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Santa Grand Signature Kuala Lumpur
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Santa Grand Signature Kuala Lumpur
Hotels
9.0
/10
Exceptional
325 reviews
What Guests Say About Their Stay
Staff Friendliness (15)
Bedroom (13)
Distance To City Center (12)
Bathroom (12)
L***a
9.7
/ 10
Good location, nice staff, beautiful view from rooftop, clean and quiet room, limited kind of breakfast but the taste is good, overall I really enjoy stay in this hotel.
In the Area
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No 36, Menara Santa, Jalan Ampang , Bukit Bintang, Kuala Lumpur, Malaysia, 50450
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Santa Grand Signature Kuala Lumpur
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What's around Santa Grand Signature Kuala Lumpur
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No 36, Menara Santa, Jalan Ampang , Bukit Bintang, Kuala Lumpur, Malaysia, 50450
Discover More About Santa Grand Signature Kuala Lumpur
Location
Staying at Santa Grand Signature Kuala Lumpur is a good choice when you are visiting Bukit Bintang.
About Santa Grand Signature Kuala Lumpur
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Santa Grand Signature Kuala Lumpur provides a pleasant accommodation for your stay.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Santa Grand Signature Kuala Lumpur.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Santa Grand Signature Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Santa Grand Signature Kuala Lumpur is the right place to stay.
All facilities in Santa Grand Signature Kuala Lumpur
Swimming Pool
Fitness Center
Lobby
Exterior
Others
Public Facilities
- Parking
- Elevator
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Limited hours room service
- Luggage storage
- Multilingual staff
General
- AC
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Smoke-free
In-room Facilities
- Cable TV
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Food and Drinks
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Breakfast
Transportation
- Limited parking
- Parking with surcharge
- Valet parking (surcharge)
Things to Do
- Fitness center
- Outdoor pool
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Nearby Facilities
- Supermarket
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Santa Grand Signature Kuala Lumpur
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Santa Grand Signature Kuala Lumpur | 282 |
Number of floors in Santa Grand Signature Kuala Lumpur | 21 |
Another facilities in Santa Grand Signature Kuala Lumpur | Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service, Safety deposit box |
Frequently asked question in Santa Grand Signature Kuala Lumpur
What are available facilities at Santa Grand Signature Kuala Lumpur?
There are top facilites at Santa Grand Signature Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Santa Grand Signature Kuala Lumpur?
The standard check-in time at Santa Grand Signature Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Santa Grand Signature Kuala Lumpur provide breakfast?
Yes, Santa Grand Signature Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Santa Grand Signature Kuala Lumpur
Traveloka (172)
Other sources (153)
9.0
Exceptional
From 172 reviews
Provided by travelers on
Cleanliness
9.3
Room Comfort
9.2
Meal
8.7
Location
8.9
Service and Facilites
9.0
People often mention about Santa Grand Signature Kuala Lumpur
All
Staff Friendliness (15)
Bedroom (12)
Distance to City Center (11)
Ambiance (11)
Bathroom (11)
Surroundings (9)
Wifi (9)
Hotel Area (9)
Room Space (8)
Taste (8)
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Traveler Reviews Santa Grand Signature Kuala Lumpur
Number of reviews per page
20
40
Customer reviews
M***i
8.8
/10
Reviewed 3 week(s) ago
strategic location, but cleanliness is a bit lacking because the towels are shabby and the pillowcases are fluffy and uncomfortable to sleep in, the room is also noisy/not soundproof, the sound from the next room can be heard and then the hotel activities preparing breakfast on the 3rd floor can be heard from 9/10 pm until early morning
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1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear guest ,
Foremost, thank you for taking the time to share your feedback regarding your recent stay with us.
We sincerely apologize for the inconvenience and the negative experience you encountered, particularly in regard to cleanliness.
We take careful note on your comments and shall take every measure to improve on our shortcomings in the event that should you come by again, we can service you better.
Once again, thank you and please let us know if we can be of any assistance if you have future travel plans in KL.
Warmest regards,
The Management Santa Grand Hotels
N***l
8.5
/10
Reviewed 3 week(s) ago
The staff is very helpful. The room and toilet are clean, but the distance to the city is a little far.
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Accommodation's Reply
17 Jul 2025
Dear Guest,
Thank you so much for your positive review!
We are glad you enjoyed your stay with us, and that our staff were able to assist you throughout your visit.
It’s always a pleasure to hear that our guests had a comfortable and pleasant experience.
We look forward to welcoming you again on your next visit to Kuala Lumpur.
Warmest regards,
The Management Santa Grand Hotels
N***r
Business
8.5
/10
Reviewed 3 week(s) ago
I love almost everything about the hotel, the check-in was a breeze, the bed was as good as feather, the scrumptious food.. but until you park your car at the hotel. You'll definitely be charged for your car park as they claim it is a valet parking and no other options are available. Instead, the said parking was actually a car park at behind of the hotel only..
