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Palacina The Residence & The Suites
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Palacina The Residence & The Suites
Hotels
9.2
/10
Exceptional
158 reviews
What Guests Say About Their Stay
Mary
10.0
/ 10
Very comfortable room, cleanlinees standards were commendable. The service personnel were helpful and friendly. The check in and check out processes were pretty straight forward and smooth. The food was excellent for the breakfast every morning. The location of the hotel / suites is also really nice and quiet.
Verified traveler
10.0
/ 10
Fantastically comfortable beds, excellent staff and a lovely suite. Very peaceful location with 2 pools but only 15 mins from Wilson airport and striking distance of Blixen Museum, Carnivore and the Giraffe Sanctuary.
Ann
10.0
/ 10
Love this hotel, was last there in 2020.
Food great, staff top class, best place to stay.
In the Area
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Palacina Court, Kitale Lane, Off Dennis Pritt Road, Kilimani, Dagoretti North, Nairobi, Kenya, 00100
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Palacina The Residence & The Suites
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Per room per night (excl. taxes & fees)
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What's around Palacina The Residence & The Suites
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Palacina Court, Kitale Lane, Off Dennis Pritt Road, Kilimani, Dagoretti North, Nairobi, Kenya, 00100
Discover More About Palacina The Residence & The Suites
Location
Staying at Palacina The Residence & The Suites is a good choice when you are visiting Kilimani.
About Palacina The Residence & The Suites
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Palacina The Residence & The Suites exclusively for you.
Get precious and unforgettable moment during your stay at Palacina The Residence & The Suites.
All facilities in Palacina The Residence & The Suites
Others
Things to Do
- Beach umbrella
- Outdoor pool
- Indoor pool
- Spa
- Garden
- Steam room
- Pool sun loungers
Hotel Services
- Laundry service
- Welcoming drinks
- Tours
- Newspaper in lobby
- Luggage storage
- 24-hour Receptionist
- Concierge
General
- Smoking area
- Banquet
- Parking
- Terrace
Public Facilities
- Others
- Coffee/tea in lobby
- Restaurant
- Safety deposit box
Food and Drinks
- Bar
- Snack bar
Business Facilities
- Meeting facilities
- Business center
Kids and Pets
- Babysitting with surcharge
Transportation
- Area shuttle with surcharge
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Palacina The Residence & The Suites
Important Note
- Airport shuttle fee: USD 50.00 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 12:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 12:00 - Before 10:00 |
Available rooms at Palacina The Residence & The Suites | 28 |
Another facilities in Palacina The Residence & The Suites | Beach umbrella, Outdoor pool, Indoor pool, Spa, Garden |
Frequently asked question in Palacina The Residence & The Suites
What are available facilities at Palacina The Residence & The Suites?
There are top facilites at Palacina The Residence & The Suites such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Palacina The Residence & The Suites?
The standard check-in time at Palacina The Residence & The Suites is starting from From 12:00 while the latest check-out time is at Before 10:00
More Reviews from Other Guests in Palacina The Residence & The Suites
Other sources (158)
9.2
Exceptional
From 158 reviews
Cleanliness
9.6
Room Comfort
9.2
Service and Facilites
9.6
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Traveler Reviews Palacina The Residence & The Suites
Number of reviews per page
20
40
Top reviews
Hugh
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
A lovely quiet oasis
Mary
Business
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Very comfortable room, cleanlinees standards were commendable. The service personnel were helpful and friendly. The check in and check out processes were pretty straight forward and smooth. The food was excellent for the breakfast every morning. The location of the hotel / suites is also really nice and quiet.
Verified traveler
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Fantastically comfortable beds, excellent staff and a lovely suite. Very peaceful location with 2 pools but only 15 mins from Wilson airport and striking distance of Blixen Museum, Carnivore and the Giraffe Sanctuary.
Ann
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Love this hotel, was last there in 2020.
Food great, staff top class, best place to stay.
Kay
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
We totally enjoyed our stay at Palacina. We got a great room. The lap pool was fantastic. We would like to commend Andrea and her team for excellent service. You made our stay wonderful.
Caron
Friends and Family
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Amazing condo/ hotel! Beautifully decorated
David
Friends and Family
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Fantastic property and attentive staff. Enjoyed the breakfast each day and lunch/dinner options were excellent.
Edwin
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Nairobi’s ONLY hidden GEM!
Rakesh
Business
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Beautiful, tranquil place, spacious rooms, wonderful staff and service. I have many choices but this is my regular place in Nairobi. Only wish they had a wider range of vegetarian options in the menu.
katherine
Leisure Family
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Beautiful hotel, impeccably helpful and polite staff
Rebecka
Business and Leisure
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
This hotel was very cozy and comfortable. The staff were friendly and helpful. The property was beautiful and there were nice places to read, work or socialize. I loved the lap pool as well. I will definitely stay here when I return to Nairobi.
Geoffrey
10.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
Our stay could not have been better! Beautifully decorated and spacious room, quiet and comfortable. EVERY staff member was warm and welcoming. Would love to stay here again!
Yem
Leisure Family
10.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
Amazing staff and amazing service.
Brenda
Leisure
10.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
This place is amazing. The service top notch, the friendly employees, the cleanliness, the amenities, everything! Also
The food is probably at the top of what I’ve experienced in East Africa.
Denise
Family
10.0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
Palacina is lovely. Staff goes above & beyond to make sure your experience is confortable. Manager Andrea customer service is outstanding, solving an issue I had on my very 1st night with them, She made sure I was happy & confortable. All reception staff is friendly as well as the kitchen. I enjoyed my Breakfast and my lovely last dinner at the property with them. Rooms are peaceful, spacious & well decorated. Location is great too. Indoor pool is lush. Thank you team, I will be gladly coming back. Much Love. Denise & Olivia
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Justin
Business and Leisure with Partner
10.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
Beautiful property and rooms
Lindsey
Leisure
10.0
/10
Reviewed 84 week(s) ago
Expedia Group verified review
Staff was kind and helpful at all times. Check in and check out was easy, and a quick walk to Mama Oliech. Would definitely return!
Joanna
10.0
/10
Reviewed 84 week(s) ago
Hotels.com verified review
Beautiful place to stay in Nairobi. We only had one night here but we wished it was much longer. Great facilities. Lovely team. Beautiful room. Recommended.
Rakesh
Business
10.0
/10
Reviewed 88 week(s) ago
Expedia Group verified review
Beautiful place. Great rooms. Nice gardens. Wonderful staff and service.
The WiFi however was choppy and frequently went out, totally unacceptable for 2023. And the restaurant menu needs more vegan and vegetarians options.
Rakesh
Business
10.0
/10
Reviewed 88 week(s) ago
Expedia Group verified review
Beautiful tranquil hotel with a lovely garden and wonderful service. The staff are exceptional. And my upgraded room was spacious, super comfortable and clean — loved it.
For long stays the menu can get limited, would encourage them to add more vegetarian/vegan items. And the WiFi while fast was spotty — often cutting out.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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