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- Hotel in Citadines Connect Georgetown Penang
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8.5
/10
Very Good
92 reviews
What Guests Say About Their Stay
T***a
9.1
/ 10
The hotel is near Komtar and the Hindu Bus Depot. I booked a deluxe room, which was spacious. The bed was large, soft, and comfortable, with four pillows provided for each bed. The hotel offers 24-hour complimentary coffee and a variety of breakfast options. Overall, it was a pleasant stay.
J***e
10.0
/ 10
Best location, surrounding feel safe, clean, bright at night time, free flow high quality cappuccino coffee, near many eateries, comfy bed, good breakfast, check in/out very fast, the customer service nicely showed us the room at other tower 👍.
Rara L.
9.7
/ 10
The hotel has the best room and comfy bedding. The receptionist is very friendly and tries his best to accommodate my needs. I would love to come here again because of the ambiance, cleanliness, friendly, and helpful staff.
Serina
10.0
/ 10
Convenient walking distance to restaurants and food markets and shopping mall
HRH Princess
10.0
/ 10
I had a wonderful stay at Citadines Connect in Penang. It was very clean, super comfortable bed & a very convenient location to explore Penang.
In the Area
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202, Lebuh Noordin, George Town, 10300 George Town, Pulau Pinang, Georgetown, Pulau Pinang, Penang, Malaysia, 10300
Main Facilities
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AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Citadines Connect Georgetown Penang
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Citadines Connect Georgetown Penang Address: Map & Location
202, Lebuh Noordin, George Town, 10300 George Town, Pulau Pinang, Georgetown, Pulau Pinang, Penang, Malaysia, 10300
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Discover More About Citadines Connect Georgetown Penang
Location
Citadines Connect Georgetown Penang is located in area / city Georgetown.
About Citadines Connect Georgetown Penang
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Citadines Connect Georgetown Penang provides a pleasant accommodation for your stay.
From business event to corporate gathering, Citadines Connect Georgetown Penang provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, Citadines Connect Georgetown Penang is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at Citadines Connect Georgetown Penang, a wonderful accommodation for your family holiday.
Experience a unique stay at the historical building of Citadines Connect Georgetown Penang, which you rarely find in other places.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Citadines Connect Georgetown Penang.
If you plan to have a long-term stay, staying at Citadines Connect Georgetown Penang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Not all hotel allow guests with pets, but Citadines Connect Georgetown Penang welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.
Are you a shopaholic? Staying at Citadines Connect Georgetown Penang will surely spoil you for numerous shopping centers nearby.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Citadines Connect Georgetown Penang is suitable for you who value privacy during your stay.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Citadines Connect Georgetown Penang exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Citadines Connect Georgetown Penang is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Citadines Connect Georgetown Penang.
All facilities in Citadines Connect Georgetown Penang
Swimming Pool
Fitness Center
Lobby
Exterior
General
- AC
- Connecting rooms
- Family room
- Non-smoking room
In-room Facilities
- Desk
- Hairdryer
- Minibar
- Shower
Transportation
- Limited parking
- Parking with surcharge
Things to Do
- Fitness center
- Outdoor pool
Public Facilities
- Restaurant
- WiFi in public area
Hotel Services
- 24-hour Receptionist
- Multilingual staff
Nearby Facilities
- Shops
- Supermarket
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Accessibilty
- Disabled access friendly
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Citadines Connect Georgetown Penang
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Check-in Instructions
The breakfast charges for the in house guests. Adults: RM 27 nett Children (6-12 years): RM 19.50 nett Children (5 years and below): Free of charge (FOC)
A Tourism Tax of MYR 10 nett per room, per night applies to foreign passport holders arriving from 1 January 2023 onwards. This is collected by the hotel on behalf of the government upon check-in, and is not included in your total room cost. All Malaysian Nationals and Permanent Residents are exempted. The Penang State Government has implemented a mandatory “Hotel Fee” (Local Government Fee) of MYR 3 nett per room per night. The Hotel Fee will be collected upon check-in.
A Tourism Tax of MYR 10 nett per room, per night applies to foreign passport holders arriving from 1 January 2023 onwards. This is collected by the hotel on behalf of the government upon check-in, and is not included in your total room cost. All Malaysian Nationals and Permanent Residents are exempted. The Penang State Government has implemented a mandatory “Hotel Fee” (Local Government Fee) of MYR 3 nett per room per night. The Hotel Fee will be collected upon check-in.
Extra Breakfast
Accommodation charges MYR 27.00/guest for extra breakfast.
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General Information
Popular Facilities | AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Citadines Connect Georgetown Penang | 143 |
Number of floors in Citadines Connect Georgetown Penang | 3 |
Another facilities in Citadines Connect Georgetown Penang | Connecting rooms, Family room, Non-smoking room, Desk, Hairdryer |
Frequently asked question in Citadines Connect Georgetown Penang
What are available facilities at Citadines Connect Georgetown Penang?
There are top facilites at Citadines Connect Georgetown Penang such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Citadines Connect Georgetown Penang?
Check-in time at Citadines Connect Georgetown Penang is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Citadines Connect Georgetown Penang provide breakfast?
