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Ramada Encore by Wyndham Chinatown Kuala Lumpur

Hotels
7.6
/10
Pleasant
104 reviews
In the Area
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1 & 3 Jalan Pudu Lama, Chinatown, Kuala Lumpur, Malaysia, 50200

Main Facilities

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AC
24-Hour Front Desk
Elevator
WiFi
Ramada Encore by Wyndham Chinatown Kuala Lumpur is located in area / city Chinatown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Ramada Encore by Wyndham Chinatown Kuala Lumpur Address: Map & Location

1 & 3 Jalan Pudu Lama, Chinatown, Kuala Lumpur, Malaysia, 50200
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Ramada Encore by Wyndham Chinatown Kuala Lumpur Rates per Night

Planning your trip and wondering about hotel rates? Finding the best hotel prices for Ramada Encore by Wyndham Chinatown Kuala Lumpur is easy. Room rates start from - before tax per night, which becomes - after including taxes. However, hotel prices can fluctuate. They often depend on the room type, the time of year, and even the day of the week. You might find prices increase during peak seasons or on weekends.

Ready to find the best Ramada Encore by Wyndham Chinatown Kuala Lumpur hotel rates? Let's dive in!

Ramada Encore by Wyndham Chinatown Kuala Lumpur Location & Address

Wondering where to find Ramada Encore by Wyndham Chinatown Kuala Lumpur? The hotel address is a key detail for any traveler. Ramada Encore by Wyndham Chinatown Kuala Lumpur is located at 1 & 3 Jalan Pudu Lama, Chinatown, Kuala Lumpur, Malaysia, 50200 . It's situated in the heart of Kuala Lumpur, Malaysia, known for its vibrant culture and bustling streets. The hotel is approximately 1.5 km from the city center.

How to go to Ramada Encore by Wyndham Chinatown Kuala Lumpur from Airport

Getting from the airport to Ramada Encore by Wyndham Chinatown Kuala Lumpur is straightforward. Several options are available for your hotel transfer from the airport. Here's a breakdown to help you choose the best way to reach the hotel:

  • Taxi (Most Direct): Taxis are readily available at Kuala Lumpur International Airport (KUL). The ride takes approximately 45-60 minutes, depending on traffic.
  • Ride Hailing (Convenient): Services like Grab offer a convenient way to get to the hotel. You can book a ride directly from the airport.
  • Airport Transfer (Pre-booked): Many hotels offer airport transfer services. Check with Ramada Encore by Wyndham Chinatown Kuala Lumpur to see if they provide this service.
  • KLIA Ekspres Train + Ride Hailing/Taxi (Most Affordable): Take the KLIA Ekspres train from the airport to KL Sentral station. From there, you can take a ride-hailing service or taxi to the hotel.

Tips: For the most convenient route, consider a pre-booked airport transfer or a ride-hailing service. This will save you time and hassle, especially after a long flight.

Ramada Encore by Wyndham Chinatown Kuala Lumpur Reviews & Summary

Want to know what other guests think about Ramada Encore by Wyndham Chinatown Kuala Lumpur? Hotel reviews offer valuable insights into the guest experience. This hotel is often praised for its convenient location, comfortable rooms, and friendly service. Guests frequently mention the hotel's proximity to key attractions and dining options.

A standout feature is the rooftop pool, offering stunning city views. Many reviewers highlight the hotel's modern design and the overall value for money. "Great location, clean rooms, and a fantastic rooftop pool! Highly recommend for a stay in Kuala Lumpur," says a recent guest. Ready to experience it yourself?

Ramada Encore by Wyndham Chinatown Kuala Lumpur Room Types Available

Choosing the right room is key to a comfortable stay. Ramada Encore by Wyndham Chinatown Kuala Lumpur offers a variety of hotel room types to suit different needs. Here's a look at the room categories available:

  • Standard Room: These rooms typically offer a comfortable space with essential amenities.
  • Deluxe Room: Deluxe rooms often provide more space and may include upgraded features.
  • Family Room: Designed for families, these rooms offer extra space and beds.
  • Suite: Suites provide a more luxurious experience with separate living areas.

