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Reef Hotel
Hotels
6.6
/10
Pleasant
96 reviews
What Guests Say About Their Stay
Michael
10.0
/ 10
Great hotel. Beautiful views of the beach, a nice pool, excellent food and drinks, and helpful staff. I needed to shower after checking out and going diving, and they accommodated my need while also watching my bags. Great service!
Sharleen
10.0
/ 10
This is a great hotel on the beach. Lots of security so always felt safe. So nice to o have all inclusive so no messing about where to eat. Many choices and all included.
Okumu
10.0
/ 10
The rooms looked old, I changed into two different rooms the first one wasn’t smelling fresh and the balcony door couldn’t lock.
In the Area
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Mount Kenya Road, Ziwa La Ng'Ombe, Nyali, Mombasa, Kenya, 80100
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
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Available Room Types in Reef Hotel
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Per room per night (excl. taxes & fees)
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What's around Reef Hotel
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Mount Kenya Road, Ziwa La Ng'Ombe, Nyali, Mombasa, Kenya, 80100
Discover More About Reef Hotel
Location
Reef Hotel is located in area / city Ziwa La Ng'ombe.
About Reef Hotel
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Reef Hotel.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Reef Hotel exclusively for you.
With all facilities offered, Reef Hotel is the right place to stay.
All facilities in Reef Hotel
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Wedding service
- Luggage storage
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
Things to Do
- Beach umbrella
- Outdoor pool
- Poolside bar
- Garden
- Beach towel
- Barbecue
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
General
- Banquet
- Parking
- Terrace
Business Facilities
- Business center
- Conference center
- Conference rooms
Nearby Facilities
- Souvenir shop
- Hair salon
Sports and Recreations
- Game room
- Billiard
Kids and Pets
- Babysitting with surcharge
Family-friendly Facilities
- Babysitting & childcare (surcharge)
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Reef Hotel
Important Note
- Fee for buffet breakfast: approximately KES 1200 per person
- Airport shuttle fee: KES 2500 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 12:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 12:00 - Before 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Reef Hotel | 146 |
Number of floors in Reef Hotel | 3 |
Another facilities in Reef Hotel | Laundry service, Newspaper in lobby, Tours, Wedding service, Luggage storage |
Frequently asked question in Reef Hotel
What are available facilities at Reef Hotel?
There are top facilites at Reef Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Reef Hotel?
The standard check-in time at Reef Hotel is starting from From 12:00 while the latest check-out time is at Before 10:00
Does Reef Hotel provide breakfast?
Yes, Reef Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Reef Hotel?
Reef Hotel is a 3.0-star hotel.
How many floors does Reef Hotel have?
Reef Hotel has 3 floors.
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More Reviews from Other Guests in Reef Hotel
Other sources (96)
6.6
Pleasant
From 96 reviews
Cleanliness
6.6
Room Comfort
6.4
Location
8.2
Service and Facilites
7.2
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Traveler Reviews Reef Hotel
Number of reviews per page
20
40
Top reviews
Lennie
Friends and Family
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Hotel roof leaks in lobby as very old building that cou
Michael
Leisure
2.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Nothing in the bathroom work.I had to become a plumber in order to us the bathroom.
The food was overpriced The bedroom was very uncomfortable for me get a goodnights rest. Everything in the room was very old and out of date. Even the TV refuses to respond.
JAMES
6.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
1.Like....the external environment was good.
2.The rooms needs retouch.They are currently in bad state.
hafswa
8.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Good customer Service
Dennis
Friends and Family
8.0
/10
Reviewed 75 week(s) ago
Hotels.com verified review
What's there to say about a hotel started in 1972? If you're looking for modern amenities, you won't find it here. If you're looking for a time capsule of Swahili culture, you will find it here. Rooms have AC, a 3 pools were excellent, ocean view was excellent as well. Breakfast was authentically Swahili with really good mahamris.
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Michael
10.0
/10
Reviewed 83 week(s) ago
Hotels.com verified review
Great hotel. Beautiful views of the beach, a nice pool, excellent food and drinks, and helpful staff. I needed to shower after checking out and going diving, and they accommodated my need while also watching my bags. Great service!
Sharleen
Leisure Family
10.0
/10
Reviewed 91 week(s) ago
Expedia Group verified review
This is a great hotel on the beach. Lots of security so always felt safe. So nice to o have all inclusive so no messing about where to eat. Many choices and all included.
