Kingston Hotel 13 @ Penang Hill

Hotels
8.4
/10
Very Good
113 reviews

What Guests Say About Their Stay

f***y
9.4
/ 10
The staff was friendly and helpful, the room was so cozy. It's near Penang Hill, Kek Lok Si Temple, and surrounded by many food hawkers. The environment was so peaceful and the air was fresh.
bao Ping
10.0
/ 10
Booked this place for my dad and his friends and they totally loved it! Morning market, great hawker food, streets stalls just around the corner great for earlybird like them. Few landmarks within 10mins drive, town area in just 20mins. Hotel building may looked small but dont be fool by it! Room was spacious, clean environments no less than 5stars hotel. Service was great too. Highly recommended of you are here to penang.
THEN NYIT
10.0
/ 10
Near to hawker centers, Restaurants and convenient. Best Location to visit Kek Lok Se. And Also need to Penang Hills.
chee woon
10.0
/ 10
I was asked to pay for extra for early check in. I understand they have check in time at 3pm, but as a guest to feel the unwelcome rejection to the face was not a pleasant experience to have. I was arrived at the property past 12 noon, and i was rejected to check in my room on my face unless I pay the extra (early check in). However the receipt was later review that and allowed me to checked in around 130pm (she wrote down foc early chk in 130pm on my room card enclosure). Seriously, I do not usually have this kind of experience in any other hotel includes 3-5 stars facility. This is my 2nd experience in Penang hotel within the same trip. But I never had similar encounter in other cities or countries. The bed was not very good also, it seems like it is conjoint of 2 single bed into one, where i could easily hit the center "hard-bone“ in between the 2 beds. However I must compliment a few good things about my stay, the location is wonderful, plenty of local foods and market available, I never had any issues to get food here. The TV has many programs and channels to browse from , particularly Netflix my fav. the view of the mt also. Just a little thing the rooftop was totally occupied by the restaurant, would please if there a free space for their guest to view and appreciates top view from the building.
In the Area
See Map
18, Jalan Pasar, Pekan Ayer Itam,, Air Itam, Pulau Pinang, Penang, Malaysia, 11500

Main Facilities

See more
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Kingston Hotel 13 @ Penang Hill is located in area / city Air Itam. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Kingston Hotel 13 @ Penang Hill Address: Map & Location

18, Jalan Pasar, Pekan Ayer Itam,, Air Itam, Pulau Pinang, Penang, Malaysia, 11500
Discover More Places
Lobby Kingston Hotel 13 @ Penang Hill
Lobby 2 Kingston Hotel 13 @ Penang Hill

Discover More About Kingston Hotel 13 @ Penang Hill

Location


Kingston Hotel 13 @ Penang Hill is located in area / city Air Itam.

About Kingston Hotel 13 @ Penang Hill

From business event to corporate gathering, Kingston Hotel 13 @ Penang Hill provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Kingston Hotel 13 @ Penang Hill, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Kingston Hotel 13 @ Penang Hill is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Kingston Hotel 13 @ Penang Hill is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Kingston Hotel 13 @ Penang Hill.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Kingston Hotel 13 @ Penang Hill exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Kingston Hotel 13 @ Penang Hill is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Kingston Hotel 13 @ Penang Hill is the right place to stay.

All facilities in Kingston Hotel 13 @ Penang Hill

Common Space Kingston Hotel 13 @ Penang Hill
Common Space
Lobby Kingston Hotel 13 @ Penang Hill
Lobby
Exterior Kingston Hotel 13 @ Penang Hill
Exterior
Bedroom Kingston Hotel 13 @ Penang Hill
Bedroom
In-room Bathroom Kingston Hotel 13 @ Penang Hill
In-room Bathroom

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Front desk
  • 24-hour security
  • Limited hours room service
  • Luggage storage
  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Food and Drinks

  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)

General

  • AC
  • Heater
  • Non-smoking room

Things to Do

  • Outdoor facilities

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in Kingston Hotel 13 @ Penang Hill

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Tourism Tax

Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).

Smoking

Smoking is allowed only in the designated smoking area.
Read All

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Kingston Hotel 13 @ Penang Hill
156
Number of floors in Kingston Hotel 13 @ Penang Hill
5
Another facilities in Kingston Hotel 13 @ Penang Hill
Cable TV, Desk, Hairdryer, In-room safe, Minibar

Frequently asked question in Kingston Hotel 13 @ Penang Hill

What are available facilities at Kingston Hotel 13 @ Penang Hill?
There are top facilites at Kingston Hotel 13 @ Penang Hill such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Kingston Hotel 13 @ Penang Hill?
Check-in time at Kingston Hotel 13 @ Penang Hill is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Kingston Hotel 13 @ Penang Hill provide breakfast?
Yes, Kingston Hotel 13 @ Penang Hill provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Kingston Hotel 13 @ Penang Hill?
Kingston Hotel 13 @ Penang Hill is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Kingston Hotel 13 @ Penang Hill have?
Kingston Hotel 13 @ Penang Hill has 5 floors.
See All

