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HOTEL EMPEROR - MACAU
Hotels
7.3
/10
Pleasant
1,038 reviews
What Guests Say About Their Stay
Harbin y.
8.5
/ 10
Clean, comfortable, staff friendly and professional
See original
Khasidit W.
8.8
/ 10
Comfortable rooms, great room with large pillows to choose from a deposit of HK $ 500.
See original
Verified traveler
10.0
/ 10
Near to many of the attractions of the city - easy to find and close to enough to the airport
Sean P
10.0
/ 10
This is my 3rd stay at the Emperor in 3 months.
I Always look forward to staying here, because it kind of feels like home now when I come to Macau for Business.
I am always treated very well and in a very friendly manner. If there is availability, I usually get a room upgrade.
The rooms are Very Spacious, clean and quiet.
Looking forward to my next stay later on this month.
Verified traveler
10.0
/ 10
Stayed at the Emperor for a couple nights with 3 of my friends. We arrived via the ferry from HKG. The hotel did not have a shuttle service ready and waiting at the docks like the other big hotels so we hitched a ride with the StarWorld hotel shuttle since they were apparently just across the street. It took us a while to find the hotel though since they were not along the main road, but the by the side street beside the Pharao's Palace Casino (hint: search for the signage that reads Emperor's Sauna). Note that there is a "Grand Emperor Hotel" which is a different hotel altogether.
Check in was quick and easy since I prepaid via hotels.com. We availed of the Family suite which was spacious and comfortable, and had all the basic amenities like the fridge, water heater, and a tv in each room. a nice touch was the free to use mobile phone that came in handy for going online and using maps to find our way around.
the hotel itself is about 15-20 minutes walk from the famous Macau attractions like the Grand Lisboa, Senado square, St. Paul cathedral, etc. If you fancy local food fare, there's an abundance of small restaurants and kiosks in the area, plus a couple of supermarkets if you need to buy anything.
In the Area
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No. 51 Rua de Xangai, Sé, Macau City Center, Macau
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in HOTEL EMPEROR - MACAU
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HOTEL EMPEROR - MACAU Address: Map & Location
No. 51 Rua de Xangai, Sé, Macau City Center, Macau
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Location
Staying at HOTEL EMPEROR - MACAU is a good choice when you are visiting Sé.
About HOTEL EMPEROR - MACAU
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from HOTEL EMPEROR - MACAU exclusively for you.
HOTEL EMPEROR - MACAU is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, HOTEL EMPEROR - MACAU is the right place to stay.
All facilities in HOTEL EMPEROR - MACAU
Others
Hotel Services
- Laundry service
- Luggage storage
- 24-hour Receptionist
- Tours
- Concierge
General
- Banquet
- Smoking area
- Parking
Public Facilities
- Others
- Restaurant
- Safety deposit box
Business Facilities
- Meeting facilities
- Business center
Kids and Pets
- Babysitting with surcharge
Things to Do
- Shops
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Accommodation Policy & General Information in HOTEL EMPEROR - MACAU
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for self-serve breakfast: approximately HKD 88 for adults and HKD 88 for children
- Rollaway bed fee: HKD 450.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: HKD 300 per accommodation, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 12:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - 12:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at HOTEL EMPEROR - MACAU | 390 |
Number of floors in HOTEL EMPEROR - MACAU | 21 |
Another facilities in HOTEL EMPEROR - MACAU | Laundry service, Luggage storage, 24-hour Receptionist, Tours, Concierge |
Frequently asked question in HOTEL EMPEROR - MACAU
What are available facilities at HOTEL EMPEROR - MACAU?
There are top facilites at HOTEL EMPEROR - MACAU such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What Time is Check In & Check Out at HOTEL EMPEROR - MACAU?
Check-in time at HOTEL EMPEROR - MACAU is staring from 15:00 - 12:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does HOTEL EMPEROR - MACAU provide breakfast?
Yes, HOTEL EMPEROR - MACAU provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of HOTEL EMPEROR - MACAU?
HOTEL EMPEROR - MACAU is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does HOTEL EMPEROR - MACAU have?
HOTEL EMPEROR - MACAU has 21 floors.
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More Reviews from Other Guests in HOTEL EMPEROR - MACAU
Overall Ratings & Reviews HOTEL EMPEROR - MACAU
Traveloka (39)
Other sources (999)
7.2
Pleasant
From 999 reviews
Cleanliness
7.2
Room Comfort
7.2
Location
8.0
Service and Facilites
7.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews HOTEL EMPEROR - MACAU
Number of reviews per page
20
40
Top reviews
Verified traveler
Business
2.0
/10
Reviewed 231 week(s) ago
Expedia Group verified review
Thanks
HKL
Leisure with Partner
8.0
/10
Reviewed 301 week(s) ago
Expedia Group verified review
Buffet breakfast generally ok but some dishes were not refilled.