Tesfa
2.0
/10
Reviewed 91 week(s) ago
Hotels.com verified review
Photo of the property needs to be updated because everything is old. Also the room’s toilet has bad odor coming from the sink. Break fast lack variety and cleanliness . Terrible experience!!!
Gavril
Leisure with Friends
8.0
/10
Reviewed 124 week(s) ago
Expedia Group verified review
I am a repeat customer that stayed here for weeks at the time. It is not too bad. The rooms need a lot. The entire place need a renovation. The landscape is poorly maintained. The water in the pool smells like birds feathers. The food is good. Compared to similar places is even better. The all inclusive is a joke. While bottled beer and some bottle sodas are included, bottled water is not. I just don't get it! Maybe I am not too smart! At the restaurant they charge you for the free bottle water they put in the rooms unless they serve it by the glass (and the glasses do not look too clean, I doubt that the hotel has a commercial steam dishwasher). The good news is that you can buy good bottled water (Keringet) from the gift shop. The bottled water they put in rooms (Aquelle) does not taste good. The people are nice yet they are properly trained how to explain all inclusive customers why bottled water is not included but bottled sodas are!
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PETER
6.0
/10
Reviewed 152 week(s) ago
Expedia Group verified review
Great beach location. Good service
Robert
Leisure with Partner
2.0
/10
Reviewed 187 week(s) ago
Expedia Group verified review
Run down and too many non residents who pay a small entrance fee to use the facilities while residents who pay much more have no privacy....take care there are thieves working in this hotel also seperately reported by other on line reviewers.
pradeep
Leisure Family
8.0
/10
Reviewed 194 week(s) ago
Expedia Group verified review
Gòod view of ocean, very good gardens and friendly staffing team
Okumu
Leisure
10.0
/10
Reviewed 194 week(s) ago
Expedia Group verified review
The rooms looked old, I changed into two different rooms the first one wasn’t smelling fresh and the balcony door couldn’t lock.
Tony
Friends and Family
8.0
/10
Reviewed 204 week(s) ago
Hotels.com verified review
Good value for the money
Vince
Leisure
8.0
/10
Reviewed 241 week(s) ago
Expedia Group verified review
I paid in full upon arrival. However upon checking out they demanded a furyher 2000 KES because the dollar / KES rate had changed.
I'm sure if it had moved the other way, they would offer me a small refund.
I refused to pay but did when it became apparent that the cashier would have the diffetence deducted from his salary.
The garden and pool are is fabulous, as are the staff.
The rooms are tired though and not really worth the money. The AC is ineffective.
I would not stay here again though purely because of the odious practice I've described above.
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Ronnie
Leisure
6.0
/10
Reviewed 253 week(s) ago
Expedia Group verified review
In general a tired hotel. Bedrooms plain and towels that needed to be replaced 3 years ago.
Sami
Leisure with Friends
8.0
/10
Reviewed 294 week(s) ago
Expedia Group verified review
The property is nice, with good reseaurants so you don't need to go out for dinner or food if you don't want to. But there is a mall complex less than a mile away if you do want to get some goods for breakfast. That said, they can only be non-perishables, and be careful of eating on your room's porch, because the monkeys can smell food from far away and will come to get some!
but the towels are thick and smell quite bad once they get wet,
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Michael
4.0
/10
Reviewed 294 week(s) ago
Hotels.com verified review
Not worth the rate, the hotel was built in 1972 and it looks like it hasn’t been well kept. The cleanliness of the room was also not up to par. We felt like we didn’t get the value of what we paid and many services were beyond lacking. The pictures were misleading as well and we had to argue to get one bed as a couple. It rained on our parade.
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Guest
Leisure with Partner
6.0
/10
Reviewed 295 week(s) ago
Expedia Group verified review
Generally okay hotel for the price. Dislike that they do not give bottled water in the rooms and instead have metalic refillable bottles that do not look in good condition. Found a guest at the reception upset and complaining that their phone had been stolen from his room. Good access to the beach with beautiful views of the ocean. Facility has aged and the rooms needs abit of an upgrade to modernize them.
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Brian
Business
2.0
/10
Reviewed 295 week(s) ago
Expedia Group verified review
Terrible condition and not worth the money. A total revamp of the property is necessary
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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