Natol Hotel

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7.4
/10
Pleasant
18 reviews

What Guests Say About Their Stay

Verified traveler

10.0
/ 10
Bigger bed room with big bathroom installed with powerful shower rain in complete toiletries. Room is clean and quiet. Free karaoke and guitar are added credits to your hotel restaurant. Indonesia free breakfast is good but no American style.

Benjamin

10.0
/ 10
Perfect location to Kota Samarahan education hub, Sama Jaya industrial Park, Medical Specialist Centers and other part of KUCHING. Many restaurants, supermarkets, banks around. Very affordable and worthwhile. We appreciate your free breakfast on cheap room rate of below Rm 79.00 unique in town but reduce the portion to avoid wastage. Please provide more cheap cars for rent as we are frequent users for business. Expedite your check ins time especially on peak hours. Let's meet again next week !
In the Area
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Lot 33 & 34, Tabuan Tranquility Commercial Centre, Jalan Canna, Kuching City Center, Kuching, Sarawak, Malaysia, 93350

Main Facilities

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AC
Restaurant
Parking
Elevator
WiFi
note: hotel was previously named Natol Travelers & Business Inn Staying at Natol Hotel is a good choice when you are visiting Kuching City Center. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Natol Hotel

Lot 33 & 34, Tabuan Tranquility Commercial Centre, Jalan Canna, Kuching City Center, Kuching, Sarawak, Malaysia, 93350
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Exterior Natol Hotel
Exterior 2 Natol Hotel

Discover More About Natol Hotel

Stay at Natol Hotel – Comfort, Convenience & Affordability in the Heart of Tabuan Jaya!

Looking for a strategically located, budget-friendly stay in Kuching? Natol Hotel at Tabuan Tranquility is your perfect choice!

✔ Prime Location – Nestled in Tabuan Jaya, our hotel is a gateway to Kota Samarahan’s education hub, including Universiti Malaysia Sarawak (UNIMAS), UiTM, and Sama Jaya Industrial Zone.

✔ Surrounded by Conveniences – Enjoy easy access to top dining and retail spots, including KFC, McDonald’s, Maybank, Affin Bank, Smart Hypermarket, Panda Supermarket, and a variety of medical and dental clinics. Indulge in a diverse food scene with nearby Chinese, Malay, Korean, and Japanese restaurants and large-scale coffee shops.

✔ Perfect for Tourists & Business Travelers – Whether you're visiting for leisure, business, or medical purposes, our hotel is an ideal stop on the way to Kuching’s major tourist attractions.

✔ Affordable Comfort – Our room rates are well below market prices, ensuring a budget-friendly stay without compromising comfort.

✔ Medical Tourist Friendly – Need extra assistance? We offer wheelchairs and other essential medical equipment for rent. Sarawak Heart Specialist Center is just a 10-minute drive, while KPJ Specialist Center is only 5 minutes away.

Book your stay today and experience affordable hospitality at Natol Hotel, Tabuan Tranquility!

All facilities in Natol Hotel

Entertainment Facility Natol Hotel
Entertainment Facility
Common Space Natol Hotel
Common Space
Accommodation Services Natol Hotel
Accommodation Services
Exterior Natol Hotel
Exterior
Bedroom Natol Hotel
Bedroom

Connectivity

  • Free WiFi

General

  • AC
  • Family room
  • Fireplace in lobby
  • Heater
  • Non-smoking room

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly

Public Facilities

  • Parking
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Hotel Services

  • Money changer
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • Late check-out
  • Limited hours room service
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper

Business Facilities

  • Photocopier
  • Printer

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Accommodation Policy & General Information in Natol Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.



Document Policy
Upon check-in, you are required to bring ID Card, You may contact the property in advance at +60 16-829 7268. The required documents can be in the form of soft copy.

Deposit Policy
Deposit MYR 100.00 is required upon check-in. The accommodation accepts cash and debit card.

Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Check-in/Check-out Time

Check-in:
12:00 - 21:30
Check-out:
07:00 - 12:00

Accommodation does not serve free extra breakfast.

Smoking is prohibited in the accommodation.

Pets are not allowed in the accommodation.