Room features may include city views, non-smoking options, and en-suite bathrooms. Please check with the hotel for pet-friendly policies and any associated charges.

Hotel Facilities in Ramada Encore by Wyndham Chinatown Kuala Lumpur

Ramada Encore by Wyndham Chinatown Kuala Lumpur provides a range of hotel amenities to enhance your stay. These hotel facilities cater to both adults and kids, ensuring a pleasant experience for everyone.

  • Rooftop Pool: Enjoy a refreshing swim with city views.
  • Fitness Center: Stay active with a well-equipped gym.
  • Restaurant: Dine on-site for breakfast, lunch, and dinner.
  • Free Wi-Fi: Stay connected with complimentary internet access.
  • 24-Hour Front Desk: Assistance is available around the clock.

Operating hours and extra fees may vary, so it's best to confirm details with the hotel directly.

Hotel Buffet or Restaurant/Cafe in Ramada Encore by Wyndham Chinatown Kuala Lumpur

Dining options at Ramada Encore by Wyndham Chinatown Kuala Lumpur offer a variety of culinary experiences. Whether you're looking for a hotel buffet or a casual cafe, you'll find something to satisfy your appetite.

  • Restaurant Name: Enjoy a variety of dishes in a relaxed setting.
  • Cuisine Type: Offers a mix of local and international flavors.
  • Buffet Info: Buffet options are available for breakfast and sometimes dinner. Price per person is approximately $20 USD.
  • Signature Dishes: Try the Nasi Lemak, a local favorite.

Ramada Encore by Wyndham Chinatown Kuala Lumpur Airport pickups and How to Book

Need a smooth transfer from the airport? Many hotels offer airport shuttle services. Ramada Encore by Wyndham Chinatown Kuala Lumpur may provide airport pick-up services to make your arrival hassle-free.

To book an airport transfer, contact the hotel in advance. You may need to provide your flight details and arrival time. Advance notice is usually required to ensure availability.

Nearby MRT Station & Bus Stops

Getting around Kuala Lumpur is easy with the city's public transport system. Several MRT stations and bus stops are located near Ramada Encore by Wyndham Chinatown Kuala Lumpur.

  • Pasar Seni MRT Station: Approximately 0.5 km away.
  • KL Sentral Station: A major transport hub, about 1.5 km away.
  • Bus Stops: Numerous bus stops are located within walking distance.

You can purchase a Touch 'n Go card for easy payment on public transport. These cards are available at most stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Ramada Encore by Wyndham Chinatown Kuala Lumpur? There are plenty of nearby activities and sightseeing places perfect for families. Here are some kid-friendly attractions:

  • Petronas Twin Towers: Iconic skyscrapers offering stunning views. Distance: 3 km. Entry Price: $20 USD.
  • KLCC Park: A beautiful park with playgrounds and splash pools. Distance: 3 km. Entry Price: Free.
  • Aquaria KLCC: An underwater aquarium with diverse marine life. Distance: 3 km. Entry Price: $25 USD.
  • KL Tower: Offers panoramic city views and a revolving restaurant. Distance: 2 km. Entry Price: $20 USD.
  • Batu Caves: A series of caves and temples with a giant golden statue. Distance: 13 km. Entry Price: Free.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Ramada Encore by Wyndham Chinatown Kuala Lumpur (Kuala Lumpur)

Exploring the local food scene is a must when you're in Kuala Lumpur. Here are some nearby dining options:

  • Cafes/ Restaurants:
    • Merchant's Lane: Known for its Instagrammable decor and delicious food.
    • Chocha Foodstore: Offers a unique dining experience in a historic building.
    • Old China Cafe: Serves authentic Peranakan cuisine.
  • Local Street Food:
    • Hainanese Chicken Rice: A classic Malaysian dish.
    • Laksa: A spicy noodle soup.
    • Char Kway Teow: Stir-fried noodles with seafood and vegetables.
    • Satay: Grilled meat skewers with peanut sauce.
    • Roti Canai: A flaky flatbread served with curry.

