Diplomat Diani Beach Resort

Hotels
6.4
/10
Pleasant
18 reviews

What Guests Say About Their Stay

Yana

10.0
/ 10
Very nice hotel. Awesome breakfast, clean pool. Very friendly accomodating people . Good internet, hot water and internet

Verified traveler

10.0
/ 10
A budget hotel that is clean. Basically, you get what you pay for; it isn't a luxury hotel and that is reflected in the price.

Yana

10.0
/ 10
Room is very pretty. Hot water, very cold AC, plentiful breakfast, amazing clean pool, very quiet. Very nice staff, always ready to help. Good internet
In the Area
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Diani Beach Road, Ukunda, Msambweni, Kwale, Kenya

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Diplomat Diani Beach Resort is a hotel is located at Ukunda. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Diplomat Diani Beach Resort

Diani Beach Road, Ukunda, Msambweni, Kwale, Kenya
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Lobby Diplomat Diani Beach Resort
Exterior 2 Diplomat Diani Beach Resort

Discover More About Diplomat Diani Beach Resort

General


Near Diani Beach

Location


With a stay at Diplomat Diani Beach Resort in Diani Beach, you'll be 0.4 mi (0.7 km) from Diani Beach and 9 mi (14.4 km) from Tiwi Beach. This hotel is 13.2 mi (21.2 km) from Shimba Hills National Reserve and 22.5 mi (36.2 km) from Fort Jesus.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Diani Beach - 0.4 km / 0.2 mi
Galu Kinondo Beach - 1.9 km / 1.2 mi
Colobus Conservation - 2.3 km / 1.4 mi
Diani Snake Park - 5.4 km / 3.3 mi
BoraBora Wildlife Park - 7.1 km / 4.4 mi
Kaya Kinondo Sacred Forest - 7.9 km / 4.9 mi
Kongo Mosque - 8.8 km / 5.5 mi
Chale Beach - 13.4 km / 8.3 mi
Tiwi Beach - 14.4 km / 9 mi
Shimba Hills National Reserve - 21.2 km / 13.2 mi
Mombasa Marine National Park - 27.5 km / 17.1 mi
Funzi Beach - 35.1 km / 21.8 mi
Holy Ghost Cathedral - 35.4 km / 22 mi
Two Tusks - 35.9 km / 22.3 mi
Jain Temple - 36 km / 22.4 mi

The nearest airports are:
Ukunda (UKA) - 4.8 km / 3 mi
Mombasa (MBA-Moi Intl.) - 45.3 km / 28.1 mi

Facilities


Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.

Rooms


Make yourself at home in one of the 40 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include ceiling fans, and housekeeping is provided daily.

All facilities in Diplomat Diani Beach Resort

Bar, Cafe and Lounge Diplomat Diani Beach Resort
Bar, Cafe and Lounge
Swimming Pool Diplomat Diani Beach Resort
Swimming Pool
Functional Hall Diplomat Diani Beach Resort
Functional Hall
Common Space Diplomat Diani Beach Resort
Common Space
Lobby Diplomat Diani Beach Resort
Lobby

Things to Do

  • Outdoor pool
  • Picnic area
  • Garden
  • Barbecue

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Luggage storage
  • 24-hour Receptionist

Food and Drinks

  • Buffet breakfast
  • Breakfast
  • Snack bar

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference center

Transportation

  • Bus/truck parking
  • Airport transfer

General

  • Rooftop terrace
  • Parking

Public Facilities

  • Smoke-free area
  • Coffee/tea in lobby

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Diplomat Diani Beach Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Check-in/Check-out Time

Check-in:
12:00 - 00:00
Check-out:
Before 10:00

  • Airport shuttle fee: KES 5000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Beach nearby, Essential workers only - NO, No elevators

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 12:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Diplomat Diani Beach Resort
40
Another facilities in Diplomat Diani Beach Resort
Outdoor pool, Picnic area, Garden, Barbecue, Laundry service

Frequently asked question in Diplomat Diani Beach Resort

What are available facilities at Diplomat Diani Beach Resort?
There are top facilites at Diplomat Diani Beach Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Diplomat Diani Beach Resort?
The standard check-in time at Diplomat Diani Beach Resort is starting from 12:00 - 00:00 while the latest check-out time is at Before 10:00
Does Diplomat Diani Beach Resort provide breakfast?
Yes, Diplomat Diani Beach Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Diplomat Diani Beach Resort?
Diplomat Diani Beach Resort is a 3.5-star hotel.
How many rooms are available at Diplomat Diani Beach Resort?
Diplomat Diani Beach Resort has 40 rooms in total.
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More Reviews from Other Guests in Diplomat Diani Beach Resort