*⚠️ IMPORTANT CHECK-IN REMINDER ⚠️* Dear Guest, To ensure a *smooth check-in*, please read the following important information carefully: *1. 🔑 24-HOUR CHECK-IN NOTICE* Check-in is available *24 hours*. However, if you plan to check in between *8:00 PM and 8:00 AM the following day*, you *MUST inform us at least 1 day in advance* so that we can make the necessary arrangements and provide you with the check-in instructions. *⚠️ LAST-MINUTE BOOKINGS* For last-minute bookings, please *CALL us immediately* at +6016-8297268 so that we can assist you with the check-in arrangements. _Please note: Our customer support operates from 7:00 AM to 10:00 PM. For last-minute bookings made after 10:00 PM, check-in assistance is subject to staff availability. If we are unable to respond immediately, our team will get back to you ASAP._ *2. 🕐 ESTIMATED ARRIVAL TIME* Kindly share your *estimated arrival time in advance* so our person in charge can arrange the *key handover*. *3. 💰 SECURITY DEPOSIT* A _refundable security deposit_ will be collected before check-in. Please refer to the Check-in Procedure message for the deposit amount applicable to your booking. The deposit will be refunded within *1–3 working days after check-out*, provided there are *no damages, missing items, or violations of house rules*. *4. 🪪 ID VERIFICATION* Please send us a *photo of your IC or passport before arrival* for verification purposes. *5. 🏠 PROPERTY CARE* Kindly note that our unit is *well maintained and in good condition*. We sincerely appreciate your cooperation in *keeping the unit clean and taking good care of the property* during your stay. *6. ⚠️ ADDITIONAL CHARGES* Please be informed that *any damages, loss or missing items, or breaches of house rules may result in additional charges*. *📞 CUSTOMER SUPPORT* For assistance, please contact: *Customer Service: +6016-8297268* *Ms. Irene Goh: +6011-16356575* *Madam Lulu: +6016-8898693* Our customer support operating hours are from *7:00 AM to 10:00 PM*. *Messages received outside these hours may only be answered during the next operating period.* Thank you for your understanding and cooperation. We look forward to hosting you and hope you have a *pleasant and enjoyable stay!* 😊

General Information

Popular Facilities
AC, Restaurant, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 12:00 - 21:30 - to 07:00 - 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Natol Hotel
29
Number of floors in Natol Hotel
3
Another facilities in Natol Hotel
Free WiFi, Family room, Fireplace in lobby, Heater, Non-smoking room

Frequently asked question in Natol Hotel

What are available facilities at Natol Hotel?
There are top facilites at Natol Hotel such as AC, Restaurant, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Natol Hotel?
The standard check-in time at Natol Hotel is starting from 12:00 - 21:30 while the latest check-out time is at 07:00 - 12:00
Does Natol Hotel provide breakfast?
Yes, Natol Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Natol Hotel?
Natol Hotel is a 1.0-star hotel.
How many floors does Natol Hotel have?
Natol Hotel has 3 floors.
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More Reviews from Other Guests in Natol Hotel

Overall Ratings & Reviews Natol Hotel

Traveloka (12)
Other sources (6)
7.8
Pleasant
From 12 reviews
Provided by travelers on
Cleanliness

7.6

Room Comfort

7.2

Meal

8.4

Location

7.8

Service and Facilites

7.0

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Traveler Reviews Natol Hotel

Number of reviews per page
20
40
Customer reviews
M***d
icon-origin-TRAVELOKA
7.9
/10
Reviewed 62 week(s) ago
aircond not cold even the temperature 16°c..
Find this review helpful?
Accommodation's Reply
31 Jul 2025
Thank you for your feedback. We’re sorry to hear that you experienced discomfort with the air conditioning. Kindly be informed that the aircond unit is in good working condition and has not shown any issues previously. Upon inspection, we found that the remote control settings during your stay were different from the usual configuration. This may have affected the cooling performance, despite the temperature being set to 16°C. We appreciate your comments and will continue to monitor the unit closely to ensure a comfortable stay for all our guests.
M***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 82 week(s) ago
Frendly Staff and Room Clean 🤏🤏🤏
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Azizah N. K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 83 week(s) ago
The hotel is conveniently located in the heart of Kuching, making it accessible to key attractions like Sarawak Cultural Village, Kuching Waterfront, and Kuching City Centre. The central location is great for tourists who want to explore the local culture and attractions
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Amirul S. A.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
5.5
/10
Reviewed 368 week(s) ago
Service check in & check out is very slow. Shared toilets do not provide soap, and doors cannot be locked. Smoking room. Price per night is RM 78 + "rm15 for use in the application." recommend another budget hotel.
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1 people find it helpful
Taashaal M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 383 week(s) ago
When I do booking on app...I don’t know why the h** I need to pay "utilities fee" of rm20 per night!!! Just a waste of money! This is the second time!!!
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Michelle
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 390 week(s) ago
This is the first time I tried the new hotel known as Natol Travelers & Business Inn in Kuching when I see the hotel offers a basket of freebies like : low room rate with breakfast, whole day karaoke, guitar play and free gifts. I found the location is so convenient to the education hub of Kota Samarahan, Samajaya industrial Park, KPJ Medical Specialist Center, Tabuan Jaya Township etc. I like the karaoke stage concept which offers guests to sing any time of the day. But suggest you shall get a professional singer to sing when the nights fall. Sell the most expensive fish of Empurau for the convenience of foreigners to have a chance to taste it. Room wise, I found it's cosy and value for money. The provided safety box and satellite TV, powerful rain shower are added advantage for me to feel secure. I like the sofa and the conference room provided but suggest you will give free A4 papers at least one rim for writing each time. Same goes to your car rental offers, please give us well below market price for a frequent user. Your virtual office services is helpful to our business activities or movements and costs savings but shall be glad if more staff is to added in your office. Will come back again and introduce to my friends as well. See you then. Thank you !
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1 people find it helpful
Amirul S.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 404 week(s) ago
So slow management. Everything slow. Check in slow check out also slow.. Management so conventional. I don't know to explain. Room not satisfied.
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Exterior 4 Natol Hotel

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