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Hotel Troy Nairobi
Hotels
7.8
/10
Pleasant
129 reviews
What Guests Say About Their Stay
Monique
10.0
/ 10
This came recommended to me by a new acquaintance. Highly recommend for an out of the way, tucked in a wooded area to truly relax away from the city center. Near the national park, BOMAS, and regional Wilson Airport. Great service. Internet is intermittent, but manageable within the main reception/restaurant area and rooms above. Very clean!
Khipani
10.0
/ 10
Homely as usual. A few good changes all around. Food was fantastic. Staff were very friendly.
Bruce
10.0
/ 10
Gorgeous hotel for the price and the area. Staff was super friendly. We had to book another night earlier in our trip as well and the staff was very accommodating. Meals were good and food prices were very reasonable.
In the Area
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73 Magadi Road, Mugumu-Ini, Langata, Nairobi, Kenya, 00509
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
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Available Room Types in Hotel Troy Nairobi
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Hotel Troy Nairobi Address: Map & Location
73 Magadi Road, Mugumu-Ini, Langata, Nairobi, Kenya, 00509
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Location
Staying at Hotel Troy Nairobi is a good choice when you are visiting Mugumu-Ini.
About Hotel Troy Nairobi
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Troy Nairobi.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Troy Nairobi exclusively for you.
With all facilities offered, Hotel Troy Nairobi is the right place to stay.
All facilities in Hotel Troy Nairobi
Others
Things to Do
- Beach umbrella
- Outdoor pool
- Picnic area
- Garden
- Barbecue
- Discounted Fitness Center
- Pool cabanas
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Wedding service
- Luggage storage
- 24-hour Receptionist
Public Facilities
- Others
- Restaurant
- Safety deposit box
Business Facilities
- Meeting facilities
- Business center
- Conference center
General
- Smoking area
- Terrace
Family-friendly Facilities
- Children pool
Food and Drinks
- Bar
Transportation
- Shopping center shuttle (surcharge)
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Hotel Troy Nairobi
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
11:00 - 23:30
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk |
Check-In / Check-Out Time | From 11:00 - 23:30 - to 10:00 |
Available rooms at Hotel Troy Nairobi | 24 |
Another facilities in Hotel Troy Nairobi | Beach umbrella, Outdoor pool, Picnic area, Garden, Barbecue |
Frequently asked question in Hotel Troy Nairobi
What are available facilities at Hotel Troy Nairobi?
There are top facilites at Hotel Troy Nairobi such as Swimming Pool, Restaurant, 24-Hour Front Desk. (some may require extra charges)
What Time is Check In & Check Out at Hotel Troy Nairobi?
Check-in time at Hotel Troy Nairobi is staring from 11:00 - 23:30 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Hotel Troy Nairobi?
Hotel Troy Nairobi is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Hotel Troy Nairobi?
Hotel Troy Nairobi has 24 rooms in total.
What do past guests say about Hotel Troy Nairobi?
Hotel Troy Nairobi is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in Hotel Troy Nairobi
Other sources (129)
7.8
Pleasant
From 129 reviews
Cleanliness
8.0
Room Comfort
7.0
Location
6.8
Service and Facilites
8.6
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Traveler Reviews Hotel Troy Nairobi
Number of reviews per page
20
40
Top reviews
Verified traveler
4.0
/10
Reviewed 54 week(s) ago
Hotels.com verified review
It seemed like this place just opened and was not ready for guests, but they did not have power when I arrived, which was a big let down after traveling from the US for over a day. They also didn't have internet for a while, until they got power back and after I asked. Not a bad place, maybe it'll get better with time. The food and service was good!
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Megan
Leisure with Children
10.0
/10
Reviewed 100 week(s) ago
Expedia Group verified review
Lovely staff and beautiful grounds. Highly recommended.
Rebecca
Business and Leisure with Friends
4.0
/10
Reviewed 136 week(s) ago
Expedia Group verified review
We were so disappointed in the Hotel Troy, we left after one night. Many things were broken in my room, there were ants crawling all over the floor. The staff were very pleasant but way too few, so service was quite poor. Tea at breakfast the next morning took one hour to receive. I tried numerous times through emails and phone calls to speak with hotel management but still have not heard back from anyone regarding my concerns. I hope they'll do better! It's a pretty property.
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Virginie
Leisure Family
6.0
/10
Reviewed 165 week(s) ago
Expedia Group verified review
The cottage room was nice and pretty, with a little common area with couches and a kitchenette. The double room on the other side, not so much. Very hard to sleep because of the dogs barking or wimping most of the night and very basic room.
