Royale Chulan Kuala Lumpur

8.5
/10
Very Good
1,665 reviews

What Guests Say About Their Stay

Room Space (19)
Distance To City Center (16)
Staff Friendliness (16)
Bedroom (13)
I***n
10.0
/ 10
Outstanding heritage hotel with a strong customer service focus. Rooms are large, well furnished with some traditional Malay decor. Breakfast buffet is varied and all food is of a good quality. I had a comfortable and enjoyable stay.
ernisusanty
9.7
/ 10
The hotel was excellent—well-maintained and rich in classic charm, allowing guests to truly feel the historical essence of traditional Malay style.
I***n
10.0
/ 10
Excellent hotel, quiet and comfortable with a strong service focus. All rooms are well maintained. A most enjoyable stay. Will continue to choose Royale Chulan for accommodation in Kuala Lumpur.
y***z
9.7
/ 10
Very near to Pavilion. Breakfast was good. Fast check-in and check-out process. The room was big and comfortable. It's worth the money paid.
Norlin S.
10.0
/ 10
The breakfast is AMAZING! You should try their pastries. It is so delicious! And the price for add on breakfast also very affordable. The room is spacious with a bathtub. Overall, our stay was amazing.
In the Area
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No 5 Jalan Conlay, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Royale Chulan Kuala Lumpur is a hotel in a good neighborhood, which is located at Kuala Lumpur City Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Royale Chulan Kuala Lumpur Address: Map & Location

No 5 Jalan Conlay, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
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Royale Chulan Kuala Lumpur Rates per Night

Planning a trip to Kuala Lumpur and wondering about hotel rates? Finding the best hotel prices for Royale Chulan Kuala Lumpur is easy. Room rates at Royale Chulan Kuala Lumpur start from - before tax per night, which becomes - after including taxes. However, hotel prices can fluctuate depending on the room type, the time of year, and even the day of the week. You can expect to pay more during peak seasons or on weekends. Ready to find the best Royale Chulan Kuala Lumpur hotel promotion?

Royale Chulan Kuala Lumpur Location & Address

Royale Chulan Kuala Lumpur is located at 5, Jalan Conlay, Kuala Lumpur, 50450 Kuala Lumpur, Malaysia. This prime location puts you in the heart of Kuala Lumpur, known for its vibrant culture and bustling city life. The hotel is approximately 1.5 km from the city center, making it easy to explore all the attractions Kuala Lumpur has to offer.

How to go to Royale Chulan Kuala Lumpur from Airport

Need to know how to get from the airport to Royale Chulan Kuala Lumpur? Getting to the hotel from Kuala Lumpur International Airport (KUL) is straightforward, with several convenient options available. Here's a breakdown to help you plan your journey:

  • Taxi (most direct): Taxis are readily available at the airport. This is the most direct option, taking approximately 45-60 minutes, depending on traffic.
  • Ride Hailing (convenient): Ride Hailing services like Traveloka are available at the airport. This is a convenient option, offering a comfortable ride directly to the hotel.
  • KLIA Ekspres Train + Ride Hailing (most affordable): Take the KLIA Ekspres train from the airport to KL Sentral station. From KL Sentral, you can use Ride Hailing to reach Royale Chulan Kuala Lumpur. This option is more affordable but requires a transfer.

Tips: Consider using Ride Hailing for a hassle-free transfer from KL Sentral to the hotel. This will save you time and ensure a smooth arrival.

Royale Chulan Kuala Lumpur Reviews & Summary

Want to know what other travelers think about Royale Chulan Kuala Lumpur? Hotel reviews often highlight the hotel's excellent service and prime location. Guests frequently praise the comfortable rooms, the variety of dining options, and the stunning views of the city. The hotel's proximity to major attractions and shopping centers makes it a popular choice for both leisure and business travelers.

A standout feature is the beautiful outdoor pool, perfect for relaxing after a day of exploring. One guest raved, "The staff was incredibly friendly and helpful, and the breakfast buffet was amazing!" Ready to experience the best of Kuala Lumpur? Book your stay at Royale Chulan Kuala Lumpur today!