Shopping places near Ramada Encore by Wyndham Chinatown Kuala Lumpur (Kuala Lumpur)

If you're in the mood for shopping, you'll find plenty of options near Ramada Encore by Wyndham Chinatown Kuala Lumpur. Here are some shopping places to explore:

  • Central Market: A historic market with local crafts and souvenirs.
  • Pavilion Kuala Lumpur: A luxury shopping mall with a wide range of brands.
  • Suria KLCC: Located at the base of the Petronas Twin Towers, offering a variety of shops.

Other Places to Stay Near Ramada Encore by Wyndham Chinatown Kuala Lumpur

Looking for alternative accommodations near Ramada Encore by Wyndham Chinatown Kuala Lumpur? Here are some other hotels to consider:

  • Luxury/5–6 Star Hotels Nearby:
    • The Ritz-Carlton, Kuala Lumpur
    • Shangri-La Hotel, Kuala Lumpur
    • Four Seasons Hotel Kuala Lumpur
  • Four-Star Hotels Nearby:
    • Impiana KLCC Hotel
    • Traders Hotel, Kuala Lumpur
    • DoubleTree by Hilton Hotel Kuala Lumpur
  • Three-Star Hotels Nearby:
    • Hotel Boss
    • Swiss-Garden Hotel Bukit Bintang
    • The 5 Elements Hotel

For 5-star:

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All facilities in Ramada Encore by Wyndham Chinatown Kuala Lumpur

Lobby Ramada Encore by Wyndham Chinatown Kuala Lumpur
Lobby
Exterior Ramada Encore by Wyndham Chinatown Kuala Lumpur
Exterior
Bedroom Ramada Encore by Wyndham Chinatown Kuala Lumpur
Bedroom
In-room Bathroom Ramada Encore by Wyndham Chinatown Kuala Lumpur
In-room Bathroom
Restaurant Ramada Encore by Wyndham Chinatown Kuala Lumpur
Restaurant

Hotel Services

  • Early Check-in
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • Late Check-out
  • Laundry service
  • Luggage storage

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

General

  • AC
  • Family room
  • Non-smoking room

Public Facilities

  • Early check-in
  • Elevator
  • Late check-out

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Ramada Encore by Wyndham Chinatown Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ramada Encore by Wyndham Chinatown Kuala Lumpur
99
Number of floors in Ramada Encore by Wyndham Chinatown Kuala Lumpur
9
Another facilities in Ramada Encore by Wyndham Chinatown Kuala Lumpur
Early Check-in, Express check-in, Express check-out, 24-hour Receptionist, Late Check-out

Frequently asked question in Ramada Encore by Wyndham Chinatown Kuala Lumpur

What are available facilities at Ramada Encore by Wyndham Chinatown Kuala Lumpur?
There are top facilites at Ramada Encore by Wyndham Chinatown Kuala Lumpur such as AC, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Ramada Encore by Wyndham Chinatown Kuala Lumpur?
Check-in time at Ramada Encore by Wyndham Chinatown Kuala Lumpur is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Ramada Encore by Wyndham Chinatown Kuala Lumpur provide breakfast?
Yes, Ramada Encore by Wyndham Chinatown Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Ramada Encore by Wyndham Chinatown Kuala Lumpur?
Ramada Encore by Wyndham Chinatown Kuala Lumpur is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Ramada Encore by Wyndham Chinatown Kuala Lumpur have?
Ramada Encore by Wyndham Chinatown Kuala Lumpur has 9 floors.
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More Reviews from Other Guests in Ramada Encore by Wyndham Chinatown Kuala Lumpur

7.6
Pleasant
From 104 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.6

Meal

7.6

Location

7.7

Service and Facilites

7.7

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Traveler Reviews Ramada Encore by Wyndham Chinatown Kuala Lumpur