6.4
Pleasant
From 18 reviews
Cleanliness

6.6

Room Comfort

5.8

Service and Facilites

6.4

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Most Relevant
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Traveler Reviews Diplomat Diani Beach Resort

Number of reviews per page
20
40
Top reviews
Manon
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 279 week(s) ago

Hotels.com verified review

Ok for 3 nights. The breakfast included is minimal We didn’t have hot shower but was ok because it was hot too. Lots of power breakdown during the stay. The swimming pool is ok but sunbed very old. The staff is friendly. Room clean. No mosquito net during our stay. Just 10 minutes walk from the beach.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 331 week(s) ago

Expedia Group verified review

The hotel didnt have my reservation placed so I had a problem in the beginning.But the supervisors was friendly and helped us sort out the issue. Overall the other days run smoothly once we had our room the next day.
Verified traveler
icon-with Partner
with Partner
2.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

I don't know where to start. First at all, it is not resort. It is like apartment village. When we checked in, they tried to give us a tiny room with single bed without fan (we booked studio with kitchen). We did not accept it, they gave us another one. Room was dirty. Fan or wifi did not work. Kitchen had 2 plates and cups, no stove or even water heater. Sink did not come water. Shower comes salty water directly from ocean. Laundry service by hands, dirty towels and sheets. It is not beach front, you need to walk 7min to beach middle of bush. Breakfast. Cold beans, cold pasta, chapata, sausage, cabbage, eggs. Bread sometimes, nothing to put on. One time had raw meatballs. If you are vegetarian, there is nothing for you to eat. First day we arrived we were tired and wanted to eat in “resort restaurant". They had many pages menu, but only they could serve was chicken, rice and fries. Total 8usd plate 1 chickenleg and rice, you have to wait 1,5 hours to come. Waiters brings the bill for you at the same time with a food, and rushing you to pay before you even touch your plate. Second and third night same thing, only chicken. We spoke directly with manager, that go supermarket and buy vegetables,meat, fish.. 4 nights, had only chicken. Waiter begging, please take chicken.. We took tuktuk to ukunda and ate delicious food with 2usd/plate. We asked stove and cooked our meals rest of the days. Bar they served mojito, no ice or alcohol, most bad my life. GO SOMEWHERE ELSE!!
Read More
Yana
icon-with Partner
with Partner
10.0
/10
Reviewed 334 week(s) ago

Hotels.com verified review

Very nice hotel. Awesome breakfast, clean pool. Very friendly accomodating people . Good internet, hot water and internet
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 335 week(s) ago

Expedia Group verified review

A budget hotel that is clean. Basically, you get what you pay for; it isn't a luxury hotel and that is reflected in the price.
LenseYadete
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 335 week(s) ago

Expedia Group verified review

I had a great time. Very welcoming and comforting stuff. Available 24 hours attending our needs. Property is clean and the rooms are also ok. The tap water is soo salty, couldn't even wash my mouth with it. My only disappointment is the breakfast menu. Only one or two meals are available due to lack of ingredients. But the shefs tried to make the best from what they had. But all in all, we had a great time.
Read More
Yana
icon-with Partner
with Partner
10.0
/10
Reviewed 337 week(s) ago

Hotels.com verified review

Room is very pretty. Hot water, very cold AC, plentiful breakfast, amazing clean pool, very quiet. Very nice staff, always ready to help. Good internet
A.K
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 352 week(s) ago

Expedia Group verified review

No mosquito net and couldn't sleep. .. We canceled but no refundation. ..
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 372 week(s) ago

Expedia Group verified review

Very nice breakfast well done staff friendly,good rooms apart from bath room no cold water well equipped kitchen .
Catherine
icon-
8.0
/10
Reviewed 277 week(s) ago

Hotels.com verified review

Am Anfang gab es Schwierigkeiten wegen der Buchung, weil erst wurde ich vom Taxifahrer ins Bright Star gefahren. Nach langer Diskussion wurde ich dann in das Diplomat hotel gefahren. Da war natürlich alles super und sauber
Majbritt
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 326 week(s) ago

