De Garden Hotel

Hotels
7.9
/10
Very Good
307 reviews

What Guests Say About Their Stay

Luqman Hakim
10.0
/ 10
Hard to use hot water dispenser machine. The bathroom water drain clogged, but solved by the maintenance. Bathroom floor feels oily.
Verified traveler
10.0
/ 10
Ample parking. Friendly staff. Good room, clean and well maintained. Good ambiance too. Free breakfast. Recommended.
Verified traveler
10.0
/ 10
This was my second time staying here. The complimentary breakfast was used to be a buffet, but now served as individual portion to be chosen among 2/3 selections. Personally, it wasn't enough for me. The bed was exceptionally "fresh" because the linen was fragrant and gave a very comfortable slumber. Other things were as good as before and all-round awesome!
In the Area
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Lorong Cempa (Off Jalan Telaga Air), Butterworth, Seberang Perai, Penang, Malaysia, 12200

Main Facilities

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AC
Restaurant
Parking
Elevator
WiFi
De Garden Hotel is located in area / city Butterworth. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around De Garden Hotel

Lorong Cempa (Off Jalan Telaga Air), Butterworth, Seberang Perai, Penang, Malaysia, 12200
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Overview of De Garden Hotel

De Garden Hotel offers a unique blend of modern comfort and local charm, making it an ideal base for exploring the surrounding area. The hotel's design reflects a contemporary aesthetic, creating a relaxed and inviting atmosphere for guests. Situated in a vibrant neighbourhood, De Garden Hotel provides easy access to local markets, eateries, and cultural attractions. The area is known for its friendly locals and bustling street life, offering a genuine taste of Malaysian culture.

Getting around is a breeze, with affordable bus connections to the city centre and other key areas. A major international airport is located nearby, making De Garden Hotel easily accessible for international travellers. Whether you're looking for a comfortable place to unwind after a day of sightseeing or a convenient base for business travel, De Garden Hotel provides a welcoming and well-connected environment.

De Garden Hotel

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

De Garden Hotel Facilities

Featuring 123 rooms in total, De Garden Hotel offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

Families will appreciate the spacious rooms and family-friendly amenities, while digital nomads can take advantage of the high-speed Wi-Fi and dedicated workspaces. Groups travelling together will find the communal areas perfect for socialising and relaxing. Leisure travellers can unwind by taking advantage of the hotel's recreational facilities.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, Parking, Elevator, WiFi.

Each room is designed with comfort in mind, featuring high-speed Wi-Fi, a dedicated workspace, comfortable bedding, and well-appointed bathrooms. In-room conveniences ensure a hassle-free stay, allowing guests to relax and recharge after a busy day.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at De Garden Hotel

The ambience at De Garden Hotel is generally quiet and relaxed, providing a peaceful retreat from the bustling city. Mornings are typically calm, with guests enjoying breakfast and preparing for their day. Evenings offer a chance to unwind in the common spaces, perhaps with a drink or a good book.

While specific tours may vary, the hotel staff can often provide information on local attractions and help arrange transportation. Check-in is usually a straightforward process, and the staff are always happy to assist with any questions or requests. It's always a good idea to be mindful of local customs and etiquette, such as dressing respectfully when visiting religious sites.

How to Get to De Garden Hotel

A major international airport is located within a reasonable distance of De Garden Hotel, making it accessible for travellers arriving from abroad. From the airport, you can expect a taxi ride to take around 30-60 minutes, depending on traffic conditions. Affordable bus connections are also available, providing a budget-friendly option for reaching the city centre and the hotel.

While there isn't a train station immediately adjacent to the hotel, the public transport network offers convenient connections to nearby stations. This allows guests to easily explore other parts of the city and region.

Food Near De Garden Hotel

While De Garden Hotel may or may not provide breakfast, there are plenty of options nearby to start your day right. Several cafs and restaurants are within walking distance, offering a range of cuisines to suit all tastes. Convenience stores are also readily available for snacks and drinks.

Be sure to try some local delicacies, such as nasi lemak or char kway teow, for a true taste of Malaysian flavours. Budget-friendly options are plentiful, with street food stalls and hawker centres offering delicious and affordable meals.

Things to Do Around De Garden Hotel

The area surrounding De Garden Hotel is rich in cultural and historical attractions. A historic temple is located nearby, offering a glimpse into the region's religious heritage. A lively night market provides a vibrant atmosphere and a chance to sample local street food and browse unique souvenirs.

For those seeking outdoor activities, a riverside park offers a peaceful escape from the city bustle. A one-day walkable highlights itinerary could include a visit to the temple, a stroll through the park, and an evening exploring the night market. A two-day extended stay could incorporate a day trip to a nearby town or a deeper exploration of the city's cultural sites.