Royale Chulan Kuala Lumpur Room Types Available

Looking for the perfect room at Royale Chulan Kuala Lumpur? The hotel offers a variety of room types to suit different needs and preferences. Whether you're traveling solo, as a couple, or with family, you'll find a comfortable and stylish option.

  • Deluxe Room: Offers a comfortable stay with city views.
  • Premier Room: Features more space and enhanced amenities.
  • Executive Suite: Provides a separate living area and luxurious comfort.
  • Royale Suite: Offers the ultimate in luxury with a spacious layout and premium features.

Please note that smoking preferences and pet policies may vary, so it's best to confirm these details when booking.

Hotel Facilities in Royale Chulan Kuala Lumpur

Royale Chulan Kuala Lumpur offers a wide range of hotel amenities to ensure a comfortable and enjoyable stay. From relaxing leisure facilities to convenient services, the hotel caters to all guests.

  • Outdoor Swimming Pool: Perfect for a refreshing dip.
  • Fitness Centre: Stay active with a fully equipped gym.
  • Spa: Indulge in a relaxing massage or treatment.
  • Business Centre: For business travelers needing to work.
  • Free Wi-Fi: Available throughout the hotel.

Operating hours and extra fees may apply for certain facilities. Please check with the hotel for the most up-to-date information.

Hotel Buffet or Restaurant/Cafe in Royale Chulan Kuala Lumpur

Dining at Royale Chulan Kuala Lumpur is a delightful experience, with several restaurants and cafes offering a variety of cuisines. Whether you're looking for a hearty buffet or a casual meal, you'll find something to satisfy your cravings.

  • The Royale Restaurant: Offers a wide selection of local and international dishes. Buffet prices are around $30 per person. Open daily from 6:30 AM to 10:30 PM.
  • Bistro 1600: Serves a variety of snacks, light meals, and beverages.
  • Heritage Club: A sophisticated setting for drinks and light bites.

Signature dishes and special offers are often available, so be sure to ask the staff for recommendations.

Royale Chulan Kuala Lumpur Airport pickups and How to Book

Need a hassle-free transfer to or from the airport? Royale Chulan Kuala Lumpur offers airport pick-up services to make your arrival and departure as smooth as possible. This convenient service ensures a comfortable and stress-free journey.

To book an airport transfer, you can usually do so during the booking process or by contacting the hotel directly. It's recommended to provide advance notice, ideally at least 24 hours before your arrival or departure, to ensure availability. Confirm the details and any associated fees with the hotel when booking.

Nearby MRT Station & Bus Stops

Getting around Kuala Lumpur is easy with the city's efficient public transportation system. Royale Chulan Kuala Lumpur is conveniently located near several MRT stations and bus stops, providing easy access to various attractions and destinations.

  • KLCC MRT Station: Approximately 1 km away.
  • Ampang Park LRT Station: Approximately 1.5 km away.

You can purchase a Touch 'n Go card for easy payment on public transport. These cards are available at most stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Royale Chulan Kuala Lumpur? Kuala Lumpur offers a wealth of attractions perfect for families and kids. From cultural landmarks to exciting theme parks, there's something for everyone.

  • Petronas Twin Towers: Iconic skyscrapers offering stunning views. (Distance: 1 km, Entry Price: $20)
  • KLCC Park: A beautiful green space perfect for a relaxing stroll. (Distance: 1 km, Entry Price: Free)
  • Aquaria KLCC: An underwater world with diverse marine life. (Distance: 1.2 km, Entry Price: $25)
  • KL Tower: Offers panoramic views of the city. (Distance: 2 km, Entry Price: $28)
  • Islamic Arts Museum Malaysia: Explore a vast collection of Islamic art. (Distance: 3 km, Entry Price: $10)

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Royale Chulan Kuala Lumpur (Kuala Lumpur)

Exploring the local food scene near Royale Chulan Kuala Lumpur is a must-do for any visitor. Kuala Lumpur is a food lover's paradise, with a diverse range of dining options to suit every taste and budget.

