Bella Vista Waterfront Resort

beautiful place

Breakfast was a bit hit and miss. Items were slow to be replaced and sometimes did not appear at all ( like lettuce on the salad bar). Otherwise not much I can say to help management improve the place.

Nice room (228) a/c was excellent as was the WiFi. Pool bar is great as are the staff (Dee in particular) The views from the pool area are wonderful. Reception staff are great (especially Bryan) Hotel was so good that we came back following a break in the Oriental village.

The staff were courteous and the daily breakfast was great. The room could have been better and the solar hot water system didn’t work during the evening. Other hotel guests were often noisy outside our room and not really mindful or considerate in this regard

Hotel is run down and rooms are basic at best , curtons would not close , shower was not great and room no TV , pool bar was best part

This property has a lot of space and is has good waterfront views , but the rooms need a lot of maintenance.the washrooms were very old and mold everywhere. They need to renovate the rooms completely.

My phone didn’t work in my room and I didn’t have a spare roll of toilet paper. The toilet near the pool needs to be repaired. But the pool is lovely and the bar service was excellent!!

They collect big amounts for tax for 59RM and my reservation says only 1.9$ =9RM

Overall Good

We booked 2 loft rooms and found them to be bright, modern and clean. It was Ramadan during our visit so the restaurant and pool bar were closed, staff gave me an ice bucket and ice and we bought drinks locally for the pool, in the evening we ventured out to eat as the restaurant was being used for Ramadan buffets, that actually worked out well as we discovered more and more hidden gems each day. Breakfast was on the mezzanine level, 25 ringet and was OK, we mixed it between the hotel and 2 other cafes as some mornings fancied and english breakfast. Pool area was quiet, pool was not salt and was well positioned with a great view of the ocean. note there is no beach and the ocean cannot be accessed. Like many hotels i'm guessing the Bella Vista is still recovering from the impacts of covid, a lick of paint is required externally but general maint looked good. Staff were helpful and friendly. Overall good value for money, loved the location but you do have to hunt bars, cafes and restaurants down but they are within a 15min walk and are good quality.

Very noisy … loud music until late night. Can’t sleep at all . 😞😞😞😞

Aircon and water heater not working. Requested a room change but they claimed hotel was full. Yet bookings were available online. Hotel was clearly empty. Was offered a kettle in lieu of water heater. Facility was badly maintained. Booked 4 nights, checked out after 1 night. Unbearable.

the hotel is old and lack of maintenance. I booked 2 rooms, both rooms toilet is flood and in the mid night, the water pressure make the toilet have weird sound and disturbing our sleep quality. Not recommend if you stay long in this place.

Decent room and stay. The power point at the desk not working when I used it. The Wifi connection can be improved.

Room is clean. Swimming pool very dirty, the water is turning light green.

They did not return the deposit .Sheets had dirty stains. Reception service rude and bad

Lovely hotel Well trained friendly staff Good facilities , beautiful grounds

We stayed at Bella Vista for 4 nights. The pool was lovely, breakfast was great with lots of options. The hotel room was disappointing, very tired and old. Furniture needs replacing and toilets didn’t work properly. The staff were friendly and we enjoyed our stay.

We booked a twin bed room but when we arrived at around 10pm the room was made up as a double. There is no safe in the room or at reception so we waited far too long for room service to change the bed as we didn’t want to leave all valuables while this was being done. This then unfortunately made us miss the fabulous local restaurant which closed at 11pm. We were really annoyed and had to eat at a rough place next door. Also the frontal picture of this hotel makes you think if you pay extra for a room facing the sea you will get a great view, NO YOU DONT! there are really high trees now hiding 80-90% of what could be a fabulous view. Breakfast is a shambles as many foods run out around an hour or more before shut down also cups, serviettes, coffee run out and staff disappear from their posts. The hotel smells of damp and is rather tatty, so don’t be fooled by the beautiful looking building and lush green grass.

We had to ask to have dinner plates removed from front door, left there by room cleaningstaff, always had to ask for towels