Yes, Citadines Connect Georgetown Penang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Citadines Connect Georgetown Penang?
Citadines Connect Georgetown Penang is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Citadines Connect Georgetown Penang have?
Citadines Connect Georgetown Penang has 3 floors.
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More Reviews from Other Guests in Citadines Connect Georgetown Penang
Overall Ratings & Reviews Citadines Connect Georgetown Penang
Traveloka (36)
Other sources (56)
8.2
Very Good
From 56 reviews
Cleanliness
8.8
Room Comfort
8.4
Service and Facilites
10.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Citadines Connect Georgetown Penang
Number of reviews per page
20
40
Top reviews
Serina
Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Convenient walking distance to restaurants and food markets and shopping mall
HRH Princess
Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
I had a wonderful stay at Citadines Connect in Penang. It was very clean, super comfortable bed & a very convenient location to explore Penang.
Harvinder
Leisure
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Lovely hotel with a good location.
Jae Shin
Friends and Family
6.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
.
James
Friends and Family
8.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Centrally located and a short walk to Komtar and rest of the attractions. Unfortunately the swimming pool was CLOSED due to pump failure.
Chi Hwa
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Very clean and modern hotel in the middle of Georgetown. Breakfast area very comfortable, with good selection of breakfast menu. Provision of fruits is somewhat limited though. Very helpful staff.
Christopher
8.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
Great location, breakfast is average but good enough to start the day. Photos of the swimming pool can be deceiving as the pool is in the shade during the afternoon
Vasily
Leisure Family
8.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Very polite staff, quick check in and check out procedure. Small parking behind hotel, we were lucky to take last lot available. Overall good place to stay, second time staying there already.
MASAHIRO
Leisure
6.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
隣の部屋のシャワーの音が聞こえる
Mary
10.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
Great location!
Glen
6.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
It was an average stay - reception staff could have been a bit more friendly! Doorman and housekeeping staff were great.
Amenities in the room could be improved - it would be nice to have had some water waiting for me in the room when I arrived. Instead I had to go into the corridor and fill up a jug for myself. Also no iron or ironing board, which was frustrating.
I think the biggest issue I had was the breakfast - probably the worst breakfast I have ever had at a hotel. Chaotic, terrible quality of food. Thankfully I had added breakfast on to my booking when I arrived - so after the first morning I requested a refund for the remaining days. It was truly a terrible breakfast - I’d really recommend they improve this!
Read More
William
Business and Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Good location. Major bus hub (Komtar) nearby. GAMA center right outside. Complementary espresso (machine). Large room (2nd floor). Water refill & microwave on each floor. Work friendly.
Heather Joy
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
From our welcome at check-in through to our final day, our 12 day stay at Cittadines Connect Georgetown was a pleasure. The spacious foyer with plenty of seating options and coffee on hand, set the tone for our very comfortable King room. Buffet breakfasts were enjoyable with plenty of options. All staff were very courteous, friendly and helpful. I definitely recommend this hotel!
Read More
Jia Yuan Janet
Leisure with Friends
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Decent size, clean and has nearby mall. Many food options.
Serina
Friends and Family
10.0
/10
Reviewed 66 week(s) ago
Hotels.com verified review
very pleasant stay , will be back again
Triena
10.0
/10
Reviewed 68 week(s) ago
Hotels.com verified review
Starting with a warm welcome by staff on arrival and check-in, our stay was perfect. Location is convenient and within walking distance of local
food, supermarket and shopping mall. The exquisite black and white tiles on the footpath along the entrance of the hotel are reminiscent of the heritage of Penang. . Tea and coffee are available free of charge in the lobby at all times. The room is spacious, well designed, and very clean with daily service. It is well lit for reading or putting on makeup! There is a long wall mirror — perfect for the ladies. Filtered drinking water is free flow.
Read More
Tang
Leisure Family
2.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
We arrive around 2:30pm. The official check-in time is 3:00pm…. However, we cannot get in to the room until 3:25pm. As compared with other hotels, they always give me early check-in. It is very unreasonable and the receptionist cannot give me an apology ! I found them they even impolite and impatient! The pronunciation of the receptionists are very poor and you can’t hear what they say. But, the most important is that they think that their English is very excellent ! I said pardon and spoke slowly please, they show me a poker face !
Btw, the hardware of the hotel is excellent and new. Location is good and you can easily access to local food stall and shopping mall nearby. The surrounding environment is also perfect in GeorgeTown … Quiet, Beautiful and Clean.
I think the hotel manager MUST re-train the receptionists or fire them ! Otherwise, they will spoil the reputation of the hotel !
Read More
Ka
Leisure with Friends
10.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
Clean. Convenient location
Irene
Leisure with Friends
10.0
/10
Reviewed 81 week(s) ago
Expedia Group verified review
Check-in and check-out was seamlessly fast and efficient. Room is clean. Overall property is clean and very good service staff in the entire property in particular Dhur and Joe. They are so helpful and extend the extra miles to even check for us luggage storage at the airport and at Queensbay Mall
Justin
Friends and Family
10.0
/10
Reviewed 88 week(s) ago
Hotels.com verified review
The staff were very friendly and approachable.
