed 487 week(s) ago

Expedia Group verified review

One night stay, Very comfortable room, lovely balcony.

Lars

10.0

/10

Reviewed 495 week(s) ago

Hotels.com verified review

Nice hotel with nice garden. Not your typical boring sanitized international chain hotel. Walking distance from the UN.

Verified traveler

6.0

/10

Reviewed 537 week(s) ago

Hotels.com verified review

This hotel is comfortable without being special. The room and bathroom were small, but adequate. However; the room and comfort would benefit by having tea and coffee making facilities in the room. It is conveniently located to the Village market for food and shopping (10 minute walk).

W Robert

6.0

/10

Reviewed 603 week(s) ago

Hotels.com verified review

This was basically a "good enough" place. Hard bed, small bathroom, but very good location if you need to get to UNON or Village Market. Nice staff.

UN Consultant

2.0

/10

Reviewed 608 week(s) ago

Hotels.com verified review

I am here on a short term visit to UN. The Hotel was chosen by the UN and almost all the guests were visitors to the UN like me. The Hotel is actually a fair walk from the UN and not as close as advertised. Food is very basic and quite overpriced for what you get. the room was clean and the staff reasonably polite although I suffered similar problems to other reviewers. They tried to charge me twice and only relented when I produced my Hotes.com receipt and were not very attentive or guest friendly. The hotel in any other location would not be more than £50 per night, there are far far better and cheaper alternatives a relatively short distance away. Whilst the UN gives them all their business they will continue to overcharge and deliver less than satisfactory service.

4.0

/10

Reviewed 652 week(s) ago

Hotels.com verified review

I had made a booking in advance. When I arrived, I was given a room that was right next to the reception area, with amenities that were not of the same standard as described on the website. The room was exceedingly noisy, as you could hear all the conversations in the reception area. The cleanliness of the room was also sub-standard. I was told that this was "the last remaining room". They charged the same rate for this room as for the other rooms in the guesthouse and were unwilling to adjust the rate when I pointed out that the quality of the room was not the same as the rooms they advertised on their website. The second and third night I was given another room, after having insisted that the first room was not acceptable.

Carole

6.0

/10

Reviewed 666 week(s) ago

Expedia Group verified review

We stayed here for 1 night July 12, 2013 prior to our safari and arrived late & left very early the next morning. Once we arrived, we were so exhausted from 15+ hours of travel, that we ate a quick meal (which was great), and then went to bed right away. We did have a bit of confusion of charging for our stay (which was already paid through Expedia), but once we showed our email confirmation, it was okay. Service from staff was excellent. We were impressed by the honesty of a waitress who served us dinner and returned our change the next morning at breakfast (not realizing it was a tip for her). Our only qualm was that the walls were so thin, you could hear everyone nearby walking and talking since we were on the ground floor. The room we were in was average (definitely not the new executive room) and it suited our needs for a quick stay. Overall, the hotel grounds & service were much better than actual room itself. For what we paid, we expected the room to be nicer. Not amazing value when all we needed was a comfortable bed.

Traveller

4.0

/10

Reviewed 674 week(s) ago

Expedia Group verified review

A confused place. Though I had booked myself into a suite the staff had no clue about it and put me into a lower category room. No phone in the room, hot and cold water mixer out of order, no clothes racks or towel racks in the bathroom Internet connection was an issue and I had to try several rooms to find one where the connection was reasonable. The staff are pleasant and helpful but the management needs tuning up. Good location if you have business with the UN very conveniently located for shopping at the Village Market in Nairobi

6.0

/10

Reviewed 689 week(s) ago

Expedia Group verified review

Decent guesthouse walking distance from UN HQ, US Embassy and Village Market Mall (excellent Masai market on Fridays!). Good if you need to be at UN. Nice enough place but fairly basic. No AC and limited number of fans so a bit warm. Nice pool and grounds.

Domenico

Business

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Everything well, nice staff and environment. Only bad thing i've been charged extra 10 usd for a small delay because i had to report my luggage didn't arrive.

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