Cafes/ Restaurants:

  • Madam Kwan's (Suria KLCC): Known for its delicious Nasi Lemak and other Malaysian favorites.
  • Feeka Coffee Roasters: A popular spot for coffee and brunch.
  • VCR: Offers specialty coffee and a variety of brunch options.

Local Street Food:

  • Nasi Lemak: A fragrant rice dish cooked in coconut milk, served with various accompaniments.
  • Hainanese Chicken Rice: Tender chicken served with flavorful rice and dipping sauces.
  • Laksa: A spicy noodle soup with various regional variations.
  • Roti Canai: A flaky flatbread served with a flavorful curry.
  • Satay: Grilled skewers of marinated meat, served with peanut sauce.

Shopping places near Royale Chulan Kuala Lumpur (Kuala Lumpur)

Ready for some retail therapy near Royale Chulan Kuala Lumpur? Kuala Lumpur offers a fantastic shopping experience, with a wide range of malls, department stores, and markets to explore.

  • Suria KLCC: Located at the base of the Petronas Twin Towers, offering a wide range of international brands.
  • Pavilion Kuala Lumpur: A luxury shopping mall with high-end fashion and dining options.
  • Starhill Gallery: Known for its luxury brands and fine dining experiences.

Other Places to Stay Near Royale Chulan Kuala Lumpur

Looking for alternative accommodations near Royale Chulan Kuala Lumpur? Kuala Lumpur offers a wide range of hotels to suit every budget and preference. Here are some options to consider:

Luxury/5–6 Star Hotels Nearby:

  • Traders Hotel, Kuala Lumpur
  • The Ritz-Carlton, Kuala Lumpur
  • Mandarin Oriental, Kuala Lumpur

Four-Star Hotels Nearby:

  • Impiana KLCC Hotel
  • DoubleTree by Hilton Hotel Kuala Lumpur
  • Hotel Stripes Kuala Lumpur, Autograph Collection

Three-Star Hotels Nearby:

  • The Westin Kuala Lumpur
  • Hotel Maya Kuala Lumpur
  • Parkroyal Serviced Suites Kuala Lumpur

For 5-star:

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Hotel availability and room booking are easy with Traveloka. Book your stay today!

All facilities in Royale Chulan Kuala Lumpur

Bar, Cafe and Lounge Royale Chulan Kuala Lumpur
Bar, Cafe and Lounge
Swimming Pool Royale Chulan Kuala Lumpur
Swimming Pool
Fitness Center Royale Chulan Kuala Lumpur
Fitness Center
Functional Hall Royale Chulan Kuala Lumpur
Functional Hall
Common Space Royale Chulan Kuala Lumpur
Common Space

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Dining area
  • Hot breakfast
  • Nightclub
  • Poolside bar
  • Pub
  • Set menu dinner
  • Set menu lunch
  • Snack bar
  • Snacks
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Business centre

Transportation

  • Airport transfer
  • Area shuttle
  • Area shuttle with surcharge
  • Car rental
  • Secure parking
  • Valet parking

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Spa
  • Hot tub

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Accessible parking
  • In-room accessibility
  • Wheelchair accessible

Kids and Pets

  • Babysitting
  • Babysitting with surcharge
  • Highchairs

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Family-friendly Facilities

  • Children pool

Accommodation Policy & General Information in Royale Chulan Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

We accept Alipay here in Royale Chulan Kuala Lumpur. Royal Selangor Visitor Centre shuttle service provided by Royal Selangor: Royal Selangor Visitor Centre 4, Jalan Usahawan 6, Setapak Jaya 53300 Kuala Lumpur Tel +60 3 4145 6122 GPS Coordinates 3.196, 101.724 Opening Hours 9am till 5pm daily Admission Free Wheelchair Accessible Free Guided Tours in English, Bahasa Malaysia, Mandarin, Cantonese and Japanese Free shuttle van service is available from the hotel. Shuttle van pick up points hotel driveway. 1000hrs and 400hrs FIRST COME FIRST SERVE Contact +60 3 4145 6122 Smoking is strictly prohibited in the hotel. Please be aware that all areas of the Hotel are gazetted as non-smoking. This includes but is not limited to bedrooms, bathrooms, toilets, restaurants and common areas. As smoking is strictly prohibited in the Hotel, we notify our Guests of this policy upon your arrival on signs throughout the Hotel and on the no smoking sign near the lift landing area of your room level. Therefore, we restfully request you do not smoke in your room or anywhere in the Hotel. You may do so 10 feet (3 metres) away from the Hotel premises. Anyone found to be smoking or having smoked in our bedrooms will be subjected to a fine of RM300.00.
Be informed, parking is chargeable at RM5.00 per day for in-house guest..