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Accommodation's Reply
17 Jul 2025
Dear Guest,
Thank you so much for your positive review!
We are glad you enjoyed your stay with us, and that our staff were able to assist you throughout your visit.
It’s always a pleasure to hear that our guests had a comfortable and pleasant experience.
We look forward to welcoming you again on your next visit to Kuala Lumpur.
Warmest regards,
The Management Santa Grand Hotels
N***r
10.0
/10
Reviewed 4 week(s) ago
Everything is excellent 👍.. Very recommended
1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Guest,
Thank you so much for your positive review!
We are glad you enjoyed your stay with us, and that our staff were able to assist you throughout your visit.
It’s always a pleasure to hear that our guests had a comfortable and pleasant experience.
We look forward to welcoming you again on your next visit to Kuala Lumpur.
Warmest regards,
The Management Santa Grand Hotels
N***r
10.0
/10
Reviewed 5 week(s) ago
Everything is excellent 👍. I will repeat and please keep the excellent facilities here.
Find this review helpful?
Accommodation's Reply
03 Jul 2025
Thank you for the wonderful review. We're thrilled your time with us was so amazing. We endeavour to go above & beyond to ensure our guests have a memorable experience. We look forward to hosting you again soon for another great experience. Have a wonderful day!
Warmest regards,
The Management Santa Grand Signature Kuala Lumpur
BA
Balqis A.
Staycation
9.7
/10
Reviewed 5 week(s) ago
Definitely will come back! Staff so friendly & the room is spacious & clean.
Find this review helpful?
Accommodation's Reply
03 Jul 2025
Thank you for the wonderful review. We're thrilled your time with us was so amazing. We endeavour to go above & beyond to ensure our guests have a memorable experience. We look forward to hosting you again soon for another great experience. Have a wonderful day!
Warmest regards,
The Management Santa Grand Signature Kuala Lumpur
L***a
Staycation
9.7
/10
Reviewed 6 week(s) ago
Good location, nice staff, beautiful view from rooftop, clean and quiet room, limited kind of breakfast but the taste is good, overall I really enjoy stay in this hotel.
Find this review helpful?
Accommodation's Reply
17 Jul 2025
Dear Guest,
Thank you so much for your positive review!
We are glad you enjoyed your stay with us, and that our staff were able to assist you throughout your visit.
It’s always a pleasure to hear that our guests had a comfortable and pleasant experience.
We look forward to welcoming you again on your next visit to Kuala Lumpur.
Warmest regards,
The Management Santa Grand Hotels
G***t
Staycation
10.0
/10
Reviewed 6 week(s) ago
very good service. nice place to stay cation. hotel new and clean. very good breakfast.
1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Guest,
Thank you so much for your positive review!
We are glad you enjoyed your stay with us, and that our staff were able to assist you throughout your visit.
It’s always a pleasure to hear that our guests had a comfortable and pleasant experience.
We look forward to welcoming you again on your next visit to Kuala Lumpur.
Warmest regards,
The Management Santa Grand Hotels
SR
Segar R.
8.4
/10
Reviewed 6 week(s) ago
The info displayed in room tv was oudated. Was interrsted in trying out the cocktails promo but was told that the promo was no longer available. Other info were also not updated. Hopefully they will be updated so that guess won't feel disappointed when promos are not available.
1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Guest,
Foremost, thank you for taking the time to share your feedback regarding your recent stay with us.
We sincerely apologize for the inconvenience and the negative experience you encountered, particularly in regard to the displayed in room tv.
We take careful note on your comments and shall take every measure to improve on our shortcomings in the event that should you come by again, we can service you better.
Once again, thank you and please let us know if we can be of any assistance if you have future travel plans in KL.
Warmest regards,
The Management Santa Grand Hotels
R***h
8.5
/10
Reviewed 7 week(s) ago
Quite small room but clean and comfortable. Breakfast superb. Many choices of menu and taste delicious.
1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Guest,
Thank you so much for your positive review!
We are glad you enjoyed your stay with us, and that our staff were able to assist you throughout your visit.
It’s always a pleasure to hear that our guests had a comfortable and pleasant experience.
We look forward to welcoming you again on your next visit to Kuala Lumpur.
Warmest regards,
The Management Santa Grand Hotels
J***a
Business
10.0
/10
Reviewed 8 week(s) ago
Good stay overall! Very friendly and helpful staff
Find this review helpful?
Accommodation's Reply
17 Jul 2025
Dear Guest,
Thank you so much for your positive review!
We are glad you enjoyed your stay with us, and that our staff were able to assist you throughout your visit.
It’s always a pleasure to hear that our guests had a comfortable and pleasant experience.