Number of reviews per page
20
40
Customer reviews
Michael N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 72 week(s) ago
Fun place, close to culinary tourism, KL Tower and Petronas Twin Towers.
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1 people find it helpful
Adrian I.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 110 week(s) ago
The ratio between bedroom: bathroom, was like 40:60, the bedroom was very small, even my medium luggage has difficulty to unload. The room wasn't soundproof at all, there 's a lot of noise from the aisle from neighbors, in the morning and evening. There 's no free water dispenser. Lift seems wasn't maintained, there 's 1 time I & other stuck inside, and the brake activated, and the lift going down slowly to LG floor, please do make a maintenance. The room was clean and standard. Location: was good, near petaling street chinatown.
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wiwi m.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 116 week(s) ago
The room was very cramped, no toilet paper or room tissue was given, it was subject to terrorism tax which they said was not included in online bookings.
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Ita r.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 116 week(s) ago
Overall the hotel is okay, clean and the staff are friendly. Only at check-in we were asked to pay another tax of RM 20 because it didn't include tax. Please be careful and read first, because when I booked there was no information that it didn't include tax.
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Michelle C.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 117 week(s) ago
It's not Chinatown though. But it's still okay and pretty clean.
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annisa
icon-origin-TRAVELOKA
6.1
/10
Reviewed 117 week(s) ago
Would choose another hotel. The lift was broken when I was staying there and there 's somebody stuck inside. The bathroom was kind of humid.
1 people find it helpful
Elsa
icon-origin-TRAVELOKA
9.0
/10
Reviewed 117 week(s) ago
Small room but cosy and comfortable. Too noisy at night, the voice from the outside was too loud, we can hear the people talked clearly.
1 people find it helpful
Yansen
icon-origin-TRAVELOKA
9.7
/10
Reviewed 120 week(s) ago
The reception is very good explanation and humble. Room is very clean and spacey. I would like to come here again next time.
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irwan T. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 127 week(s) ago
Clean hotel, lots of culinary locations and close to the LRT, friendly staff.
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1 people find it helpful
Hendra S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 131 week(s) ago
The receptionist is not professional, the time to check in is too long, the room is not available when you want to check in, the air conditioner is not cold enough.
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2 people find it helpful
Reski B.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 134 week(s) ago
The room is spacious, quite clean but parking is difficult.
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Jeffry E.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 141 week(s) ago
The hotel is nice, comfortable, even though it's a bit small but everything is brand new, the mattress is soft, the bed is really comfortable, the price is quite affordable, recommended.
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4 people find it helpful
Dusadee H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 156 week(s) ago
พนักงานยิ้มแย้มเป็นกันเอง ให้คำแนะนำดีมาก ทำเลที่ตั้งอยู่ใกล้ไชน่าทาวน์ ร้านอาหาร ร้านสะดวกซื้อมีเยอะ เดินทางสะดวกเพราะใกล้สถานีรถไฟฟ้า
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Claudie N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 174 week(s) ago
Staffs were very supportive and friendly. Room are cleaned and quite. Can walk river, bus station and china town, grab fee is 9-10 ringgits from hotel to Thean Hou Temple and Bukit Bitang, Petronas. Nice location.
5 people find it helpful
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Rozana
icon-origin-TRAVELOKA
8.5
/10
Reviewed 175 week(s) ago
Clean. Good service and fast service 👍.
1 people find it helpful
leewengfoo
icon-origin-TRAVELOKA
6.1
/10
Reviewed 175 week(s) ago
Checked in for the first room, inside was very dirty and looking somebody use the room before and then enters the room, the bath tower looked like is used before and did not change. The door is broken and the bed has only one pillow. After complaint and change another room. Checked in the new room, looks like best than the first checked-in room. After going out and back into the room, only see some food hidden inside the cloth board (top sideboard). The cleaner was not clean after the customer checked out. The safety box is very dirty and can't use and the surface has dust. The tower hanging behind the door is used by others but cleaners are not clean and taken out from the bathroom. After checking in, I go take one new tower because only see one tower inside the room. After going out and back, they only know why only left one tower. Another tower is used by others after the cleaner cleans the room. Another problem is bath soap and hair shampoo is the same. Not different. One soap from another customer below the water bowl. See the uploaded picture, dirty and full of bacteria mould? Very disappointed to stay at this hotel and outside the hotel name still did not change. It will be hard to find because booking name (Ramada Encore) but staying at city xxx hotel
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+3
5 people find it helpful
Sophia C.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 178 week(s) ago
The service was good. However, the location was not really strategic, the room was pretty narrow, the safebox was not provided. The check-in procedure took quite a long time.
3 people find it helpful
Aina S. N.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 180 week(s) ago
First, the receptionist inform us that you can park anywhere in front of the hotel without being summoned, but on the last day, one uncle mad at us cause we park on private property and he claimed that the hotel give us wrong information and our car almost get summon. Next, it's just beside kuil, so please be ready all ears and nose with the smell and sound start in the morning. The room got soundproof a bit, but the smell can reach the room. Sound, of course, you can hear all chants. I don't recommend this hotel if you need a quiet hotel. Next, express check-in? Nope, it was super late. And the staff is giving training to another new staff. And when I try to help with the document, the staff just ask me to be patient.
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3 people find it helpful
Della C.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 180 week(s) ago
When I arrived, there was no reception or anyone else working there, so I needed to wait for them for about 5 mins, but other than that, their service is fine. Regarding the cleanliness of the room. The floor was full of dust and women 's hair, especially near the bed, I guess they didn't clean it very thoroughly, the bathroom was also very dirty – the sink, the toilet bowl, the shower curtain, even the towels were smelly. Reminiscing makes me nauseous. The room curtains are also about to be broken, tilted, and almost coming off. Then, the wifi doesn't work and keeps loading, I obviously can't rely on that. The good thing about this hotel is its strategic location, close to public transport and food.
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3 people find it helpful
Jun M.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 181 week(s) ago
Room is very dirty, nearby is noisy, and dangerous. Non-stop repeatedly sleep and wake up. I will never stay in the hotel anymore. Worst experience ever in my life.
2 people find it helpful
Number of reviews per page
20
40