Tourism Tax

Tourism tax MYR 15.00 will be charged upon check-in (per room/per night).
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Royale Chulan Kuala Lumpur
402
Number of floors in Royale Chulan Kuala Lumpur
12
Another facilities in Royale Chulan Kuala Lumpur
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in Royale Chulan Kuala Lumpur

What are available facilities at Royale Chulan Kuala Lumpur?
There are top facilites at Royale Chulan Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Royale Chulan Kuala Lumpur?
Check-in time at Royale Chulan Kuala Lumpur is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Royale Chulan Kuala Lumpur provide breakfast?
Yes, Royale Chulan Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Royale Chulan Kuala Lumpur?
Royale Chulan Kuala Lumpur is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Royale Chulan Kuala Lumpur have?
Royale Chulan Kuala Lumpur has 12 floors.
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More Reviews from Other Guests in Royale Chulan Kuala Lumpur

8.4
Very Good
From 975 reviews
Cleanliness

8.2

Room Comfort

8.6

Location

9.4

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews Royale Chulan Kuala Lumpur

Number of reviews per page
20
40
Top reviews
Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean and friendly staff, overall enjoyable
Waseem
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff were very helpful and room service was good . Breakfast was excellent with tons of variety from around the world. highly recommend. Thank you Royale Chulan you are a great team xxx
B HB
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great location, great room and great services.. Reception staff was friendly and helpful especially Zan Husein.. 👍👍... breakfast spread was great... Had great time here.. definitely better experience compared to the services I had in Royale Chulan Penang..
John
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The size of the room is very big. The room amenities are old, the pillows and bed have a musty smell.
Qiran
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Overall pleasant experience. Convenient location, clean establishment, but the facilities are showing age.
Corrine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

A few minutes walk to the mall filled with shopping and eateries. Breakfast buffet with amazing selections.
Peter
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Second visit this year, which was not as good as the first. Insufficient towels. The sink was old, repainted and distressed. Shower valve difficult to control as it tended to shutoff by itself. No coffee supplied and fridge didn't work (had to be replaced). Maintenance responded fairly well. We liked the location, very convenient to the Pavillion. The staff was always friendly and helpful. Breakfast was fair. The staff was a bit overwhelmed by a very large contingent of tourists converged for Rotary convention. We have always enjoyed our visit to the Royale Chulan, which provides excellent service and value. We would return again.
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Dilber
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great stay
Denys
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Property ( at least the room that we were given) is showing its age and in need of upgrade - state of repair in the bathroom left a lot to be desired - room door handle was nearly falling off - but it was clean
nick
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

No alcohol served in the hotel No bacon or ham
Peter
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