Verified traveler
Friends and Family
8.0
/10
Reviewed 302 week(s) ago
Hotels.com verified review
Check-in process was quick, and staff member was friendly and pleasant. Wifi service was strong and stable, yet my phone battery went out very fast when connected overnight. Toilet amenities were provided, even the housekeeping delivered the items to room quite promptly upon request.
Just the shower was "fixed" with slight angle adjustment (up and down). It just reached my shoulders, so personally lowered "the base" a bit for hair washing. Rusted handle was seen around the bathtub. One more thing is...... it took a bit long for check-out process, as 12noon was peak time for check-out.
Read More
Verified traveler
Leisure Family
8.0
/10
Reviewed 303 week(s) ago
Expedia Group verified review
The schedule to macau ferry terminal and the border gate too long , if shorten is the best.
If there is a free bus to airport that bring more credit to the hotel .
j
Friends and Family Family
2.0
/10
Reviewed 304 week(s) ago
Expedia Group verified review
the location is good but the whole property mades you uncomfortable
Rita
Leisure with Friends
8.0
/10
Reviewed 305 week(s) ago
Expedia Group verified review
Clean rooms, safe area to be in and fairly easy access to all tourist spots. Only snag is there are no shuttle bus service offered in this hotel but can get free ride from other hotels nearby.
Verified traveler
Leisure
10.0
/10
Reviewed 305 week(s) ago
Expedia Group verified review
Nice location
Verified traveler
Leisure with Friends
6.0
/10
Reviewed 313 week(s) ago
Expedia Group verified review
In the center
Man Yi
4.0
/10
Reviewed 317 week(s) ago
Hotels.com verified review
I will not stay at this hotel again.
MissTse
Leisure with Friends
4.0
/10
Reviewed 322 week(s) ago
Expedia Group verified review
The smoking smell of my room 1711 is so strong and stuffy and also the water pressure of the bathroom is really low I’m so disappointed with that shower facility
Hilary
6.0
/10
Reviewed 327 week(s) ago
Hotels.com verified review
This hotel was very middle of the road. We were apparently upgraded but I couldn’t tell-the room was exactly what we booked. We ordered room service and it took a long time to get someone who spoke English to take our order. Even then, he did not understand when I asked if their lunch specials were still available (it was about 3:30 when we ordered). When it arrived, they had no clue how to let us charge it to the room, and stared blankly when I tried to hand them a visa, so we had to scramble to find cash to pay. They also only brought 1 pair of chopsticks when we ordered 2 meals. The bed was hard, but a fairly typical Asian style bed. The pillows were the worst part though-it seriously felt like sleeping on bricks. I’ve never felt a pillow so hard before in my life. I was very grateful that I brought my own. There is a shuttle to the ferry pier, but it runs very irregularly. We took the shuttle at the Wynn across the street to get to Cotai.
Read More
Verified traveler
Leisure
8.0
/10
Reviewed 329 week(s) ago
Expedia Group verified review
Fast check in,clean room and close to shopping mall
Verified traveler
Leisure
10.0
/10
Reviewed 338 week(s) ago
Expedia Group verified review
Near to many of the attractions of the city - easy to find and close to enough to the airport
Joseph
Business and Leisure
10.0
/10
Reviewed 343 week(s) ago
Expedia Group verified review
Staff were friendly and quick. Received an upgrade on this visit.
Lit Choong
8.0
/10
Reviewed 345 week(s) ago
Hotels.com verified review
The hotel is centralised and accessible to many facilities. The staff were very helpful and friendly. Overall enjoyed my stay there.
Verified traveler
Leisure
8.0
/10
Reviewed 348 week(s) ago
Expedia Group verified review
Excellent hotel room. Good staff service. It would be great if the staff could speak good English. Breakfast Menu can be improved.
Wing Kai William
2.0
/10
Reviewed 351 week(s) ago
Hotels.com verified review
Vacation
Eric
Leisure with Partner
8.0
/10
Reviewed 352 week(s) ago
Expedia Group verified review
This hotel is a bit older and caters mainly to tourists visiting from the Chinese mainland. However, I have stayed there a few times and it is fine - especially in relation to the price. Also, it is very convenient to some of the larger casinos.
Siu Unk Betty
6.0
/10
Reviewed 353 week(s) ago
Hotels.com verified review
Facilities is dated and need renovations
Cleanliness need to be improved especially washroom with stains
It’s more a hotel for PR Chinese as front desk English level is very limited
Ferdinand
8.0
/10
Reviewed 354 week(s) ago
Hotels.com verified review
The hotel is decent and rooms a adequate and very quiet. A bit dated, but was perfect for our one night stay and the breakfast was nice.
Number of reviews per page
20
40
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Disclaimer
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Overall Ratings & Reviews HOTEL EMPEROR - MACAU
Traveloka (39)
Other sources (999)
7.2
Pleasant
From 999 reviews
Cleanliness
7.2
Room Comfort
7.2
Location
8.0
Service and Facilites
7.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews HOTEL EMPEROR - MACAU
Number of reviews per page
20
40
Top reviews
Verified traveler
Business
2.0
/10
Reviewed 231 week(s) ago
Expedia Group verified review
Thanks
HKL
Leisure with Partner
8.0
/10
Reviewed 301 week(s) ago
Expedia Group verified review
Buffet breakfast generally ok but some dishes were not refilled.