The swimming pool and gym was dencent and clean.
The only shortfall is complimentary bottles of water in the room.
Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Citadines Connect Georgetown Penang
Traveloka (36)
Other sources (56)
8.2
Very Good
From 56 reviews
Cleanliness
8.8
Room Comfort
8.4
Service and Facilites
10.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Citadines Connect Georgetown Penang
Number of reviews per page
20
40
Top reviews
Serina
Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Convenient walking distance to restaurants and food markets and shopping mall
HRH Princess
Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
I had a wonderful stay at Citadines Connect in Penang. It was very clean, super comfortable bed & a very convenient location to explore Penang.
Harvinder
Leisure
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Lovely hotel with a good location.
Jae Shin
Friends and Family
6.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
.
James
Friends and Family
8.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Centrally located and a short walk to Komtar and rest of the attractions. Unfortunately the swimming pool was CLOSED due to pump failure.
Chi Hwa
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Very clean and modern hotel in the middle of Georgetown. Breakfast area very comfortable, with good selection of breakfast menu. Provision of fruits is somewhat limited though. Very helpful staff.
Christopher
8.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
Great location, breakfast is average but good enough to start the day. Photos of the swimming pool can be deceiving as the pool is in the shade during the afternoon
Vasily
Leisure Family
8.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Very polite staff, quick check in and check out procedure. Small parking behind hotel, we were lucky to take last lot available. Overall good place to stay, second time staying there already.
MASAHIRO
Leisure
6.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
隣の部屋のシャワーの音が聞こえる
Mary
10.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
Great location!
Glen
6.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
It was an average stay - reception staff could have been a bit more friendly! Doorman and housekeeping staff were great.
Amenities in the room could be improved - it would be nice to have had some water waiting for me in the room when I arrived. Instead I had to go into the corridor and fill up a jug for myself. Also no iron or ironing board, which was frustrating.
I think the biggest issue I had was the breakfast - probably the worst breakfast I have ever had at a hotel. Chaotic, terrible quality of food. Thankfully I had added breakfast on to my booking when I arrived - so after the first morning I requested a refund for the remaining days. It was truly a terrible breakfast - I’d really recommend they improve this!
Read More
William
Business and Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Good location. Major bus hub (Komtar) nearby. GAMA center right outside. Complementary espresso (machine). Large room (2nd floor). Water refill & microwave on each floor. Work friendly.
Heather Joy
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
From our welcome at check-in through to our final day, our 12 day stay at Cittadines Connect Georgetown was a pleasure. The spacious foyer with plenty of seating options and coffee on hand, set the tone for our very comfortable King room. Buffet breakfasts were enjoyable with plenty of options. All staff were very courteous, friendly and helpful. I definitely recommend this hotel!
Read More
Jia Yuan Janet
Leisure with Friends
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Decent size, clean and has nearby mall. Many food options.
Serina
Friends and Family
10.0
/10
Reviewed 66 week(s) ago
Hotels.com verified review
very pleasant stay , will be back again
Triena
10.0
/10
Reviewed 68 week(s) ago
Hotels.com verified review
Starting with a warm welcome by staff on arrival and check-in, our stay was perfect. Location is convenient and within walking distance of local
food, supermarket and shopping mall. The exquisite black and white tiles on the footpath along the entrance of the hotel are reminiscent of the heritage of Penang. . Tea and coffee are available free of charge in the lobby at all times. The room is spacious, well designed, and very clean with daily service. It is well lit for reading or putting on makeup! There is a long wall mirror — perfect for the ladies. Filtered drinking water is free flow.
Read More
Tang
Leisure Family
2.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
We arrive around 2:30pm. The official check-in time is 3:00pm…. However, we cannot get in to the room until 3:25pm. As compared with other hotels, they always give me early check-in. It is very unreasonable and the receptionist cannot give me an apology ! I found them they even impolite and impatient! The pronunciation of the receptionists are very poor and you can’t hear what they say. But, the most important is that they think that their English is very excellent ! I said pardon and spoke slowly please, they show me a poker face !
Btw, the hardware of the hotel is excellent and new. Location is good and you can easily access to local food stall and shopping mall nearby. The surrounding environment is also perfect in GeorgeTown … Quiet, Beautiful and Clean.
I think the hotel manager MUST re-train the receptionists or fire them ! Otherwise, they will spoil the reputation of the hotel !
Read More
Ka
Leisure with Friends
10.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
Clean. Convenient location
Irene
Leisure with Friends
10.0
/10
Reviewed 81 week(s) ago
Expedia Group verified review
Check-in and check-out was seamlessly fast and efficient. Room is clean. Overall property is clean and very good service staff in the entire property in particular Dhur and Joe. They are so helpful and extend the extra miles to even check for us luggage storage at the airport and at Queensbay Mall
Justin
Friends and Family
10.0
/10
Reviewed 88 week(s) ago
Hotels.com verified review
The staff were very friendly and approachable.
The swimming pool and gym was dencent and clean.
The only shortfall is complimentary bottles of water in the room.
Number of reviews per page
20
40