Why De Garden Hotel is Popular Among Travellers

De Garden Hotel is particularly popular among travellers seeking affordability and convenience. Its central location and easy access to public transport make it an ideal base for exploring the city. Repeat visitors often appreciate the friendly staff and the comfortable, well-maintained rooms.

The hotel offers excellent value-for-money, providing a comfortable and convenient stay without breaking the bank. Its unique blend of modern amenities and local charm creates a memorable experience for guests.

Tips for First-Time Visitors

For first-time visitors, consider booking a room with a view for an enhanced experience. When packing, be sure to bring lightweight clothing suitable for the tropical climate, as well as an adaptor for your electronic devices. It's also a good idea to familiarise yourself with basic Malaysian customs and etiquette.

English is widely spoken, but learning a few basic Malay phrases can be helpful and appreciated by locals. Be aware of your surroundings and take precautions against petty theft, especially in crowded areas.

Best Time to Stay at De Garden Hotel

The best time to stay at De Garden Hotel depends on your preferences and budget. The peak season typically falls during the school holidays and major festivals, when prices may be higher and crowds are larger. The off-peak season offers lower prices and fewer crowds, but the weather may be less predictable.

The weather in Malaysia is generally hot and humid year-round, but the rainy season can bring heavy downpours. Consider planning your trip around local events and festivals for a unique cultural experience. Budget-conscious travellers may find the shoulder seasons (the months just before and after the peak season) to be the sweet spot, offering a balance of good weather and reasonable prices.

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All facilities in De Garden Hotel

Bar, Cafe and Lounge De Garden Hotel
Bar, Cafe and Lounge
Fitness Center De Garden Hotel
Fitness Center
Common Space De Garden Hotel
Common Space
Lobby De Garden Hotel
Lobby
Accommodation Services De Garden Hotel
Accommodation Services

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour security
  • Limited hours room service
  • Luggage storage
  • Newspaper in lobby
  • Newspaper

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Lunch restaurant
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Refrigerator
  • Shower
  • TV

Food and Drinks

  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Cafe

General

  • AC
  • Ballroom
  • Heater
  • Non-smoking room
  • Smoking area

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Accessible parking
  • Wheelchair accessible

Nearby Facilities

  • Grocery
  • Laundry
  • Shops
  • Supermarket

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in De Garden Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
15:00 - 19:00
Check-out:
07:00 - 12:00

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

General Check-in Instructions

- A tourist tax of MYR 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. - Upon check-in, hotel Front Desk will collect from guests MYR 2.00 Local Government Fee per room per night(imposed by Penang Government starting from 1st June 2014). This fee is not included in room rates. - All special request such as additional car park, early check-in, late check-out, non-smoking room, room with balcony etc, are strongly subject to availability & amp; cannot be guaranteed. You are encourage to contact the hotel at least 24 hours before arrival for the special requests. - Hotel may charge additional fee for each extra person after exceeding room’s maximum occupancy. Any availability of extra bed or baby crib is subject to availability.
- Additional Breakfast is chargeable at MYR 19.00 per pax per day and to be paid at the hotel.
- Security deposit will be charged at RM 100.00 upon check-In.
- Starting October 11th, 2021, as an effort to ensure the safety of our guests and staff, the property will fully adhere to the guidelines designated by the government to restrict all entry and check-in. Only fully vaccinated individual with low risk status is allowed. The property may further request additional documentation during check in for validation and identification purposes. Please contact the property for more info.
- Early check in charges will be charge RM25.00 per hour ( from 0700 am until 1200 pm).
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General Information

Popular Facilities
AC, Restaurant, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - 19:00 - to 07:00 - 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at De Garden Hotel
123
Number of floors in De Garden Hotel
5
Another facilities in De Garden Hotel
Bellhop, Concierge, Doorman, Express check-in, Express check-out

Frequently asked question in De Garden Hotel

What are available facilities at De Garden Hotel?
There are top facilites at De Garden Hotel such as AC, Restaurant, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at De Garden Hotel?
The standard check-in time at De Garden Hotel is starting from 15:00 - 19:00 while the latest check-out time is at 07:00 - 12:00
Does De Garden Hotel provide breakfast?
Yes, De Garden Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does De Garden Hotel have?
De Garden Hotel is a 3.0-star hotel.
How many floors does De Garden Hotel have?
De Garden Hotel has 5 floors.
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More Reviews from Other Guests in De Garden Hotel

Overall Ratings & Reviews De Garden Hotel

Traveloka (164)
Other sources (143)
8.2
Very Good
From 164 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.2

Meal

8.0

Location

8.0

Service and Facilites

8.1

People often mention about De Garden Hotel
All
Activity Option (1)
Check-in/out Time (1)
Room Space (1)
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Traveler Reviews De Garden Hotel