The place is sadly run down, garden might have been beautiful in the past but could use some maintenance and the dining room is cold and unfriendly. Food was not the best we had. Still a good option if you just want a room to sleep and don’t want to spend too much. This is also conveniently located next to the elephant orphanage, the giraffe center and Nairobi National Park.
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Helen
Friends and Family
6.0
/10
Reviewed 187 week(s) ago
Hotels.com verified review
The checkin process was disappointing as they couldn’t find my reservation for a while. Internet is very spotty. Staff are friendly but everything else was mediocre.
Monique
10.0
/10
Reviewed 193 week(s) ago
Hotels.com verified review
This came recommended to me by a new acquaintance. Highly recommend for an out of the way, tucked in a wooded area to truly relax away from the city center. Near the national park, BOMAS, and regional Wilson Airport. Great service. Internet is intermittent, but manageable within the main reception/restaurant area and rooms above. Very clean!
Read More
Maria
Friends and Family
8.0
/10
Reviewed 208 week(s) ago
Hotels.com verified review
The stay was great and the staff were very friendly. We had a nice relaxing day round the pool. The cottage was spacious and the setting was beautiful in the shade of the trees
Verified traveler
Friends and Family
8.0
/10
Reviewed 218 week(s) ago
Hotels.com verified review
The hotel was good.
Verified traveler
Leisure
2.0
/10
Reviewed 253 week(s) ago
Expedia Group verified review
It is like a disco, loud noise day and night.
I chose the hotel because it is secluded
and promised to be quiet, but the opposite
is true.
Khipani
Friends and Family
10.0
/10
Reviewed 261 week(s) ago
Hotels.com verified review
Homely as usual. A few good changes all around. Food was fantastic. Staff were very friendly.
susan diane
Friends and Family
8.0
/10
Reviewed 299 week(s) ago
Hotels.com verified review
Hotel Troy is in a convenient location near Galleria Mall and Nairobi National Park. The staff is very welcoming and helpful, although their service in the restaurant was very slow and inattentive. Rooms were clean and comfortable and it was clear that they aim to please their customers. We enjoyed our stay and if in the area will definitely stay again.
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Josette
Leisure
8.0
/10
Reviewed 315 week(s) ago
Expedia Group verified review
It’s very lush and pretty. The food was excellent.
Verified traveler
Friends and Family with Partner
4.0
/10
Reviewed 321 week(s) ago
Expedia Group verified review
it is in a quiet and serene location away from chaos and noises of Nairobi conducive especially if you want to recharge
Brian
10.0
/10
Reviewed 322 week(s) ago
Hotels.com verified review
Amazing staff, hope to return!
Bruce
Leisure with Children
10.0
/10
Reviewed 333 week(s) ago
Expedia Group verified review
Gorgeous hotel for the price and the area. Staff was super friendly. We had to book another night earlier in our trip as well and the staff was very accommodating. Meals were good and food prices were very reasonable.
Verified traveler
Leisure Family
10.0
/10
Reviewed 336 week(s) ago
Expedia Group verified review
Very nice environment, beautiful location, nice staff.
The 200 meters of the road to the hotel is quite bumpy. Would be nice if some sand was put into the holes in the road.
Ronda
10.0
/10
Reviewed 337 week(s) ago
Hotels.com verified review
Our stay was great..,the service, the cleanliness of the rooms and the quality of the food was amazing! Highly recommend this Hotel!
Verified traveler
Leisure with Partner
10.0
/10
Reviewed 347 week(s) ago
Expedia Group verified review
The location is ideal being close to Nairobi National Park Jomo International Airport and many other attractions. The hotel is small with a few rooms and several cottages. It feels more like a guesthouse or B&B. Staff are outstanding. Beds and pillows are very comfortable and the rooms we stayed in were spacious.
Verified traveler
Leisure with Partner
10.0
/10
Reviewed 347 week(s) ago
Expedia Group verified review
This was the best value hotel that we encountered in seven weeks in east Africa. The staff was impossibly friendly and helpful, the location was serene and peaceful while close to attractions, breakfast was great. Top recommendations.
Verified traveler
Leisure with Friends
8.0
/10
Reviewed 350 week(s) ago
Expedia Group verified review
The property is secluded by a long drive and security gate. Security checks you in and out.
Restaurant on site was very good. Staff is very attentive. We changed rooms to a larger room in the main building with no issue.
The property is very quiet and well maintained.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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