What do past guests say about Sarova Imperial Hotel?

Sarova Imperial Hotel is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Sarova Imperial Hotel

Name: Sarova Imperial Hotel
Address: Achieng' Oneko Road, Market Milimani, Kisumu Central, Kisumu, Kenya, 40100, Achieng' Oneko Road, Kisumu, 40100, Kenya
Rating: 8.8

Hotels

8.8

/10

Very Good

41 reviews

What Guests Say About Their Stay

M-KOPA

10.0

/ 10

Very strategically located in a prime location within the City of Kisumu, the hotel is convenient in terms of proximity to banks, shopping malls, airport, coaches, hospitals and key Government and corporate installations. Very ideal for both corporate and leisure travelers. The Team at Sarova Imperial are quire professional, first great impression has to be Godwill and the exceptional Mercy at the Hotel's Main Reception and the Waiting Team at Florence Restaurant were absolutely amazing! The Hotel boasts of a number of fully appointed conference rooms ideal for various sizes. The hotel rooms are quite spacious, clean and comfortable, the AC could be increased slightly 22 is still quite warm for the humid environment and occasionally gets uncomfortable. Overall, very highly rated at 9/10 on attention to detail, excellent food quality and dining variety, kudos to the chefs!!! and very welcoming and professional staff. Would be great to add at least water for half board meal plan. Thanks for being my go to choice whenever I am in Kisumu. Machiegni!

Joseph

10.0

/ 10

As always, our stay in Kisumu was excellent and welcoming by the staff. Pricey breakfast but very well done and prepared.(2,500 Kshs each). Lovely pastries at the coffee shop, if you are so tempted. Keep it up!!! Will be back, of course

Micah

10.0

/ 10

Very welcoming, friendly and helpful staff. The food was great, and clean rooms.

In the Area

See Map

Achieng' Oneko Road, Market Milimani, Kisumu Central, Kisumu, Kenya, 40100

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Sarova Imperial Hotel is located in area / city Market Milimani. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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Sarova Imperial Hotel Address: Map & Location

Achieng' Oneko Road, Market Milimani, Kisumu Central, Kisumu, Kenya, 40100

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Location

Sarova Imperial Hotel is located in area / city Market Milimani.

About Sarova Imperial Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Sarova Imperial Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sarova Imperial Hotel exclusively for you.

Sarova Imperial Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Sarova Imperial Hotel is the right place to stay.

All facilities in Sarova Imperial Hotel

Others

Public Facilities

Others
Restaurant
Smoke-free area
Safety deposit box
Coffee shop
Elevator

Hotel Services

Laundry service
Tours
Luggage storage
24-hour Receptionist
Concierge

Business Facilities

Meeting facilities
Business center

Food and Drinks

Connectivity

Free WiFi

General

Banquet

Accessibilty

Accessible parking

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Sarova Imperial Hotel

Important Note

Airport shuttle fee: USD 30 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 12:00

Check-out:

Before 10:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 12:00 - to 10:00
Available rooms at Sarova Imperial Hotel	95
Number of floors in Sarova Imperial Hotel	7
Another facilities in Sarova Imperial Hotel	Others, Smoke-free area, Safety deposit box, Coffee shop, Laundry service

Frequently asked question in Sarova Imperial Hotel

What are available facilities at Sarova Imperial Hotel?

There are top facilites at Sarova Imperial Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What Time is Check In & Check Out at Sarova Imperial Hotel?

Check-in time at Sarova Imperial Hotel is staring from From 12:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

What is The Star Hotel Classification of Sarova Imperial Hotel?

Sarova Imperial Hotel is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Sarova Imperial Hotel have?

Sarova Imperial Hotel has 7 floors.

How many rooms are available at Sarova Imperial Hotel?

Sarova Imperial Hotel has 95 rooms in total.

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More Reviews from Other Guests in Sarova Imperial Hotel

Overall Ratings & Reviews Sarova Imperial Hotel, Kisumu

Other sources (41)

8.8

Very Good

From 41 reviews

Cleanliness

9.0

Room Comfort

8.2

Service and Facilites

9.0

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Traveler Reviews Sarova Imperial Hotel, Kisumu

Number of reviews per page

Top reviews

Tadeo Mwaura

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Room was too hot. AC did not seem to work.

M-KOPA

Business and Leisure

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Patricia

8.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Great team

Joseph

Leisure with Partner

10.0

/10

The staff are nice and many times the service was good. However, in few instances I had to wait a long time for a coffee or meal to be served, and the cleaning person threw away some medications from my side table. The gym is really not good.

Steven

10.0

/10

Reviewed 85 week(s) ago

Expedia Group verified review

Staff are professionally trained and offer excellent service and friendly support to guests. The hotel is very clean but the aircom in my room didn't work.

Patricia

10.0

/10

Reviewed 86 week(s) ago

Expedia Group verified review

Great hotel! Professional and welcoming team.

Anne-Marie

Business and Leisure Family

8.0

/10

Reviewed 94 week(s) ago

Expedia Group verified review

The restaurant staff could do with some additional training on service. Food was brought separately so some had to start & finish before others started. Additionally, the food was just placed on the table for us to figure out whose food was whose. Waitress had to call others to help her use the card machine. They kept passing us to close windows & turned off lights without the courtesy to be excused etc. We had to wait over an hour for our room to be ready. Concierge staff was very kind & helpful.

Frankline

8.0

/10

Reviewed 97 week(s) ago

Conveniently located to all key amenities - banks, hospitals, shopping malls, airports, bus terminals, and key Government Offices. The Hotel has a very professional and delightful Staff, very clean facilities, and well-appointed rooms. The freshly prepared meals which are delicious and tasteful are the highest rating for the property.

Pawel

10.0

/10

Reviewed 138 week(s) ago

Hotels.com verified review

A fantastic hotel with great staff. Everyone is so friendly and helpful. I highly recommend for anyone to stay there. Nice brekki and everyone pays attention to fine details.

Moises

Friends and Family

10.0

/10

Reviewed 156 week(s) ago

Hotels.com verified review

My stay was good and they were all friendly

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.