Hanza Hotel

Great location, 24 hours attendance. Parking is a bit tricky, but once you understand, it's fine. There aren't many cars in front of the hotel anyways.

The breakfast was a nice buffet breakfast coffee was good room was clean and comfortable cleaning each day bathroom was nice got checked in quickly has plane was late and didn't arrive until 2am in morning they were very helpful

The room was VERY small, more like a single room than a double. The bed was extremely uncomfortable, 1 tiny pillow,more the size of a cushion than a pillow. The bathroom needed a deep clean, the shower kept going cold and for the 5 days that we were there, our room didn't get cleaned once, even when we had left the sign on the door asking for our room to be serviced, so much so that one morning the hoover was left outside another room, so we borrowed it for 5 minutes whilst we hoovered our own room. The lady on reception that initially checked us in did not look up from what she was doing when we first entered reception and after standing there for a minute or so, she then, again without looking at us, raised her finger to indicate that she would be a moment, she was helpful when she gave us her attention but I felt that her initial greeting was a little unprofessional. The breakfast was chaotic and woefully understaffed, we only ate in the actual restaurant once in 5 days, the rest of the days we had to go upstairs into their overflow breakfast room. This entailed carrying your breakfast plate of food, cup of coffee, glass of juice, cuttlery etc up a flight of stairs,,,would maybe be an idea to have a stash of cuttlery etc in the room upstairs to save the 2 journeys up and down the stairs. The area of Riga is stunning, the hotel however, not so much, unless we were just unlucky with our room and experience?

Room was spacious And clean, good choice at breakfast

Nice suite, warm and comfy

Yes.

Nice hotel at a reasonable price. Room was large enough with TV, coffee maker and refrigerator. Breakfast was also good.

Room was fantastic,5th floor with a view of the church,secure efficient service,breakfast was spot on,varied food on offer to start the day,could not fault it Friendly service,first class

Great 3 star hotel for the all inclusive price we paid for hotel and flights. Rooms were clean, smart, with ensuite bathroom and included breakfast. Staff were nice and pleasant. Rooms refreshed if you leave the 'please refresh my room' sign on your door. In fact, it was a brilliant hotel for the price and dead central (a few mins walk to main bus station where the number 22 -airport bus- is every 10 minutes. Will definitely stay at this hotel again for its value and location.

For us the hotel was in a good and quiet location, with everything within easy walking distance. Clean, breakfast varied and room large. Helpful team and the airport transport reliable and easy to arrange.

Breakfast looked very basic and not many options. Decided not to bother.

Hotel is in a quiet area about 20 mins walk from the old town. The outside and reception areas look nice. The room was ok but in need of some decoration. Comfy bed and I slept well. The shower head didn’t fit the holder which wasn’t convenient and there was no plug for the sink. Breakfast choice was limited although what food was there was ok. For the price it suited my needs for a couple of nights.

My stay was first class. The Reception team, breakfast and breakfast staff and my room were all amazing. I cant rate the Hotel Hanza, highly enough.

I really liked my stay here. I was on the top floor and it was always quiet. My room overlooked a street but there was never any traffic noise because the "traffic circle" was blocked so the road basically ended. The only vehicles you would see were taxis. The windows were nice and opened wide. Front desk staff were wonderful. I couldn't open my room safe and an employee came up in 10 minutes as promised. Breakfast was the same everyday but that was ok...the only thing was the egg custard--though good--was barely warm to downright cold all of the time. The room was pretty roomy and the bathroom was super nice. I have read other reviews saying the neighborhood was sketchy. To me it wasn't that way at all--it only looked that way because it was old in the area. I walked the area at all hours and never had one problem. The trams and busses were only a block or two away.

Room was freezing at night. Heating’season’ not started. Got to breakfast a few minutes before it ended and could not even get coffee. Staff not helpful.

Receptionists were very friendly and helpful at the hotel. But breakfast was terrible. The members of staff at breakfast were tired, unhappy and unhelpful. The male member of staff said in Russian’ I can’t wait for everyone to be out of here”. They were moving slowly, not filling food, cups and plates on time. I had to ask for cups, plates, food and wait for everything for a while. But that’s their work. Staff should make sure that breakfast is available for everyone. Staff don’t care.

Great

Very nice facility in a very nice city

One of my “go to” places in Riga. Doesn’t disappoint

The hotel is located right beside one of the biggest buildings in Riga so it's easy to get your bearings if you're walking. It's VERY close to Old town and all the markets. And there is a nice restaurant right in the hotel.