How many rooms are available at De Garden Hotel?

De Garden Hotel has 123 rooms in total.

Does De Garden Hotel provide parking?

Yes, De Garden Hotel provides parking. Please confirm details directly with the hotel.

What do past guests say about De Garden Hotel?

De Garden Hotel is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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De Garden Hotel

Name: De Garden Hotel
Address: Lorong Cempa (Off Jalan Telaga Air), Butterworth, Seberang Perai, Penang, Malaysia, 12200, Lorong Cempa (Off Jalan Telaga Air), Penang, 12200, Malaysia
Rating: 7.9

Hotels

7.9

/10

Very Good

307 reviews

What Guests Say About Their Stay

Luqman Hakim

10.0

/ 10

Hard to use hot water dispenser machine. The bathroom water drain clogged, but solved by the maintenance. Bathroom floor feels oily.

Verified traveler

10.0

/ 10

Ample parking. Friendly staff. Good room, clean and well maintained. Good ambiance too. Free breakfast. Recommended.

Verified traveler

10.0

/ 10

This was my second time staying here. The complimentary breakfast was used to be a buffet, but now served as individual portion to be chosen among 2/3 selections. Personally, it wasn't enough for me. The bed was exceptionally "fresh" because the linen was fragrant and gave a very comfortable slumber. Other things were as good as before and all-round awesome!

In the Area

See Map

Lorong Cempa (Off Jalan Telaga Air), Butterworth, Seberang Perai, Penang, Malaysia, 12200

Main Facilities

Restaurant

Parking

Elevator

WiFi

De Garden Hotel is located in area / city Butterworth. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in De Garden Hotel

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What's around De Garden Hotel

Lorong Cempa (Off Jalan Telaga Air), Butterworth, Seberang Perai, Penang, Malaysia, 12200

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Location

De Garden Hotel is located in area / city Butterworth.

About De Garden Hotel

From business event to corporate gathering, De Garden Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at De Garden Hotel, a wonderful accommodation for your family holiday.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at De Garden Hotel.

Savor your favorite dishes with special cuisines from De Garden Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

De Garden Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, De Garden Hotel is the right place to stay.

All facilities in De Garden Hotel

Bar, Cafe and Lounge

Fitness Center

Common Space

Lobby

Accommodation Services

Hotel Services

Bellhop
Concierge
Doorman
Express check-in
Express check-out
Front desk
24-hour security
Limited hours room service
Luggage storage
Newspaper in lobby
Newspaper

Public Facilities

Parking
Elevator
Restaurant
Breakfast restaurant
Lunch restaurant
Safety deposit box
WiFi in public area

In-room Facilities

Cable TV
Desk
Hairdryer
Minibar
Refrigerator
Shower
TV

Food and Drinks

A la carte lunch
Restaurant with AC
Breakfast
Buffet breakfast
Breakfast (surcharge)
Cafe

General

AC
Ballroom
Heater
Non-smoking room
Smoking area

Business Facilities

Business center
Conference room
Meeting facilities
Photocopier
PRINTER

Accessibilty

Disabled access friendly
Accessible bathroom
Accessible parking
Wheelchair accessible

Nearby Facilities

Grocery
Laundry
Shops
Supermarket

Transportation

Secure parking

Connectivity

Free WiFi

Accommodation Policy & General Information in De Garden Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Deposit Policy
Deposit MYR 100.00 is required upon check-in. The accommodation accepts cash and debit card.

Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Check-in/Check-out Time

Check-in:

15:00 - 19:00

Check-out:

07:00 - 12:00

Accommodation charges MYR 19.00/guest for extra breakfast.

Breakfast at the accommodation will be provided from 07:00 - 10:00.

Pets are not allowed in the accommodation.

- A tourist tax of MYR 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. - Upon check-in, hotel Front Desk will collect from guests MYR 2.00 Local Government Fee per room per night(imposed by Penang Government starting from 1st June 2014). This fee is not included in room rates. - All special request such as additional car park, early check-in, late check-out, non-smoking room, room with balcony etc, are strongly subject to availability & amp; cannot be guaranteed. You are encourage to contact the hotel at least 24 hours before arrival for the special requests. - Hotel may charge additional fee for each extra person after exceeding room’s maximum occupancy. Any availability of extra bed or baby crib is subject to availability.

- Additional Breakfast is chargeable at MYR 19.00 per pax per day and to pay at the hotel.

- Security deposit will be charged at RM 100.00 upon check-In.

- Starting October 11th, 2021, as an effort to ensure the safety of our guests and staff, the property will fully adhere to the guidelines designated by the government to restrict all entry and check-in. Only fully vaccinated individual with low risk status is allowed. The property may further request additional documentation during check in for validation and identification purposes. Please contact the property for more info.

- Early check in charges is applicable from 0700 am until 1200 pm.Please contact our front desk to know the charges

General Information

Popular Facilities	AC, Restaurant, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - 19:00 - to 07:00 - 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at De Garden Hotel	123
Number of floors in De Garden Hotel	5
Another facilities in De Garden Hotel	Bellhop, Concierge, Doorman, Express check-in, Express check-out

Frequently asked question in De Garden Hotel

What are available facilities at De Garden Hotel?