A wonderful experience. Our third time here. Reasonably priced, excellent food and service, especially the staff at the Heritage Club for our Valentine celebration. Chef Melvin and Manager Daniel saw to every detail to make our evening run smoothly and deliciously. The breakfast staff was right there at our service; they were very courteous and helpful, which made our breakfast experience very enjoyable and relaxed. Our credit to management for maintaining a high level of customer satisfaction and genuine service. Bravo!
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Karen
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The hotel is about a 10 min walk from the Pavilion mall which is fine if you want to eat in the food court or you can walk outside the mall for more restaurants. The hotel does not serve alcohol and we found it a little inconvenient to have to walk that far when we would like to relax with a beer in the hotel. This wasn't mentioned on the details on Expedia, otherwise we may have chosen somewhere else to stay. The lounge area in the hotel is fine but a little soul less, you can get a soft drink there, however a can of sprite is about £4 GBP which is extremely expensive compared to anywhere else in the area. They could perhaps offer a range of non alcoholic cocktails to make it a more appealing venue and attract more guests. The pool area is lovely for a dip. The hotel also charges a tourist tax of 10 myr per night which was not mentioned in the hotel details on Expedia either.The rooms are tired and the air con is very noisy but effective. The bed was very comfortable but we could hear our neighbours through the thin walls. Buffet breakfast was very good too. Overall not a bad hotel, and good value for money but it has so much potential to be better.
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nick
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Toilet didn’t flush when we got there i reported the problem and it still didn’t work when we left 3 days later, or room backed on to a building site hotel handy for pavilion mall , breakfast was great
Paul
8.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Fantastic location, good facilities and nice clean room
CUONG MINH
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Good services
Alice
8.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

We have stayed at the Chulan for years. We find the location is great as we can park and then walk everywhere we want in Bukit Bintang/KLCC. The rooms could use some tlc. One this visit we had to ask for a replacement refrigerator as the freezer door was gone and we had food that needed to be kept frozen. Then all the hall lights in the room had to be replaced as they had burnt-out. the safe was not working again. This seems to be a problem as our last 2 stays, the safes in the rooms were not working. It was too much of a hassle to get them fixed/repaired. The staff do their best and are kind and friendly. I just wish maintainace in the rooms were a bit better. We enjoy our stays and will continue to visit the hotel during our stays in KL.
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Sophie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Great stay at this hotel. Perfect location, 5 minute walk from the Pavilion mall and 10 minutes from the heart of Bukit Butang, but far away enough from the noise and business. Hotel itself was clean and the room was great. Large bed, very comfortable. Huge fridge with a replenishment of water each day. Bathroom was huge too. The breakfast buffet was the best ive been to - stay at this hotel just for this! 9 different stations so the variety of food to choose from is great. The options changed slightly each day too which was exciting. So much and very tasty and freshly made. Incredible fruit, omelettes made to order, indian area, veg cooked on the grill for you, ramen station, pastry/bakery, salad, huge choice of hot and cold drinks. Really recommend.
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Jason
icon-Leisure
Leisure
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Beautiful hotel full of friendly and attentive staff. The facilities are a bit dated but in good working order. The location is not ideal for those who want to walk to shops or public transport as it is about 10 to 15 minutes walking away from other restaurants or shops. But in good weather the walk is pleasant though some might find it a bit intimidating after dark (I encountered no issues).
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Darren
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Great Hotel and wonderful staff, but recently they stop serving alcohol. It clearly suits their predominantly Muslim Clientele, but as westerner it was disappointing for me.
Darren
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Nice Traditional hotel great stay!
Number of reviews per page
20
40

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Lobby 4 Royale Chulan Kuala Lumpur

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 975 reviews
Cleanliness

8.2

Room Comfort

8.6

Location

9.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Royale Chulan Kuala Lumpur

Number of reviews per page
20
40
Top reviews
Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean and friendly staff, overall enjoyable
Waseem
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff were very helpful and room service was good . Breakfast was excellent with tons of variety from around the world. highly recommend. Thank you Royale Chulan you are a great team xxx
B HB
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great location, great room and great services.. Reception staff was friendly and helpful especially Zan Husein.. 👍👍... breakfast spread was great... Had great time here.. definitely better experience compared to the services I had in Royale Chulan Penang..
John
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The size of the room is very big. The room amenities are old, the pillows and bed have a musty smell.
Qiran
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Overall pleasant experience. Convenient location, clean establishment, but the facilities are showing age.
Corrine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