We look forward to welcoming you again on your next visit to Kuala Lumpur.
Warmest regards,
The Management Santa Grand Hotels
M***o
Leisure
10.0
/10
Reviewed 12 week(s) ago
Perfect places, cheers to George the concierge staff to give best service.
But, staff concierge yang lain kurang ramah.
Room 1807 so excellent awesome view. Nex trip we’ll coming again :)
4 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Guest,
Thank you so much for your positive review!
We are glad you enjoyed your stay with us, and that our staff were able to assist you throughout your visit.
It’s always a pleasure to hear that our guests had a comfortable and pleasant experience.
We look forward to welcoming you again on your next visit to Kuala Lumpur.
Warmest regards,
The Management Santa Grand Hotels
Y***k
Staycation
8.4
/10
Reviewed 16 week(s) ago
I have stayed here several times and the breakfast is always complete, this time it is not like usual, there are no more pastries which are the mainstay of breakfast at Grand Santa, the menu is also ordinary, the room is clean, the service is still good
See original
2 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you so much for your positive review! We are glad you enjoyed your stay with us, and that our staff were able to assist you throughout your visit. It's always a pleasure to hear that our guests had a comfortable and pleasant experience. We look forward to welcoming you again on your next visit to Kuala Lumpur. Warmest regards, The Management Santa Grand Hotels
SA
SRI A. S.
Business
9.4
/10
Reviewed 18 week(s) ago
For solo travelers like me, I like the room. It's simple, not so big, clean, and light.
2 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you so much for your positive review! We are glad you enjoyed your stay with us, and that our staff were able to assist you throughout your visit. It's always a pleasure to hear that our guests had a comfortable and pleasant experience. We look forward to welcoming you again on your next visit to Kuala Lumpur. Warmest regards, The Management Santa Grand Hotels
Y***y
Leisure
9.7
/10
Reviewed 24 week(s) ago
During my 3 nights stay here, the hotel was comfortable, only the lobby was a bit small, the gym facilities were also complete... basically I don't regret staying here.
See original
1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you so much for your positive review! We are glad you enjoyed your stay with us, and that our staff were able to assist you throughout your visit. It's always a pleasure to hear that our guests had a comfortable and pleasant experience. We look forward to welcoming you again on your next visit to Kuala Lumpur. Warmest regards, The Management Santa Grand Hotels
A***a
Business
10.0
/10
Reviewed 32 week(s) ago
The room very clean. Staff very helpful. Easy check in and check out. Location very near from LRT and other tourism place. Recommend for next trip.
4 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you so much for your positive review! We are glad you enjoyed your stay with us, and that our staff were able to assist you throughout your visit. It's always a pleasure to hear that our guests had a comfortable and pleasant experience. We look forward to welcoming you again on your next visit to Kuala Lumpur. Warmest regards, The Management Santa Grand Hotels
EL
Edward L.
7.2
/10
Reviewed 43 week(s) ago
Staff helpful, location are superb and price reasonable.
2 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you so much for your positive review! We are glad you enjoyed your stay with us, and that our staff were able to assist you throughout your visit. It's always a pleasure to hear that our guests had a comfortable and pleasant experience. We look forward to welcoming you again on your next visit to Kuala Lumpur. Warmest regards, The Management Santa Grand Hotels
N***a
Business
9.1
/10
Reviewed 43 week(s) ago
The staff is friendly and room was okay, food was okay. Unfortunately for me as business traveler, the free park is to limited and need to use valet parking (pricey).
Find this review helpful?
Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you so much for your positive review! We are glad you enjoyed your stay with us, and that our staff were able to assist you throughout your visit. It's always a pleasure to hear that our guests had a comfortable and pleasant experience. We look forward to welcoming you again on your next visit to Kuala Lumpur. Warmest regards, The Management Santa Grand Hotels
A***e
9.0
/10
Reviewed 46 week(s) ago
Nice room, clean, pool view is also very good, just far when looking for food, and the staff is not very informative when asked about destinations in Kuala Lumpur, they should be more expert in answering, especially in the concierge and receptionist sections helping guests from outside Malaysia. Breakfast is not too varied but perfect, all delicious.
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1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you so much for your positive review! We are glad you enjoyed your stay with us, and that our staff were able to assist you throughout your visit. It's always a pleasure to hear that our guests had a comfortable and pleasant experience. We look forward to welcoming you again on your next visit to Kuala Lumpur. Warmest regards, The Management Santa Grand Hotels
S***n
Leisure
10.0
/10
Reviewed 58 week(s) ago
The hotel, the staff 's all are great. The food were nice, but can't say like its a very good one. Then very unfortunately they don't have any parking building. Only got 10 lot for parking behind the hotel, and we asked for valet parking, they say can't because our car is too low.
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Number of reviews per page
20
40
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