More Reviews from Other Guests in Kingston Hotel 13 @ Penang Hill

8.5
Very Good
From 79 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.6

Meal

8.5

Location

8.6

Service and Facilites

8.5

People often mention about Kingston Hotel 13 @ Penang Hill
All
Staff Friendliness (5)
Ambiance (5)
Bedroom (5)
Surroundings (4)
Check-in/out Time (4)
Room Space (4)
Wifi (3)
Soundproof (3)
Bathroom (2)
Hotel Area (2)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Kingston Hotel 13 @ Penang Hill

Number of reviews per page
20
40
Customer reviews
J***y
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Peaceful location, many street food to try near ayer itam market, near kek lok si temple, just walking, dont be lazy. Also, near to bukit bintang loeer station.
Find this review helpful?
Profile Picture
sidik y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Good but the location bit far from town
Find this review helpful?
f***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The staff was friendly and helpful, the room was so cozy. It's near Penang Hill, Kek Lok Si Temple, and surrounded by many food hawkers. The environment was so peaceful and the air was fresh.
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
The room got many ant, disappointed me this time and air con not cooling
Find this review helpful?
h***o
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
staff was very friendly and cheerful. the downside is that there was no laundy service. the rest was good
Find this review helpful?
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
sounds proof need to be improved when the cleaner clean the corridors
Find this review helpful?
C***e
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Good location, just right in front of the hospital which I need to go to work for a few days.
Find this review helpful?
M***l
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
My 3rd stay in this hotel. Very cheap off-peak weekday rate for a 3-star hotel. A go-to place for my staycation.
Find this review helpful?
H***n
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
The hotel is quite comfortable, but it's a bit far from the center of Penang..., but the view is nice... 👍
Translated by Google Icon
See original
Find this review helpful?
M***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 12 week(s) ago
Serene view of hills and nearby villages. Very old world charm. Had a pleasent stay. However, bathroom floor had plenty of dust worm coming off when in contact with water. Spring mattress is badly worn. Suggest better bathroom maintenance and change of mattress.
Find this review helpful?
M***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
Pros:Ample parking , short walk to multiple food courts and cafes. Has smart tv in room Cons: Spring mattress appear to be badly worn, suggest changing it.
Find this review helpful?
R***i
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 13 week(s) ago
This hotel is a good choice if you want to visit Penang Hill.
Find this review helpful?
h***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Good. Larger room! Only toilet is for me,not too good. Because just use glass sliding door.
Find this review helpful?
J***n
icon-origin-TRAVELOKA
9.1
/10
Reviewed 16 week(s) ago
the hotel staff are friendly and helpful. location is strategically convenient, is at ayer itam morning market and few minutes walk to kek lok so. the room is spacious and bed is thick and comfy. Aircon is cooling and shower water is strong. however, found a minor stain on the toilet bowl, able to wash away, hope cleaner will be more careful. overall is a pleasant stay with a nice view of mountain.
Read More
Find this review helpful?
I***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 35 week(s) ago
Good recommendation, next time I will come again.
Find this review helpful?
Goh Z. W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 67 week(s) ago
Nice hotel with cozy environment. Sadly, we cannot access the roof as there are renovations ongoing.
1 people find it helpful
W***G
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 78 week(s) ago
Cleanliness needs improvement, please take it seriously and deal with it. I expect the cleanliness to improve. Dust can be easily seen in the cloakroom, hair and dust can be easily seen on the floor and carpet, the pillows have a peculiar smell, and the sheets have traces of dirt. The sound insulation effect of the room is not good. People talking in the corridor and cell phone ringing can be clearly heard in the room. The attitude of the receptionist and all service staffs was very good. Thank you for their patience in solving the problem for me quickly. The bed was large and very comfortable, the air conditioner was operating normally, the lights were sufficient, the water pressure in the bathroom was very good, and the outside environment was beautiful. The buffet hot pot restaurant is located on the top floor, and the outdoor lighting and environment are really amazing. Overall, comfortable and good. Looking forward to our next encounter! Finally, thanks for everything.
Read More
+2
1 people find it helpful
LVC Z.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 96 week(s) ago
This is not my 1st stay in Deview. Planning to swift to other hotel in near future if happen to travel to Penang. 1) The hotel staff named: Geraldine is un-friendly and bad attitude, found her sitting playing with phone. 2) We had a continual stay (3 days 2 nights) in a row & same room, but were unable to scan at the lift on Day2. Referred to Geraldine, she required us to validate the room card & saying is the a procedure at the hotel. 3) Aircon in room 330 is not cold.
Read More
1 people find it helpful
Morrakot T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 111 week(s) ago
Hotel is clean beds and sleeps very well. We come back again sure 🥰
Find this review helpful?
Morrakot T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 119 week(s) ago
Near hotel many food shop can go out for dinner and breakfast easy. The bed good sleep good.
Find this review helpful?
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Kingston Hotel 13 @ Penang Hill