Verified traveler
Friends and Family
8.0
/10
Reviewed 302 week(s) ago
Hotels.com verified review
Check-in process was quick, and staff member was friendly and pleasant. Wifi service was strong and stable, yet my phone battery went out very fast when connected overnight. Toilet amenities were provided, even the housekeeping delivered the items to room quite promptly upon request.
Just the shower was "fixed" with slight angle adjustment (up and down). It just reached my shoulders, so personally lowered "the base" a bit for hair washing. Rusted handle was seen around the bathtub. One more thing is...... it took a bit long for check-out process, as 12noon was peak time for check-out.
Read More
Verified traveler
Leisure Family
8.0
/10
Reviewed 303 week(s) ago
Expedia Group verified review
The schedule to macau ferry terminal and the border gate too long , if shorten is the best.
If there is a free bus to airport that bring more credit to the hotel .
j
Friends and Family Family
2.0
/10
Reviewed 304 week(s) ago
Expedia Group verified review
the location is good but the whole property mades you uncomfortable
Rita
Leisure with Friends
8.0
/10
Reviewed 305 week(s) ago
Expedia Group verified review
Clean rooms, safe area to be in and fairly easy access to all tourist spots. Only snag is there are no shuttle bus service offered in this hotel but can get free ride from other hotels nearby.
Verified traveler
Leisure
10.0
/10
Reviewed 305 week(s) ago
Expedia Group verified review
Nice location
Verified traveler
Leisure with Friends
6.0
/10
Reviewed 313 week(s) ago
Expedia Group verified review
In the center
Man Yi
4.0
/10
Reviewed 317 week(s) ago
Hotels.com verified review
I will not stay at this hotel again.
MissTse
Leisure with Friends
4.0
/10
Reviewed 322 week(s) ago
Expedia Group verified review
The smoking smell of my room 1711 is so strong and stuffy and also the water pressure of the bathroom is really low I’m so disappointed with that shower facility
Hilary
6.0
/10
Reviewed 327 week(s) ago
Hotels.com verified review
This hotel was very middle of the road. We were apparently upgraded but I couldn’t tell-the room was exactly what we booked. We ordered room service and it took a long time to get someone who spoke English to take our order. Even then, he did not understand when I asked if their lunch specials were still available (it was about 3:30 when we ordered). When it arrived, they had no clue how to let us charge it to the room, and stared blankly when I tried to hand them a visa, so we had to scramble to find cash to pay. They also only brought 1 pair of chopsticks when we ordered 2 meals. The bed was hard, but a fairly typical Asian style bed. The pillows were the worst part though-it seriously felt like sleeping on bricks. I’ve never felt a pillow so hard before in my life. I was very grateful that I brought my own. There is a shuttle to the ferry pier, but it runs very irregularly. We took the shuttle at the Wynn across the street to get to Cotai.
Read More
Verified traveler
Leisure
8.0
/10
Reviewed 329 week(s) ago
Expedia Group verified review
Fast check in,clean room and close to shopping mall
Verified traveler
Leisure
10.0
/10
Reviewed 338 week(s) ago
Expedia Group verified review
Near to many of the attractions of the city - easy to find and close to enough to the airport
Joseph
Business and Leisure
10.0
/10
Reviewed 343 week(s) ago
Expedia Group verified review
Staff were friendly and quick. Received an upgrade on this visit.
Lit Choong
8.0
/10
Reviewed 345 week(s) ago
Hotels.com verified review
The hotel is centralised and accessible to many facilities. The staff were very helpful and friendly. Overall enjoyed my stay there.
Verified traveler
Leisure
8.0
/10
Reviewed 348 week(s) ago
Expedia Group verified review
Excellent hotel room. Good staff service. It would be great if the staff could speak good English. Breakfast Menu can be improved.
Wing Kai William
2.0
/10
Reviewed 351 week(s) ago
Hotels.com verified review
Vacation
Eric
Leisure with Partner
8.0
/10
Reviewed 352 week(s) ago
Expedia Group verified review
This hotel is a bit older and caters mainly to tourists visiting from the Chinese mainland. However, I have stayed there a few times and it is fine - especially in relation to the price. Also, it is very convenient to some of the larger casinos.
Siu Unk Betty
6.0
/10
Reviewed 353 week(s) ago
Hotels.com verified review
Facilities is dated and need renovations
Cleanliness need to be improved especially washroom with stains
It’s more a hotel for PR Chinese as front desk English level is very limited
Ferdinand
8.0
/10
Reviewed 354 week(s) ago
Hotels.com verified review
The hotel is decent and rooms a adequate and very quiet. A bit dated, but was perfect for our one night stay and the breakfast was nice.
Number of reviews per page
20
40