Hotels.com verified review

Hotellet var overbooket, så de kunne ikke tilbyde os det vi havde booket, ej heller en seng hver. Vi har også sendt en klage til hotels.com vedrørende dette, men mangler fortsat svar.
Verified traveler
2.0
/10
Reviewed 331 week(s) ago

Expedia Group verified review

We should have been able to predict how bad it would be by the fact that the hotel did not respond to two messages from us and repeated phone calls before we arrived. We should have cancelled then and there. We had selected the option to pay the hotel directly, and when we checked in (late at night) we were given the impression that we had to pay the full amount upfront. So we did. Huge mistake. The WiFi did not reach our room, despite being promised WiFi in our room and all public areas. Even in reception, the WiFi would keep cutting out. Electricity kept cutting out too. The fan in our room was fixed to the wall in an awkward way that did not allow us to position it to blow on us. The lights in the flat were red (yes, seriously, red!) so we couldn't even read in the evening. The breakfast was awful, and the cutlery provided was dirty (it had bits of food on it - disgusting). Turns out, we were the lucky ones. Other guests were complaining that they did not even have water in their room to shower. Other guests were turned away because they were overbooked (despite having already paid online). The manager's attitude was horrific. His response: "This is Africa." Long story short, Expedia arranged for us to relocate to another hotel. However, Diplomat Diani Beach Resort has still failed to refund us for the nights that we did not stay there, despite being instructed by Expedia to issue us with a refund. Stay away, and definitely don't pick the pay direct option.
Read More
Ivo
icon-
4.0
/10
Reviewed 331 week(s) ago

Hotels.com verified review

Located a bit away “from everything”. One guy at reception was very service minded, the rest terribly slow. Things not to like: Breakfast is from 7:30 to 10, but if you come after 9 half the dishes are gone including juice. On request for more I was given the same answer two days in a row; get up earlier! Seriously...? WiFi is terrible, on/off every 5 seconds. The drinkingwater they provide in rooms taste like 1942. Water in shower/tap is salty. In total quite a boring place that will never reach any form for heydays. Will not stay again.
Read More
Catherine
icon-with Partner
with Partner
2.0
/10
Reviewed 337 week(s) ago

Hotels.com verified review

No water shower not possible we have to find an other place to Stay
You’ve read all the top reviews.
Number of reviews per page
20
40

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Others 4 Diplomat Diani Beach Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.4
Pleasant
From 18 reviews
Cleanliness

6.6

Room Comfort

5.8

Service and Facilites

6.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Diplomat Diani Beach Resort

Number of reviews per page
20
40
Top reviews
Manon
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 279 week(s) ago

Hotels.com verified review

Ok for 3 nights. The breakfast included is minimal We didn’t have hot shower but was ok because it was hot too. Lots of power breakdown during the stay. The swimming pool is ok but sunbed very old. The staff is friendly. Room clean. No mosquito net during our stay. Just 10 minutes walk from the beach.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 331 week(s) ago

Expedia Group verified review

The hotel didnt have my reservation placed so I had a problem in the beginning.But the supervisors was friendly and helped us sort out the issue. Overall the other days run smoothly once we had our room the next day.
Verified traveler
icon-with Partner
with Partner
2.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

I don't know where to start. First at all, it is not resort. It is like apartment village. When we checked in, they tried to give us a tiny room with single bed without fan (we booked studio with kitchen). We did not accept it, they gave us another one. Room was dirty. Fan or wifi did not work. Kitchen had 2 plates and cups, no stove or even water heater. Sink did not come water. Shower comes salty water directly from ocean. Laundry service by hands, dirty towels and sheets. It is not beach front, you need to walk 7min to beach middle of bush. Breakfast. Cold beans, cold pasta, chapata, sausage, cabbage, eggs. Bread sometimes, nothing to put on. One time had raw meatballs. If you are vegetarian, there is nothing for you to eat. First day we arrived we were tired and wanted to eat in “resort restaurant". They had many pages menu, but only they could serve was chicken, rice and fries. Total 8usd plate 1 chickenleg and rice, you have to wait 1,5 hours to come. Waiters brings the bill for you at the same time with a food, and rushing you to pay before you even touch your plate. Second and third night same thing, only chicken. We spoke directly with manager, that go supermarket and buy vegetables,meat, fish.. 4 nights, had only chicken. Waiter begging, please take chicken.. We took tuktuk to ukunda and ate delicious food with 2usd/plate. We asked stove and cooked our meals rest of the days. Bar they served mojito, no ice or alcohol, most bad my life. GO SOMEWHERE ELSE!!
Read More
Yana
icon-with Partner
with Partner
10.0
/10
Reviewed 334 week(s) ago