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Lobby 4 Ramada Encore by Wyndham Chinatown Kuala Lumpur

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 104 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.6

Meal

7.6

Location

7.7

Service and Facilites

7.7

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Ramada Encore by Wyndham Chinatown Kuala Lumpur

Number of reviews per page
20
40
Customer reviews
Michael N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 72 week(s) ago
Fun place, close to culinary tourism, KL Tower and Petronas Twin Towers.
Translated by Google Icon
See original
1 people find it helpful
Adrian I.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 110 week(s) ago
The ratio between bedroom: bathroom, was like 40:60, the bedroom was very small, even my medium luggage has difficulty to unload. The room wasn't soundproof at all, there 's a lot of noise from the aisle from neighbors, in the morning and evening. There 's no free water dispenser. Lift seems wasn't maintained, there 's 1 time I & other stuck inside, and the brake activated, and the lift going down slowly to LG floor, please do make a maintenance. The room was clean and standard. Location: was good, near petaling street chinatown.
Read More
Find this review helpful?
wiwi m.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 116 week(s) ago
The room was very cramped, no toilet paper or room tissue was given, it was subject to terrorism tax which they said was not included in online bookings.
Translated by Google Icon
See original
Find this review helpful?
Ita r.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 116 week(s) ago
Overall the hotel is okay, clean and the staff are friendly. Only at check-in we were asked to pay another tax of RM 20 because it didn't include tax. Please be careful and read first, because when I booked there was no information that it didn't include tax.
Translated by Google Icon
See original
Find this review helpful?
Michelle C.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 117 week(s) ago
It's not Chinatown though. But it's still okay and pretty clean.
Translated by Google Icon
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Find this review helpful?
annisa
icon-origin-TRAVELOKA
6.1
/10
Reviewed 117 week(s) ago
Would choose another hotel. The lift was broken when I was staying there and there 's somebody stuck inside. The bathroom was kind of humid.
1 people find it helpful
Elsa
icon-origin-TRAVELOKA
9.0
/10
Reviewed 117 week(s) ago
Small room but cosy and comfortable. Too noisy at night, the voice from the outside was too loud, we can hear the people talked clearly.
1 people find it helpful
Yansen
icon-origin-TRAVELOKA
9.7
/10
Reviewed 120 week(s) ago
The reception is very good explanation and humble. Room is very clean and spacey. I would like to come here again next time.
Find this review helpful?
irwan T. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 127 week(s) ago
Clean hotel, lots of culinary locations and close to the LRT, friendly staff.
Translated by Google Icon
See original
1 people find it helpful
Hendra S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 131 week(s) ago
The receptionist is not professional, the time to check in is too long, the room is not available when you want to check in, the air conditioner is not cold enough.
Translated by Google Icon
See original
2 people find it helpful
Reski B.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 134 week(s) ago
The room is spacious, quite clean but parking is difficult.
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Find this review helpful?
Jeffry E.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 141 week(s) ago
The hotel is nice, comfortable, even though it's a bit small but everything is brand new, the mattress is soft, the bed is really comfortable, the price is quite affordable, recommended.
Translated by Google Icon
See original
4 people find it helpful
Dusadee H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 156 week(s) ago
พนักงานยิ้มแย้มเป็นกันเอง ให้คำแนะนำดีมาก ทำเลที่ตั้งอยู่ใกล้ไชน่าทาวน์ ร้านอาหาร ร้านสะดวกซื้อมีเยอะ เดินทางสะดวกเพราะใกล้สถานีรถไฟฟ้า
Find this review helpful?