Number of reviews per page
20
40
Customer reviews
H***i
icon-Transit
Transit
icon-origin-TRAVELOKA
6.4
/10
Reviewed 61 week(s) ago
Actually room size and cleanliness was okay, but for a 3 star hotel standard, it was terrible as they only give 1 room key, and didn't allow for 2nd key. As I booked the twin bed room for 2 people, very troublesome when one people want to go out and the other are sleeping (the only 1 keycard given have to be put for aircon and light). Staff was friendly and okay, however check in and check out time could be improved for faster processing time.
Read More
1 people find it helpful
Ravee
icon-origin-TRAVELOKA
9.4
/10
Reviewed 91 week(s) ago
Nice and the all employees are 👍😁 and humble 😎🥳
Find this review helpful?
pak k.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 92 week(s) ago
During my stay at the hotel, I feel like the room is quite spacious. The bed is comfortable, not too hard, not too soft. The bad part is the programs on the TV. It's very limited with one channel which you can watch. The rest is OK.
Find this review helpful?
AMAH A. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 94 week(s) ago
Staffs are very friendly and helpful. Room is clean and spacious, parking area provided.
1 people find it helpful
Profile Picture
Zahid b. D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 132 week(s) ago
Nice place to stay and not the busy area.
Find this review helpful?
Wong P. Y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 142 week(s) ago
Clean, have parking. Not too dark for me. Just the toilet seat looks old. Should change new.
Find this review helpful?
Profile Picture
Muhamad H. B. M.
icon-origin-TRAVELOKA
8.0
/10
Reviewed 163 week(s) ago
Good stay for short trip. Can come back later.
Find this review helpful?
WAN I. B. W. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 168 week(s) ago
The room very clean, quite big, so comfortable, I like very much, next time if I come here again for sure I will check in here.
Find this review helpful?
wadilis b. m. s.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 169 week(s) ago
Hi, We already stayed at this hotel before in 2018. That time the hotel is awesome. But now we think something need to be done to bring back the place same like before. Maybe because of the MCO. We not going to stay again at this hotel. Regards. Wadi.
Find this review helpful?
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Muhamad H. B. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 171 week(s) ago
Good stay, spacious, good breakfast. Worth stay.
Find this review helpful?
Ladida Y.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 177 week(s) ago
Nice and professional staffs. Convenient location.
1 people find it helpful
Profile Picture
Liew K. C.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 180 week(s) ago
So far OK~Just the lighting problem
1 people find it helpful
NIKMAN
icon-origin-TRAVELOKA
8.3
/10
Reviewed 244 week(s) ago
Nice and clean bedroom but waiting so long to check out
1 people find it helpful
Mohd Fairuz
icon-Family
Family
icon-origin-TRAVELOKA
5.8
/10
Reviewed 302 week(s) ago
Booked a studio. But actually not a studio standard. Room very small. Cramped. Not worth the money paid.
2 people find it helpful
NOOR I. B. A. H.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.5
/10
Reviewed 304 week(s) ago
This accommodation is superb! Friendly staffs
Find this review helpful?
Fatin S.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.7
/10
Reviewed 306 week(s) ago
Good service and environment .
1 people find it helpful
Saumiyah B. M. M.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
9.7
/10
Reviewed 312 week(s) ago
I check in with my friend for one night. And we really enjoyed our vacation. Especially the balcony view. Im quite surprise and don’t expect at all. We really like it and can see Komtar from our room. Just need to upgraded the wifi because a bit slow. And TV channel also don’t have many channel. Other than that, we are satisfied. Staff was friendly and they give permission to check out at 1pm. Do not worry about parking because this hotel have a lot of parking and Also have a nice view. It have breakfast but we don’t take it so don’t know how the food is.Definitely will come again nextime. Thank you 😘
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+2
Find this review helpful?
Pong Jaw Lin
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 313 week(s) ago
Good service and clean, more parking place
Find this review helpful?
MUHAMMAD F. B. M.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 313 week(s) ago
clean and comfortable..fast check in and friendly staff..will stay here again in future
1 people find it helpful
aminah m.
icon-Family
Family
icon-origin-TRAVELOKA
9.1
/10
Reviewed 315 week(s) ago
Check in was smooth but we have to pay rm300 deposit for 3 rooms even we have fully paid upon booking. Rooms are spacious as per picture. Each room got safe box, iron and hair dryer. They even have free newspaper at reception. We had pleasant stay here.
Find this review helpful?
Number of reviews per page
20
40

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Lobby 4 De Garden Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews De Garden Hotel

Traveloka (164)
Other sources (143)
8.2
Very Good
From 164 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.2