There are top facilites at De Garden Hotel such as AC, Restaurant, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at De Garden Hotel?

The standard check-in time at De Garden Hotel is starting from 15:00 - 19:00 while the latest check-out time is at 07:00 - 12:00

Does De Garden Hotel provide breakfast?

Yes, De Garden Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of De Garden Hotel?

De Garden Hotel is a 3.0-star hotel.

How many floors does De Garden Hotel have?

De Garden Hotel has 5 floors.

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More Reviews from Other Guests in De Garden Hotel

Overall Ratings & Reviews De Garden Hotel

Traveloka (164)

Other sources (143)

8.2

Very Good

From 164 reviews

Provided by travelers on

Cleanliness

8.2

Room Comfort

8.2

Meal

8.0

Location

8.0

Service and Facilites

8.1

People often mention about De Garden Hotel

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Activity Option (1)

Check-in/out Time (1)

Room Space (1)

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Traveler Reviews De Garden Hotel

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Customer reviews

H***i

Transit

6.4

/10

Reviewed 62 week(s) ago

Actually room size and cleanliness was okay, but for a 3 star hotel standard, it was terrible as they only give 1 room key, and didn't allow for 2nd key. As I booked the twin bed room for 2 people, very troublesome when one people want to go out and the other are sleeping (the only 1 keycard given have to be put for aircon and light). Staff was friendly and okay, however check in and check out time could be improved for faster processing time.

1 people find it helpful

Ravee

9.4

/10

Reviewed 91 week(s) ago

Nice and the all employees are 👍😁 and humble 😎🥳

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pak k.

9.7

/10

Reviewed 93 week(s) ago

During my stay at the hotel, I feel like the room is quite spacious. The bed is comfortable, not too hard, not too soft. The bad part is the programs on the TV. It's very limited with one channel which you can watch. The rest is OK.

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AMAH A. T.

10.0

/10

Reviewed 94 week(s) ago

Staffs are very friendly and helpful. Room is clean and spacious, parking area provided.

1 people find it helpful

Zahid b. D.

8.5

/10

Reviewed 132 week(s) ago

Nice place to stay and not the busy area.

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Wong P. Y.

8.5

/10

Reviewed 143 week(s) ago

Clean, have parking. Not too dark for me. Just the toilet seat looks old. Should change new.

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Muhamad H. B. M.

8.0

/10

Reviewed 164 week(s) ago

Good stay for short trip. Can come back later.

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WAN I. B. W. A.

9.7

/10

Reviewed 168 week(s) ago

The room very clean, quite big, so comfortable, I like very much, next time if I come here again for sure I will check in here.

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wadilis b. m. s.

6.3

/10

Reviewed 170 week(s) ago

Hi, We already stayed at this hotel before in 2018. That time the hotel is awesome. But now we think something need to be done to bring back the place same like before. Maybe because of the MCO. We not going to stay again at this hotel. Regards. Wadi.

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Muhamad H. B. M.

8.5

/10

Reviewed 172 week(s) ago

Good stay, spacious, good breakfast. Worth stay.

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Ladida Y.

8.8

/10

Reviewed 177 week(s) ago

Nice and professional staffs. Convenient location.

1 people find it helpful

Liew K. C.

8.5

/10

Reviewed 180 week(s) ago

So far OK~Just the lighting problem

1 people find it helpful

NIKMAN

8.3

/10

Reviewed 244 week(s) ago

Nice and clean bedroom but waiting so long to check out

1 people find it helpful

Mohd Fairuz

Family

5.8

/10

Reviewed 302 week(s) ago

Booked a studio. But actually not a studio standard. Room very small. Cramped. Not worth the money paid.

2 people find it helpful

NOOR I. B. A. H.

Romantic

8.5

/10

Reviewed 304 week(s) ago

This accommodation is superb! Friendly staffs

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Fatin S.

Romantic

8.7

/10

Reviewed 306 week(s) ago

Good service and environment .

1 people find it helpful

Saumiyah B. M. M.

Shopping and Culinary

9.7

/10

Reviewed 312 week(s) ago

I check in with my friend for one night. And we really enjoyed our vacation. Especially the balcony view. Im quite surprise and don’t expect at all. We really like it and can see Komtar from our room. Just need to upgraded the wifi because a bit slow. And TV channel also don’t have many channel. Other than that, we are satisfied. Staff was friendly and they give permission to check out at 1pm. Do not worry about parking because this hotel have a lot of parking and Also have a nice view. It have breakfast but we don’t take it so don’t know how the food is.Definitely will come again nextime. Thank you 😘

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Pong Jaw Lin

Business

8.5

/10

Reviewed 314 week(s) ago

Good service and clean, more parking place

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MUHAMMAD F. B. M.

Family

9.7

/10

Reviewed 314 week(s) ago

clean and comfortable..fast check in and friendly staff..will stay here again in future

1 people find it helpful

aminah m.

Family

9.1

/10

Reviewed 315 week(s) ago

Check in was smooth but we have to pay rm300 deposit for 3 rooms even we have fully paid upon booking. Rooms are spacious as per picture. Each room got safe box, iron and hair dryer. They even have free newspaper at reception. We had pleasant stay here.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.