Does Citadines Prai Penang provide parking?

Yes, Citadines Prai Penang provides parking. Please confirm details directly with the hotel.

Does Citadines Prai Penang have a swimming pool?

Yes, a swimming pool is available at Citadines Prai Penang.

Does Citadines Prai Penang provide airport transfer?

Yes, Citadines Prai Penang provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Citadines Prai Penang?

Citadines Prai Penang is well-known for its Room Comfort, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Citadines Prai Penang

Name: Citadines Prai Penang
Address: No G01, Menara Sentral, Jalan Juru Sentral, , Bukit Mertajam, Seberang Perai, Penang, Malaysia, 14000, No G01, Menara Sentral, Jalan Juru Sentral,, Penang, 14000, Malaysia
Rating: 8.8

Hotels

Sustainable Hotel

8.8

/10

Very Good

93 reviews

What Guests Say About Their Stay

M***d

9.7

/ 10

First love of this brand started from Citadines Sydney. Then followed by Georgetown and Prai. I love it the moment I step into the front door of this hotel. Very hospitality by the team and greeted with a smile from Mr. Mong and other hotel members. Free flow coffee 24 hours is love. Walking distance to foodies. Definitely will come back again

BURHAN A. B. R.

9.4

/ 10

It's my 4th time checking in here! Love it. This is my second home away from work and stress. All perfect! For sure I will come again. Staff were very friendly. Room very clean and complete facilities!

Nurul Ain 'Aqilah

10.0

/ 10

The best place to stay in penang. The room is spacious and the bed is comfy. Highly recommend for business travellers.

Ricardo

10.0

/ 10

10/10 for me everything’s is in there close for everything we need , the staff and the amenities of the property are awesome very recommended .

NURUL NADIA BINTI

10.0

/ 10

Pros: Fairly clean. Daily room service. Excellent staff. Spacious parking space. Cons: breakfast items not worth it. Can hear the nightclub sound from 12th floor.

In the Area

See Map

No G01, Menara Sentral, Jalan Juru Sentral, , Bukit Mertajam, Seberang Perai, Penang, Malaysia, 14000

Main Facilities

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Citadines Prai Penang is a hotel in a good neighborhood, which is located at Bukit Mertajam. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Citadines Prai Penang

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What's around Citadines Prai Penang

No G01, Menara Sentral, Jalan Juru Sentral, , Bukit Mertajam, Seberang Perai, Penang, Malaysia, 14000

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Location

Citadines Prai Penang is a hotel in a good neighborhood, which is located at Bukit Mertajam.

About Citadines Prai Penang

Have fun with various entertaining facilities for you and the whole family at Citadines Prai Penang, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Citadines Prai Penang is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Citadines Prai Penang.

All facilities in Citadines Prai Penang

Others

In-room Facilities

Hairdryer
In-room safe
Kitchenette
Microwave
Refrigerator
Shower
TV

General

AC
Family room
Non-smoking room
Swimming pool
Smoke-free

Nearby Facilities

ATM/Banking
Laundry
Shops
Supermarket

Things to Do

Fitness center
Hot tub
Outdoor pool

Public Facilities

Parking
Elevator
WiFi in public area

Hotel Services

24-hour Receptionist
24-hour security
Laundry service

Transportation

Airport transfer
Area shuttle

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Citadines Prai Penang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Local Government Fee MYR 3.00 per room per night will be collected at hotel

General Information

Popular Facilities	AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Available rooms at Citadines Prai Penang	168
Number of floors in Citadines Prai Penang	39
Another facilities in Citadines Prai Penang	Hairdryer, In-room safe, Kitchenette, Microwave, Refrigerator

Frequently asked question in Citadines Prai Penang

What are available facilities at Citadines Prai Penang?

There are top facilites at Citadines Prai Penang such as AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Citadines Prai Penang?

The standard check-in time at Citadines Prai Penang is starting from From 15:00 while the latest check-out time is at Before 12:00

What is the star rating of Citadines Prai Penang?

Citadines Prai Penang is a 4.0-star hotel.

How many floors does Citadines Prai Penang have?

Citadines Prai Penang has 39 floors.

How many rooms are available at Citadines Prai Penang?

Citadines Prai Penang has 168 rooms in total.

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More Reviews from Other Guests in Citadines Prai Penang

Overall Ratings & Reviews Citadines Prai Penang

Traveloka (16)

Other sources (77)

8.8

Very Good

From 77 reviews

Cleanliness

8.8

Room Comfort

9.0

Service and Facilites

8.6

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Traveler Reviews Citadines Prai Penang

Number of reviews per page

Top reviews

Chee Mei

Leisure Family

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

During breakfast time staffs are slow. Foods are empty and not refilling quickly

Nurul Ain 'Aqilah

Business

10.0

/10

Reviewed 17 week(s) ago

Good location and worth the price

Hoik

10.0

/10

Reviewed 44 week(s) ago

Expedia Group verified review

Kind staff,clean room

Wee Kang

Business

6.0

/10

Reviewed 52 week(s) ago

Expedia Group verified review

I think need to improve the level 5 parking area. The parking bay drawing look like not so nice & small. And, at the parking area don’t see any security guard, look like no so save. For the hotel room, room inside is ok but the outside room need to tidy. The rest so far is ok. Thank you.

Tian San

10.0

/10

Reviewed 61 week(s) ago

Expedia Group verified review

The apartment is clean and comfortable 👌

KOK SHEN

Leisure Family

8.0

/10

Reviewed 63 week(s) ago

The mattress was too soft, the pillow as well. The room has a weird smell, not to my liking but overall condition is still ok. Price wise, considering the location and room condition, slightly over though.

Joycelyn Agnes

10.0

/10

Reviewed 123 week(s) ago

Expedia Group verified review

It was a great stay

YONGTZE

Leisure Family

10.0

/10

Reviewed 124 week(s) ago

Expedia Group verified review

Clean and spacious room, friendly staffs.

Fong

Business

6.0

/10

Reviewed 130 week(s) ago

Hotels.com verified review

I found he room new, large and clean with its own kitchen and living area. Hot water and air conditioning worked well although it was a bit of a pain walking out regularly to get water from the dispenser. What I cannot understand was the piss poor attitude of the staff. ZERO greetings from reception to security to service staff throughout my stay. Unbelievable! I know it is a Citadines and I am not overly fussed by these things, but this really stood out. I might stay again given the quality of rooms but would prefer another hotel if available.

Shariza

10.0

/10

Reviewed 131 week(s) ago

Expedia Group verified review

All good during my stay. Very convenient, strategic location.

Elainn

Leisure Family

10.0

/10

Reviewed 145 week(s) ago

Expedia Group verified review

Rooms were spacious for a couple or solo traveller. Could fit a third person on the sofa too. Walkable to a large food centre nearby and there was also a massage place that was very affordable. Free parking but the main road was super busy and hard to exit onto. Love that they gave glass pitchers for you to fill up with the water cooler on the corridor, but the water flow was so slow, it took about 5 mins to fill the 1L jug.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.