Claudie N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 174 week(s) ago
Staffs were very supportive and friendly. Room are cleaned and quite. Can walk river, bus station and china town, grab fee is 9-10 ringgits from hotel to Thean Hou Temple and Bukit Bitang, Petronas. Nice location.
5 people find it helpful
Profile Picture
Rozana
icon-origin-TRAVELOKA
8.5
/10
Reviewed 175 week(s) ago
Clean. Good service and fast service 👍.
1 people find it helpful
leewengfoo
icon-origin-TRAVELOKA
6.1
/10
Reviewed 175 week(s) ago
Checked in for the first room, inside was very dirty and looking somebody use the room before and then enters the room, the bath tower looked like is used before and did not change. The door is broken and the bed has only one pillow. After complaint and change another room. Checked in the new room, looks like best than the first checked-in room. After going out and back into the room, only see some food hidden inside the cloth board (top sideboard). The cleaner was not clean after the customer checked out. The safety box is very dirty and can't use and the surface has dust. The tower hanging behind the door is used by others but cleaners are not clean and taken out from the bathroom. After checking in, I go take one new tower because only see one tower inside the room. After going out and back, they only know why only left one tower. Another tower is used by others after the cleaner cleans the room. Another problem is bath soap and hair shampoo is the same. Not different. One soap from another customer below the water bowl. See the uploaded picture, dirty and full of bacteria mould? Very disappointed to stay at this hotel and outside the hotel name still did not change. It will be hard to find because booking name (Ramada Encore) but staying at city xxx hotel
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+3
5 people find it helpful
Sophia C.
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5.6
/10
Reviewed 178 week(s) ago
The service was good. However, the location was not really strategic, the room was pretty narrow, the safebox was not provided. The check-in procedure took quite a long time.
3 people find it helpful
Aina S. N.
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5.1
/10
Reviewed 180 week(s) ago
First, the receptionist inform us that you can park anywhere in front of the hotel without being summoned, but on the last day, one uncle mad at us cause we park on private property and he claimed that the hotel give us wrong information and our car almost get summon. Next, it's just beside kuil, so please be ready all ears and nose with the smell and sound start in the morning. The room got soundproof a bit, but the smell can reach the room. Sound, of course, you can hear all chants. I don't recommend this hotel if you need a quiet hotel. Next, express check-in? Nope, it was super late. And the staff is giving training to another new staff. And when I try to help with the document, the staff just ask me to be patient.
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3 people find it helpful
Della C.
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5.9
/10
Reviewed 180 week(s) ago
When I arrived, there was no reception or anyone else working there, so I needed to wait for them for about 5 mins, but other than that, their service is fine. Regarding the cleanliness of the room. The floor was full of dust and women 's hair, especially near the bed, I guess they didn't clean it very thoroughly, the bathroom was also very dirty – the sink, the toilet bowl, the shower curtain, even the towels were smelly. Reminiscing makes me nauseous. The room curtains are also about to be broken, tilted, and almost coming off. Then, the wifi doesn't work and keeps loading, I obviously can't rely on that. The good thing about this hotel is its strategic location, close to public transport and food.
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3 people find it helpful
Jun M.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 181 week(s) ago
Room is very dirty, nearby is noisy, and dangerous. Non-stop repeatedly sleep and wake up. I will never stay in the hotel anymore. Worst experience ever in my life.
2 people find it helpful
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