A few minutes walk to the mall filled with shopping and eateries. Breakfast buffet with amazing selections.
Peter
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Second visit this year, which was not as good as the first. Insufficient towels. The sink was old, repainted and distressed. Shower valve difficult to control as it tended to shutoff by itself. No coffee supplied and fridge didn't work (had to be replaced). Maintenance responded fairly well. We liked the location, very convenient to the Pavillion. The staff was always friendly and helpful. Breakfast was fair. The staff was a bit overwhelmed by a very large contingent of tourists converged for Rotary convention. We have always enjoyed our visit to the Royale Chulan, which provides excellent service and value. We would return again.
Read More
Dilber
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great stay
Denys
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Property ( at least the room that we were given) is showing its age and in need of upgrade - state of repair in the bathroom left a lot to be desired - room door handle was nearly falling off - but it was clean
nick
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

No alcohol served in the hotel No bacon or ham
Peter
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

A wonderful experience. Our third time here. Reasonably priced, excellent food and service, especially the staff at the Heritage Club for our Valentine celebration. Chef Melvin and Manager Daniel saw to every detail to make our evening run smoothly and deliciously. The breakfast staff was right there at our service; they were very courteous and helpful, which made our breakfast experience very enjoyable and relaxed. Our credit to management for maintaining a high level of customer satisfaction and genuine service. Bravo!
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Karen
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The hotel is about a 10 min walk from the Pavilion mall which is fine if you want to eat in the food court or you can walk outside the mall for more restaurants. The hotel does not serve alcohol and we found it a little inconvenient to have to walk that far when we would like to relax with a beer in the hotel. This wasn't mentioned on the details on Expedia, otherwise we may have chosen somewhere else to stay. The lounge area in the hotel is fine but a little soul less, you can get a soft drink there, however a can of sprite is about £4 GBP which is extremely expensive compared to anywhere else in the area. They could perhaps offer a range of non alcoholic cocktails to make it a more appealing venue and attract more guests. The pool area is lovely for a dip. The hotel also charges a tourist tax of 10 myr per night which was not mentioned in the hotel details on Expedia either.The rooms are tired and the air con is very noisy but effective. The bed was very comfortable but we could hear our neighbours through the thin walls. Buffet breakfast was very good too. Overall not a bad hotel, and good value for money but it has so much potential to be better.
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nick
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Toilet didn’t flush when we got there i reported the problem and it still didn’t work when we left 3 days later, or room backed on to a building site hotel handy for pavilion mall , breakfast was great
Paul
8.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Fantastic location, good facilities and nice clean room
CUONG MINH
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Good services
Alice
8.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

We have stayed at the Chulan for years. We find the location is great as we can park and then walk everywhere we want in Bukit Bintang/KLCC. The rooms could use some tlc. One this visit we had to ask for a replacement refrigerator as the freezer door was gone and we had food that needed to be kept frozen. Then all the hall lights in the room had to be replaced as they had burnt-out. the safe was not working again. This seems to be a problem as our last 2 stays, the safes in the rooms were not working. It was too much of a hassle to get them fixed/repaired. The staff do their best and are kind and friendly. I just wish maintainace in the rooms were a bit better. We enjoy our stays and will continue to visit the hotel during our stays in KL.
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Sophie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Great stay at this hotel. Perfect location, 5 minute walk from the Pavilion mall and 10 minutes from the heart of Bukit Butang, but far away enough from the noise and business. Hotel itself was clean and the room was great. Large bed, very comfortable. Huge fridge with a replenishment of water each day. Bathroom was huge too. The breakfast buffet was the best ive been to - stay at this hotel just for this! 9 different stations so the variety of food to choose from is great. The options changed slightly each day too which was exciting. So much and very tasty and freshly made. Incredible fruit, omelettes made to order, indian area, veg cooked on the grill for you, ramen station, pastry/bakery, salad, huge choice of hot and cold drinks. Really recommend.
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Jason
icon-Leisure
Leisure
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Beautiful hotel full of friendly and attentive staff. The facilities are a bit dated but in good working order. The location is not ideal for those who want to walk to shops or public transport as it is about 10 to 15 minutes walking away from other restaurants or shops. But in good weather the walk is pleasant though some might find it a bit intimidating after dark (I encountered no issues).
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Darren
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Great Hotel and wonderful staff, but recently they stop serving alcohol. It clearly suits their predominantly Muslim Clientele, but as westerner it was disappointing for me.
Darren
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Nice Traditional hotel great stay!
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