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.5
Very Good
From 79 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.6

Meal

8.5

Location

8.6

Service and Facilites

8.5

People often mention about Kingston Hotel 13 @ Penang Hill
All
Staff Friendliness (5)
Ambiance (5)
Bedroom (5)
Surroundings (4)
Check-in/out Time (4)
Room Space (4)
Wifi (3)
Soundproof (3)
Bathroom (2)
Hotel Area (2)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Kingston Hotel 13 @ Penang Hill

Number of reviews per page
20
40
Customer reviews
J***y
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Peaceful location, many street food to try near ayer itam market, near kek lok si temple, just walking, dont be lazy. Also, near to bukit bintang loeer station.
Find this review helpful?
Profile Picture
sidik y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Good but the location bit far from town
Find this review helpful?
f***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The staff was friendly and helpful, the room was so cozy. It's near Penang Hill, Kek Lok Si Temple, and surrounded by many food hawkers. The environment was so peaceful and the air was fresh.
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
The room got many ant, disappointed me this time and air con not cooling
Find this review helpful?
h***o
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
staff was very friendly and cheerful. the downside is that there was no laundy service. the rest was good
Find this review helpful?
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
sounds proof need to be improved when the cleaner clean the corridors
Find this review helpful?
C***e
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Good location, just right in front of the hospital which I need to go to work for a few days.
Find this review helpful?
M***l
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
My 3rd stay in this hotel. Very cheap off-peak weekday rate for a 3-star hotel. A go-to place for my staycation.
Find this review helpful?
H***n
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
The hotel is quite comfortable, but it's a bit far from the center of Penang..., but the view is nice... 👍
Translated by Google Icon
See original
Find this review helpful?
M***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 12 week(s) ago
Serene view of hills and nearby villages. Very old world charm. Had a pleasent stay. However, bathroom floor had plenty of dust worm coming off when in contact with water. Spring mattress is badly worn. Suggest better bathroom maintenance and change of mattress.
Find this review helpful?
M***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
Pros:Ample parking , short walk to multiple food courts and cafes. Has smart tv in room Cons: Spring mattress appear to be badly worn, suggest changing it.
Find this review helpful?
R***i
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 13 week(s) ago
This hotel is a good choice if you want to visit Penang Hill.
Find this review helpful?
h***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Good. Larger room! Only toilet is for me,not too good. Because just use glass sliding door.
Find this review helpful?
J***n
icon-origin-TRAVELOKA
9.1
/10
Reviewed 16 week(s) ago
the hotel staff are friendly and helpful. location is strategically convenient, is at ayer itam morning market and few minutes walk to kek lok so. the room is spacious and bed is thick and comfy. Aircon is cooling and shower water is strong. however, found a minor stain on the toilet bowl, able to wash away, hope cleaner will be more careful. overall is a pleasant stay with a nice view of mountain.
Read More
Find this review helpful?
I***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 35 week(s) ago
Good recommendation, next time I will come again.
Find this review helpful?
Goh Z. W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 67 week(s) ago
Nice hotel with cozy environment. Sadly, we cannot access the roof as there are renovations ongoing.
1 people find it helpful
W***G
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 78 week(s) ago
Cleanliness needs improvement, please take it seriously and deal with it. I expect the cleanliness to improve. Dust can be easily seen in the cloakroom, hair and dust can be easily seen on the floor and carpet, the pillows have a peculiar smell, and the sheets have traces of dirt. The sound insulation effect of the room is not good. People talking in the corridor and cell phone ringing can be clearly heard in the room. The attitude of the receptionist and all service staffs was very good. Thank you for their patience in solving the problem for me quickly. The bed was large and very comfortable, the air conditioner was operating normally, the lights were sufficient, the water pressure in the bathroom was very good, and the outside environment was beautiful. The buffet hot pot restaurant is located on the top floor, and the outdoor lighting and environment are really amazing. Overall, comfortable and good. Looking forward to our next encounter! Finally, thanks for everything.
Read More
+2
1 people find it helpful
LVC Z.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 96 week(s) ago
This is not my 1st stay in Deview. Planning to swift to other hotel in near future if happen to travel to Penang. 1) The hotel staff named: Geraldine is un-friendly and bad attitude, found her sitting playing with phone. 2) We had a continual stay (3 days 2 nights) in a row & same room, but were unable to scan at the lift on Day2. Referred to Geraldine, she required us to validate the room card & saying is the a procedure at the hotel. 3) Aircon in room 330 is not cold.
Read More
1 people find it helpful
Morrakot T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 111 week(s) ago
Hotel is clean beds and sleeps very well. We come back again sure 🥰
Find this review helpful?
Morrakot T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 119 week(s) ago
Near hotel many food shop can go out for dinner and breakfast easy. The bed good sleep good.
Find this review helpful?
Number of reviews per page
20
40