Hotels.com verified review

Very nice hotel. Awesome breakfast, clean pool. Very friendly accomodating people . Good internet, hot water and internet
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 335 week(s) ago

Expedia Group verified review

A budget hotel that is clean. Basically, you get what you pay for; it isn't a luxury hotel and that is reflected in the price.
LenseYadete
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 335 week(s) ago

Expedia Group verified review

I had a great time. Very welcoming and comforting stuff. Available 24 hours attending our needs. Property is clean and the rooms are also ok. The tap water is soo salty, couldn't even wash my mouth with it. My only disappointment is the breakfast menu. Only one or two meals are available due to lack of ingredients. But the shefs tried to make the best from what they had. But all in all, we had a great time.
Read More
Yana
icon-with Partner
with Partner
10.0
/10
Reviewed 337 week(s) ago

Hotels.com verified review

Room is very pretty. Hot water, very cold AC, plentiful breakfast, amazing clean pool, very quiet. Very nice staff, always ready to help. Good internet
A.K
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 352 week(s) ago

Expedia Group verified review

No mosquito net and couldn't sleep. .. We canceled but no refundation. ..
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 372 week(s) ago

Expedia Group verified review

Very nice breakfast well done staff friendly,good rooms apart from bath room no cold water well equipped kitchen .
Catherine
icon-
8.0
/10
Reviewed 277 week(s) ago

Hotels.com verified review

Am Anfang gab es Schwierigkeiten wegen der Buchung, weil erst wurde ich vom Taxifahrer ins Bright Star gefahren. Nach langer Diskussion wurde ich dann in das Diplomat hotel gefahren. Da war natürlich alles super und sauber
Majbritt
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 326 week(s) ago

Hotels.com verified review

Hotellet var overbooket, så de kunne ikke tilbyde os det vi havde booket, ej heller en seng hver. Vi har også sendt en klage til hotels.com vedrørende dette, men mangler fortsat svar.
Verified traveler
2.0
/10
Reviewed 331 week(s) ago

Expedia Group verified review

We should have been able to predict how bad it would be by the fact that the hotel did not respond to two messages from us and repeated phone calls before we arrived. We should have cancelled then and there. We had selected the option to pay the hotel directly, and when we checked in (late at night) we were given the impression that we had to pay the full amount upfront. So we did. Huge mistake. The WiFi did not reach our room, despite being promised WiFi in our room and all public areas. Even in reception, the WiFi would keep cutting out. Electricity kept cutting out too. The fan in our room was fixed to the wall in an awkward way that did not allow us to position it to blow on us. The lights in the flat were red (yes, seriously, red!) so we couldn't even read in the evening. The breakfast was awful, and the cutlery provided was dirty (it had bits of food on it - disgusting). Turns out, we were the lucky ones. Other guests were complaining that they did not even have water in their room to shower. Other guests were turned away because they were overbooked (despite having already paid online). The manager's attitude was horrific. His response: "This is Africa." Long story short, Expedia arranged for us to relocate to another hotel. However, Diplomat Diani Beach Resort has still failed to refund us for the nights that we did not stay there, despite being instructed by Expedia to issue us with a refund. Stay away, and definitely don't pick the pay direct option.
Read More
Ivo
icon-
4.0
/10
Reviewed 331 week(s) ago

Hotels.com verified review

Located a bit away “from everything”. One guy at reception was very service minded, the rest terribly slow. Things not to like: Breakfast is from 7:30 to 10, but if you come after 9 half the dishes are gone including juice. On request for more I was given the same answer two days in a row; get up earlier! Seriously...? WiFi is terrible, on/off every 5 seconds. The drinkingwater they provide in rooms taste like 1942. Water in shower/tap is salty. In total quite a boring place that will never reach any form for heydays. Will not stay again.
Read More
Catherine
icon-with Partner
with Partner
2.0
/10
Reviewed 337 week(s) ago

Hotels.com verified review

No water shower not possible we have to find an other place to Stay
You’ve read all the top reviews.
Number of reviews per page
20
40