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Grand Hyatt Macau

Name: Grand Hyatt Macau
Address: City Of Dreams, Estrade Do Istmo Cotai, Cotai, Macau, Estrade Do Istmo Cotai, Macau, Macau
Rating: 9.1

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9.1

/10

Exceptional

1,082 reviews

What Guests Say About Their Stay

F***a

9.4

/ 10

I got the comfortable, clean, and spacious room with water fountain view. Overall, a really great hotel, one of the best hotels that I have ever stayed in! The staff are so nice, kind, and friendly. Thank you so much to Mr. Sigit C. Sugianto for the helpful service. My first trip in Macau has been so memorable and good. Will certainly return again! See you next time.

Meilani

10.0

/ 10

Very happy to stay in Grand Hyatt Macau, even only one night, we booked 8 rooms. We arrived in the morning, we put our luggage in the concierge and we explored the city. All the staff is very kind and helpful, especially Jack Wu, he is very helpful when we check in the hotel. Will stay here again when we go back to Macau, the room is very comfortable, clean, and so big, the facilities are also great.

F***y

9.4

/ 10

Great customer service and beautiful hotel. I was staying in Grand Hyatt Macau for 2 nights and would go to HK airport straight from Macau. The concierge (Mr. Sigit) + all of the staff were very helpful and attentive. He made arrangements for us so that our journey from Macau to HK airport would be effortlessly. Greatly recommend.

Jesica M.

9.7

/ 10

Thank you Grand Hyatt Macau! We had a pleasant stay there. Definitely will come back! Thank you Mr. Sigit & Mr. Adrian for a very warm hospitality. Super happy!

Linda Suswati

8.5

/ 10

Sigit Sugianto, the concierge staff was extremely helpful to advise the best option to go directly to the Macau border instead of taking the ferry due to baggage check-in service and tax refund of HKD120, so we ended up throwing away our ferry tickets as it saves time, cost, and effort to drag our heavy luggage. Thank you so much for having an asset like Sigit who made us feel welcome and well attended. We will certainly visit Grand Hyatt again as the location is perfect and there is a direct shuttle bus from the Macau border or ferry terminal to take us to the hotel 👍.

In the Area

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City Of Dreams, Estrade Do Istmo Cotai, Cotai, Macau

Main Facilities

Laundry service

Luggage storage

Elevator

Kids club

Limo or town car service

Casino shuttle

Grand Hyatt Macau is a 5-star hotels that has been welcoming guests since 2009. Grand Hyatt Macau is part of Grand Hyatt Hotels under Hyatt. There are 791 rooms spread across 37 floors.

Grand Hyatt Macau Address: Map & Location

City Of Dreams, Estrade Do Istmo Cotai, Cotai, Macau

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Discover More About Grand Hyatt Macau

General Information

Grand Hyatt Macau is a 5-star hotels that has been welcoming guests since 2009. Grand Hyatt Macau is part of Grand Hyatt Hotels under Hyatt. There are 791 rooms spread across 37 floors.

Location

Located at Estrade Do Istmo Cotai, City Of Dreams in Cotai, Macao. Those looking to explore will find A-Ma Temple, Legend Heroes Park, and A-Ma Statue nearby. Closest airport is Macau International Airport (MFM), 2.414 km away from the accommodation.

Facilities & Amenities

Grand Hyatt Macau has Laundry service, Luggage storage, Elevator, Kids club, Limo or town car service, and more.

Business Facilities

For guests traveling for work, Grand Hyatt Macau has Conference rooms available on-site.

Dining

Guests can stop by the café.