Meal

8.0

Location

8.0

Service and Facilites

8.1

People often mention about De Garden Hotel
All
Activity Option (1)
Check-in/out Time (1)
Room Space (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews De Garden Hotel

Number of reviews per page
20
40
Customer reviews
H***i
icon-Transit
Transit
icon-origin-TRAVELOKA
6.4
/10
Reviewed 61 week(s) ago
Actually room size and cleanliness was okay, but for a 3 star hotel standard, it was terrible as they only give 1 room key, and didn't allow for 2nd key. As I booked the twin bed room for 2 people, very troublesome when one people want to go out and the other are sleeping (the only 1 keycard given have to be put for aircon and light). Staff was friendly and okay, however check in and check out time could be improved for faster processing time.
Read More
1 people find it helpful
Ravee
icon-origin-TRAVELOKA
9.4
/10
Reviewed 91 week(s) ago
Nice and the all employees are 👍😁 and humble 😎🥳
Find this review helpful?
pak k.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 92 week(s) ago
During my stay at the hotel, I feel like the room is quite spacious. The bed is comfortable, not too hard, not too soft. The bad part is the programs on the TV. It's very limited with one channel which you can watch. The rest is OK.
Find this review helpful?
AMAH A. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 94 week(s) ago
Staffs are very friendly and helpful. Room is clean and spacious, parking area provided.
1 people find it helpful
Profile Picture
Zahid b. D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 132 week(s) ago
Nice place to stay and not the busy area.
Find this review helpful?
Wong P. Y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 142 week(s) ago
Clean, have parking. Not too dark for me. Just the toilet seat looks old. Should change new.
Find this review helpful?
Profile Picture
Muhamad H. B. M.
icon-origin-TRAVELOKA
8.0
/10
Reviewed 163 week(s) ago
Good stay for short trip. Can come back later.
Find this review helpful?
WAN I. B. W. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 168 week(s) ago
The room very clean, quite big, so comfortable, I like very much, next time if I come here again for sure I will check in here.
Find this review helpful?
wadilis b. m. s.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 169 week(s) ago
Hi, We already stayed at this hotel before in 2018. That time the hotel is awesome. But now we think something need to be done to bring back the place same like before. Maybe because of the MCO. We not going to stay again at this hotel. Regards. Wadi.
Find this review helpful?
Profile Picture
Muhamad H. B. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 171 week(s) ago
Good stay, spacious, good breakfast. Worth stay.
Find this review helpful?
Ladida Y.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 177 week(s) ago
Nice and professional staffs. Convenient location.
1 people find it helpful
Profile Picture
Liew K. C.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 180 week(s) ago
So far OK~Just the lighting problem
1 people find it helpful
NIKMAN
icon-origin-TRAVELOKA
8.3
/10
Reviewed 244 week(s) ago
Nice and clean bedroom but waiting so long to check out
1 people find it helpful
Mohd Fairuz
icon-Family
Family
icon-origin-TRAVELOKA
5.8
/10
Reviewed 302 week(s) ago
Booked a studio. But actually not a studio standard. Room very small. Cramped. Not worth the money paid.
2 people find it helpful
NOOR I. B. A. H.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.5
/10
Reviewed 304 week(s) ago
This accommodation is superb! Friendly staffs
Find this review helpful?
Fatin S.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.7
/10
Reviewed 306 week(s) ago
Good service and environment .
1 people find it helpful
Saumiyah B. M. M.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
9.7
/10
Reviewed 312 week(s) ago
I check in with my friend for one night. And we really enjoyed our vacation. Especially the balcony view. Im quite surprise and don’t expect at all. We really like it and can see Komtar from our room. Just need to upgraded the wifi because a bit slow. And TV channel also don’t have many channel. Other than that, we are satisfied. Staff was friendly and they give permission to check out at 1pm. Do not worry about parking because this hotel have a lot of parking and Also have a nice view. It have breakfast but we don’t take it so don’t know how the food is.Definitely will come again nextime. Thank you 😘
Read More
+2
Find this review helpful?
Pong Jaw Lin
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 313 week(s) ago
Good service and clean, more parking place
Find this review helpful?
MUHAMMAD F. B. M.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 313 week(s) ago
clean and comfortable..fast check in and friendly staff..will stay here again in future
1 people find it helpful
aminah m.
icon-Family
Family
icon-origin-TRAVELOKA
9.1
/10
Reviewed 315 week(s) ago
Check in was smooth but we have to pay rm300 deposit for 3 rooms even we have fully paid upon booking. Rooms are spacious as per picture. Each room got safe box, iron and hair dryer. They even have free newspaper at reception. We had pleasant stay here.
Find this review helpful?
Number of reviews per page
20
40