Contact

Phone number: 85 38-8681234

All facilities in Grand Hyatt Macau

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Hotel Services

_24_HOUR_FRONT_DESK
Luggage storage
CONCIERGE_SERVICES
Laundry service
Multilingual staff
Wedding service

Things to Do

FULL_SERVICED_SPA
Romantic proposal packages
DESIGNER_STORES_ON_SITE
SPA_TREATMENT_ROOMS
SHOPPING_CENTER_ONSITE

Public Facilities

Elevator
COFFEE_TEA_IN_COMMON_AREA
SAFE_DEPOSIT_AT_FRONT_DESK
Coffee shop

Accessibilty

WHEELCHAIR_ACCESSIBLE_ONSITE
WHEELCHAIR_ACCESSIBLE_PUBLIC_WASHROOM
WHEELCHAIR_ACCESSIBLE_PATH_OF_TRAVEL
WELL_LIT_ENTRANCE_PATH

Nearby Facilities

SHOPPING_ONSITE
ATM/Banking

General

Smoking area
SELF_PARKING
BANQUET_HALL
Ballroom
Terrace

Food and Drinks

Snack bar
BREAKFAST_AVAILABLE

Shuttle Service

Ferry terminal shuttle
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Business Facilities

Conference rooms

Sports and Recreations

FITNESS_FACILITIES

Transportation

Casino shuttle
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Limo or town car service

Family-friendly Facilities

Kids club

Connectivity

WIFI_ACCESS
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Accommodation Policy & General Information in Grand Hyatt Macau

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

IMPORTANT_NOTICE

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
A car is not required for transportation to and from this property.
Cashless payment methods are available for all transactions.

Minimum Age Policy

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 00:00 - to 11:00
Available rooms at Grand Hyatt Macau	791
Number of floors in Grand Hyatt Macau	37
Another facilities in Grand Hyatt Macau	_24_HOUR_FRONT_DESK, Luggage storage, CONCIERGE_SERVICES, Laundry service, Multilingual staff

Frequently asked question in Grand Hyatt Macau

What Time is Check In & Check Out at Grand Hyatt Macau?

Check-in time at Grand Hyatt Macau is staring from 15:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

What is The Star Hotel Classification of Grand Hyatt Macau?

Grand Hyatt Macau is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Grand Hyatt Macau have?

Grand Hyatt Macau has 37 floors.

How many rooms are available at Grand Hyatt Macau?

Grand Hyatt Macau has 791 rooms in total.

What do past guests say about Grand Hyatt Macau?

Grand Hyatt Macau is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Grand Hyatt Macau

Overall Ratings & Reviews Grand Hyatt Macau

Traveloka (80)

Other sources (1,002)

9.2

Exceptional

From 1,002 reviews

Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

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Traveler Reviews Grand Hyatt Macau

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Top reviews

Adrienne

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Lovely property and staff. Thanks to Katrina at the front desk for giving us a room with a view of the Wynn fountain show and late checkout so my daughter could enjoy the pool! So convenient to the house of dancing water show and with 20% meals in restaurants at COD - it’s a great getaway!

Nancy

Friends and Family Family

10.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

Spacious room with a nice view and nice restaurant selection.

Julia

with Friends

10.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

The best shower. Spacious room. Courteous staff.

Linwood

10.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

Great room, staff and location. If you are gonna stay in Macau you might as well stay on the Cotai strip. It's like going to Vegas and not staying on the Vegas strip.... Why do that.

Wendy

Leisure Family

6.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

The floor and room was nonsmoking but immediately when we walked into the room the smell of smoke permeated throughout the living room and bathrooms. The housekeeping who turn over the room should notice this advising the property so that this room is ventilated & cleaned and not given to another guest. For that reason I gave just average rating for property cleanliness.

Bee Siew

10.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

I had a wonderful experience during my stay at Grand Hyatt Macau. The hotel is beautiful, clean, and very comfortable, with great facilities and a welcoming atmosphere especially on the decorating of my anniversaries. A special shout-out to Katrina, who provided exceptional service throughout my stay. She was warm, attentive, and very professional. Her friendly attitude and willingness to help truly made my experience memorable. Staff like Katrina are the reason I will definitely return and recommend Grand Hyatt Macau to others. Thank you, Grand Hyatt Macau, and especially Katrina, for the great hospitality

raymond

10.0

/10

Reviewed 51 week(s) ago

Expedia Group verified review

Yes

Tom

Leisure with Partner

10.0

/10

Reviewed 52 week(s) ago

There are very few television channels chartered to tourists from America or Canada .

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.